This vacancy has now closed

Service Delivery Manager

  • Full time
  • £27,100 – £33,900
  • Edinburgh, the Lothians and Fife
  • Closing 4th September 2023


  • Advertised from 18th August 2023
  • Salary is dependent on your skills, knowledge and experience. 35 hours per week. Fixed Term for 18 months.

Role

We have an exciting opportunity as a Service Delivery Manager in Edinburgh (12-month fixed-term) - if you have excellent communication skills, a positive attitude and are a dedicated team player with a youth-led approach this could be perfect for you!

As a member of our Leadership Team, you will be responsible for the successful delivery of our employability and pre-employability programmes across Edinburgh, the Lothians & Fife. Collaborating with your team, you will develop and implement a suite of programmes designed to engage young people from the communities who need our support the most. You will lead and inspire your team to deliver effective services, ensuring that every young person engaged progresses along an appropriate pathway of learning, and development. You will demonstrate best practices in services that engage young people, creating a safe and supportive environment that maximizes value for young people and our training and employer partnerships.

This role is perfect for you if you have experience leading services for young people and have a deep passion for making a positive difference. You will have the opportunity to develop our current offer and lead a small dedicated team, fostering a collaborative environment where everyone's potential can flourish.

Key Responsibilities:

  • Oversee the delivery of our Employability programmes, ensuring their successful implementation.
  • Lead and motivate your team to provide effective services and support for young peopleFoster strong relationships with referral and delivery partners, creating a network of excellence.
  • Contribute to the development of our strategy to empower more young people in Edinburgh and surrounding areas with sustainable outcome opportunities.

For more information, please click here for the job description.

Why do we need Service Delivery Managers?

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Service Delivery Managers!

Perks for working at The Trust!

  • Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
  • Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
  • You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
  • In-house learning platform! Develop your skills for your career and your role
  • Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
  • Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), PULSE (LGBTQIA+ Network).
  • Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
  • Interest-free season ticket loans
  • The Trust will contribute 5% of your salary to the Trust Pension Scheme
  • Generous life assurance cover (4 x annual salary)

More information about our benefits

Equal Opportunities

Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network). For more information, please click here.

Safeguarding

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Application notes

To apply please visit our website

Closing Date: 23:59 on 04/09/2023

Interviews: 13/09 or 14/09