The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

The role of Deputy Manager is to ensure effective service delivery on a day-to-day basis and to act as a clear point of responsibility and decision making for the team and to represent the service in external and cross departmental working in clear areas of responsibility and as delegated by the Advice Place Manager.

You will line manage our Frontline Advice team and our Academic Caseworker. You will support the team to deliver a consistent and high standard of service to students. You will support the frontline team to deliver initial service responses in line with our service delivery plan.

Alongside this you will have a caseload of specialist cases, providing support and advice to individual students on a range of issues. This will involve advocacy and representation for students at University meetings and in navigating university policies and processes. You will offer practical support to students in very challenging emotional circumstances, always operating in the best interests of the student.

You will manage the delivery of our volunteer programme, recruiting, training and supporting a team of advice volunteers to provide customer service, information and frontline advice to students.

You will coordinate our outreach activities, arranging for staff or volunteers to attend events, run information stalls and promote the work of the service

The role is predominantly in-person/on site at our main Potterrow office on central campus and occasionally at our King’s Buildings campus office. Some home working can be accommodated when service demand allows.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Long service awards
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

We’re seeking a vibrant and compelling Trainer to drive the learning and growth of our team on a full time basis. Committed to creating a lively and inclusive learning atmosphere, the Trainer will design and conduct learning programs for our employees, stakeholders, and external experts. Working in close partnership with our Service Delivery team, they will guarantee that the workforce is equipped with the essential skills and capabilities to adapt to the organisation’s changing requirements.

Interviews are expected to take place from our Central Support base in Glasgow, consisting of a Values based interview with panel which shall consist of Training Department & Human Resources.

In addition, please prepare and deliver a training session for the panel on a topic of your choice. You will have 15 minutes maximum, and we’d ask you to think about the type of organisation we are, our values and vision when deciding on a topic.

To find out more about being our Trainer, click the link below:

Trainer Role Profile

About You:

Drawing on your past experience in delivering training, you should be characterised by creativity, a flair for innovation, and the ability to adapt to shifting priorities. Your enthusiasm and determination will drive you to consistently seek opportunities for enhancing the learning programs provided to our employees. Moreover, you should possess the following qualifications and attributes:

• A qualification in a pertinent social care subject (at least SVQ Level 3).
• Possession of, or a willingness to work towards, a relevant training qualification.
• Previous experience in the care or charity sector.
• Proficiency in scoping, developing, and delivering training materials to a diverse audience.
• Familiarity with the Scottish Social Service Council (SSSC).
• Exceptional problem-solving skills with a focus on finding practical solutions.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Senior Managers you will be able to develop in your career.

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re looking for an experienced Technical Support Engineer to join our dynamic IT team. This is a key role in ensuring the smooth operation of systems and applications, providing expert support across networks, servers, cloud services, desktops, and more. You’ll also play a vital part in delivering our Managed IT service for the voluntary sector, offering remote and on-site support to our partners.

Your expertise and strong communication skills will be crucial in delivering technical assistance while maintaining a customer-focused approach that aligns with our values and service standards.

Join us and be part of a team committed to making a difference in the IT landscape of the voluntary sector.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 21 local service providers for individuals, couples and families experiencing relationship breakdown. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.

We are seeking an administrator, with experience, to support a broad range of administration tasks within a family conciliation service. Full support and training will be given for this role within both the service provisions well as all our operational systems. FM West operations largely deal with service users, their family solicitors, and the Scottish Court system. The role may suit a candidate well that has experience of administration within a legal, charity, social work, or child services background. There is full training on operations available, and the opportunity to work alongside our current administrators who will provide personalised 1-2-1 on the job support to the successful candidate.