Purpose of the role: You’ll be a key link between Laura Moodie MSP and the people of South Scotland, helping constituents find support with a range of issues, from housing and health to local services. By managing casework, handling sensitive information responsibly, and spotting common concerns, you’ll help ensure local voices are heard and acted on.

Responsibilities

• Supporting the management of regional casework and responding to enquiries from constituents.
• Tracking and logging issues raised by constituents using the online caseworker system.
• Responding to constituents’ enquiries on a wide range of issues, including those of a sensitive nature and escalating accordingly.
• Advocating on constituents’ behalf with relevant bodies to resolve matters.
• Keeping constituent records and documentation in line with casework GDPR requirements.
• Supporting the wider administration of the office, including diary management and correspondence with stakeholders in the region and areas of policy interest to the MSP.
• Coordination of meetings and visits, accompanying the MSP to take a note of meetings as required.
• Provide administrative support on research projects and policy work.

Essential Requirements

• Excellent organisational skills while being flexible in prioritising workloads during busy times.
• Strong communication skills, responding with empathy to people who may be in distress.
• The ability to work effectively with colleagues to deliver on the priorities of the team.
• Being comfortable in a front-facing role, sometimes explaining legal rules, processes and systems to members of the general public.
• Awareness of the responsibilities entailed when representing those unable to advocate for themselves in certain situations.
• An interest in helping people and a curiosity to probe for further information where required.
• Respect for confidentiality and discretion in dealing with sensitive issues.
• An understanding of the specific challenges and issues facing constituents in the South Scotland region.
• We are particularly interested in hearing from candidates whose backgrounds and career trajectories may be under-represented in politics.

For any questions about the role please contact: cameron.garrett@Parliament.scot

LEAP Sports is looking for a passionate and motivated Project Officer – Highlands & Moray to lead our OUT and About in the Highlands project.

The project aims to improve the mental wellbeing of LGBTIQ+ people across the Highlands and Moray through sport, physical activity and the outdoors. You’ll work directly with local LGBTIQ+ communities, develop opportunities for people to get active, build partnerships with local organisations and support sports clubs and groups to become more inclusive.

We’re looking for someone with experience of community engagement and partnership working, a strong understanding of equality and LGBTIQ+ inclusion, and a belief in the positive role sport and physical activity can play in health and wellbeing.

The role is 18 hours per week and home-based within the Highlands or Moray, with regular travel across the area. Some evening and weekend work will be required.

Are you passionate about making a real difference to the lives of young people? We’re looking for an inspiring and experienced Young Carer Service Team Leader to lead and develop a dynamic service supporting young carers aged 5–24 across Highland.

In this rewarding role, you’ll lead a dedicated team, drive high-quality support and activities, and work with partners to ensure young carers are seen, heard and supported. You’ll play a key role in shaping services, raising awareness, and empowering young people to build confidence, resilience and wellbeing.

We offer a flexible, supportive working environment with excellent benefits, including enhanced leave, pension contributions, and ongoing training and development.

If you’re a motivated leader with a strong understanding of young carers’ needs and a passion for positive impact, we’d love to hear from you.

As a Telephone Adviser, you could work on our Help to Claim helpline project which focuses on Universal Credit or on our General Advice telephone adviceline, giving advice on a range of topics. You will work as part of a supportive team, ensuring our clients receive a holistic service enabling them to exercise their rights and access the benefits and services they are entitled to. You will be supported through comprehensive initial training and encouraged to continually develop during your time with us.

For full details, please download the documents at the bottom of the page.

The Front of House Café Coordinator will be responsible for the day-to-day coordination of the Recovery Café, ensuring a welcoming, safe and inclusive environment for all attendees.

The role will oversee all front of house operations, including coordinating volunteers, supporting community members, liaising with partner organisations, and ensuring the smooth delivery of café sessions. The postholder will play an important role in creating a positive recovery-focused environment where individuals feel welcomed, supported and connected to local services.

The successful candidate will be organised, approachable and passionate about building relationships, supporting volunteers and promoting community wellbeing.

KEY RESPONSIBILITIES

Café Operations

• Coordinate the day-to-day running of the Recovery Café during opening hours.
• Ensure the café environment is prepared, welcoming, safe and accessible prior to each session.
• Oversee the smooth operation of front of house activities throughout the day.
• Support the opening and closing of the café and ensure the premises are maintained to a high standard.

Volunteer Support and Development

• Supervise and support volunteers working within the café.
• Lead daily team huddles and allocate volunteer responsibilities.
• Provide guidance, encouragement and practical support throughout each session.
• Assist with volunteer induction and ongoing development.
• Promote a positive, recovery-focused and inclusive atmosphere.

Community Engagement

• Welcome and engage positively with individuals attending the café.
• Build positive relationships with community members and visitors.
• Promote an environment that is respectful, inclusive and supportive of recovery.
• Encourage participation and help individuals access available support where appropriate.

Partnership and Team Working

• Act as the main point of contact for partner organisations delivering services within the café.
• Work collaboratively with the Chef/Kitchen Lead and wider café team.
• Attend daily team huddles and contribute to service planning.
• Support the overall aims and objectives of the Recovery Café.

Administration and Monitoring

• Complete daily cash handling procedures, including till reconciliation and receipt management.
• Record café attendance and monitoring information accurately.
• Complete monitoring returns required by funders.
• Maintain accurate records in accordance with organisational procedures.

Governance and Compliance

• Ensure compliance with all organisational policies and procedures.
• Promote safeguarding, health and safety, equality and confidentiality.
• Report accidents, incidents and concerns in accordance with organisational procedures.
• Participate in team meetings, supervision and training opportunities.

ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE

Qualifications

• SVQ Level 3 (or equivalent) in Health & Social Care, Community Development, Hospitality, Customer Service or a related discipline (or equivalent experience).
• Full UK Driving Licence (desirable).

Experience

• Experience working in a community, hospitality or third sector environment.
• Experience coordinating volunteers or supporting teams.
• Experience delivering excellent customer service.
• Experience of cash handling and basic financial administration.
• Experience maintaining accurate records and monitoring information.
• Experience working with individuals experiencing multiple or complex needs.

Knowledge

• Understanding of safeguarding responsibilities and professional boundaries.
• Knowledge of health and safety requirements within a public-facing environment.
• Understanding of trauma-informed, person-centred and recovery-focused approaches.
• Awareness of the challenges experienced by individuals affected by substance use, mental health difficulties or social isolation.
• Understanding of equality, diversity and inclusion principles.

Skills

• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Ability to coordinate day-to-day operations effectively.
• Ability to supervise, motivate and support volunteers.
• Ability to work calmly under pressure and respond appropriately to changing priorities.
• Competent IT, record-keeping and administrative skills.
• Ability to build positive working relationships with community members and partner organisations.

DESIRABLE SKILLS AND EXPERIENCE

• Experience working within a recovery, wellbeing or community café environment.
• Experience working alongside statutory and third sector partners.
• Knowledge of community engagement and social inclusion approaches.
• First Aid qualification.
• Food Hygiene Certificate.
• Experience contributing to service development and continuous improvement initiatives.

WHAT WE'RE LOOKING FOR

• Compassionate and approachable.
• Organised and reliable.
• Confident leading and supporting volunteers.
• Excellent communicator with strong interpersonal skills.
• Calm, resilient and solution focused.
• Flexible and adaptable to the needs of the service.
• Committed to promoting dignity, respect and inclusion.
• Passionate about supporting recovery, wellbeing and community engagement.

We have an exciting opportunity for an enthusiastic individual with experience in youth work to be our Youth Development Leader. We are looking for someone who is passionate about the Good News of Jesus Christ and the spiritual development of young people. You would be expected to worship at Viewpark and be actively involved in the life of the congregation in order to become familiar with the congregation and the wider work undertaken there. The successful applicant’s main focus will be to facilitate and further develop our TeenSpace Project. This involves working with young people from 11 to 17 in conjunction with a range of ecumenical partners and other voluntary and statutory bodies. A wide range of volunteers is involved.

The ideal candidate will:

• Have experience of working with young people,
• Be experienced in starting projects and delivering to completion,
• Have an awareness of current issues affecting young people,
• Be someone who has led teams of volunteers,
• Be an effective communicator in many settings,
• Be both self-motivated and an adaptable team player

Are you experienced in building community power or supporting communities to get active through walking or cycling schemes?

Are you passionate about raising the voices of communities that are most affected by climate but which are least often heard? If so we’d love to hear from you!

We are particularly keen to hear from people who experience marginalisation and minoritisation or who are often excluded from decision-making processes. For example, people of colour; people from working-class backgrounds; people from LGBTQ and migrant communities; care-experienced young people and people with disabilities.

About us

Parents for Future Scotland became a charity two years ago as a result of grassroots parent organising and is now a small self-employed staff team with a growing network of activists. We seek to make climate action the norm among all parents in Scotland. We are in the midst of a big step change, increasing our influence and reach across the country, and we need you to help us in doing so. This post will be the first of its kind within the organisation.

About the role

We are looking for an enthusiastic and community-focused Coordinator to support schools and families across Glasgow to increase walking, wheeling and cycling to school.

This is a hands-on role working directly with parents, pupils and school staff to establish and strengthen walking buses and bike buses, deliver active travel workshops, and provide support to overcome barriers that prevent families from choosing active travel.

The successful candidate will play a key role in empowering parents to become leaders within their communities, as well as supporting schools to create and embed a culture that promotes active travel.

Key responsibilities

• Support the establishment and development of walking buses and bike buses across participating schools.
• Work directly with parents and school staff to identify participatory barriers and opportunities to grow active travel schemes.
• Assist with route planning, risk assessments and volunteer coordination.
• Attend and support bike and walking buses each morning on which they occur until they are fully established and self-sustaining.
• Promote safe cycling practices and active travel behaviours within school communities.
• Identify potential community “leads” (people who will galvanise the group and take ownership of bike/walking buses), building relationships with them and seeking development opportunities alongside the Air Pollution Manager.
• Run training sessions for parents on a variety of topics (how to start a bike/walking bus, how to facilitate an air pollution workshop, community organising skills etc)
• Support the delivery of parent-to-parent air pollution workshops within schools.
• Promote Parents for Future Scotland amongst parents and bring community members into our movement.
• Facilitate peer-to-peer support and knowledge sharing between schemes across different schools.
• Work closely with the Air Pollution Manager to hone and implement effective strategy throughout.
• Liaise with cycling organisations, local authorities and community partners.
• Collect monitoring and evaluation throughout.
• Post on our socials regularly and be an active member on our WhatsApp community

Skills and experience

• You must be able to competently ride a bike.
• You must be a qualified Cycle Ride Leader and First Aid trained or be willing to complete the training within the first 3 months of starting at your own expense.
• Experience of up-skilling and building the confidence and capacity of key community members.
• The candidate will be our ambassador on the ground. Therefore, it is vital that they feel inspired by our vision, mission and aims, and that they have a proven ability to motivate and inspire others.
• Proven ability to deliver and facilitate workshops, presentations and group discussions.
• Proven ability to tailor messaging to a variety of different audiences.
• Problem-solving skills and the ability to adapt/change where necessary.
• Knowledge and ability of undertaking risk assessments and route planning.
• An understanding of social justice perspectives and the systems that cause climate breakdown.

Desirable

• Experience leading group rides for children, families or community groups.
• Experience of walking buses, bike buses or other active travel initiatives.
• Experience working with diverse communities and underrepresented groups.

What we offer

This is a self-employed role which is paid at £150 per day for 2.5 days per week term-time.

• Two and a half days per week on a self-employed basis at £150 per day for 28 weeks (term-time) from August - 31 st March (10,500 in total)
• Flexible work environment with flexible hours (although this role will require that you are able to be present for the school commute up to five mornings per week (Mon- Fri term-time). Due to this we will only consider applicants who live in or near Glasgow.
• Working from home (with team check-ins regularly).
• We are a fledgling organisation so your skills/expertise will help shape our direction.
• You will work closely with the Air Pollution Manager who will support you throughout.

Who we are

Established in 1994, Impact Arts is an innovative Scottish arts charity tackling inequalities in a diverse range of communities through unique creative engagement techniques, including painting, drawing, printmaking, sculpture, photography, filmmaking, animation, and music.

Impact Arts specialises in using creative engagement to address the challenges of poverty, improve health and as a way to excite, involve and deliver meaningful impacts for each member of the communities we work in. The common challenge faced by all is that of poverty and its side effects, particularly poor mental health and life chances.

It is our mission to tackle inequalities in Scotland through creative engagement and we envisage a Scotland where everybody believes in the power of creativity to transform lives.

Purpose

Your role is to support participants to successfully participate in and complete the Impactful Parents programme. You will provide support to groups of parents (approximately 12 parents in Q3 and 12 in Q4) to develop employability skills and achieve outcomes set by the funder.

Full details can be found in the recruitment pack here.

Who we are

Established in 1994, Impact Arts is an innovative Scottish arts charity tackling inequalities in a diverse range of communities through unique creative engagement techniques, including painting, drawing, printmaking, sculpture, photography, filmmaking, animation, and music.

Impact Arts specialises in using creative engagement to address the challenges of poverty, improve health and as a way to excite, involve and deliver meaningful impacts for each member of the communities we work in. The common challenge faced by all is that of poverty and its side effects, particularly poor mental health and life chances.

It is our mission to tackle inequalities in Scotland through creative engagement and we envisage a Scotland where everybody believes in the power of creativity to transform lives.

Purpose

Your role is to support participants to successfully participate in and complete the Impactful Parents programme. You will provide support to groups of parents (up to 15 parents in Q3 and 15 in Q4) to develop employability skills and achieve outcomes set by the funder.

Full details can be found in the recruitment pack here.

Are you passionate about play, and ready to lead the practicalities of delivery?

We are seeking a Team Leader to coordinate and deliver high-quality, self-directed play opportunities across Midlothian. This is a frontline role, combining practical delivery with day-to-day coordination and some line management.

About Play Midlothian

Play Midlothian is a registered charity (no. SC025474) working to enable every child in Midlothian to thrive through play by creating opportunities, removing barriers and addressing inequalities. We have an office base at the One Dalkeith Business Hub in central Dalkeith, but deliver services throughout Midlothian, and if commissioned, beyond.

About the Role

On appointment, the postholder will lead Out2Play (enabling children to play outside in greenspaces close to their homes) and some of our Play in Mind sessions (supporting children’s mental health through adventurous play in woodlands).

The postholder will also staff other sessions run by Play Midlothian, working across each of our services. We champion self-directed play, with a focus on loose parts, and use varied community settings to create rich play opportunities. A high proportion of sessions take place outdoors, all year round.

Travel and transportation of play resources to multiple sites across Midlothian is required for successful delivery of our services. Most sessions take place after school hours and at weekends, with some during the school day, so flexibility is required, though we share out weekend working on a rota so that everyone gets predictable weekends off.

This role would suit someone with playwork, youth work or family support experience who is ready to step into frontline management — or an existing manager looking for a values-led, varied, community-based role.

If you are enthusiastic about enabling children to play in their own ways, we would love to hear from you.