The SPSO is the final stage for complaints about organisations providing public services in Scotland. We investigate complaints across a wide range of sectors including councils, the NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.

Our Assessment and Guidance Team raise awareness, knowledge and understanding of our organisation with members of the public and the providers of public services. The Assessment and Guidance Team Assistant plays a pivotal role as the first point of contact to the SPSO and our complaints process. This involves handling incoming enquiry calls, providing relevant guidance and advice on how to make a complaint and information on the role of the SPSO. Strong communication, administrative skills and an attention to detail are essential as the this role takes lead responsibility in setting up new complaints on SPSO’s complaint handling system.

To be successful in this role, you will have a minimum of two years’ experience of working in a frontline, customer-facing role, ideally with complaints handling. You will have good knowledge and experience of a customer services environment, ideally within a public service organisation under the Ombudsman’s jurisdiction. Strong administrative skills, attention to detail and experience of a range of IT applications is essential.

Are you an experienced finance professional looking to make a real difference in Glasgow’s third sector?

GCVS (Glasgow Council for the Voluntary Sector) is seeking a skilled and proactive Management Accountant to support the financial planning, reporting and analysis across our organisation. This is an excellent opportunity to apply your financial expertise within a values-driven organisation that works to strengthen communities and support voluntary and community organisations throughout Glasgow.

About the Role

As part of our Finance and Payroll Services team, you will:

• Lead on the preparation of accurate and timely monthly management accounts
• Support annual budgeting and multi-year financial forecasting
• Deliver high-quality financial analysis to support organisational decision-making
• Take ownership of VAT returns and key financial reporting requirements
• Work closely with budget holders and senior managers to provide financial insight and support
• Contribute to improving financial systems, processes and controls
• Provide line management support to relevant staff within the finance team

This role requires strong attention to detail, the ability to work independently, and confidence in communicating financial information clearly and professionally.

About You

We are looking for someone who:

• Is a qualified or part-qualified accountant
• Has experience preparing management accounts and financial reports
• Demonstrates excellent analytical skills and strong attention to detail
• Can manage their workload independently and meet deadlines
• Communicates clearly and professionally, both verbally and in writing
• Is confident building relationships with non-finance colleagues
• Has experience using financial systems and Excel (experience with reporting tools such as Power BI is desirable)
• Ideally has experience working within the voluntary or third sector

What We Offer

• A reduced full-time working week of 32 hours
• Hybrid and flexible working arrangements
• 28 days annual leave plus 13.5 fixed public holidays
• Generous employer pension contribution (8%) with life assurance when joining the pension (3 times your salary)
• A supportive, inclusive and purpose-led working environment

Further information on the Job Description, Person Specification and Employment Conditions is available in the recruitment pack from here or GCVS website gcvs.org.uk/about-us/work-with-us/#Management-Accountant

The Development Leads in Iriss design and deliver high quality and effective projects that have relevance to the social work and social care sector. Directed either by sector or policy priorities, and working with a range of partners, our work aims to make support work better for both workers and people.

Our Development Leads come from a wide range of backgrounds including research, systems thinking, social work/care practice, community development, and design. What they have in common is a drive to support positive change and an ability to take a project through from initial idea to completion and product development.

Who we are looking for

We are looking for someone who really wants to change the social work and social care system for the better. This role would suit someone with the following qualities:

• Innovation and change: You are confident in supporting people, teams or groups to make change happen. You are confident using a range of methods and approaches to doing this, bespoke to the situation.
• Curiosity and listening: You are curious about social work and social care and how it could be made better. You listen and attend to what workers and people tell you about their experience and use your expertise to help them solve the problems they face.
• Analysis and synthesis: You enjoy using evidence, knowledge, data, and information and ideas to create practical resources and programmes that will make a difference.
• Working in a team: We are a small, busy team that works hard to make best use of everyone’s skills.
• Learning and development: You should be a confident problem solver and able to learn new skills, methods and approaches.
• Diplomacy and customer focus: We want everyone who comes into contact with Iriss to have a good experience. You are the kind of person who takes pride in doing excellent work and supporting others.

You will have skills and experience in:

• Working confidently with a range of types of knowledge including academic research; practice wisdom; lived experience; and policy literature.
• Facilitating groups and designing workshops, including confident facilitation in online environments.
• Writing clearly and persuasively.
• Synthesising project activities and identifying learning into readable, usable resources for people working in social work and social care.
• Project development in areas where ‘the right answer’ is unclear, contested or unknown.
• Using the standard MS Office suite (or equivalent) in a work or study environment.

You will have knowledge of:

• Research and evidence use.
• Facilitation techniques and approaches.
• The social work and social care sector.

Introduction

Established in 1984 to eradicate all forms of discrimination under the Race Relations Act 1976, CSREC works across Central Scotland, including but not limited to, Clackmannanshire, Falkirk, and Stirling Council areas.

At CSREC, we aim to reduce the negative effects of inequality and marginalisation experienced by Minority Ethnic individuals, asylum seekers, and refugees across Central Scotland, enabling them to engage with the wider public to enhance community cohesion and prevent discrimination.

This job description and person specification act as a guide to the various responsibilities in relation to the position of Equality & Engagement Project Officer funded by The National Lottery Fund through their Improving Lives grant. Due to the on-going changes within the Third Sector these responsibilities may be occasionally amended in negotiation with the post holder. CSREC is committed to the safeguarding and welfare of all our service users and uses a thorough, rigorous, and fair recruitment and selection process.

In view of the nature of this post, the successful candidate will be required to join the PVG scheme.

Aims of the Post:

To deliver the key outcomes for The National Lottery Fund, following the three approaches: People-led, Strength-based, and Connected. This is vital to help CSREC empower communities and reduce inequality in Central Scotland. The main project activities include:

a) Support and Advice Service

b) Immigration Advice Services (IAA Level 1)

c) Digital Inclusion workshops

d) Financial Literacy workshops

e) Community outreach and engagement

Full job description can be downloaded below.

Lead the change you want to see

Set the agenda for community action on climate change

FEL is the Scottish environmental charity that’s changing our world for the better, project by project.

We believe that powerful change can be simple to make.

From e-bike libraries to vertical gardens, we bring innovative solutions that combine the latest technology with a hands-on approach. By working with communities, we show people how to make everyday improvements that help them, their neighbours, and the planet.

Now we’re looking for the best people to keep us striding in the right direction.

Could you be an FEL Trustee?

We are seeking new Trustees to join our Board and help shape FEL’s long-term direction.

If you care about community-led climate action, can think strategically, and are willing to offer constructive challenge and support, this could be a meaningful role for you.

We are particularly interested in people with experience in:

• Digital and technology
• Impact and evaluation
• Finance
• HR and organisational development
• Community sports, education or youth engagement
• Community or sustainable energy
• Equality, diversity and inclusion

However, we welcome interest from people of all backgrounds. Different perspectives strengthen our governance, and your experience may be exactly what we need.

We are especially keen to diversify our Board in terms of age, background and lived experience. We encourage applications from younger people, individuals from ethnic minority communities, and anyone who has participated in or benefited from FEL’s work.

Previous Board experience is not essential. We provide induction, mentoring and ongoing support to help you contribute with confidence.

FEL is a registered charity committed to equality, diversity and inclusion, and we actively encourage applications from all sections of the community.

What’s involved?

FEL Trustees play an important role in setting our strategic goals and in making sure we have the structure and resources to achieve them. They promote and represent our vision, mission and values. They agree the policies and procedures through which we work and offer support and advice to the FEL board, staff and volunteers. They make sure we’re monitoring and reporting on what we do correctly, that we comply with regulations, meet our legal obligations and manage our finances properly.

Above all, our Trustees use their skills, knowledge and experience to help our Board make the right decisions that will keep us changing our world for the better. Project by project.

About Volunteer Scotland

Volunteer Scotland is the national centre for Volunteer Development. Our vision is for ‘a nation of volunteers strengthening Scotland’s communities’. Our purpose is to ensure that people volunteer, early and throughout their lives, that volunteers feel safe, valued and heard, making a difference to themselves and others and that volunteers represent their communities.

We lead the Volunteering Action Plan (VAP) on behalf of the Scottish Government and deliver five interconnected programmes — Participation, Development & Membership; Events, Campaigns & Promotions; Research & Policy; Disclosure Services; and the Knowledge Gateway.

These programmes collectively aim to widen participation, improve the quality and visibility of volunteering, support volunteer organisers, and promote volunteering through major campaigns and events. They generate and share national evidence, influence policy, and foster volunteer voice. They also ensure free access to the Protection of Vulnerable Groups (PVG) Scheme for volunteers and provide trusted guidance, development services and Quality Standards across Scotland.

Our Values

We are determined to make a difference when and where it matters most, by applying our values in everything we do: CARES

• Collaborative
• Accountable
• Respectful
• Effective
• Supportive

Through our values we will make the greatest difference for volunteers, those who support them, and Scotland's communities.

The Role

We have an exciting opportunity for a Participation and Membership Manager to join Volunteer Scotland, in a new role. The successful candidate will work closely with our Head of Innovation and Operations, and across teams, to develop our Participation and Membership Programme.

As the Participation and Membership Manager you will lead and support the delivery of Scotland’s Volunteering Action Plan (VAP) by working with colleagues and the sector to facilitate action focused working groups and sector-wide engagement events and activities.

A major strand of the Participation and Membership Programme focuses on widening participation. To support this, you’ll oversee national participation development projects that enable practical action to develop opportunities for everyone and guide targeted work on inclusive volunteering, helping to remove barriers faced by volunteers, and in doing so, share best practice across sectors.

Another key activity will be facilitating the growth of our membership and Knowledge Gateway services. This will focus on supporting our organisational members and championing volunteer organisers across Scotland by developing a new membership category for paid and voluntary practitioners. You will also share your volunteer development expertise through our Bespoke Support and Development Service.

Volunteer Scotland is an equal opportunities employer, committed to being an inclusive employer and a great place to work. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Volunteer Scotland.

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We positively welcome applicants from all backgrounds and all protected characteristics.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including training, career development, and a range of e-learning courses.

You will also receive:

• Hybrid Working
• Enhanced parental leave
• Group Life Assurance
• Eye Care Vouchers
• Company contributory pension
• Employee Assistance Programme, including counselling services
• Employer Supported Volunteering Days x 3 (pro-rated)
• 28 Days Annual leave (inclusive of 3 floating public holiday days), rising to 33 days plus 5 fixed public holidays. (The office is normally closed between Christmas and New Year and any weekdays in between are given as additional leave).
• Annual Learning and Wellbeing allowance

About Volunteer Scotland

Volunteer Scotland is the national centre for Volunteer Development. Our vision is for ‘a nation of volunteers strengthening Scotland’s communities’. Our purpose is to ensure that people volunteer, early and throughout their lives, that volunteers feel safe, valued and heard, making a difference to themselves and others and that volunteers represent their communities.

We lead the Volunteering Action Plan (VAP) on behalf of the Scottish Government and deliver five interconnected programmes — Participation, Development & Membership; Events, Campaigns & Promotions; Research & Policy; Disclosure Services; and the Knowledge Gateway.

These programmes collectively aim to widen participation, improve the quality and visibility of volunteering, support volunteer organisers, and promote volunteering through major campaigns and events. They generate and share national evidence, influence policy, and foster volunteer voice. They also ensure free access to the Protection of Vulnerable Groups (PVG) Scheme for volunteers and provide trusted guidance, development services and Quality Standards across Scotland.

Our Values

We are determined to make a difference when and where it matters most, by applying our values in everything we do: CARES

• Collaborative
• Accountable
• Respectful
• Effective
• Supportive

Through our values we will make the greatest difference for volunteers, those who support them, and Scotland's communities.

The Role

We have an exciting opportunity for a Participation and Membership Coordinator to join Volunteer Scotland, in a new role. With a flexible and proactive approach, you will provide high-quality project coordination and administrative support across a range of initiatives and events emerging from Volunteer Scotland’s new five-year strategy.

Working collaboratively with colleagues across our programmes will be a focus for this role. Activities will include supporting the development and delivery of Volunteer Scotland’s membership offer to help strengthen relationships and enhance member engagement; supporting the success of a new events programme, which will include online, hybrid and in-person activity, as well as a new national hybrid conference; and supporting the growth of our new Bespoke Support and Development Service.

This is an ideal opportunity for someone highly organised, collaborative, and passionate about supporting volunteering and participation across Scotland.

Volunteer Scotland is an equal opportunities employer, committed to being an inclusive employer and a great place to work. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Volunteer Scotland.

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We positively welcome applicants from all backgrounds and all protected characteristics.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including training, career development, and a range of e-learning courses.

You will also receive:

• Hybrid Working
• Enhanced parental leave
• Group Life Assurance
• Eye Care Vouchers
• Company contributory pension
• Employee Assistance Programme, including counselling services
• Employer Supported Volunteering Days x 3 (pro-rated)
• 28 Days Annual leave (inclusive of 3 floating public holiday days), rising to 33 days plus 5 fixed public holidays. (The office is normally closed between Christmas and New Year and any weekdays in between are given as additional leave).
• Annual Learning and Wellbeing allowance

Sea the Change is looking for an Interim Manager to lead the organisation through an important period of development, with a strong focus on fundraising and financial sustainability.

About Sea the Change

Sea the Change is a Berwickshire-based charity working to create happier, healthier and more sustainable communities along our coastlines. We run local projects and campaigns that connect communities to coastlines, reduce waste, promote sustainable living, and protect our natural environment.

Our vision

Our vision is to create happy, healthy and sustainable communities, where everyone can enjoy, value and help protect the places where land meets sea.

Our mission

Our mission is to connect communities to coastlines by delivering events, activities and campaigns so we can all enjoy and protect our natural environment, now and for future generations.

Our values

• Community: We put people and place at the heart of what we do, working alongside local communities to shape our projects and priorities.
• Sustainability: We champion small, achievable changes in everyday life that add up to a big difference for the environment.
• Inclusion: We remove barriers so that people of all ages and abilities can access and enjoy the coast, for example, through initiatives like Beach Wheelchairs and Cycle for Change.
• Collaboration: We build strong partnerships with local groups, networks and stakeholders to maximise impact across Berwickshire and the wider Borderlands.
• Integrity: We are accountable, transparent and evidence-led in how we use resources, measure impact and care for our natural environment.

The Role

This interim leadership role is a key opportunity to guide Sea the Change through the next phase of its journey. As the senior staff member, you will oversee day-to-day operations while placing a strong emphasis on fundraising, income development, and securing future funding to ensure the charity’s long-term sustainability. You will work closely with the Board of Trustees, lead a small team, manage ongoing projects, and represent the organisation to funders, partners, and the wider community.

What You’ll Be Doing

• Lead & Stabilise: Provide confident, values-led leadership, working with the Board to maintain momentum and organisational stability during the interim period.
• Fundraising & Income Generation
• Project Oversight: Ensure environmental and community projects are delivered effectively, on time, and within budget.
• Partnerships & Profile: Represent Sea the Change with funders, partners, media, and at events to raise awareness and credibility.
• Financial Management: Oversee budgets, monitor financial performance, and ensure transparency and good governance.

What We’re Looking For

• Proven leadership or management experience, ideally within the charity, environmental, or community sector
• Strong experience in fundraising, grant applications, and funder reporting
• A passion for environmental sustainability and community-led change
• Excellent communication, relationship-building, and stakeholder engagement skills
• Understanding of local environmental challenges and community-based solutions

Feniks is seeking a dedicated and compassionate Polish Community Link Worker to support mainly the Polish community in Edinburgh to access public and third-sector services. This is an exciting opportunity to join a well-established organisation working to improve the wellbeing and protect the rights of Central and Eastern European communities.

About the role

The Link Worker will provide information, advice and guidance to individuals, helping them overcome barriers and access appropriate services. The postholder will support clients with practical, emotional, health, education and welfare needs, and where necessary accompany them to appointments.

Working closely with healthcare professionals, social services and community organisations, you will play a key role in social prescribing and advocacy. You will also contribute to awareness-raising through social media, maintain accurate case records in line with GDPR, and support monitoring and reporting processes.

The role forms part of Feniks’ wider advocacy work supporting the rights of the Polish community in Scotland.

About you

You will have at least two years’ experience in a similar role working directly with marginalised or hard-to-reach groups.

You will demonstrate:

• Experience supporting vulnerable individuals facing complex issues
• Strong assessment and problem-solving skills
• Excellent written and verbal communication skills
• Fluency in both English and Polish (essential)
• Good knowledge of issues affecting CEE communities, including mental health, social exclusion and immigration matters

A relevant qualification (for example, in social work, healthcare, psychology, community development or similar) is desirable.

Additional information

The role may involve occasional evening or weekend work. Some office and face-to-face work will be required. The successful candidate will be required to join the PVG Scheme.

Feniks offers a supportive team environment and in-house clinical supervision in recognition of the emotional demands of the role.

If you are passionate about equality, human rights and supporting communities to thrive, we would be delighted to hear from you.

Are you a highly organised, people focused administrator who enjoys a varied and meaningful role? Early Years Scotland is seeking a dedicated Office Administrator (Maternity Cover) to support the smooth and efficient running of our Glasgow office and provide high quality administrative support across the organisation.

You will be the first point of contact for visitors and callers, provide essential day to day administrative assistance to staff and management, and help ensure our office environment is welcoming, professional and well organised. This is an ideal role for someone who thrives in a busy, supportive setting where no two days are the same.

Early Years Scotland is a registered charity and Scotland’s leading national specialist organisation dedicated to supporting our youngest children, from pre birth to age five.

With over 50 years of experience as a Third Sector organisation, we take immense pride in our long-standing commitment to those who work for and on behalf of Scotland’s youngest children.

Key responsibilities:

• Provide general administrative support across the organisation
• Answer telephone calls and welcome visitors professionally
• Process publication orders and take payments
• Open, distribute and send mail
• Maintain accurate records and follow established office procedures
• Provide administrative support for meetings, conferences and staff teams
• Order and maintain office supplies, liaising with suppliers as required
• Support organisational projects and tasks as directed

What we are looking for:

• Experience in an administrative role
• Excellent organisational skills and the ability to manage multiple priorities
• Strong communication and interpersonal skills, with a warm and professional manner
• High level of accuracy, attention to detail and commitment to confidentiality
• Confidence using Microsoft Office and digital systems
• A proactive, flexible and solution focused approach
• Commitment to equality, diversity and inclusion
• A collaborative mindset and enthusiasm for supporting colleagues and volunteers

What Early Years Scotland will offer:

• Competitive salary and generous annual leave
• Family friendly policies that support work–life balance
• 5% employer pension contribution after 3 months
• Access to our Employee Assistance Programme
• Ongoing professional learning and development opportunities
• A supportive, collaborative team culture where your contribution is valued
• Hybrid working options following successful probation (where appropriate to the role)