Help shape how CHAP works and volunteers thrive!

We’re recruiting an Operations and Volunteering Lead

Are you organised, people-focused and full of ideas about how to make things work better?

CHAP is looking for an Operations and Volunteering Lead to strengthen our day-to-day operations and help us build an inclusive and rewarding volunteering programme.

This is a new role with plenty of scope to make it your own. You will work across the organisation, leading our administrative function, supporting the team and improving the systems and processes that help our services run smoothly.

You will also take the lead in developing volunteering at CHAP. From creating meaningful roles and welcoming new volunteers to coordinating training, support and recognition, you will help shape a positive experience for everyone who gives their time to support our work.

What you’ll be doing

You will:

• provide day-to-day leadership and support to our administrative team;
• help ensure our telephone, reception, referral and appointment arrangements work effectively;
• identify practical ways to improve systems, processes and workflows;
• lead or support projects that strengthen how we work;
• coordinate volunteer recruitment, induction, training and ongoing support; and
• help create an inclusive environment where volunteers feel valued and able to contribute.

Could this be you?

You may already work in operations, office coordination, team support, recruitment, community work or volunteering. You do not need to have held this exact job title before.

We would love to hear from you if you:

• enjoy bringing structure to busy environments;
• can coordinate people, workloads and projects;
• provide supportive and confident day-to-day leadership;
• communicate clearly and build positive relationships;
• are comfortable using standard IT systems;
• can spot where something could work better and help make it happen; and
• are enthusiastic about creating a positive experience for staff and volunteers.

Previous experience of coordinating volunteers would be helpful, but it is not essential. We are interested in your transferable skills, your approach and the contribution you could make.

About CHAP

CHAP provides free, independent advice and advocacy across Ayrshire. We support people with housing, welfare rights, debt and related issues, helping them understand their rights, resolve problems and improve their circumstances.

By helping our operations run effectively and developing volunteering across CHAP, you will play an important part in strengthening the services we provide to local people. CHAP is a Living Wage, Living Hours and Equal Opportunities employer.

Do you want to make a real difference to people's lives?

CHAP is looking for an Information & Advice Officer to join our growing team and help support people facing some of life's most difficult challenges.

Every day, we work alongside individuals and families experiencing housing difficulties, financial hardship, debt problems and welfare rights issues. We provide free, independent advice, advocacy and representation, helping people understand their rights, access support and overcome barriers.

In 2025 alone, CHAP secured over £4.2 million in financial gains for people across Ayrshire. We are proud of the difference we make, but we know there is more to do.

Demand for our services continues to grow, with increasing numbers of people seeking support with housing, debt and welfare rights issues. These new posts will help us reach more people, earlier, and provide the support they need before problems reach crisis point.

About CHAP

CHAP is an independent charity providing specialist housing, welfare rights and debt advice throughout Ayrshire.

As the only organisation in Ayrshire accredited to deliver Scottish National Standards Type III advice across all three areas, we provide practical support to people facing a wide range of challenges. We help people understand their options, navigate complex systems and access the support they need.

We exist to provide hope and to stand alongside our clients as they deal with some of life's most difficult circumstances.

About the Role

This role involves working directly with individuals and families experiencing a range of housing, welfare rights, and financial issues.

You will:

• Provide information, advice and advocacy to clients.
• Support people to understand their rights, options and available support.
• Work with clients to identify solutions and achieve positive outcomes.
• Represent and negotiate on behalf of clients where appropriate.
• Manage a varied caseload and maintain accurate case records.
• Work closely with partner organisations to ensure clients receive the support they need.
• Contribute to the delivery of a high-quality advice and advocacy service.

This is a rewarding and varied role where no two days are the same. Whether helping someone avoid homelessness, maximise their income, challenge a decision or overcome debt problems, your work will make a genuine difference.

About You

We are looking for people who share our commitment to helping others and who believe everyone deserves access to high-quality advice and support.

You may already have experience in advice work, advocacy, housing, welfare rights, debt advice, employability, social work, community development, support work or similar fields.

Most importantly, you will be someone who:

• Has experience supporting people facing difficult circumstances.
• Can build positive relationships and communicate effectively with a wide range of people.
• Is organised, reliable and able to manage a varied workload.
• Has a genuine desire to help others.
• Is willing to learn and develop new skills.
• Can work independently and as part of a supportive team.

Experience of welfare rights, debt advice, housing advice or advocacy work would be advantageous. However, we are committed to supporting the successful candidates through training, supervision and professional development.

In Return We Offer

• The opportunity to make a genuine difference in people's lives
• A supportive and experienced team environment
• Ongoing training, supervision and professional development.
• The opportunity to develop specialist knowledge and skills within an accredited advice service.

A full driving licence and access to your own vehicle are essential as travel throughout Ayrshire will be required.

About Glasgow Tool Library

Glasgow Tool Library is a community-led charity that enables people to borrow tools and equipment instead of buying them. Through sharing resources, developing practical skills and building community connections, we help reduce waste, save people money and support a more sustainable Glasgow.

We are based at North Glasgow and run on an annual income of around £60,000, with 2 staff, up to 50 volunteers and more than 1000 members. Our funding comes from a mix of membership income, trading and grants.

About the role

The Freelance Finance Officer will be responsible for maintaining the financial systems and records of Glasgow Tool Library, ensuring accurate financial reporting, effective financial controls and compliance with charity and statutory requirements. A key element of the role is to support the improvement of financial management and reporting, and to help implement clear procedures and guides that staff, volunteers and trustees can follow.

Working closely with the Director and Board of Trustees, the Finance Officer will provide financial information and analysis to support informed decision-making and the long-term financial sustainability of the organisation.

What you'll do

You'll own GTL's day-to-day finances: bookkeeping and reconciliation in Xero and HubDoc, tracking restricted grant funds against budget, processing invoices, expenses and payroll journals, and producing monthly management accounts. You'll lead our annual OSCR reporting and work with staff and trustees to improve our financial systems, procedures and guidance.

What we're looking for

• Strong bookkeeping and reconciliation skills, with a good working knowledge of Xero
• Experience of charity accounting and restricted fund management
• Experience producing management accounts and financial reports
• Experience of Scottish third sector finance and OSCR reporting
• Ability to work independently, meet deadlines and explain financial information clearly to non-finance colleagues

Why work with us

The Glasgow Tool Library is a small, growing charity with an ambitious board and a clear sense of where it wants to go next. You would be joining at a point where the finance function is being built properly, so there is real scope to shape how we do things rather than inherit a fixed system. The role is flexible: you set your own hours around agreed deadlines, work remotely, and can use the Tool Library's workshop and borrow from our collection like any other member.

An opportunity to support rural enterprise

GrowBiz Scotland is looking for an experienced, approachable and well-connected Enterprise Facilitator to provide flexible business support to individuals and micro-enterprises across the Cairngorms area.

This is a part-time, self-employed opportunity for an initial period of six months. The successful applicant will join our established team of freelance Enterprise Facilitators, providing confidential one-to-one support both online and in person. They will also help GrowBiz strengthen its relationships with local businesses, community organisations and enterprise support partners across the Cairngorms.

About GrowBiz

GrowBiz provides inclusive, community-based support to people who are considering self-employment or developing a small business or social enterprise. Our approach is person-centred, practical and responsive, helping clients build their confidence, develop their ideas and access the information, skills and connections they need.

As a leader in innovative rural enterprise support, GrowBiz actively advocates for change. Our vision is to promote and support the development of a vibrant, sustainable entrepreneurial and wellbeing economy in rural Scotland.

About the opportunity

The role would particularly suit someone with experience in business or enterprise support, coaching, mentoring or facilitation who understands the opportunities and challenges facing rural businesses. Applicants should be comfortable working independently, managing a flexible workload and travelling to rural locations when required.

• Provide friendly, confidential and non-judgemental one-to-one enterprise support, information and coaching.
• Help clients build confidence, develop their ideas and identify practical next steps for their business or social enterprise.
• Support areas such as digital skills, marketing, finance, product development, business planning and sustainable practice.
• Connect clients with relevant learning, networks, funding opportunities and external support.
• Build constructive relationships with community organisations, businesses and enterprise support partners.

Who we are looking for

We are looking for a people-focused, self-motivated and well-organised individual who can build trusted professional relationships and work collaboratively as part of a virtual team.

• Experience of providing one-to-one business or enterprise support, including support with digital skills.
• A sound understanding of coaching, mentoring and facilitation approaches.
• Knowledge of rural business, local communities and the Scottish enterprise support landscape, or a willingness to develop this knowledge.
• Strong communication, networking, planning and organisational skills.
• Confidence using Microsoft Office, social media and other digital platforms.
• A full driving licence and access to suitable transport for work in rural locations.
• Experience of self-employment or running a small business would be an advantage.

This is an exciting opportunity to join Cliftonville & Coatdyke Community Group at an important stage of its development. The Community Centre Manager will have the opportunity to make a real contribution to the ongoing development of the organisation, with scope to shape the role and influence how the Community Group operates and grows.

We are looking for someone who can not only manage the day-to-day running of the Centre, but who is also keen to develop effective systems, processes and ways of working that will support the organisation as it continues to grow.

The successful candidate will work closely with the Chairperson, Development officer, staff, volunteers and Board to identify opportunities for improvement, develop best practice and help establish sustainable and effective approaches to managing the Centre. The Chair of the Board will act as the post holder’s line manager, the role will involve close collaborative working with the Chairperson & Management team to support the continued development and growth of the organisation.

This is a role where your ideas and experience will be valued, with the opportunity to have a genuine input into the future development of both the role and the organisation.

We are looking for an exceptional person to join The Gannochy Trust, a registered charity well known for its philanthropy and unique housing provision. Highly motivated, with excellent analytical, administrative and organisational skills, you will be committed to the values and broader aims of the Trust, and making a difference to people’s lives.

The Gannochy Trust was founded in 1937 by A K Bell. Our work today has been developed to support the full realisation of our founder’s visionary philanthropy. We provide affordable housing, manage a range of farms, woodlands and buildings and as an independent funder, manage a grant giving programme of around £4.5 million annually. The work of the Trust is both varied and interesting.

For this role, you will ideally have experience working in grant making or fundraising and/or be able to demonstrate a good understanding of the third sector in Perth and Kinross in particular, with a strong background of process management and administrative delivery. You will work closely to support the Grants Manager to deliver the Trust’s grant making processes and contribute to the review and development of the Grants Strategy. A key part of the role will be providing support to applicants and grantees, contributing to assessment of applications and processing decisions.

In return, we offer excellent terms and conditions including a generous pension scheme and health related benefits, as well as training and learning opportunities. You will be a key contributor to the work of the Trust, supporting the delivery of our strategic and operational plans. This post will be predominately office based with flexible working arrangements available subject to operational requirements.

Job Purpose:To manage and deliver the new car club and support the CEO in development and strategy of the project

Key Duties and Responsibilities

1. Manage and co-ordinate the delivery of the New EV car cub project

2. Monitor and evaluate the progress of the car club project

3. Managing and monitoring the budget for the project

4. Pursue opportunities and strategies to grow the car club

5. Work closely with the Chief Executive Officer to manage ongoing and pipeline projects

6. Assist with the identification and application for sources of additional match funding that could be secured for the project and work closely with community and delivery partners

7. Undertake community engagement events and communicate utilising social media to maximise the number and range of people involved

8. Work closely with delivery partners to ensure that project plans are being followed through and that timetables and financial income/outgoings are being kept on track.

9. Assist with activities that supports the Board and CEO

Carry out such other appropriate duties and responsibilities as are required by the CEO

Ricefield Arts & Cultural Centre is a registered charity and social enterprise for the exploration and promotion of Chinese culture and has an excellent reputation for delivering original and inspiring creative experiences, cultural events and workshops to community groups, public institutions and arts audiences around Scotland.

We are currently looking to appoint a Treasurer to join our small Board. The Treasurer will be responsible for managing all financial matters on behalf of our organisation and will be responsible for ensuring that the organisation has robust financial processes to ensure it meets its legal and constitutional requirements. It will also be the responsibility of the Treasurer to report the financial position at the board meetings. While we encourage and welcome applicants of all backgrounds, we are keen to hear from candidates that have experience of charity financial management or are chartered in a suitable accountancy field.

All Trustees are required to attend monthly board meetings, either at our office located in the heart of Glasgow city centre or via Zoom. In addition, we ask Trustees to attend our annual board development day, important meetings with stakeholders and some events and projects, where possible. As Ricefield Arts is a social enterprise, the role also involves serving as our Board of Directors.

Please note that this is a voluntary role. Neither the Trustees nor Board of Directors receive any remuneration, however, travel expenses incurred in carrying out board duties will be fully reimbursed.

Other than the Treasurer, we also wish to appoint additional Trustee(s) with community engagement or cultural events management experience to serve our Board. Please check our website for more information.

We're looking for a versatile and enthusiastic individual to join our small team. Around half of their time will be spent supporting the smooth facilitation of music sessions and events with children and adults. The other half will be spent supporting the operational side of the organisation, with a particular focus on admin and social media tasks. Whether they’re carrying a keyboard into a room or setting up refreshments, engaging with a quiet participant, keeping track of attendance, or crafting the perfect Instagram reel to showcase our impact, the successful candidate will be an important part of the organisation's overall impact and sustainability, and they will be the first point of contact for the organisation for many of our participants and partners.

Regardless of their former educational or professional experiences and outcomes, we are looking for someone who can learn with direction and guidance, isn’t afraid to ask questions when they are uncertain, and can progress to taking ownership over their schedule and workload over their time with the organisation.

We recognise that the charity and third sector do not always reflect the communities they support. We are committed to creating an inclusive workforce that reflects our local community. Applications from candidates from lower socio-economic backgrounds, those with lived experience of the care system, and Black and racially minoritised individuals are especially welcomed.

Why work with us?

• Join a hardworking creative team where every team member's contributions are valued.
• Be involved in creating positive experiences & memories through music for everyone in our community (including our staff and volunteers!)
• Develop a broad range of skills alongside experienced Community Music professionals.
• Collaborate with Co-Directors to develop your role.
• Annual Leave: 25 days pro rata’d plus 10 days public holiday pro rata’d.
• Staff are entitled to an additional full day’s annual leave per year of service up to a maximum of 5 years.
• Pension: Employer Contribution is 8% of salary.
• Bike to Work Scheme available to all staff.