Could you lead and shape services that make a real difference to children, young people and families?

About Us

Bellshill & Mossend YMCA is a community-focused organisation supporting children, young people and families. We are committed to creating safe, inclusive spaces and delivering meaningful services that make a real difference in our local community.

The Role

We are seeking a motivated and capable Project Operations Manager to lead the delivery and development of our services.

This is a key leadership role within the organisation. You will be responsible for managing staff, ensuring high-quality service delivery, and driving a strong focus on outcomes and impact.

You will play a central role in strengthening performance, developing staff, and ensuring our services are consistently focused on making a measurable difference.

You will work closely with the CEO, staff team and partners to ensure our services continue to meet the needs of our community.

This role requires someone who is comfortable setting direction and supporting staff to deliver high-quality, consistent services and who is comfortable taking ownership of service standards and performance.

Key Responsibilities

• Provide clear and supportive leadership, setting expectations and helping staff to perform at their best

• Ensure services are well managed, outcome-focused and making a meaningful difference

• Monitor performance and support continuous improvement across services

• Build and maintain relationships with partners and stakeholders

• Contribute to the development and growth of services

• Ensure effective reporting, monitoring and compliance

About You

We are looking for someone who:

• Has experience managing staff or teams within a community, youth work or third sector setting

• Someone who can provide clear direction and support staff to deliver high-quality, consistent services

• Is confident balancing support with accountability

• Is focused on delivering results and making a positive impact

• Has strong communication and relationship-building skills

• Can take initiative and work with autonomy

• Is motivated to grow with the organisation and contribute to its future direction

Why Join Us?

This is an opportunity to:

• Play a key leadership role in an organisation making a real difference locally

• Shape and strengthen services that support children, young people and families

• Be part of a supportive, values-driven team

• Grow and develop alongside an organisation that is evolving and ambitious for its future

We are seeking a Family Support Worker (0.6 FTE) to join our team. This post will support the delivery of the Forth Valley Family Support Service. This includes delivering community-based services that specifically address the needs of families affected by alcohol and drugs.

The post-holder will be responsible for delivering a range of family support services which address the specific needs of families and support groups, including evidence-based interventions, with the assistance and support of the Senior/Family Support Development Officer – Forth Valley. This includes facilitating family support groups and working with individuals on a one-to-one basis; providing advocacy to support groups and individual family members, and actively promoting family recovery and family inclusive practice.

The post has a Forth Valley wide remit and will involve significant travel throughout the region and some to our offices in Glasgow. It is expected that the post holder will be required to work some evenings and occasional weekends. This post will be part of Scottish Families’ staff team and be supervised by the Senior/Family Support Development Officer – Forth Valley.

We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification; have experience of direct client work, group work, direct work with families and understanding of the voluntary sector; with knowledge of issues affecting families affected by substance use. Candidates should be able to effectively and sensitively advocate for others, with strong organisational, interpersonal and communication skills.

Job Purpose

The Employability Worker will deliver volunteering and employability support to parents, carers and individuals experiencing barriers to employment, education and training.

Embedded within Govan HELP’s wider family support model, the role will ensure employability support is integrated alongside counselling, wellbeing, financial advice and practical family support services. The postholder will work flexibly and compassionately with individuals who may be far from the labour market, supporting them to build confidence, develop skills and progress at a realistic pace towards positive destinations.

This role is central to Govan HELP’s place-based approach to tackling child poverty and strengthening outcomes for families across the Govan community.

Key Responsibilities

Employability Support

• Deliver tailored one-to-one employability support to parents, carers and community members
• Support individuals to identify strengths, aspirations and achievable goals
• Develop personalised action plans with participants
• Support CV building, applications, interview preparation and job searching
• Assist individuals to access training, volunteering and employability opportunities
• Work closely with volunteers and create more opportunities

Volunteering Development & Coordination

• Support the development and coordination of volunteering opportunities across Govan HELP services
• Recruit, support and maintain positive relationships with volunteers
• Identify meaningful volunteering pathways that build confidence, skills and progression opportunities
• Work with volunteers to support service delivery across groups, community activities and the Pantry
• Promote volunteering as a stepping stone towards employability, training and social connection
• Support volunteers to identify strengths, gain experience and progress towards positive destinations
• Maintain volunteer records and contribute to monitoring and reporting on volunteer engagement and outcomes

Barrier Identification & Support

• Identify barriers impacting employability including:
  • poverty
  • trauma
  • mental health challenges
  • caring responsibilities
  • low confidence
  • financial hardship
  • skills gaps
• Work collaboratively with internal services to ensure participants receive holistic support

Group Work & Community Engagement

• Deliver group-based employability and confidence-building sessions
• Facilitate work-readiness and personal development activities
• Undertake outreach across the Govan community to engage individuals furthest from employment
• Build trusting relationships within the local community

Partnership Working

• Develop pathways with employers, training providers and employability agencies
• Work collaboratively with schools, housing providers, third sector organisations and community partners
• Promote volunteering and supported progression opportunities

Outcome Monitoring

• Maintain accurate records and contribute to monitoring and evaluation processes
• Support reporting on outcomes and impact
• Track participant progress and sustainment outcomes

This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties, which may have to be varied subject to the needs of the service and in keeping with the general profile of the post. This post is exempt from the Rehabilitation of Offenders Act 1974 by the Exclusions and Exemptions (Scotland) Order 2003, and as such any appointment will be subject to them having appropriate PVG Scheme Membership.

Person Specification

Essential

• Experience supporting individuals facing barriers to employment
• Understanding of poverty, trauma and social exclusion
• Experience delivering one-to-one support and group work
• Strong communication and relationship-building skills
• Ability to motivate and empower others
• Knowledge of employability pathways, training and local support services
• Ability to work collaboratively within a multi-disciplinary team
• IT skills and ability to maintain accurate records

Desirable

• Experience within the third sector or community-based services
• Understanding of trauma-informed practice
• Experience supporting parents and families
• Knowledge of the Govan community and local challenges
• Relevant qualification in Community Development, Employability, Social Care or related field

Values & Approach

The successful candidate will demonstrate:

• Compassion and empathy
• A non-judgemental approach
• Commitment to tackling inequality and child poverty
• Flexibility and creativity
• Belief in people’s potential
• Commitment to relational and place-based working

Why This Role Matters

By supporting parents, carers and volunteers towards employment, education and training, the Employability Worker will help strengthen household stability, improve wellbeing and contribute to better long-term outcomes for children and families.

This role reflects Govan HELP’s belief that tackling child poverty requires whole-family, community-led and relational approaches that support people to move beyond surviving to thriving

Families are referred to Govan Help’s family support service via several partner agencies including education, health and social work as well as self-referrals and you may work together to assess and support family’s needs. Your role will vary depending on the unmet needs of the family you are supporting. We are based in the heart of Govan and the role is delivered flexibly from our base, in family’s homes and in the Govan community to meet the diverse needs of the Govan families.

You will be responsible for a caseload of families who require intensive support, design and deliver group work programmes, and other general aspects of service delivery in relation to the communities needs. Our core hours are Monday – Friday 9am – 5pm but there may be some occasional requirement to work flexibly in the evening or at weekends to meet the needs of the service and carry out any other reasonable duties as required.

Family Worker Responsibilities

• To undertake assessment, risk assessment, support planning, review and evaluation with children, young people and families.
• To undertake assessment, risk assessment, support planning, review and evaluation with partner organisations.
• To work with children, young people and their families on a one to one and group basis, using a range of creative and innovative interventions, to identify need and achieve positive outcomes.
• Take a strengths based and trauma informed approach, to work in partnership with families to empower them to achieve positive outcomes.
• Ensuring you become and remain up to date on your knowledge of local service provision of appropriate signposting and referral organisations or information.
• Ensure you maintain up-to-date knowledge on legislation, policy, local and national developments affecting children, young people and families.
• To work within Govan Help’s policy’s and procedures most notably child protection, confidentiality, boundaries and recording procedures.
• To attend supervision, team meetings and in-house training sessions as appropriate.
• To show commitment to ongoing personal development.
• To provide a flexible service delivering the right support at the right time required by families.

This job description is not intended to be exhaustive. The post-holder will be expected to adopt a flexible attitude to the duties, which may have to be varied subject to the needs of the service and in keeping with the general profile of the post. This post is exempt from the Rehabilitation of Offenders Act 1974 by the Exclusions and Exemptions (Scotland) Order 2003, and as such any appointment will be subject to them having appropriate PVG Scheme Membership.

Family Worker: Person Specification

Education, Qualifications and Experience

• A relevant professional qualification at level SCQF 8 or above.
• At least two years’ experience working in a social care setting.

Knowledge and Experience

• Knowledge and understanding of theories of child development.
• Experience of working directly with children in a supportive way.
• Knowledge and understanding of Trauma informed approaches.
• Experience of working directly with parents, carers and families taking a strengths-based approach.
• Experience of person-centred support planning and delivery.
• Knowledge and understanding around the key legislation, policy and practice, and key issues facing families, children and young people in Scotland.
• Experience of working as part of a multi-disciplinary team and in partnership with other agencies.

Personal skills and attributes

• Ability to support families holistically whilst remaining child focussed.
• Strong assessment skills and ability to assess and manage risk.
• Ability to communicate effectively, both verbally and in writing, with families, colleagues, and other organisations to ensure a shared understanding.
• Ability to work creatively with families and contribute to the continuous development of the service.
• Understanding and commitment to equal opportunities and anti-discriminatory practice.
• Ability to manage your own time and responsibilities dynamically within a busy and fast paced work environment.
• Be willing to engage in learning and training opportunities.

Help shape the future of our independent Carer’s Hub

Glasgow East End Community Carers vision is to relieve the needs of individuals resident in the east end of Glasgow and suffering from any mental or physical disability, illness or impairment (which may include age associated problems) and their carers.

We're looking for an experienced and proactive Hub Manager to lead the day-to-day operation of our Carers’ Hub while helping us prepare for the future.

This is a key hands-on position within our organisation – The Hub Manager will lead a small team of support workers to deliver services that will improve the lives of unpaid carers in the East End of Glasgow.

About the role

Reporting to the CEO, you will work closely with the Homecare Manager to develop the organisation’s potential and expand the services on offer to carers.

Key Responsibilities:

• Oversee the provision of all services for carers provided by the Hub ensuring that the delivery of these services is to the highest standard and in accordance with the Carers’ Strategy.
• Prepare and agree with Chief Executive Officer and the Board of Directors Strategic and Operational Plans that prioritise work and provide performance indicators and measurable outcomes.
• Manage the identification of ways of enhancing support and service provision for carers, which are responsive to the needs of carers within the area served.
• Manage and play an active role in the Hub’s activities and events to support carers and increase awareness of the Carers Hub within the catchment area.
• Lead the promotion of increased training opportunities for carers and facilitate the delivery of training by agencies involved in supporting carers.
• Ensure all the Carers Hub employees always show a commitment to equal opportunities policies.
• Ensure the ongoing financial stability of the centre and while completing grant applications to maximise fundraising, allowing the Hub to provide more opportunities for carers.
• Manage social media and website updates as necessary and links with carers.

Maintain appropriate links with carers to ensure that they are fully informed of the service provision

Management Responsibilities:

• Manage the recruitment, training, and support of all paid staff within the Carers Hub.
• Ensure all records are maintained within the Carers Hub that will inform the evaluation of services in line with the needs of funders.
• Ensure that the working environment complies with Health and Safety Regulations and legal requirements and that all staff are aware of their responsibilities in terms of their own safety and that of colleagues and visitors to the Carers Hub.
• Ensure all administrative systems of the office are appropriate and in place.
• Communicate with Carers’ Hub staff to ensure that personnel are fully informed and trained to enable them to carry out their job effectively.
• Participate in relevant networks to be aware of current developments with regards to carers’ needs and support both nationwide and locally

Responsibilities in respect of the Chief Executive Officer:

• Advise the Chief Executive Officer in facilitating and reviewing policy.
• Provide written reports for the Board on a bi-monthly basis.
• Facilitate links between the Chief Executive Officer and other partner agencies as appropriate.
• Undertake any other duties which assist the Chief Executive Officer to develop the Carers Hub in accordance with the aims, objectives and legal requirements of the Organisation as determined by the Board of Directors.

About you

You will bring:

• Experience managing building or venue operations within a community, hospitality, charity or public-facing environment
• Experience leading and motivating teams
• Excellent organisational and problem-solving skills
• Commercial awareness and a focus on value for money
• Experience managing multiple priorities simultaneously
• Confidence working with a wide range of stakeholders, customers, and volunteers
• A positive, collaborative and approachable leadership style

You'll be someone who enjoys improving systems, spotting opportunities and helping people work together effectively.

Why join us?

This is a chance to play a key role in a local Glasgow charity at an exciting point in its development.

You'll be joining an organisation with ambitious plans, a strong reputation for care and community impact, and a commitment to creating a place where no one feels lonely or isolated.

Benefits include:

• 37 days annual leave (inclusive of public holidays),
• Occupational sick pay
• Flexible working arrangements
• TOIL policy

We are fortunate to have a fantastic Board of Trustees. They play a crucial role in determining the direction and tenor of our work. We would be unable to operate without their willingness to face challenges, their courage in making difficult decisions, and their unwavering dedication to the staff team and the families we support.

Join our board and help shape our future.

We are currently seeking new Trustees to share with us their experience, talents, and passions. We are particularly interested in those with experience in:

• Finance or accountancy
• Business or leadership
• Public or third sector services
• Marketing, communications, or fundraising
• Lived experience as a parent or carer

Richmond’s Hope was founded in 2003 in the Craigmillar area of Edinburgh and is a charity that supports children and young people aged 4-18 who have experienced a bereavement. We offer tailored one-to-one support for children and young people once a week for an average of 12 weeks. Children and young people are seen in a neutral space which is adaptable for each age and stage of development. The children who come to Richmond’s Hope have experienced the bereavement of a significant person in their life that has significantly impacted their physical and mental health.

The successful candidate for this position should have experience of working in childcare, education, health, playwork or another relevant discipline.

Richmond’s Hope will provide a comprehensive induction and training programme in preparation for starting work with bereaved young people at Richmond’s Hope.

These roles will be part of our wider team at Richmond’s Hope, based in Midlothian, at the Midlothian Innovation Centre, Pentlandfield Business Park, Roslin.

Applicants should have enthusiasm and vision for the work of the organisation, excellent interpersonal skills and be able to work as part of a team and on your own initiative.

Renfrewshire Women’s Aid, founded in 1987, is a feminist organisation which chooses to operate a Collective Management Structure and had done so since its inception. working for women, children and young people who are or have experienced domestic abuse.

Purpose Of The Post

As a collective member of Renfrewshire Women’s Aid SCIO (RWA), you will provide a holistic and flexible service through one to one and group work support to a high standard to women, children and young people with experience of domestic abuse, and required to participate in all aspects of the children’s service. In addition, you will undertake and provide managerial duties as required by Renfrewshire Women’s Aid collective.

Mindspace is seeking motivated and experienced Young People’s Counsellors to join our established counselling service, delivering professional, supportive counselling within school settings across Perth City and Rural Perth & Kinross.

This role involves supporting children and young people aged 10–18, with some work also supporting P6 and P7 pupils within the wider community.

About Mindspace

Mindspace is a community based mental health charity that supports and promotes mental wellbeing across the Perth & Kinross area. We are funded by NHS Tayside, Perth & Kinross Council, the Scottish Government, and donations. We provide accessible, high quality support through counselling, peer support, and our Recovery College.

We are values driven, reflective in our practice, and committed to creating a supportive working environment for both service users and staff.

About the Role

As a Young People’s Counsellor, you will:

• Deliver a professional one to one counselling service within school settings
• Provide counselling to children and young people presenting with a range of emotional and mental health needs
• Undertake assessments, plan and deliver therapeutic interventions, and review progress
• Maintain accurate and confidential case records, statistics, and school reporting documentation using Salesforce CRM
• Practice in accordance with BACP ethical frameworks, safeguarding, and child protection procedures
• Work closely with the Senior Counsellor to ensure consistent standards and service quality
• Liaise appropriately with school staff, admin colleagues, and partner organisations
• Attend wellbeing meetings and engage fully in supervision and reflective practice
• Contribute to service development and ongoing improvement

Person Specification

Essential

• A recognised counselling diploma
• Specialist training in counselling children and young people
• Current membership of BACP or COSCA
• Experience providing therapeutic counselling to children and young people
• Ability to work within a recognised theoretical framework
• Strong understanding of safeguarding, confidentiality, and child protection in youth or school settings
• Good organisational skills and ability to manage a counselling caseload
• Willingness to travel between schools as required

Desirable

• Experience of working within school environments
• Experience liaising with partner agencies or multidisciplinary teams

What We Offer

• Competitive salary
• Paid supervision – 1.5 hours per month
• Company Pension & Cycle to Work scheme
• A supportive and experienced senior team
• A role within a respected local charity where your skills and judgement are valued
• The opportunity to make a meaningful difference to young people’s mental wellbeing

MAIN PURPOSE OF JOB

The successful candidate will be responsible for providing counselling for children and young people aged 8-25 years on a one-to-one basis who are survivors of sexual abuse.

Experience of providing counselling for people with complex needs. A working understanding of the needs of children and young people who have experienced or been affected by the trauma of sexual abuse. Specialist training in counselling children and young people. Experience of working collaboratively with other organisations and knowledge of the voluntary sector is essential.

Hear Me is an equal opportunities employer.

This is a fantastic opportunity to be part of a passionate and caring team.