About the RSE

The Royal Society of Edinburgh (RSE) is Scotland’s National Academy. Through the expertise of our Fellowship and the work of our staff, we bring together knowledge, ideas, and people to help address the most important issues facing Scotland and the wider world.

Our Fellowship of over 1,800 individuals spans academia, business, public service, the arts, and civil society. Alongside this, the RSE delivers a wide-ranging programme of research support, policy advice, public engagement, and international collaboration.

We are a collaborative, purpose-driven organisation with a strong commitment to supporting our people and promoting a positive and inclusive working culture.

Our small team is about to become a wee bit bigger. You may spot several roles advertised across the RSE this summer. These opportunities reflect investment in our people and future priorities as we grow our ambition to make knowledge useful.

About the role

We are seeking a Venue Host to join our Venue team, providing a professional front-of-house and operational support service within a busy events and venue environment. You will be the first point of contact for RSE Fellows, colleagues, and visitors, welcoming guests, managing access, responding to telephone and in-person enquiries, and supporting the day-to-day delivery of meetings, room bookings and events.

As a designated key holder, you will help open and close the building, carry out security and safety checks, and act as a trained first aider and fire marshal (full training will be provided).

Working as part of a weekly rotation comprising early, mid and late shifts, normally between 8am and 7pm, occasionally providing evening and weekend event cover. You will also liaise with contractors, suppliers and service providers, reporting to the Head of Facilities and Venue.

About you

You will bring:

• Experience of working in a customer-facing environment, such as reception, hospitality, or venue support

• Excellent customer service and interpersonal skills, with good verbal communication and the ability to engage confidently with a wide range of people

• Good organisational and problem-solving skills, and the ability to stay calm and respond appropriately during busy periods or emergencies

• Basic IT skills, including Microsoft Office, with a willingness to learn systems as the room booking system.

• A flexible approach, with the ability to work a rotating early, mid, and late shift pattern

Previous experience in a conference, events, or front-of-house environment is desirable, as is a working knowledge of venue or room booking systems, but a positive attitude and a willingness to learn are equally important.

This role is ideal for someone who thrives in a busy, varied front-of-house environment, enjoys working as part of a team, and takes pride in delivering a warm, professional welcome to everyone who visits the RSE.

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI engagement crew. This is an exciting new role for a strategic thinker and creative doer who will support volunteers, create memorable experiences and deliver campaigns that can really make a difference.

Your role

As Marketing and Visitor Experience Lead you will be audience focussed, ensuring our supporters, donors, volunteers and the general public have a great experience and join us, stay with us, advocate for us and feel part of the RNLI family.

What you’ll be doing in the role:

• Although based in Scotland, the role is expected to spend around 50% of its time delivering Scotland-specific activities, with the remaining 50% supporting wider Marketing & Visitor Experience Lead activities across the UK and Ireland, responding to business needs and priorities.

• Getting to know our audiences and ensuring that RNLI campaigns and experiences are relevant and supporter-centric

• Working with staff and volunteers to develop and deliver national, regional and local campaigns and experiences against income, engagement and behaviour change KPIs

• Working with staff and volunteers to design and develop inspiring and engaging visitor journeys and experiences within our lifeboat stations, museums and visitor centres

• Supporting and feeding into the development of the regional engagement plan. Being an active member of the regional engagement team in the Scotland, demonstrating the highest levels of collaborative working and collective responsibility

• Coaching, training and developing our team of Community Managers to deliver against marketing and visitor experience objectives, using your experience to improve their knowledge and skills

• Supporting volunteer recruitment, management and training of Lifeboat Visits Teams, Community Presenters and Campaign Ambassadors

About you

You’ll have a strong background in either a marketing or visitor experience development role; you’ll get to know your audiences, whether they are supporters, volunteers or supporters of the future and keep them front of mind when developing content across both physical experiences and campaigns.

Your energy and creative approach will motivate you to achieve targets and overcome barriers. You’ll be flexible and willing to travel to achieve results and work across the wider engagement team.

To be considered as the Marketing and Visitor Experience Lead, you will need:

• Significant achievements in engaging supporters, volunteers or the public in order to generate funds, increase engagement or change behaviour

• A proven track record in the areas of marketing campaign and/or visitor experience

• Exceptional written and verbal communication skills, including experience of audience insights, brand relevancy and targeted content creation

• People leadership skills, including high levels of emotional intelligence and problem-solving skills

• Experience of influencing at all levels and working collaboratively with others to lead and embed change and improvements

This role combines home-based working with a significant level of travel across Scotland and to other RNLI locations throughout the UK and Ireland, and occasional travel to our RNLI Support Centre in Poole.

This post requires a valid driving licence.

Please note in regards to location this role is based Kirkcaldy and travel will be required across Fife (Travel Expenses Paid)

The Kirkcaldy Salvation Army Community Church, in partnership with the Glenrothes and Cowdenbeath Salvation Army centres, is an active expression of the church’s mission. Together, they provide welcoming spaces for food, conversation and connection with the local community.

Key Responsibilities:AsCook, you will lead the preparation and provision of food for lunch clubs, coffee mornings, warm spaces and other activities, working alongside committed teams of officers, employees and volunteers.

Working closely with Corps Officers and named responsible persons, you will create menus that respond to customer needs, while making thoughtful use of purchased and donated provisions to help reduce costs and minimise waste.

Successful candidate will have:

• Good knowledge and experience of preparing and serving food and use of kitchen tools and equipment.
• Have up to date knowledge of food hygiene requirements and ability to complete all relevant record keeping.
• Proven experience of dealing with the general public and providing good customer service.
• Hold a current Food Hygiene Certificate or willingness to undertake qualification & complete within an agreed time.
• Must have a current driving licence and access to a car.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references, a satisfactory basic PVG check and evidence of your Right to Work in the UK in line with Home Office requirements.

As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be foundhere.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those withcriminal records.

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

Benefits:

25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Please note this is a permanent position

Working hours:25hours per week, working across 4 days occasional weekends with agreement