The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

The role of Deputy Manager is to ensure effective service delivery on a day-to-day basis and to act as a clear point of responsibility and decision making for the team and to represent the service in external and cross departmental working in clear areas of responsibility and as delegated by the Advice Place Manager.

You will line manage our Frontline Advice team and our Academic Caseworker. You will support the team to deliver a consistent and high standard of service to students. You will support the frontline team to deliver initial service responses in line with our service delivery plan.

Alongside this you will have a caseload of specialist cases, providing support and advice to individual students on a range of issues. This will involve advocacy and representation for students at University meetings and in navigating university policies and processes. You will offer practical support to students in very challenging emotional circumstances, always operating in the best interests of the student.

You will manage the delivery of our volunteer programme, recruiting, training and supporting a team of advice volunteers to provide customer service, information and frontline advice to students.

You will coordinate our outreach activities, arranging for staff or volunteers to attend events, run information stalls and promote the work of the service

The role is predominantly in-person/on site at our main Potterrow office on central campus and occasionally at our King’s Buildings campus office. Some home working can be accommodated when service demand allows.

Citizens Advice Edinburgh (CAE) are looking to recruit an Advice Services Manager to join our Management Team, in delivering high quality and accessable advice and support to people in Edinburgh and its surrounding communities.

You will be joining the largest network of advice providers in the UK, with excellent professional development opportunities and competitive remuneration packages.

You will also be part of a community led organisation, with a substantial profile, making a real difference to your local community and supporting those in greatest need.

Advice Services Managers oversee our day-to-day advice service, recruit, support and supervise a team of staff and volunteers, provide expert knowledge and quality assurance and represent the organisation in campaigning for changes to policies and legislation on the issues that impact the lives of people in Edinburgh and across the UK.

For more information, please see the detailed Job Pack, including Role Description and Person Specification and visit our website at citizensadviceedinburgh.org.uk

Muirhouse Youth Development Group (MYDG) are seeking an Executive Director of Youth & Enterprise. As Director you will collaborate with the MYDG Board of trustees to develop organisational strategies, ensure the highest safety standards are in place and followed. Ensure compliance with HR policies and procedures, oversee the financial aspects, including fundraising and budget management of both the youth development work and social enterprise. You will raise the profile of MYDG in the community build strong relationships with stakeholders, and act as an inspiring role model for both young people and staff

About the role:

Muirhouse Youth Development Group is a young person focused community Charity. We deliver high quality youth work, providing experiential education programmes, personal and social development, skills acquisition programmes and vocational qualifications. MYDG exists to support young people at key points in their life - Organisation for all, no matter who you are, where you are at, where you have come from and where you are going. We strive to be a fully diverse organisation working with our community to ensure this is woven throughout our way of work.

Key responsibilities:

Financial Leadership

• Fully accountable for the entire funding cycle, ensuring organisational sustainability. Must be able to generate large funds across multi-year, short-term and social enterprise income streams.

Strategic Management

• Develop, implement and lead the organisation into the future.

Manage Team & Stakeholders

• Build, Develop, Lead and manage a strong team to achieve MYDG’s Goals. Ensuring HR compliance and strong governance are in place. Acting as an inspiring role model, being the face of the charity.

Essential Experience

To be successful in this role , you will have skills and experience in the following areas;

• Executive Financial Leadership: A verifiable track record of personally securing and managing in annual funding from diverse sources, including complex multi-year grants, philanthropic trusts, and earned income streams.
• Social Enterprise Development: Demonstrated success in developing, launching, and scaling a commercial venture or social enterprise (e.g., outdoor centre, hospitality, or training arm), including full accountability for business planning, market analysis, and sales/marketing strategy.
• Strategic Youth Sector Leadership: Minimum of 5 years in a senior leadership role within a youth, community, or third-sector organisation, demonstrating the ability to set and achieve strategic goals and drive impact in a community-focused environment.
• People & Governance Management: Extensive experience leading and motivating multi-disciplinary teams (staff, sessional workers, and volunteers), with a deep, practical understanding of HR compliance, safeguarding, and Board governance within a Scottish charity context.
• Stakeholder & Partnership Management: A proven ability to act as the public face of an organisation, representing its values, and building high-level relationships with funders, community leaders, partners, and political stakeholders.

Job specification

Development of Organisation and Team:

• Collaborate with the MYDG Board to develop strategies and operational plans aligned with the organisation’s vision and strategic priorities.
• Shape, implement, and lead the successful execution of MYDG, ensuring alignment with strategic objectives.
• Strengthen MYDG’s capacity to meet aims and objectives while maintaining a sustainable structure.
• Maximise the potential of the MYDG Team, sessional staff, volunteers, and young people.
• Oversee the management of MYDG staff, ensuring accurate staff records and financial documentation are maintained through effective delegation.
• Represent and promote MYDG’s history, present context, and future aspirations to ensure the organisation’s brand is widely known and clearly understood.
• Ensure resources within MYDG are effectively connected to outcomes for young people.

Management of MYDG Team:

• Lead, manage, and supervise the MYDG Team.
• Provide guidance and support to MYDG’s Youth Development Team to ensure strategic outcomes are met.
• Oversee staff scheduling and manage hours for the Team.
• Provide the MYDG Board with monthly leadership reports and relevant updates to ensure strong governance and effective management of the organisation, meeting all legal, financial, and ethical responsibilities.
• Facilitate clear communication across the organisation and take responsibility for maintaining the health of key partnerships and relationships with external stakeholders.
• Identify training needs and opportunities for the team and oversee the implementation of annual staff appraisals and development plans.
• Act as an inspiring role model for both young people and staff.
• Delegate tasks appropriately and ensure accountability.

HR Procedures and Policies:

• Ensure policies and procedures are current, relevant, and adhered to, leading by example while ensuring legal compliance across the organisation.
• Manage and oversee recruitment processes for MYDG staff.
• Handle / Oversee HR responsibilities, including contracts, staff appraisals, development plans, timesheets, holidays, PVG checks, and expenses.
• Ensure adherence to health and safety, & well-being standards for all staff, volunteers & users.
• Keep the staff handbook updated and ensure its proper implementation.

Partnership Work:

• Lead and manage partnership initiatives for MYDG.
• Maintain regular communication with key partners.
• Identify and foster new partnership opportunities.
• Ensure partnership agreements are prioritised, maintained, and adhered to.
• Build and maintain relationships with funders and partners, ensuring alignment with agreements.

Funding and Budgeting Responsibilities:

• Fully accountable for the entire funding cycle of MYDG’s work, including identifying funding sources, applications, and commissioning.
• Ensure the Team meets its key outcomes in line with MYDG’s goals and funder expectations.
• Provide an overview of all finances in collaboration with the finance administrator.
• Oversee and review funding proposals submitted by the Youth Development Team.

Social Enterprise & Commercial Leadership

• Lead the development, implementation, and review of comprehensive business plans for the Pilton Retreat social enterprise to ensure profitability and sustained mission delivery.
• Direct all market research activities to identify potential customers and market niches for the centre, ensuring competitive and sustainable pricing.
• Develop and oversee a robust marketing and sales strategy to drive revenue and promote the social and ethical value of choosing MYDG's enterprise services.
• Ensure the commercial strategy adheres to best practices in social enterprise traits (i.e., profits are reinvested into the youth development mission) and builds long-term financial sustainability for the entire organisation.
• Actively manage the balance between commercial success and the maintenance of high-quality community outcomes and youth engagement.