- Advertised from 12th July 2023
Role
Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
The Administrator role will provide administrative support to the Advice and Support Service who provide specialist advice, information and support to service users. The Administrator will also be responsible for providing effective support to staff across the organisation, including the Operations Team.
The Administrator will provide administrative support across a breadth of key functions, from the day-to-day running of the National Office to the administration of key HR tasks, securely handling information, supporting people using our Advice and Support Service to collate appropriate paperwork and responding to general enquiries.
The postholder will take responsibility for managing their own workload and ensure they follow guidance to help the team meet their outcomes in a timely and efficient way. The postholder will also be expected to make suggestions and provide ideas to help the team develop new and better systems and procedures. We are looking for an enthusiastic, committed person, with a ‘can-do’ approach to problem solving with a strong background in administration, or operations with appropriate skills and experience.
Key Responsibilities:
- Provide administrative support to the Advice & Support Service including the processing of client enquiries, booking appointments and collating relevant paperwork for advisors, dealing with any emergencies and signposting to the appropriate supports.
- Manage incoming calls and correspondence to the organisation in a supportive, professional and timely manner.
- Provide general administrative support to the organisation including mail collection and posting, printing and photocopying, diary management, minute taking, document management and maintenance of office supplies.
- Support with the annual GDPR review and cleansing of data where appropriate and in line with the organisation’s policies and procedures.
- Support the Office & Compliance Manager with any data processing for HR processes, including onboarding and offboarding of staff and volunteers.
- Be willing to undertake training on key aspects of the organisation to meet the needs of services.
- Competently use internal databases such as Breathe HR and Advice Pro to record information
- Additional duties and projects as required by the Director of Operations
Essential Criteria:
- Previous experience of working in an administrative role.
- Good time management skills and the ability to use own initiative to make decisions about workload, priorities, and meeting deadlines.
- The ability to start and see through projects with a proactive, common-sense approach.
- The ability to communicate with people and professionals from diverse backgrounds in a friendly, confident, and sensitive way.
- Be a strong team player, motivated to resolve problems and help others achieve outcomes.
- Ability to work flexibly and adapt to meet the needs of the organisation
- Be proficient in Microsoft 365 applications, database management systems and the ability to set up administrative systems for the organisation.
- Be able to analyse data for evaluation and monitoring purposes. Respect the confidentiality of others, maintaining the services confidentiality policy.
- Have an understanding of mental health matters and support services available.
- Commitment to the values of Change Mental Health
Benefits
- 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges
- A 35-hour working week, enhanced sick pay & season ticket loan.
- A great work life balance with flexible and blended working environment.
- Blue Light Discount Card
- Cycle to Work Scheme
- Enhanced sick pay and leave entitlements
- Generous 37 days’ holiday
- Paid Mental Wellbeing Days
- Professional development including funded opportunities
Application notes
Please submit a CV and Cover Letter via our website before midnight on 1st August 2023.
We welcome and encourage job applications from people of all backgrounds.
If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.
We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.
Finance & Administration Officer
- Part time
- £26,500 pro-rata
- Hybrid: Edinburgh
- Closing 15th December 2025
Hearts & Minds is a Scottish charity bringing joy and emotional support to children in hospital, children with additional support needs, and adults living with dementia through our Clowndoctors and Elderflowers programmes.
We’re seeking a skilled Finance & Administration Officer to help manage our day-to-day finance and office systems. You’ll handle bookkeeping in Xero, support the CEO and accountant with reporting, and maintain systems across Microsoft 365, Teams and Beacon.
This is a varied, hands-on role for someone highly organised, practical and detail-focused.
PVG check required.
Peer Support Worker – Rapid Response
- Part time
- £26,026 pro-rata
- On site: Dalkeith with travel throughout Midlothian
- Closing 5th January 2026
We have an exciting opportunity for someone with lived or living experience in problematic drug and/or alcohol use and mental health difficulties to join our Midlothian Community Mental Health and Wellbeing team. This role is funded by CORRA Improvement Fund.
We are recruiting Peer Support Worker to support the delivery of a Rapid Response Service in partnership with the Midlothian Substance Use Team. You will have lived experience in problematic drug and/or alcohol use and experience of delivering one to one support for people recovering from substance use and mental health difficulties.
Successful applicants will hold drop-ins and provide short-term, outcome focused one to one support to people who have overdosed or are at the high risk of it. The role will also require regular outreach work in community and co-facilitating SMART groups. You will work in a person centered and strength-based way appropriately using your lived experience to support others.
The successful applicant will work as part of the Recovery & Justice Support Team and the wider Midlothian Health in Mind Community Mental Health and Wellbeing Services team, and support the promotion of all Health in Mind services.
Development Worker - Midlothian Access Point & Guided Self-Help
- Part time
- £29,834 pro-rata
- On site: Midlothian
- Closing 12th January 2026
We have an exciting opportunity for someone to join our Midlothian Community Mental Health and Wellbeing Team. This post is funded by Midlothian Health and Social Care Partnership.
We have an exciting opportunity to join the Midlothian Community Mental Health and Wellbeing Team as a Development Worker.
Midlothian Access Point is dedicated to improving the mental health and wellbeing of individuals aged 18 to 65 who are registered with a GP in Midlothian. We provide a range of services including information, advice, referrals, and support to help our clients access the resources they need.
Within this role, you will be responsible for delivering individual assessments for the Midlothian Access Point. You will be required to deliver a set amount of individual assessments each week either in person, telephone or online.
The successful candidate will have responsibility for facilitating, developing, and delivering Guided Self Help sessions. Guided Self-Help is a one-to-one support service that guides people to access self-help materials. Sessions are delivered in person, online or over the phone. The service is based on the principles of Cognitive Behavioural Therapy (CBT) and Interpersonal Counselling (IPC) and is for anyone aged 18 and over experiencing mild to moderate anxiety and/or depression, stress or sleep problems.
They will work collaboratively with communities to provide tailored support, connect individuals to appropriate resources, and maintain a compassionate, trauma-informed approach to meet the needs of vulnerable groups.
If you have experience in these areas and are passionate about supporting people to fulfil their potential, we’d love to hear from you!
Day Services Manager
- Part time
- £30,232 – £33,468 pro-rata
- On site: Edinburgh
- Closing 15th December 2025
Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.
What you’ll do
As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.
You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.
You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.
You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will includeevidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.
You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.
What you’ll have
The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.
You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.
Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.
The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)
This post requires a full driving licence and access to a car.
The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.
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