This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Montrose shop.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

About Shelter Scotland

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Are you passionate about conservation and great at connecting with people? Maybe you’re looking for a career path where you can make a genuine impact? We are looking for a dedicated individual to join our team as Membership Recruiter and help grow our community of wildlife supporters!

In this role, you’ll engage with the public at exciting venues and events across Scotland, encouraging people to support wildlife conservation by becoming members of the Scottish Wildlife Trust.

About us:

We Are Scotland’s leading nature conservation charity, and with 1 in 9 species in Scotland at risk of extinction, our work has never been more important.

From major species and landscape restoration projects, to managing our network of wildlife reserves and campaigning for nature, we work for Scotland’s wildlife year-round.

We want to give a voice to nature, but we can’t do it without the support of our members.

This role as Membership Recruiter is critical to the success of our work, and for the future of Scotland’s wildlife and wild places.

The Role:

We are looking for an enthusiastic and highly motivated Membership Recruiter to join our team.

No day is the same for our Membership Recruiters – you will travel around varied, exciting and unique venues throughout Scotland, all within a 1 hour radius of your home base, unless otherwise arranged with your line manager. Your days will be spent managing your own membership stall, actively engaging with the public and inspiring them to become members of the Trust.

Our membership recruiters are often the first point of contact for people who are yet to learn about our work. And so, whilst the main part of this role is to recruit new members, our recruitment team also work hard to inspire the public to become as passionate about wildlife as we are. Whilst experience is desirable, we are open to meeting the right fit for our team, and this position comes with direct training, with your fuel and parking costs paid for on top of your salary and commission. You’ll also have your own vehicle provided for business use.

As a member of our recruitment team, you will:

• Actively contribute to our vision of a healthier, wilder, Scotland.
• Attend venues and events as a Membership Recruiter
• Use appropriate communication and sales techniques (with no ‘hard sell’) to encourage members of the public to join the Scottish Wildlife Trust.

The successful candidate will:

• Be an engaging communicator – you can comfortably build rapport with members of the public and colleagues.
• Be a self-starting individual who is confident with lone-working.
• Be well-organised with good administrative skills.
• Have some knowledge of conservation and wildlife in Scotland.
• Hold experience in a customer-facing role such as Direct or Field Sales or Customer Service with experience of working to targets.
• Have the flexibility to work weekends.
• Be comfortable with working outdoors and independently.
• Have a full UK driving licence – there is no requirement to have your own vehicle.

About us

For more than 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas.

The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. The Trust manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.

The benefits

• Flexi time/Hybrid working
• Salary sacrifice Cycle to Work and pension schemes
• Weekly wellness hour
• Generous Sick pay allowance
• Enhanced maternity/paternity pay
• Training and Development focus

About Us

Clyde Shopmobility is a user-led charity supporting people with disabilities, age-related conditions, and mobility challenges. We provide powered wheelchairs, mobility scooters, and daily living aids to help people maintain independence and access their community.

Job Purpose

We are seeking a reliable and organised Shop Manager to oversee the day-to-day running of our Shopmobility service. You will lead a small team of staff and volunteers, ensuring the shop operates smoothly, safely, and professionally. This role is ideal for someone with strong people skills, a hands-on approach, and a passion for customer service.

Key Responsibilities

• Oversee the daily operations of the Shopmobility service, ensuring it is open and staffed appropriately across the week
• Supervise, support, and schedule staff and volunteers, including maintaining rotas and hosting regular team meetings
• Act as a keyholder and ensure the security of the premises
• Ensure the shop is clean, welcoming, and well-presented, with equipment and stock in good working order
• Manage stock levels, ordering, merchandising, and basic inventory control
• Handle customer enquiries, bookings, and payments, ensuring accurate records are kept using MS Office and booking systems
• Maintain compliance with health and safety, fire regulations, and data protection policies
• Carry out basic administrative tasks including cash handling, banking, and reporting
• Support the induction and training of new staff and volunteers
• Undertake any other reasonable duties in line with the role

Person Specification

• Experience in a retail, customer service, or supervisory role
• Strong organisational and time management skills
• Confident using Microsoft Office and basic IT systems
• Friendly, approachable, and professional manner
• Commitment to equality, inclusion, and excellent customer service
• Ability to work flexibly, including some weekends
• PVG membership required

The One World Shop was established over 40 years ago and has played a lead role in the Fair Trade movement in Scotland, including helping Edinburgh and Glasgow become Fairtrade cities and Scotland to become a Fair Trade Nation.

As well as running a thriving city centre shop, we have an online shop and we support schools, faith groups and local businesses to learn about and sell fair trade products. We currently employ 7 paid staff and over 20 volunteers. Our aim is to reduce poverty in deprived areas of the world through trading fairly and we are committed to reducing our carbon footprint and promoting low-carbon living.

We are seeking to appoint several new voluntary Management Committee members; we are particularly looking at people with skills and experience in any of the following:

• Human Resources
• Property, leases, surveying
• Retail sales and management
• Business management
• Finance, funding, ethical investment

Board meetings are held every two months by Zoom or occasionally in the shop.