This vacancy has now closed

ICT Support Technician

  • Full time
  • £26,533 – £29,115
  • Edinburgh – hybrid of home and office working
  • Closing 21st June 2023

  • Advertised from 26th May 2023
  • 35 hours per week
  • + 8% employer pension contribution


Are you looking for a role where you can really make a difference? Changeworks, Scotland’s leading environmental charity, is looking for an ICT Support technician to play a key role in helping us tackle the climate emergency.

You’ll join our dedicated ICT team, playing a crucial role in providing ICT support for staff across the organisation. This will encompass a wide variety of areas including administration of our network, servers, and cloud-based services.

You’ll be keen to learn, and we will support you with training to develop your skills. You’ll have strong IT literacy skills and have a good knowledge of Windows based PC systems and Microsoft 365 products. But any experience with network protocols, Microsoft Server 2012 R2 or above, and CRM systems would be a bonus.

You’ll use your customer facing skills to deal with issues effectively and smoothly. As well as using your communication skills to plainly explain and show staff how to use various ICT services. You’ll be confident to work autonomously and take the initiative, as well as working as part of a team.

If you’re passionate about information technology and have a passion for tackling the climate emergency, we want to hear from you.


Changeworks is a great place to work. We hold Investors in People Platinum accreditation (something only a few organisations in Scotland have), and we were nominated for employer of the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions from the built environment and reduce rates of fuel poverty. This has driven a significant increase in the number of pilot and large-scale interventions delivered by Changeworks and external organisations in this area. These include area-based domestic energy efficiency retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs talented individuals like you to help us deliver on our objectives. You’ll receive full training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Application notes

To apply: please visit our website to complete an online application –

Closing date for applications: 11am, Wednesday 21 June 2023

Interviews: Week commencing 3 July 2023

For further information about this post please contact Andrew Meiklejohn on 0131 539 4132.

Changeworks ~ delivering positive low carbon living