Hanover has been supporting people in Scotland for over 40 years. We aim to provide desirable homes, happy customers and a resilient organsiation.

About the Role

We are excited to be further developing our customer, care and support services by investing in modern technology. Our customers will be able to access our key services 24-hours a day, 7-days a week, making it easier to book appointments, track services and provide feedback. To help our people get there, we are developing a new Digital team to support the delivery of our Digital Strategy.

As a result, we’re growing our ICT presence at Hanover and are delighted to be hiring for a new and additional ICT Service Desk Analyst role.

Providing first-line support, the successful candidate will act as the first point of contact for our people, providing timely and practical solutions for any difficulties encountered. This may include painpoints relating to our ICT systems, applications, and equipment. As the ICT Service Desk Analyst will also be expected to meet set quality and customer service standards, you will support the wider ICT Team through being a motivated and natural problem-solver and be capable of handling customer queries through a variety of communication channels.

We also want to see a forward-looking and proactive approach so that we can continually enhance the customer experience and this shall be measured through customer satisfaction and adherence to our Service Level Agreement. As we embark on an exciting journey of digital investment, it’s important that our people can rely on robust and reliant technical solutions which will be complemented by your knowledge and skills.

We couldn’t think of a more exciting time to join Hanover Scotland. With the recent launch of our 5-year Business Strategy and introduction of new skills into our ICT Team, we are looking for an engaging and driven Analyst who will strive to meet the needs of their customers whilst striking a good balance between building confidence and providing core support functions. You’ll appreciate that people come from different digital backgrounds and will work with your colleagues to continually ensure that the Service Desk is closely managed and done so in an inclusive and supportive way.

About You

To be successful in this role, you will have demonstrable experience in delivering HR administration activities. The Key requirements for this role include:

Due to our current ICT Service Desk rota, the successful candidate will be required to travel to our Edinburgh and/or Glasgow offices on a weekly basis. This may include or exceed twice per week depending on business needs.

Excellent verbal and written communication skills, with strong attention to detail.

Ability to liaise effectively with employees at all levels.

What We Offer

• hybrid working
• wellbeing offering
• learning and development
• cycle to work scheme
• family friendly policy
• health cash plan
• EAP

Equalities:

CNPA is an inclusive organisation and we welcome applications from everyone irrespective of sex, sexual orientation, gender identity, race, religion and belief, pregnancy and maternity, relationship status, disability, age and social class. We particularly welcome applications from individuals from Black, Asian and minority ethnic communities, disabled and LGBTQ+ communities, as they are under-represented in the environment sector.

We are Disability Confident committed employer, if you are an applicant with disabilities who meets the essential requirements of the post, we will interview you. In all circumstances CNPA appoints on merit-based evidence the applicant supplies in meeting the essential criteria for the post.

About Us:

The Cairngorms National Park (CNP) is the largest national park in the UK, covering 4500km2. It is also a place of sheer abundance, having more high mountain ground than anywhere else in the UK, the largest Caledonian forest, some of Scotland’s purest rivers and finest livestock rearing farmland. It is home to 25 percent of the UK’s rare and endangered species. It is a truly unique place to work, with our dedicated and passionate Communications team who are committed to providing the highest quality information experience for our varied audiences, every day. Furthermore, there is access to some of the most beautiful countryside straight from our Headquarters office door.

The Cairngorms National Park Authority (CNPA) was recognised as one of Scotland's top 10 flexible employers and listed in the UK’s Top 100 best not for profit companies to work for; we’re dedicated to both this fantastic landscape and our employees.

We now have an exciting opportunity for a Digital Projects Coordinator to join the CNPA to develop and maintain a family of Cairngorms National Park and Park Authority websites, including the redevelopment of cairngorms.co.uk.

The Role:

As the Digital Projects Coordinator you will be responsible for developing and maintaining a family of Cairngorms National Park and Park Authority websites, including the redevelopment of cairngorms.co.uk. Meaning that you will help to ensure the smooth organisational communications operation of the CNPA.

You will coordinate the design, delivery, testing and evaluation of a suite of digital platforms that meet the needs of the organisation and our target audiences, and ensure the Park Authority leads the way in adopting and sharing best practice in areas such as web accessibility, search engine optimisation and user experience. This means you will understand our audiences varied needs and have opportunities to develop great working relationships with a variety of stakeholders.

So, if you are keen to be our Digital Projects Coordinator and you can display the skills and experience listed here, this is the role you’ve been waiting for.

CNPA Benefits:

• Civil service pension scheme
• 25 days annual leave, increasing to 30 days with service, plus Public Holidays
• Professional development
• Flexible working
• Cycle to work scheme
• Use of pool cars

About You:

To be considered as our Digital Projects Coordinator, you’ll need:

• Knowledge and experience of website and app design, including the use of PHP, HTML and Javascript, as well as database development
• Knowledge and experience of building, configuring, maintaining, analysing and optimising websites
• Understanding of the principles of user experience design and testing, and experience of their application
• Able to monitor industry trends, technologies and standards and be able to research, recommend and apply new technologies as they emerge
• A thorough knowledge of Search Engine Optimisation (SEO) techniques, and of Google tools including Adwords, Analytics and Google Display Network
• Demonstrable project management skills, including budget management
• Good communication skills, both presentation and written
• Self-motivated, adaptable and enthusiastic (willing and able to take the initiative)
• Permission to work in the UK

A recognised qualification to degree standard or equivalent in website design / development, computer science, graphic design or equivalent; experience of running and evaluating online marketing campaigns and interest or experience in photography, videography and digital content creation would be beneficial to your application.

Based on ENABLE Group’s three pillars – ENABLE Scotland, ENABLE Works and ENABLE Cares – we are one of the most impactful organisations in delivering support, employability and skills services, and advocacy on behalf of people with additional support needs and their families in communities across Scotland. ENABLE Group is at the forefront of innovation in the provision of our services, as we work to achieve a more equal society on behalf of all those we support.

We now have an opportunity for a Senior M365 Engineer to join our ICT team based in North Lanarkshire

We are looking for an experienced individual to provide focused specialist support for Microsoft 365 services – SharePoint, Outlook, Azure Active Directory, Azure AD Connect, Azure Server Management, Microsoft Teams and Power Apps. The candidate will work alongside third-party vendors to ensure we deliver a reliable and robust hardware and software infrastructure to our end users. The candidate will also have the responsibility to ensure all our Servers and End Point Devices are secure.

This Database Administrator plays an important role in helping SCIAF to reach ambitious targets for fundraising income and supporter engagement needed to deliver our vital work overseas with some of the world's poorest, most vulnerable communities. This role will focus on the following areas:

• Data administration and cleanse
• Production of data for supporter communications
• Synchronising online and offline data
• Support to system users on functionality

This role is based in our Glasgow office; although a degree of flexibility can be offered in terms of where and when this role is undertaken.

Who we’re looking for

We’re seeking someone with database experience who is proficient in data cleanse, data extraction and synchronisation. Experience of python or of another programming language, and of fundraising software would be a major advantage.

The role would suit someone who is able to think logically and has the ability to work accurately and methodically.

As an inclusive employer, we want our staff team to reflect the communities in which we live and work. We therefore welcome applications from all sections of the community.

About SCIAF

SCIAF is the official overseas aid and development agency of the Catholic Church in Scotland. Our mission is to enable the poorest to lift themselves out of poverty and work together to protect our common home, help people recover from disaster, and inspire people in Scotland to put their faith into action. SCIAF works in partnership with local and church organisations, supporting communities across Africa, Asia, Latin America and the Middle East, to bring about lasting change. We reach out to those in need, regardless of age, race or religion and believe in supporting the whole person, including their spiritual wellbeing, political voice, cultural and community life.

Safeguarding

SCIAF undertakes to ensure that all staff, volunteers and relevant others, whose work might involve contact with children and/or vulnerable adults, will have completed additional recruitment procedures and have PVG scheme membership. We would also confirm that all staff are expected to adhere to SCIAF’s Safeguarding Policy and a Code of Conduct which specifies the attitudes and behaviour that all staff are expected to maintain.

East Lothian Housing Association - Management Committee Members

Are you interested in using your skills to make a bigger impact? Do you have passion for overcoming challenges, sharing knowledge and learning from others?

As a Management Committee Member at elha, you will play a key part in supporting and enabling the ongoing growth of the organisation as a Registered Social Landlord, continuing to develop new homes, encouraging sustainable rural communities, addressing economic challenges and improving energy efficiency.

We pride ourselves on our progressive service provision and have been recognised for many years now across the UK for our sector leading digital services. We continue to break new ground in digitally enabling our tenants to access services from home, work or when on the move. Through our subsidiary R3, we provide maintenance services to elha, other social landlords and private and commercial clients.

We are now recruiting for two new management committee members. A summary of the role, tasks and responsibilities and other background is available here: elha.com/vacancies/management-committee-members

Priority will be focussed on potential new Committee Members who have experience and skills in:

• Finance and Accountancy
• Digital and Information Systems
• Sustainability

Sight Scotland Veterans provides support to all veterans in Scotland who are experiencing changes to their sight.

We are now hiring an Assistive Technology Lead.

The job will, therefore, lead and be responsible for planning, managing and developing Assistive Technology across Sight Scotland Veterans ensuring it is the “golden thread” that runs through all our services for both staff and veterans. This will include the development of an Assistive Technology strategy and business model, as well as integrating IT and Assistive Technology.

Building relationships with key stakeholders, organisations and product developers is key in order to ensure the most current provision of assistive technology is available across the organisation.

This role will support the delivery of the Sight Scotland Strategy specifically in building our knowledge of Assistive Technology and the aids available to transform lives. This knowledge will allow us to continue informing and supporting veteran’s independent living.

We offer:

Generous annual leave entitlement which increases after 4 years’ service, Generous pension scheme, Access to learning and development opportunities and many more, please visit our website for more information.

About us

We're one of Scotland's oldest charities - for more than two centuries, we've been supporting and empowering people with sight loss to live fulfilling lives. We're proud of all we've achieved in the past - but we have our sights set firmly on the future.

We're determined that no-one should face sight loss alone. We're committed to improving, diversifying and growing our services to make sure we can reach many more people with sight loss - when and where they need us.