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Customer Experience Officer

  • Full time
  • £23,122 – £25,224
  • Flexible within the UK. Home-based, blended or office working from Edinburgh, London, Cardiff, or Belfast.
  • Closing 8th June 2023

  • Advertised from 25th May 2023
  • Salary depending on experience
  • Position Ref: KMC 1027


Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

As well as investing in our mission, we invest in our people and culture. We’re committed to creating an engaging, supportive, and inclusive workplace for all and providing opportunities for development, training, and growth. We also provide a range of benefits such as flexible working, an employee assistance programme, and a wellbeing allowance. Please see our careers page for more information on why Energy Saving Trust is a great place to work.

Please see attached job description below.

Application notes

To apply, please visit our website:

Applications close 5pm, 8 June 2023. Interviews are intended to be held 15 & 16 June 2023.

The majority of our people are working from home but have access to our office locations – Edinburgh, London, Cardiff, and Belfast. We will we be happy to discuss this and our blended working model at the interview stage with you.

Please note that we are unable to provide sponsorship for this post. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Our commitment to creating a diverse, inclusive, and equitable workplace.