This vacancy has now closed

Housing Rights Worker

  • Full time
  • £29,012
  • North/East or West of Scotland
  • Closing 5th July 2023

  • Advertised from 22nd June 2023
  • Fixed term contract for 3 years
  • + excellent benefits including 30 days holiday and flexible working


Do you have some experience of advice work, an understanding of money and debt support and a real desire to develop your knowledge within this field? Then join Shelter Scotland as a Housing Rights Worker and you could soon be playing an important role in helping to build the financial resilience of people in Scotland with poor financial health.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the Team

We recently launched a new 3-year partnership with a leading UK bank, with a strategy centred on building the UK’s financial resilience. Together we aim to break the vicious cycles that leave people with poor financial health which may negatively impact their housing situation; through Shelter’s emergency services, piloting new programmes to challenge unfair systems, and empowering communities with their rights. In short, the project aims to improve and challenge financial resilience by delivering specialist advice and intervention and gaining evidence and insight into the issue.

About the role

As a Housing Rights Worker, you’ll be responsible for providing money and debt advice, advocacy and casework to clients, including tailored interventions, homelessness prevention and financial resilience. We’ll also rely on you to deliver housing and financial health/resilience workshops to clients and their families, provide support, training and rights awareness sessions to local professionals and volunteers and co-produce and co-deliver responses to the community experience of the housing emergency. Establishing and developing relationships with communities - including people with lived experience of homelessness - recording stories data and evidence and using insights to actively contribute to interventions, change themes and Shelter’s strategic aims – all are aspects of this interesting and varied role.

About you

To succeed, you’ll need to be used to working with, and influencing, a range of internal and external stakeholders and enjoy collaborating with people from other teams and organisations. You’ll also need great time management skills, an enthusiasm for delivering workshops and presentations and a willingness to challenge practice and hold people to account. Adept at engaging with, listening to and empowering individuals and communities, you enjoy nothing more than gathering evidence and identifying insights, issues and trends. What’s more, you present information and arguments in a clear and compelling way and have excellent problem solving skills. Proficiency using IT like Word, Excel, email, internet and in-house CRM systems is also required.


We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.

To find out more about the role and the benefits of working for Shelter Scotland please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Application notes

To find out more and apply please visit our website

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Closing date: 5th July 2023 at 11.30pm