Hamilton Citizens Advice Bureau (CAB) was formed over 50 years ago to provide a holistic advice service to the residents of Hamilton. As a member of the Scottish Association of Citizens Advice Bureaux network, Hamilton CAB aims to provide free, independent, impartial, and confidential advice and information to ensure that people understand their rights and responsibilities and can express their needs effectively. We campaign and influence to tackle the root cause of the problems people face and work to strengthen their rights.

Hamilton CAB currently operates from two offices in Hamilton and are supported by 18 members of staff and 31 volunteers including board members. The Bureau supports individuals with a wide range of general enquiries whilst project staff provide specialist support on topics including benefits, debt, utilities, and money matters.

The role:

We are seeking a committed and dynamic individual to serve as the Chair of our organisation.

As Chair, you will play a vital role by providing strategic leadership to the board, ensuring it fulfils its responsibilities for the governance of the organisation. You will also provide line management, support and direction to the Chief Officer, helping them to achieve the organisation’s aims and objectives; and ensures the smooth running of Hamilton CAB.

We are looking for an individual who has experience of leadership and governance. You will have a passion for the voluntary sector, strong leadership skills and an ability to drive forward positive change.

Although, not financially remunerated, the role is high profile and respected within the community and will offer a great challenge, learning and networking opportunity for the right person.

There are an average of 6 Board meetings per year to commit to as well as preparation time and regular collaboration /communications with the team and stakeholders.

Our Bureau provides confidential, free, independent and impartial advice to those who live and work in the Clydesdale area. We offer generalist advice on issues in areas such as Benefits, Consumer Matters, Council Tax, Employment, Utilities, Family and Personal Matters, Housing and Debt. Our specialist services offer counselling and representation with regard to debt, benefits, pensions and complaints and concerns with the NHS.

Advisers not only offer advice but also negotiate and act on behalf of clients. All advisers are trained to Citizens Advice Scotland standards.

The Bureau provides a service to the people of Clydesdale through its office in Lanark and through outreach provision in a number of outlying areas.

About Us

Inverness, Badenoch and Strathspey CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of over 80 employees and volunteers working over 3 locations (Inverness, Raigmore and Aviemore) delivering a busy advice service to members of the public. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner.

The Role

This role is responsible for supporting the smooth running of our reception area and ensuring that clients who contact the bureau receive excellent customer service which meets their individual needs.

We are interested to hear from good team players who have experience of working in a similar environment and are confident in dealing with clients who may be vulnerable or have multiple needs. The successful candidate will have a strong customer focus and treat everyone in a non-judgemental, respectful and confidential manner. The job holder will be supported through an initial training programme and encouraged to continually develop during their time with us.

• Pro Rata for 17.5 hours: £14,475.38 + 7.5% On Call Allowance (optional)
• Pension Contribution of 8%
• Fixed term-contract to end of September 2027
• 17.5 hours per week (exact working pattern to be negotiated but must include a Wednesday)
• 30 days’ annual leave per annum for full time workers (entitlement for this post will be pro-rata)
• 12 public holidays per annum for full time workers (entitlement for this post will be pro-rata)
• Training and development opportunities
• Reimbursement of mileage & necessary expenses

East Dunbartonshire Women’s Aid’s Children and Young People team provide vital support to children dealing with the trauma of domestic abuse and leaving their home. They ensure that children are given a service which is driven by them and meets their needs. The service includes 1-1 therapeutic support, prevention work and free-play sessions.

This is an outreach post and you will work closely with a job-share partner to provide therapeutic 1-1 support to children and young people across East Dunbartonshire who are living with the impact of domestic abuse. You may also provide support as children move on from refuge. You will work closely with partner organisations, building positive relationships, promoting the service and raising awareness.

The main office base is in Kirkintilloch, but the post holder will be required to travel throughout the area.

Candidates should have an understanding of, and commitment to, the feminist analysis of domestic abuse (or a willingness to learn), experience of interagency working and be willing to work as part of a collective where all staff share management responsibilities.

Applicants must hold a recognised relevant qualification at a minimum of SVQ Level 3 (alternatively, equivalent in childcare qualifications will be considered). We anticipate that successful candidates will have a minimum of two years’ experience in supporting vulnerable children and young people who have been exposed to trauma.

This is a fixed-term post. We have secured funding to enable the successful candidate to work 17.5 hours per week until 30th Sept 2027. We will be actively seeking funding to continue the post beyond this date but it is not guaranteed at this stage.

Posts are subject to a successful PVG scheme check, suitable references and completion of a satisfactory 6-month induction period.