We have an exciting opportunity for an experienced Project & Systems Manager to take a lead role in iCare: Identifying Carers, Advancing Recognition and Equality, an ambitious five-year system- change project funded by The National Lottery Community Fund (TNLCF).

iCare aims to improve earlier and more consistent identification of unpaid carers across the Lothians, addressing barriers to support and helping to create meaningful and lasting change in practice. The project will develop an early carer identification blueprint, strengthen good carer conversations using the Adult Carer Support Plan (ACSP) framework, and co-design and implement a new integrated digital carer identification platform.

Working with iCare Project Coordinators in East, West and Midlothian (the iCare Project Team), and under the direction of the iCare Project Steering Group, you will lead and coordinate delivery across the project. You will line-manage VOCAL’s Midlothian iCare Project Coordinator and provide professional leadership and coordination across the wider iCare team. The East and West Lothian Project Coordinators will be employed and line managed by partner organisations Carers of East Lothian and Carers of West Lothian respectively.

This is a senior, hands-on role with key responsibilities that include:

• leading the day-to-day delivery of iCare across the Lothians, ensuring delivery remains focused on agreed plans, milestones, outcomes and funder requirements;
• coordinating the different strands of the programme, managing priorities, dependencies, risks and issues;
• supporting the iCare Project Steering Group and translating agreed priorities and decisions into effective delivery;
• leading monitoring, evaluation and reporting, using evidence and feedback to understand progress and support continuous improvement;
• developing strong and effective partnerships across health, social care, the third sector, research, digital and community organisations;
• championing consistent, high-quality approaches to early carer identification, good carer conversations, ACSPs and preventative support;
• ensuring carers meaningfully influence the project through the Carers Assembly and wider inclusive engagement; and
• ensuring that new digital approaches complement rather than replace, non-digital routes to support.

As iCare develops a digital platform, you will also help to ensure that VOCAL’s own systems, processes and practice develop alongside it. This will include translating carer, practitioner and organisational requirements into practical system and process improvements and ensuring that VOCAL’s case-management arrangements, recording practices and carer journeys develop appropriately.

About you

We are looking for someone who can bring people, practice and systems together and turn an ambitious vision into practical, coordinated change. You will have experience of leading and managing projects, services or programmes and supporting organisational, service or systems change.

A confident and collaborative partnership worker, you will be skilled at building relationships, bringing people with you and engaging others in a respectful and inclusive way. You will also have experience of working alongside digital or technical colleagues to develop services or systems, from defining operational requirements and co-design through to testing and implementation.

You will have a good understanding of unpaid caring and the impact it can have on carers’ health and wellbeing, alongside knowledge of the carer support landscape and relevant legislation. This will include an understanding of the health and social care system in Lothian and Scotland, and how to influence and support practice change within complex systems.

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services.

Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day

Why Work With Us?

At Care Support Scotland caring isn’t just a job — it’s who we are. Join our dedicated team and help transform lives while growing your own career.

• Pension contributions matched up to 6%
• Financial Flexibility – Access your wages as you earn them with our Earned Wage Access benefit.
• Employee Assistance Programme through HSF
• Contribution to HSF Health Plan – supporting your everyday health needs
• Generous annual leave – 33 days including public holidays, increasing with service
• Supportive absence policies to help when you need time off
• Death in Benefit Cover – 2x annual salary
• Support with funded qualifications
• Career development and progression opportunities

About the Service:

Midlothian Temporary Accommodation Partnership (MTAP) Covers a number of services, providing homelessness support, prevention, emergency and temporary accommodation across Midlothian. We provide Housing Support, Tenancy Support, Housing First and Temporary and Emergency Accommodation services, including self-contained flats for young people and families, as well as emergency accommodation hostels.

Who We Are Looking For

We’re looking for a values-led, compassionate and confident Team Leader to oversee a number of services within the Midlothian area on a 6-month temporary contract. Someone who can provide strong leadership while keeping the people we support at the heart of everything they do.

Experience within homelessness is welcomed, but it isn’t essential. We recognise that strong leadership skills are transferable from other sectors. What matters most is that you share our values of Compassion, Respect and Thrive, are willing to learn and can lead and develop others

Compassion

• Be visible, approachable and supportive, particularly when situations are challenging.
• Lead with empathy and promote trauma-informed practice, encouraging staff to meet people where they are at.
• Support staff wellbeing while maintaining clear expectations and boundaries.

Respect

• Lead by example, treating people fairly, consistently and with dignity.
• Communicate openly and have honest, constructive conversations when standards are not being met.
• Take ownership, make decisions and follow through on agreed actions.

Thrive

• Develop and empower staff to grow in confidence and take responsibility within their roles.
• Recognise good practice, celebrate achievements and encourage reflective learning.
• Be solution-focused and look for opportunities to improve how the team and service work.

Above all, we’re looking for the right person and the right values. We want someone who can bring out the best in others, maintain high standards and create an environment where both staff and the people we support can thrive.

Role and Responsibilities

• Apply your knowledge of best practice, codes of practice and current regulations in the social care sector and ensure the provision of a high quality and socially inclusive service
• Manage support plans and contribute to support reviews alongside Service Managers
• Work with Service Managers on service referrals and staff interviewing & selection procedures
• Assist in monitoring the service’s progress against an agreed business plan including evaluating work and implementing changes to improve results
• Develop, implement and monitor action plans for any team-led changes or external recommendations from the Care Inspectorate, Quality Assurance or Business Assurance
• Contribute, in consultation with the Service Manager and the Finance team, each year’s budget and ensure the financial targets are met
• Develop constructive relationships with national and local statutory, voluntary and community agencies to ensure appropriate resources, support and understanding of the service
• Deputise for the Service Manager, assuming the responsibilities in their absence.

Essential Skills and Attributes

• At least 3 years’ experience of support/care services
• Experience providing support and development to a team
• Partnership working and collaboration
• IT literacy and ability to use and understand data to make informed service decisions
• Qualified to the level required by the SSSC as a manager in housing support services and care at home services,orwillingness to work towards and to successfully complete qualification within the SSSC specified timeframe.

Additional Notes

• Shift work, weekend work may be a requirement of this role.
• PVG scheme membership & SSSC registration are requirements of this post
• Please note, you will be asked to provide evidence of your eligibility to work in the UK.
• We reserve the right to bring the closing date forward if a suitable candidate is identified.

Carers of East Lothian is a values-driven local charity making a real impact in the community supporting adults who care for family and friends. We have an excellent reputation, gaining recognition through the Carers Trust ‘Excellence for Carers’ Award and have secured the contract to deliver adult carer services across East Lothian for an initial two-year period and a total period of up to six years, to 2031. We are a Carer Positive Exemplary employer, Disability Confident Committed and a Living Wage employer. We are currently recruiting for the following opportunity:

iCare Project Coordinator

We have an exciting opportunity for a confident and organised Project Coordinator to help deliver iCare: Identifying Carers, Advancing Recognition and Equality. Funded by The National Lottery Community Fund (TNLCF), iCare is an ambitious five-year system-change project.

Working with carers, practitioners and NHS partners, the project will address barriers to support and drive changes in practice to improve earlier and more consistent identification of unpaid carers across the Lothians.

It will support the development of an early carer identification blueprint, strengthen good carer conversations using the Adult Carer Support Plan (ACSP) framework, and co-design and implement a new integrated digital carer identification platform.

The postholder will join a project team comprising an iCare Project & Systems Manager, based within VOCAL, and Project Coordinators covering Midlothian, East Lothian and West Lothian. The East and West Lothian Project Coordinators will be employed and managed by Carers of East Lothian and Carers of West Lothian respectively. All four roles will work closely together to deliver shared priorities, promote consistent practice and support learning across the Lothians.

The Project Coordinator for East Lothian will undertake a range of duties, including:

• Supporting the day-to-day delivery of iCare by maintaining clear work plans, action logs and records, and ensuring effective follow-up across project workstreams.

• Building positive working relationships with the wider project team, carers, CoEL colleagues, NHS and community partners, and other carer centres.

• Supporting meaningful carer involvement through the development and coordination of a Carers Assembly, ensuring that carers lived experience helps shape project priorities, changes in practice and digital development.

• Planning and supporting focus groups, workshops, briefings and training sessions with carers and practitioners.

• Supporting co-design and user testing of a digital carer identification platform, while ensuring digital options complement rather than replace non-digital support.

• Gathering feedback and data, and contributing to project learning, evaluation and reporting to the funder.

About you

You will understand unpaid caring and the impact it can have on carers’ health and wellbeing. You will also have a good understanding of the carer support landscape, including the role of Adult Carer Support Plans and the responsibilities of statutory health and social care partners. You will bring experience of supporting a project or service, working collaboratively with others, and engaging people in a respectful and inclusive way. You will also have strong organisational and administrative skills, clear written and verbal communication, digital confidence, and the ability to hold sensitive, person-centred and outcomes-focused conversations.

An exciting opportunity to join a team supporting people at risk of homelessness in a hospital setting

About the project

The Hospital In-reach service operates across 3 sites in Edinburgh; the Royal Infirmary of Edinburgh, the Western General Hospital and the Royal Edinburgh Hospital. The project supports people to complete courses of treatment within hospital, plan for a discharge into accommodation that suits their needs and provide follow up support to those with the most complex healthcare needs.

A quote from someone who used the service,

“You literally saved my life, I was sitting in my bed thinking I have nowhere to stay, and when they tell me to leave I will be on the streets in winter and won’t survive the cold or I would have to start using again and that would be it for me. Then you came into the ward to offer your service and it was like being sent an Angel to look out for me”

About the role

Working alongside clinicians in the hospital settings, you will provide one-to-one person-centred support to people in hospitals. You will work with individuals to enable them to identify housing options, personal outcomes and priorities for their health and wellbeing and link them to local support services and activities. The role works across multiple hospital sites, as well as community healthcare and accommodation settings. The role regularly involves lone working, with a need to work flexibly across multiple locations on any given day and can be physically demanding.

About you

You will have experience of working with people who are experiencing complex social and emotional circumstances, and a strong understanding of the challenges faced by people experiencing homelessness. You will use your excellent interpersonal skills to deliver effective one-to-one work as well as manage relationships with multiple partner agencies.

You will be resilient and thrive in a fast-paced, high-pressure environment, with the ability to respond flexibly.

How we will support you

We will encourage you to be creative and innovative in your approach to supporting people.

You will be supported by friendly and close-knit team, have extensive opportunities for learning, and be a key part of the service development and systems change that makes up the current Health & Social Care landscape.

You’ll also have access to wider Cyrenians support, including our learning and development programme and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.

Website: cyrenians.scot

To lead and manage the day-to-day operations of Glasgow Wood as a social enterprise, delivering sustainable wood recycling and reuse services, while working towards long-term financial self-sufficiency. The role is responsible for ensuring a safe, efficient and effective operational performance, and developing income-generating opportunities. This role also involves leading and supporting staff, promoting high standards of environmental, social and health and safety performance, all in collaboration with the Board of Directors, Managing Director and wider team

Key Accountabilities:

1. Lead the day-to-day operation of Glasgow Wood, ensuring the effective delivery of wood recycling, reuse and retail activities, in support of the organisation's social, environmental and commercial objectives.
2. Ensure all operational resources, including staff, facilities, plant, equipment and materials, are deployed efficiently and safely, to meet business needs.
3. Support the long-term sustainability of the organisation by identifying and implementing opportunities to increase income generation through wood recycling, reuse, sales and related activities.
4. Lead, motivate and manage operational staff, ensuring appropriate staffing levels, workforce planning and skills development, so that current and future business requirements are met.
5. Foster a positive, inclusive and high-performance culture that reflects the values and social goalsof Glasgow Wood.
6. Ensure Glasgow Wood delivers against its environmental, community and social enterprise objectives, by maximising the diversion of wood waste from landfill and creating positive outcomes for customers, staff and local communities.
7. Monitor and report on key operational, environmental and social performance indicators as required
8. Develop, implement and maintain effective operational systems, procedures and controls to support efficient financial, administrative and business processes.
9. Ensure accurate recording and reporting of operational and business information, including sales, invoicing, financial records, tonnage data, staff records and performance metrics.
10. Lead the implementation and ongoing management of health, safety and environmental compliance across all operational activities.
11. Ensure the organisation meets all statutory, regulatory and internal compliance requirements, promoting a culture of safe working at all times.
12. Work collaboratively with the Board of Directors and Managing Director to develop and maintain effective governance and risk management arrangements

Health and safety experience is essential.

For more information about the role, please download the job description below.

Phoenix Futures has an exciting opportunity for an experienced and motivated practitioner to join our North Lanarkshire Services as Family Service Team Manager on a fixed-term basis until 24 April 2027.

This role offers an opportunity to lead and develop a dedicated family support service, working alongside partners to improve outcomes for children, young people, adults and families affected by substance use. You will play a key role in ensuring that family support interventions are safe, effective, evidence-based and responsive to local need, while supporting staff and volunteers to deliver high-quality services.

The Role

As Family Team Manager, you will lead the delivery of the North Lanarkshire Family Service, ensuring that support is accessible, effective and aligned with contractual requirements, organisational priorities and local strategic objectives.

You will provide day-to-day operational leadership to the Family Service Team, ensuring that services are delivered using trauma-informed, rights-based and recovery-focused approaches. The role includes responsibility for service performance, quality assurance, safeguarding, workforce development, partnership working and service improvement.

You will work closely with the Service Manager, Team Managers, commissioners and external partners to ensure that families receive high-quality support that promotes resilience, recovery and positive outcomes.

The postholder will have management responsibility for:

• Family Support Workers
• Family Practitioners
• Sessional Staff and Volunteers associated with the Family Service
• Student Placements where applicable

The position is full-time at 37.5 hours per week and may include occasional evening and weekend working to meet service requirements.

As a specialist addiction recovery charity, we have developed considerable expertise in the provision of residential and housing services to support people at all stages of their recovery journey.

As the Cook & Nutrition Lead, you will play a vital role in supporting residents' health, wellbeing and recovery through the provision of nutritious, balanced meals and a positive dining experience. You will lead all aspects of meal planning, food preparation, stock control and kitchen operations, ensuring high standards of nutrition, food safety and hygiene are maintained at all times.

The role extends beyond catering. As a key member of the residential team, you will support residents to develop practical cooking skills, improve their understanding of healthy eating and build confidence in independent living. Through positive engagement, you will contribute to the therapeutic and recovery-focused environment that underpins our Residential Service.

About You

Are you ready to make a profound impact on people's lives? We are seeking an enthusiastic and motivated individual to support the success of our well-established residential rehabilitation service.

Your experience and qualities should include:

• Experience of working in a catering, hospitality, cooking or food preparation role.
• Knowledge of nutrition, healthy eating and menu planning.
• Understanding of food hygiene, HACCP requirements and health and safety standards within a professional kitchen environment.
• Ability to manage food ordering, stock control and budgets effectively.
• Commitment to supporting residents to develop cooking skills, nutritional awareness and independent living skills.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues and external suppliers.
• A commitment to delivering high-quality services and maintaining consistently high standards.
• An interest in working within the voluntary sector and supporting people affected by substance use and related challenges.
• Commitment to ongoing learning and professional development.
• A proactive and flexible approach to work, with the ability to work independently and as part of a wider team.
• A desire to continually improve the quality of the dining experience and nutritional outcomes for residents.
• A commitment to actively demonstrating the values and beliefs of Phoenix Futures.

For more information, please visit the Phoenix Futures website.

About Aberlour…

Aberlour is Scotland’s leading children’s charity and has been recognised as a Top 100 best places to work winner by the Sunday Times.

Our strategy is to be bold and brave, to ensure that every child in Scotland has an equal chance. As an organisation we are ambitious to deliver real and lasting change for children, young people and families.

What we are looking for...

You will use your extensive knowledge and experience to provide strategic leadership, assurance and operational oversight for data protection, information governance and records management across Aberlour.

Acting as the organisations Data Protection Officer, you will ensure that statutory and regulatory requirements are met, promote good practice for physical and digital records and provide professional leadership and expertise.

Leading a small team and working closely with the IT and Digital team you will develop necessary systems, lead assurance activity and establish proportionate monitoring and audit arrangements to ensure an organisational approach to data protection by design and default.

You will have a relevant professional qualification in archives and/or records/information management or equivalent experience plus a practitioner/advanced certificate in Data Protection.

Ideally, you will have practical experience of governing records held in Microsoft 365, including SharePoint and OneDrive, and in an enterprise case management system such as Dynamics 365.

Have a look at our values on the Aberlour website to understand more about what we are looking for from our employees.

What we offer...

As well as a supportive team, we want all our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme, life assurance worth 3x salary and a range of deals and discounts across various retailers. Find out more about our Employee Benefits here and our commitment to Equality and Diversity on our website.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Horatio’s Garden is a nationwide charity improving the lives of people with spinal injuries by creating and expertly staffing beautiful gardens.

The Patient Experience Manager will play a key role in helping patients and their families use and enjoy the garden. You will represent Horatio’s Garden in Scotland alongside the Head Gardener ensuring the garden runs smoothly as a thriving, welcoming space. Developing and nurturing relationships with numerous stakeholders is key to the success of this role.

You will join a national team representing seven other gardens across the charity’s existing projects. In the Glasgow garden you will have joint leadership with the Head Gardener. This will require you to have excellent communication and people management skills as you work within the framework of the Charity’s ethos and values. You will have joint line management responsibility for the part-time Garden Coordinator, and you will manage a team of volunteers to nurture the beautiful space for people with spinal injuries and their visitors.

As part of leading the team you will develop and maintain relationships with senior staff, clinical and non-clinical NHS staff, corporate sponsors, funders and colleagues in the Fundraising and Communications teams. You will work closely and collaboratively with the other garden teams and the National Patient Experience Manager to ensure our strategic goals are achieved and best practice shared. You will be managed by the Patient Experience Director.

The gardens have been beautifully designed and maintained, and the role of the garden needs to reflect an appropriate environment for patients and their families at all stages of their stay. From the initial welcome, right throughout their time in the unit and after they have left. Your role will ensure all internal spaces within the garden also reflect a beautifully curated, nurtured and comfortable environment, in line with the charity’s look and feel.

You will be responsible for developing and delivering activities, supported by the National Patient Experience Manager to ensure our high standards are kept, and in collaboration with the wider Spinal Injuries team in Glasgow. The activities need to be patient led, varied and suitable for all needs. They will mainly be held at the weekend or in the afternoons as these are critical times in the garden when most patients are available and often have friends and family to visit. The Patient Experience programme should include seasonal celebrations, social and art and craft activities. External facilitators also deliver workshops and live music performances.

This is a fantastic opportunity for a confident, proactive individual who has outstanding communication and relationship building skills and is efficient and well organised. You will need to be adaptable, friendly and confident working with a wide range of people including people with spinal injuries and their families, NHS staff, volunteers and many different teams within the charity.

Main purpose of job: To provide high-quality, trauma-informed, person-centred and survivor-led support to women who have experienced or are experiencing domestic abuse, with a primary focus on proactive outreach and crisis support. This includes providing short-, medium- and long-term practical and emotional support, information, advocacy, risk assessment and safety planning to empower women to make informed choices, improve their safety and wellbeing and access the support they need. The role also involves providing support to women living in Monklands Women’s Aid refuge accommodation, responding to referrals and crisis situations, and working collaboratively with partner agencies to ensure women and their children receive appropriate, coordinated and timely support. The postholder will contribute to the effective operation, safety and upkeep of refuge accommodation as part of the wider service.

Under Schedule 9 (Part 1) of the Equality Act 2010, only women are eligible to apply.