This vacancy has now closed

Mentor Manager PES (Parental Employment Support)

  • Full time
  • £25,000
  • Dundee
  • Closing 26th September 2023


  • Advertised from 13th September 2023
  • 35 hours per week. Until 31st March 2024

Role

Volunteering Matters is a national volunteering and social change charity. We harness the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

By bringing people together, we aim to resolve some of society’s most complex issues and have a real impact in communities. From tackling social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunities; and ensuring young people can become change makers in their community.

And we won’t stop until everyone in the UK has the opportunity to thrive.

In April 2021, the Volunteering Matters family grew to include ProjectScotland, who work to support young people facing multiple barriers or disadvantage to get on in life, through the power of volunteering. As part of our ProjectScotland offer, we have a national mentoring team, who recruit, train and support our diverse community of volunteer mentors across the country.

PES supports under-employed and unemployed parents in Dundee, with the aim of supporting them to find/or progress in work, and increase their income, through support and guidance. The PES Dundee support program sits within the All in Dundee consortium and we work hand in hand with organsations such as; Enable, Dundee City Council, Barnardo’s, OPFS, Helm and Street League.

Our role is to provide mentoring support to parents who fall into the below categories:

  • Lone parents
  • Families with a disabled parent or child
  • Families with three or more children
  • Minority Ethnic Families
  • Families where the youngest child is under 1 year of age
  • Families where the parents are under 25.

Mentoring is a formal relationship between an experienced and supportive individual (mentor) and a person who is looking to develop personally or professionally (mentee). Mentoring involves building a trusting and respectful relationship together and working towards positive outcomes or specific goals the mentee would like to achieve.

Role Purpose

Our PES Mentor Managers will recruit, train, match and support local volunteer mentors. They will work closely with key workers from existing providers. Our Mentor Managers will also engage with parents directly, to gain an understanding of their wants and needs from a mentor, to ensure they are able to make the best match possible.

Key Duties & Responsibilities

  • To recruit and train volunteer mentors across Dundee.
  • Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
  • Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared with parents
  • Work closely with the mentoring team, volunteer mentors and beneficiaries to continually develop the project, specifically based on feedback from those impacted by what we do
  • Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
  • Create engaging content and share with our Communications Team so it can be promoted across our social media channels
  • To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match
  • To manage the risk assessment, quality assurance and audit processes as appropriate
  • Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assisting the Mentor Manager with preparing reports to funders
  • Promoting and representing ProjectScotland and the wider Volunteering Matters family of brands
  • Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values and commitment to equality, diversity and inclusion at all times

Person Specification

Skills

  • A sound and comprehensive understanding of the particular challenges and barriers that people face
  • Outstanding written and verbal communication skills
  • Excellent organisational and IT skills
  • Excellent people skills with the ability to build professional, long-term relationships with others
  • Person-focused, and adaptable – able to go from delivering mentor training to chatting with a nervous beneficiary
  • Ability to manage a busy workload and prioritise accordingly
  • Strong attention to detail and a willingness to accurately record all interactions
  • An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
  • A passion for supporting people and in particular, an understanding of the value and impact mentoring can have
  • Confidence delivering training virtually and face to face

Experience

  • Experience working with and supporting a diverse range of people in a community setting is essential
  • Demonstratable relationship management experience with a wide range of partners and stakeholders
  • Proven ability to communicate effectively and work as part of a team
  • Experience delivering training would be advantageous.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required.

All aspects of the role will be risk assessed.

Internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.

Volunteering Matters Values & Ways of Working:

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

  • We are Empowering
  • We are Inclusive
  • We are Compassionate
  • We are Positive
  • We are Straightforward

N.B. This job description is not an exhaustive list of tasks but is a guide to the key duties of the post. The post-holder is expected to take on any other duties from time to time which are reasonably required by their manager.

Application notes

Closing date: Tuesday 26th September

Please submit your CV to come to kim.maxwell@volunteeringmatters.org.uk