TACT is looking for one exceptional and experienced individual to become a member of the team.

Third Sector Organisations (TSOs) across North Ayrshire are operating in an increasingly challenging environment, with rising demand, limited resources, and growing strategic responsibilities. Alongside this, a new community-led consortia programme is being established to reduce child poverty through coordinated, person-centred support. To help the sector respond collectively and effectively, the Strategic Support Officer will act as both a shared strategic resource and the central coordinating role within this partnership.

The postholder will strengthen strategic capacity across participating organisations, enable more efficient cross-organisation collaboration, coordinate shared initiatives, and ensure the third sector’s collective voice is clearly represented in local decision-making. Working directly with Chief Officers and frontline delivery leads, the postholder will help translate shared learning into stronger pathways, reduced duplication, and a more joined-up experience for the families and communities we serve.

About TACT:

The Ayrshire Community Trust (TACT) is a charity based in North Ayrshire that provides programmes and projects that make a difference to people’s lives by encouraging, supporting and promoting community action.

Role Purpose and Background

Support VANL Head of Community Solutions and Consortium Leads with the administration, information management, and operational management of all six North Lanarkshire Local Consortia.

Where the role fits in our organisation

Our Community Health and Wellbeing team are responsible for many of our organisational services and policies, including finance, income, governance, legal, people and performance, as well as managing our Fund Management portfolio of investment to our sector. The team includes Lead Officers, Development Officers, Coordinators and professional advisors working together to build a high performing, effective organisation and a great place to work.

What You'll Do

We are looking for a dedicated and relationship-driven colleague to lead an exciting one-year programme focused on improving community support for people living with Energy Limiting Conditions (ELCs). You’ll be at the heart of strengthening understanding, coordination, and sector capacity across Dumfries & Galloway — with the opportunity to shape future work around wider long-term conditions.

If you thrive on engagement, insight-gathering, and helping organisations build their confidence to support people with fluctuating conditions, this role is for you.

• Carry out a region-wide mapping and gapping exercise to understand current community support for ELCs.
• Build strong relationships with third sector organisations, community groups, practitioners, and lived experience voices.
• Facilitate conversations, engagement sessions, and two forum-style events to deepen shared understanding.
• Develop resources, guidance, and introductory capacity-building activity to strengthen sector confidence.
• Capture insights, identify priority needs, and highlight opportunities for future development and investment.
• Produce clear reports, summaries, and a baseline evidence report with recommendations for future work.
• Explore how learning from ELCs can inform support for wider long-term conditions.
• Represent TSDG and support collaborative working across our community health and wellbeing portfolio.

More about you

• You bring experience from within, or closely alongside, the third sector — ideally in community health, wellbeing, or long-term conditions.
• You are exceptionally organised — able to manage multiple priorities, track actions, and keep workstreams aligned.
• You’re confident creating and maintaining documentation, whether that’s action notes, work plans, trackers, or briefing materials.
• You have strong communication skills and can build positive relationships with partners from different sectors.
• You’re comfortable analysing information, capturing learning, and communicating it clearly and accessibly
• You’re digitally confident, with experience using tools such as Teams, shared drives, spreadsheets, or project management platforms.
• You work well both independently and as part of a dispersed team, sharing knowledge and supporting colleagues.
• You are self-motivated, committed to improvement, and keen to contribute to a programme that strengthens the sector and the communities we serve.

Where the role fits in our organisation

Our Community Health and Wellbeing team are responsible for many of our organisational services and policies, including finance, income, governance, legal, people and performance, as well as managing our Fund Management portfolio of investment to our sector. The team includes Lead Officers, Development Officers, Coordinators and professional advisors working together to build a high performing, effective organisation and a great place to work.

What You'll Do

We are looking for a highly organised and proactive colleague who is passionate about strengthening community health and wellbeing through effective coordination and partnership working. You’ll thrive on keeping complex workstreams running smoothly, supporting collaboration, and making sure information, communication, and resources flow seamlessly across our programme.

With a solid understanding of the third sector and strong coordination skills, you will play a key role in supporting the development of DGCollectives, helping to organise activity, maintain shared work plans, and ensure that our programme delivers high-quality support to organisations across Dumfries and Galloway.

• Coordinate collaborative activity across the Community Health and Wellbeing programme — scheduling meetings, preparing agendas, recording actions, and supporting meaningful follow-up.
• Maintain contact lists, communication channels, shared resources, and documentation for programme areas and collaboratives.
• Support Development Officers with planning and coordination across multiple thematic workstreams.
• Prepare, update, and organise shared work plans, trackers, reports, and programme documents to ensure smooth delivery.
• Assist with the organisation of events, workshops, sector engagement sessions, and collaborative activities.
• Produce clear, accessible updates, summaries, and briefings for internal and external stakeholders.
• Help maintain and manage data, insights, and records to support programme reporting and continuous improvement.
• Support the Lead Officer and offer light-touch organisational support to the Deputy CEO when required.
• Represent TSDG professionally and contribute to a positive, supportive team culture.

More about you

• You bring experience of working within or alongside the third sector, ideally within health, social care, or community wellbeing.
• You are exceptionally organised — able to manage multiple priorities, track actions, and keep workstreams aligned.
• You’re confident creating and maintaining documentation, whether that’s action notes, work plans, trackers, or briefing materials.
• You have strong communication skills and can build positive relationships with partners from different sectors.
• You’re comfortable analysing information, capturing learning, and communicating it clearly and accessibly.
• You’re digitally confident, with experience using tools such as Teams, shared drives, spreadsheets, or project management platforms.
• You work well both independently and as part of a dispersed team, sharing knowledge and supporting colleagues.
• You are self-motivated, committed to improvement, and keen to contribute to a programme that strengthens the sector and the communities we serve.