Introduction to the Elsie Normington Foundation

The Haven Café is a community café based at the Haven Centre in Smithton, operated by the Elsie Normington Foundation (ENF). The café is open to members of the public and all who use the centre. All profits generated contribute towards fulfilling the charitable aims of the Foundation and supporting future projects that benefit young people with disabilities and complex needs in the Highlands.

The Café Manager plays a key role in combining excellent hospitality with social impact, providing opportunities for young adults with additional support needs to gain experience, develop skills, and build confidence in a safe and supportive environment.

Role Overview

The Café Manager is responsible for the day-to-day supervision and operation of the Haven Café. They will lead and support a team of volunteers, including young adults with learning disabilities and additional support needs, providing tailored guidance and training to enable personal and professional development.

The Café Manager will report directly to the CEO and will be instrumental in developing the café as both a thriving community hub and a supportive training environment.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

Supported Accommodation services in North Lanarkshire operate on a 24-hour basis to ensure the safety and well-being of everyone we support. Continuous cover is provided through a rolling rota, and staff are expected to work flexibly across this rota, which includes day shifts, late shifts, waking night shifts. 2 of our services are covered by nightly sleepovers. This ensures that support is always available when needed. Staff play a key role in maintaining a safe and supportive environment, responding appropriately to incidents or emergencies, and providing reassurance and practical support at all times. This 24-hour model enables consistent, person-centred support, promotes stability within the service, and ensures that the needs of individuals are met both during the day and overnight, in line with safeguarding responsibilities and organisational policies.

The shift patterns are 5 days over 7, day shift 8-4, Late shift 1-9 Nightshift 9pm-8am sleepover 12pm-2pm the following day. Although you may be initially based at a service, you could be moved to another service to ensure we meet the needs of service delivery.

Job Summary

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services.

Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and Naloxone trained as needed.

Lead the continued successful development and delivery of the RNID Near You community service across the NHS Lothian area, supporting local communities through drop‑in sessions offering:

• Practical hearing aid support
• Information on hearing loss and tinnitus
• Hearing checks

You will be responsible for co-ordinating around 20 drop-in services and be able to recruit, train and manage a team of up to 40 volunteers to deliver the service across your area. You will have responsibility for the set up and running of these clinics and have good local knowledge of your area in order to seek new opportunities for delivery of our RNID Near you services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be some travel to venues where we will provide drop-in clinics in community settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

No essential qualifications but a good standard of written English and attention to detail is a requirement.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better.

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 3 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

This Support Worker role working at our Clydesdale Street service in Hamilton involves working dayshift and backshift patterns over a 4-week rolling rota which includes alternative weekend work. This role involves working 20 hours per week. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Because People Matter - Work with Us

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

Our Turning Point Scotland Services in Turnaround are looking for people like you to help provide individualised support to adults with a wide range of needs, either on an individual 1:1 basis or alongside others and as part of a team.

The Turning Point Scotland Turnaround service delivers focused services that address the complex and interrelated issues of offending behaviour and problematic use of alcohol and other drugs. In 2018, we redesigned our service to also include a Throughcare model.

Since 2007, we have worked alongside councils and social work departments within 22 local authorities including Angus, Argyll & Bute, Clackmannanshire, Dumfries & Galloway, East Ayrshire, East Dunbartonshire, East Renfrewshire, Fife, Inverclyde, North Ayrshire, Renfrewshire, South Ayrshire, South Lanarkshire and West Dunbartonshire.

An asset-based approach has been adopted to help increase an individual’s self-awareness, self-esteem and confidence. Self-development and reflection are key to an individual when putting into practice the skills and learning achieved within the service to help sustain their recovery and offending behaviour.

The support we provide is always person centred, we do this by involving people who know the person well, this includes family and friends, other health and Social Work professionals, Advocacy services and our own staff members.

No previous working experience is needed; full training will be provided to you. We believe having the right values of respect, compassion, inclusion and integrity is all you need to join our team! We would offer you full support in completing your application.

As a Relief Support Practitioner, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.

We value lived experience, please click here to read more about our views.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date

We’re hiring a dedicated Women’s Hub Support and Trauma Worker

WRASAC supported by partners across the Dundee were responsible for the setting up, development and facilitation of Dundee Women’s Hub (DWH).

The main aim of the DWH is to increase capacity and co-ordination of services to respond to the needs of the women experiencing substance use and multiple disadvantage. The hub has been working to improve access to substance use and related services for women in Dundee with the overall goal of improving physical and emotional wellbeing for women who experience substance use and multiple disadvantages.

Hours: 25 hours per week fixed term up until September 2027 with the potential for extension pending further funding

Funder: Funded through CORRA

Salary: £21,762 (probationary salary for first year) rising to £23,426 (after 1 year and successful completion of probation period) (FTE £30, 467- £32,796)

Pension:Employer contribution at 6% to pension fund.

Location:Dundee (Dundee Women's Hub and Outreach across Dundee)

Women’s Aid South Lanarkshire and East Renfrewshire (WASLER) have delivered domestic abuse services across South Lanarkshire for more than 30 years. We provide an outstanding level of service provision to support the needs of women, children and young people who have experienced, or are presently experiencing domestic abuse.

We are seeking to recruit a suitably experienced, qualified and skilled woman to fulfil the role of Specialist Worker within our Refuge team - 22.5 hours per week

The Specialist Worker – Refuge will provide a high quality and specialist support service to women living in Refuge working to ensure their safety and recovery. Applicants must also be qualified to SVQ level 3, or equivalent in a relevant qualification and registered (or willing to register) with SSSC. Please see the attached job description and person specification for full information of the requirements of the post holder. For an informal discussion about this role, please contact Lynsey Queen, Refuge & Crisis Intervention Manager on 01355 249897.

What is on offer for the Specialist Worker – Refuge (pro rata)

• 25 days annual leave per annum
• 12 public holidays per annum
• Access to the Employee Assistance Programme
• Training and Development
• Discounted high street shopping vouchers
• 10% pension contribution
• Mileage

Location:South Lanarkshire, office base East Kilbride

Salary:£ 28,160.51 pro rata based on 35 hours

For all posts, we can only accept applications from women under Schedule 9 (Part 1) of the Equality Act 2010.

The successful candidates will be subject to PVG checks.

Join our team as a Recovery Worker in East Ayrshire.

Our service in East Ayrshire provides support to people concerned about their own or someone else's alcohol or drug use. Our teams work with people at every stage of their recovery journey - providing evidence-based psychosocial interventions, helping clients build resilience, exploring the root causes of substance misuse and achieving meaningful change. In East Ayrshire, we are looking for a Recovery Worker to join our team in providing high-quality recovery care to a diverse client group. If you are an enthusiastic and creative individual who is passionate about changing people’s lives for the better, we’d love to hear from you.

Please refer to the linked job description to support your application.

As a Recovery Worker, we offer a starting salary of £25,000 per annum pro rata, rising each year in line with our pay progression salary bands, to £30,000 per year. pro rata For further details please reach out to a member of the recruitment team via recruitment@wearewithyou.org.uk.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Job Description

Our Recovery Workers work with our service users to help them to determine what their goals, ambitions and passions are, working with them to create the best treatment plan for their needs and to get them onto the path to recovery. This is an integral role for WithYou - as a frontline worker, you will deliver continuity of care through effective partnership working, care coordination, delivery of interventions and key work responsibilities. You will manage an active caseload of service users, connecting quickly with the people we support, treating them respectfully and with dignity.

You will be motivated to work as part of a thriving and diverse team, ensuring recovery opportunities are available for individuals at any point in their recovery journey. You will strive to work collaboratively with partners and communities, ensuring that we are as accessible as possible and that true person centred practice is at the heart of all that we do.

This post requires travel across East Ayrshire, as such a driving license and access to a vehicle would be beneficial. An SVQ Level 3 in Social Services and Health care and registration with the Scottish Social Services Council (SSSC) is required for this post.

This is a part-time role working 22.5 hours per week with days negotiable Monday to Friday. This post is on a fixed-term basis until 31/03/2027.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Essential Skills

We are looking for positive and motivated candidates who are able to communicate with a wide range of people and in different settings. You will also be organised with excellent time management skills.

To be successful in this role you will:

• have attained SVQ level 3 in Social Services & Healthcare or equivalent
• already be registered with the Scottish Social Services Council (SSSC) or meet the registration requirements
• have some experience of working in a health, social care, or related setting
• have some experience of delivering services in a community setting
• have knowledge and understanding of delivering evidence-based interventions
• have the ability to build and maintain effective relationships with clients and colleagues alike
• be resilient under pressure and able to prioritise you work
• able to be flexible with your working hours on occasion and be happy to support other With You locations when needed
• have a driving license and access to a vehicle

Ideally you will also have previous experience of working or volunteering with people who use substances. We welcome applications from those with lived experience.

You will also need to meet our safeguarding requirements of a satisfactory enhanced PVG check.

Are you a creative and motivated individual with the passion and drive to support people with a recent diagnosis of dementia to live well in their community?

If so, you can be part of a National Team of Post Diagnostic Support Link Workers (PDS Link Workers) providing high-quality, person-centred support to people living with dementia and their families for a minimum of a year following diagnosis in line the Scottish Government’s minimum guarantee.

The aim of the PDS National Service is to enable people to live well with dementia and is centred around Alzheimer Scotland's 5 pillar model so that people move on to a period of supported self- management.

The model includes understanding the illness and coming to terms with the diagnosis, peer support, connecting and maintaining links with their community along with planning for future care and decision making to develop an outcome focused plan to support their future hopes, desires and aspirations.

Supporting our East and Mid Ross shire, Highland locality, the post will be based within the Community Mental Health Team at Invergordon Hospital. Alzheimer Scotland’s PDS Link Workers are required to be effective team workers and have the skills to build and maintain relationships with colleagues both within Alzheimer Scotland, the NHS and other stakeholders.

Skills in using digital platforms are essential as we use a blended approach to support people that involve some virtual meetings and on-line groups.

Applicants must hold a recognised relevant professional qualification, have a good understanding of dementia and how it affects people and their families along with excellent communication skills, a warm flexible approach, combined with skills in empathy and relationship building.

In addition, you should have skills and knowledge at the Enhanced Level of the Promoting Excellence Framework or be able to evidence you are working towards its completion.

This post requires a full driving license and access to a car.

Are you a creative and motivated individual with the passion and drive to support people with a recent diagnosis of dementia to live well in their community?

If so, you can be part of a National Team of Post Diagnostic Support Link Workers (PDS Link Workers) providing high-quality, person-centred support to people living with dementia and their families for a minimum of a year following diagnosis in line the Scottish Government’s minimum guarantee.

The aim of the PDS National Service is to enable people to live well with dementia and is centred around Alzheimer Scotland's 5 pillar model so that people move on to a period of supported self- management.

The model includes understanding the illness and coming to terms with the diagnosis, peer support, connecting and maintaining links with their community along with planning for future care and decision making to develop an outcome focused plan to support their future hopes, desires and aspirations.

Supporting our Highland locality, the post will be based within the Community Mental Health Team at Newcraigs Hospital, Inverness. Alzheimer Scotland’s PDS Link Workers are required to be effective team workers and have the skills to build and maintain relationships with colleagues both within Alzheimer Scotland, the NHS and other stakeholders.

Skills in using digital platforms are essential as we use a blended approach to support people that involve some virtual meetings and on-line groups.

Applicants must hold a recognised relevant professional qualification, have a good understanding of dementia and how it affects people and their families along with excellent communication skills, a warm flexible approach, combined with skills in empathy and relationship building.

In addition, you should have skills and knowledge at the Enhanced Level of the Promoting Excellence Framework or be able to evidence you are working towards its completion.

This post requires a full driving license and access to a car.