We have an exciting and rewarding opportunity to join the Phoenix Futures Scotland's Management team as Deputy
Manager of our Scottish Residential Service based in Glasgow.
As a specialist addiction recovery charity and housing association, we have developed considerable expertise in the
provision of residential and housing services to support our clients at all stages of their recovery. As the
Deputy Manager, you will assist the Registered Manager as the strategic lead, managing and driving all areas of
service delivery for the Scottish Residential Service.
About You
Are you ready to make a profound impact on people's lives? We're seeking an extraordinary person to support
the success of our well established residential rehab service. Your experience should include:
- SVQ level 4 or above compliant or equivalent qualification, or completion/willingness to complete an agreed
number of modules in your probationary period
- Experience of managing teams or supervising
staff
- Experience of working in a residential rehab, support service or service regulated by the Care
Inspectorate
- Excellent written and verbal communication skills
- Experience in supporting to
manage budgets
- Actively demonstrate the values and beliefs of the organisation
Your Rewards
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational
sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career
development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance
Programme including telephone and online access
The Role
- You will be involved in ensuring the highest level of compliance with both internal and Care Inspectorate
standards of care to ensure the service is always ready for inspection.
- You will support the Registered
Manager to lead a multidisciplinary team to deliver outcomes agreed by the Head of Operations and in line with
the Phoenix Futures and Scottish Government KPIs.
- You will find innovative ways to support people in
their recovery while ensuring your service delivers evidence-based practice.
- With the support of the
Registered Manager, you will be the lead in delivering a programme tailored to the Therapeutic Community
model.
- Your role will require you to maintain and improve business relationships, support to manage
budgets including the financial viability of the service in line with budget management policy.
- You will
be responsible for the external reputation of the service and be an ambassador for the wider
organisation.
- You will be a positive, innovative and motivational leader who will work collaboratively
as part of the Scotland Management Team to support Phoenix Futures Scotland Residential targets. As well as
being able to support and ensure occupancy targets are met and compliance with budgeting and financial policy
and procedures.
The Service
Phoenix Futures’ Scottish Residential Service offers a drug and alcohol free environment with structured support for
people 18 years of age or over who are looking to address their problematic drug and/or alcohol use and improve
their mental health. We have been successfully supporting people to achieve long term recovery for more than 30
years in Scotland and for over 50 years across the wider UK. We offer programmes of both 3 and 6 months in
length based on the need of the individual. The spacious service provides for 31 residents who are supported
through the evidence-based Therapeutic Community model. The service is based in a modern, newly refurbished
centre, with excellent links to the city centre and a wide range of off-site activities available through our
network of partnerships.
About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol
treatment.
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are
passionate about recovery, we value our history and use it to inform our future.
We work with local authorities, other charities and service providers across the country to deliver innovative
programmes and projects that change lives for the better, setting people on the path to health and emotional
wellbeing.
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that
runs through everything we do. People need psychological interventions, social support, meaningful use of time,
sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and
communities to recover from drug and alcohol dependency.