This vacancy has now closed

Senior Housing Rights Worker

  • Full time
  • £32,055
  • North/East or West of Scotland
  • Closing 5th July 2023

  • Advertised from 22nd June 2023
  • 37.5 hours per week. Fixed term contract for 3 years.
  • Excellent benefits including 30 days holiday and flexible working


Has your experience of advice work given you a good understanding of money and debt support, the ability to supervise and support others and a real desire to progress your specialist level knowledge? Then join Shelter Scotland as a Senior Housing Rights Worker and you could soon be playing a vital role in helping to build the financial resilience of people in Scotland with poor financial health.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

We recently launched a new 3-year partnership with a leading UK bank, with a strategy centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health which may negatively impact their housing situation; through Shelter’s emergency services, piloting new programmes to challenge unfair systems, and empowering communities with their rights. In short, the project aims to improve and challenge financial resilience by delivering specialist advice and intervention and gaining evidence and insight into the issue.

About the role

This particular role will involve engaging with people with lived experience of homelessness and delivering and overseeing money and debt advice, advocacy and casework to clients, including tailored interventions, homelessness prevention and financial resilience. We’ll also rely on you to deliver housing and financial health/resilience workshops to clients and their families and provide support, training and rights awareness sessions to local professionals and volunteers. Co-producing and co-delivering responses to the community experience of the housing emergency will be an important aspect of the role too, as will acting as a leader within the communities team to help deliver our strategy at an operational. And, when it comes to line managing, supervising, coaching and mentoring a housing rights worker, again, we’ll count on you.

About you

Already with some relevant experience, you’re used to working with a range of internal and external stakeholders, have great time management skills and enjoy collaborating with people from other teams and organisations. What’s more, you’re adept at planning and managing pieces of work to challenge practice and effect change and not afraid to hold people to account. A flair for leading and motivating others and presenting information and arguments in a clear and compelling way is essential too, as is an enthusiasm for delivering workshops and presentations. Crucially, you have what it takes to listen to, engage and empower individuals and communities, gather evidence and identify insights, issues and trends, while proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also required.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

Application notes

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.