Ross & Cromarty Citizens Advice Bureau is an independent and innovative advice organisation providing holistic advice and support to local people.

The Patient Advice and Support Service (PASS) was created by the Patient Rights (Scotland) Act which was passed in February 2011 to promote awareness of patient rights and responsibilities and provide advice and support to those wishing to give feedback or comments, or to raise concerns or complaints about NHS care received.

The PASS is provided by PASS Advisers who work from within CABx which exist to provide confidential, free, independent, and impartial advice to those who live and work in the local area. Each CAB provides a service to the people in the local area through its main office as well as through outreach provision in outlying areas.

Ross & Cromarty Citizens Advice Bureau is looking for a client-focused individual, to join as a Patient Advice and Support Service (PASS) Adviser to help ensure clients get the support they need to provide feedback or comments, or to raise concerns or complaints to the NHS so

The successful candidate must be able to demonstrate relevant recent experience. Applicants should also demonstrate strong oral and written communication skills, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems and Microsoft Office

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however, they choose to access it.

Employee benefits

Ross & Cromarty Citizens Advice Bureau offers excellent terms and conditions, including a total of 43 days (pro rata) annual leave including public holidays and a pension scheme with a 3% employer contribution (min. 5% employee contribution).

Ross & Cromarty Citizens Advice Bureau is an inclusive employer considering flexible working arrangements where appropriate.

East Dunbartonshire Women’s Aid (EDWA) is looking for a passionate and skilled individual to join our team. We are looking for a Finance Officer who will be committed to our aims and values and who will bring extensive financial management experience and skills to our charity.

The main role of the post holder will be to oversee and manage the overall financial health of the charity, ensuring the sustainability of our services and providing financial monitoring information to our main funders and our Board of Trustees. As our Finance Officer, you’ll help ensure that every £1 donated creates maximum impact for the women, children and young people who need it most.

EDWA operates with a high level of funding from a variety of sources and applicants should therefore have at least two years’ experience of managing significant budgets with a high degree of autonomy and responsibility.

You are required to have the appropriate skills, experience and qualifications that are relevant to the duties outlined in the job description, including being proficient in the use of Sage One Payroll and Microsoft Excel.

You should have an understanding of the feminist analysis of domestic abuse and be willing to work within the group’s collective, non-hierarchical structure.

The role is based in Kirkintilloch with potential for home/flexible working as part of your working week. Attendance will be required at our weekly team meetings to fulfil collective management responsibilities.

As there may be times where you will informally meet women, children or young people using our services, this post is subject to a successful PVG scheme check. We will also require suitable references and completion of a satisfactory 6-month induction period.

Why work with us?

• Pension Contribution of 8%
• Optional on-call allowance of 7.5% (on completion of probationary period)
• 30 days’ annual leave per annum (entitlement for this post will be pro rata)
• 12 public holidays per annum (entitlement for this post will be pro rata)
• Training and development opportunities
• Reimbursement of mileage & necessary expenses
• Hybrid / flexible working opportunities
• Small and friendly team

Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.

What You’ll Do:

You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:

• Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
• Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
• Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
• Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.

This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.

Why You’ll Love Working Here:

• Purpose-driven work: Everything you do helps protect children and vulnerable adults.
• Flexible working options: Balance your life and work with hybrid arrangements.
• Professional growth: Opportunities to learn, innovate, and lead.
• Supportive culture: Join a friendly, collaborative team that values your ideas.

If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.

Main Responsibilities

• Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
• Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
• Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
• Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
• Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
• Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
• Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
• Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
• Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
• Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
• Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.

Specific Responsibilities

• Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
• Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
• Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
• Produce regular, insightful reporting on member recruitment, retention and churn, pipeline health and activity, and performance against agreed targets.
• Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
• Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
• Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
• With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved.

Person Specification

Essential Personal Characteristics and Qualities:

• Humility - Having a modest view of your own importance.
• Integrity - The quality of being honest and having strong moral principles.
• Openness - Acceptance of, or receptiveness to change or new ideas.
• Collaborative - Involving two or more parties working together.
• Solution-focused - Concentration in problem solving or dealing with a difficult situation.
• Learning - Knowledge acquired through study, experience, or being taught.
• Creative - Having good imagination, thinking differently, or having original ideas.
• Fair - Treating people equally without favouritism or discrimination.
• Committed - Dedicated to a certain course, cause or policy.
• Passionate - Having or showing strong feelings or beliefs.

Essential Experience:

• Sales and marketing experience with good relationship/account management experience.
• Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
• Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
• Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
• Experience of line managing a team of staff and volunteers as well as working with external agencies.
• Comfortable working to targets and being accountable for outcomes.

Essential Abilities, Knowledge & Motivation:

These are the skills we regard as essential for the role:

• A strong working knowledge of churches, Christian faith organisations and charities.
• Ability to communicate professionally and effectively at all levels of an organisation.
• Motivated to continually improve on past success and to challenge the status quo.
• Excellent interpersonal skills, including the ability to engage an audience.
• Self-motivated, resilient and outward-looking
• Ability to build strong, professional relationships with contacts of the charity.
• Ability to work as a team member with colleagues and across departments.
• Good IT skills (MS Office applications as a minimum) with analytical capability.
• An ability to travel independently; both regionally and nationally as required.
• Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
• Willingness to promote and participate in relevant training and CPD.
• Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.

Accountable to: Head of Strategic Communications

Responsible for: Membership Officer X1

DBS Eligibility: Basic DBS check

We and enthusiastic person to join the Enquire communications team as an Assistant Communications Officer and contribute to the work to raise awareness of the Service and the information and advice we provide.

Your role will involve providing core communications support across the team for both internal and external communications and across a range of Service outputs including website, social media and information sessions or events. You will also provide administrative support across the wider Service team.

Enquire

This role will be based within Enquire. Enquire is the Scottish advice service for additional support for learning. Enquire provides a range of information and advice for families and professionals on supporting children and young people with additional support needs throughout their learning. Enquire have an accessible website, a helpline and run a series of free events throughout the year.

Enquire is funded by the Scottish Government and managed by Children in Scotland.

More about Enquire can be found here

About Children in Scotland

Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.

We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.

We are stronger together in driving lasting impact for Scotland’s children.

Diversity

Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.

Bethany Christian Trust are looking for a Community Resettlement worker to support up to 10 tenants in the East End of Glasgow. The project provides support to individuals with tenancy sustainment, community engagement and the development of healthy social networks.

We are looking for a candidate who will deliver and continue to develop the service. A significant part of the role will be to facilitate life skills learning, both one-to-one and in a group work setting. This will involve the post holder creating and delivering structured resources as well as signposting on to other relevant support services.

The successful candidate will be organised and proactive with activities as well as maintaining ongoing relationships with our local church partner (Parkhead Nazarene and The Charter) and other organisations across the wider Glasgow area.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Please note that one reference must be from your church minister or leader to endorse your live and active Christian faith and commitment. Successful applicants for this post will require membership of the PVG scheme.

A driver with their own vehicle is desirable.

Have you recently graduated from a course like communications, marketing or journalism with an interest in applying your skills to third sector communications?

Playlist for Life - UK's leading music and dementia charity - is seeking a Digital Communications Intern to support audience growth via a range of digital communications channels to its network. The aim is to support and enhance our work to improve the lives of people living with dementia through the use of personal playlists.

Playlist for Life provides vital support to families living with dementia by using music in care and support to improve quality of life. The charity has a simple vision: for everyone with dementia to have a unique personal playlist and for everyone who loves or cares for them to know how to use it.

If you are on top of social media trends, have a flair to boost engagement and help grow our network then we want to hear from you.

The Digital Communications Intern will work alongside the Senior Communications Officer as well as the wider team to reach our network and beyond through our digital communications and social media.

Mission Statement

Our long-term vision is to end youth homelessness. Our more immediate mission is to ensure that every young person in Scotland has access to expert youth specific services to assist them to avoid, resolve and move on from homelessness, making it rare, brief, and non-recurring.

Context

The Upstream Project Worker plays a key role in delivering early intervention and homelessness prevention support to young people within secondary schools. Working directly with young people aged approximately 14–18, the Project Worker provides flexible, relationship-based one-to-one support alongside informal school drop-ins and targeted interventions. The focus is on building trust, creating a safe space to talk and supporting young people to navigate challenges such as family conflict, emotional wellbeing, identity, school engagement and housing instability before situations reach crisis point.

The role also involves working closely with families and school staff to ensure young people are supported in a joined-up way. This includes contributing to multi-agency discussions, supporting early identification of need through school surveys and triage processes and linking young people into appropriate services such as counselling, housing support, welfare advice and wider community resources. Practical support is a key part of the role, alongside future planning work such as CV building, employability and preparation for post-school transitions.

The Community Development Officer will play a key role in strengthening community engagement, developing activities and services, building partnerships and helping ensure that local people influence the organisation's work and future direction.

The postholder will work directly with residents, volunteers, partner organisations and stakeholders to identify needs, support local ideas and increase opportunities that improve wellbeing, inclusion and community participation while promoting rural development.

This is an opportunity to make a genuine difference by helping shape services and activities that respond directly to local need. The role will be varied and rewarding. You will build relationships with people of all ages and backgrounds while helping create opportunities that strengthen community connections, reduce barriers and increase participation.

You will have the opportunity to influence positive change and help ensure community voices are at the centre of decision-making.

About WATIF

WATIF is a development trust supporting the rural villages of Woolfords, Auchengray and Tarbrax and the surrounding area. We work to strengthen and develop our communities by leading and supporting projects that respond to local needs and opportunities. Working alongside volunteers, residents and partners, we aim to create positive change and improve quality of life across this rural area.

Our team, based at Loanhead Farm which the Trust purchased in 2023, delivers our Community Action Plan and works closely with local groups, businesses and partner organisations to ensure our activities reflect community priorities.

Find out more about our work and our area at watif.org.uk

The Site Development & Facilities Lead will play a key role in overseeing the development, improvement and long-term management of WATIF’s buildings and facilities. The postholder will take responsibility for progressing projects that bring buildings and spaces into active community use, managing work from planning through to completion and ensuring facilities remain safe, compliant, sustainable and fit for purpose.

Working closely with staff, contractors, trustees and external partners, the postholder will help shape the future development of WATIF’s sites and support the organisation’s wider vision for community benefit.

You will take a leading role in transforming spaces into valuable community assets, helping turn ideas and plans into practical, usable facilities that support local people and future opportunities. The role combines strategic planning with practical delivery

This is a varied role suited to someone who enjoys problem-solving, project management and seeing projects move from concept to reality.

About WATIF

WATIF is a development trust supporting the rural villages of Woolfords, Auchengray and Tarbrax and the surrounding area. We work to strengthen and develop our communities by leading and supporting projects that respond to local needs and opportunities. Working alongside volunteers, residents and partners, we aim to create positive change and improve quality of life across this rural area.

Our team, based at Loanhead Farm which the Trust purchased in 2023, delivers our Community Action Plan and works closely with local groups, businesses and partner organisations to ensure our activities reflect community priorities.

Find out more about our work and our area at watif.org.uk

Nith Valley LEAF Trust (NVLT) has an exciting new opportunity for a development officer to transform our volunteer led community trust into a professional, friendly, business orientated thriving organisation generating its own income to service current and future projects.

We want someone to lead this initiative:

Key Aims

• To make NVLT a more Professionally run Organisation.
• To develop more self-generated income for NVLT

NVLT is still run by volunteers with a help of one part time activities coordinator. The Board of Directors is aging and lacks time and skills to manage the range of current and potential new projects. NVLT needs to move to using a more professional skilled work force with volunteer support and the Board concentrating on community oversight. To do this more priority needs to be given to income generating projects, of which NVLT has several, to sustain NVLT long-term and reduce its reliance on grant funding which is time consuming and sporadic. We are good at obtaining grants but success is uncertain

NVLT also need to adopt better financial control with budgeting/cash flow and develop and follow a full strategic plan.