Children First Support Line
Could you play a vital role within our national Support Line, helping deliver Scotland's mission to eradicate child poverty?
Join Children First and be part of a once in a generation transformation in how families access help to alleviate crisis, prevent harm and build long-term stability to break the cycle of child poverty. Funded by the Scottish Government, we are doubling the size of our Support Line with the aim of supporting 7,500 more families across Scotland in the first year.
We've been preventing harm, supporting recovery and driving change since 1884 and our ambitious plans for the Support Line build on our experience of delivering cash-first, short, medium and long-term holistic support to families living in, or at risk of, poverty.
This is an exciting opportunity to join our growing multidisciplinary team and help ensure every family in Scotland has somewhere to turn when they need help.
About the Role
You will play a vital role in the expansion and delivery of our national support line service, which offers practical, financial and emotional support to families through phone calls, webchats, advice and information on our website and in their homes and communities across Scotland.
This role plays a key role in supporting the effective day-to-day running of Children First services. The postholder provides operational, administrative and systems support to ensure services run safely, efficiently and in line with organisational requirements.
This role is central to enabling high-quality support for children, young people and families. The postholder will support the effective operation of the national Support Line by coordinating service administration across telephone, webchat and digital channels, ensuring accurate records, efficient service access and high-quality information to support performance monitoring and reporting.
By coordinating key processes such as data management, finance administration, service access and local operations, the Service Operations Administrator allows Support Line Coordinators, volunteers team leaders and managers to focus on delivering impactful support.
The role operates with a high level of autonomy and responsibility, often acting as the first point of contact for operational matters within a service. It requires strong organisational skills, initiative, and the ability to respond flexibly to changing service needs.
What You'll Be Doing
1. Service Operations and Coordination
Services are well-organised, responsive and able to operate effectively, with administrative and operational processes running smoothly and consistently.
2. Systems and Data Management
Accurate and timely data is maintained across systems (including Dynamics, Advice Pro and our Call Handling System), supporting service delivery, reporting and organisational insight.
3. Finance and Resource Management
Service-level financial processes are managed accurately and in line with organisational procedures.
4. Facilities, Health & Safety and Local Operations
Service environments are safe, compliant and well-maintained, with appropriate coordination of property, facilities and health & safety activities.
5. Team and Service Support
Practitioners and managers are effectively supported through coordination of meetings, diaries, resources and operational requirements.
Core Responsibilities
Service-Specific Responsibilities
· Health & Safety coordination and local compliance tasks
· Property and facilities management
· Reception / front of house responsibilities
· Supporting local funding, resources or community activity
· Event coordination or service-specific administration
· Additional systems or reporting requirements
· Support the administration of telephone, webchat and digital support channels.
· Assist with service performance reporting, data quality checks, case closures and monitoring against contract requirements.
· Support referral pathways, financial support administration and onward connections to local and national services.
· Coordinate practitioner rotas, meetings, training records and operational communications.
· Contribute to the oversight of the budget
What We're Looking For
We're looking for someone who is passionate about supporting children and families and who can build trust quickly through empathy, compassion and kindness.
· Strong organisational and coordination skills
· Ability to manage competing priorities and work independently
· Confidence using systems and managing data accurately
· Strong communication and interpersonal skills
· A proactive and flexible approach
· Alignment with Children First values
Our Values
Everything we do is guided by our values:
With Love
We put children first with compassion and kindness.
With Purpose
We work alongside families and partners to transform children's lives together.
With Strength
We do whatever it takes to protect Scotland's children.
What You'll Get From Us
At Children First, you'll be part of a values-led organisation committed to developing and supporting our people.
We offer:
• 40 days annual leave including public holidays.
• Contributory pension scheme.
• Flexible and hybrid working opportunities.
• Wellbeing support and health benefits.
• Blue Light Card discounts.
• Learning, training and career development opportunities.
• The opportunity to help shape an ambitious national service supporting thousands of families across Scotland.
Are you passionate about helping people stay warm, well and informed during the cost-of-living and energy crisis? We are recruiting a
motivated and compassionate Energy Adviser to join our Advice Service.
In this rewarding role, you will provide high-quality, confidential and person-centred energy advice to disabled people, carers, and families who may be experiencing fuel poverty or energy-related hardship. You’ll help people understand their bills, reduce energy costs, manage
energy challenges and create warmer, healthier homes. Support will take place in the community, over the phone, and through in-home visits.
We are looking for someone who is:
A full driving licence and access to a car (or ability to meet the role’s travel requirements in another way) is needed.
This is an excellent opportunity to make a real impact by helping households who need it most.
The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.
This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.
As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.
If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.
Help shape our voice, strengthen our profile and make sure our communications have impact.
We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.
Who we are
The Scottish Legal Complaints Commission (SLCC) is the independent body responsible for handling complaints about lawyers in Scotland. We play an important role in Scotland’s legal services sector, helping to resolve complaints and driving improvement in how legal services are delivered.
Clear, accessible and effective communication is central to that work. We communicate with a wide range of audiences, from consumers and legal professionals to stakeholders, the media and the wider public, and we want our communications to be engaging, inclusive and easy to understand.
The role
We’re looking for an experienced Communications Manager to lead our strategic communications and help shape how we tell our story.
This is a varied and influential role, combining strategic thinking with hands-on delivery. You’ll develop and deliver our communications strategy, strengthen our organisational narrative and ensure our communications are clear, consistent, accessible and focused on the needs of our audiences.
You’ll work across the organisation, providing trusted communications advice to senior colleagues and our Board, helping us manage our reputation and ensuring our work, priorities and impact are communicated effectively.
This is a role for someone who can see the bigger picture, turn strategy into action and isn’t afraid to get stuck into the delivery too.
What you’ll be doing
As our Communications Manager, you’ll:
What we’re looking for
We’re looking for someone who can combine strong communications expertise with strategic thinking, sound judgement and excellent writing skills.
You’ll be able to take complex information and turn it into clear, accessible and engaging communications, adapting your approach for different audiences and channels.
You’ll bring:
Most importantly, you’ll understand that good communication isn’t simply about getting information out.
It’s about understanding your audience and making sure what we say is clear, useful and has impact.
Why join us?
This is an opportunity to play a key role in shaping how the SLCC communicates.
You’ll have the scope to bring ideas, influence our approach and help us build a strong, consistent and trusted organisational voice. You’ll also be close enough to the work to bring that strategy to life and see the difference effective communication can make.
If you enjoy combining strategy, creativity and practical delivery, we’d love to hear from you.
Where and how you’ll work
We support hybrid and flexible working, giving you flexibility while making sure you have plenty of opportunity to connect and collaborate with colleagues.
You’ll spend at least one-third of your working time each quarter in our Edinburgh office, which for a full-time colleague will usually work out at around two days a week. There may also be occasional meetings or events where you’ll need to attend in person.
We know starting a new job is easier when you have the right support around you, so you’ll spend more time in the office during your induction while you get to know the SLCC, your colleagues and your new role.
This is a full-time role of 35 hours over five days, with flexibility to consider 28 hours over 4 days.
We also offer a flexitime scheme. When working from home, you can work between 6am and 10pm, and on office days between 7am and 7pm, giving you flexibility around how you structure your working day.
What we offer
As well as flexible and hybrid working, you’ll receive:
We pride ourselves on providing a supportive and enjoyable place to work. In our most recent staff survey, 97% of colleagues said they have a good working relationship with their colleagues.
We’re looking for a Membership and Administration Co-ordinator to support our Membership Service and Central Services teams. You’ll help maintain and grow our membership, bringing strong organisational, administrative, IT and communication skills. If you enjoy variety, building relationships and working accurately, help us make a difference to children’s lives in Scotland.
About the role
Do you have excellent organisation skills? Are you looking to work in a fast paced and vibrant environment? Do you enjoy the communicating with a wide range of people? Do you have high levels of accuracy in your work? Then this could be the role for you.
We are looking for a new Membership and Administration Co-ordinator. This is a role that offers lots of variety as you would be crucial both in maintaining and building our membership which sits at the heart of Children in Scotland, as well as supporting Central Services.
This role will sit across the Membership Service and Central Services teams. It is suited to someone who likes variety in their role, has an eye for detail and excellent organisational skills, as well as the ability to build relationships across organisations. They will bring with them experience of supporting the delivery of services or activities, including administrative tasks. The role will suit someone who wants to help make a difference in the lives of children in Scotland, by creating a strong foundation to enable our organisation to operate smoothly and efficiently.
About Children in Scotland
Children in Scotland is a welcoming and dynamic charity that amplifies the voices, views and experiences of our members and children, families and professionals across Scotland. We achieve this through direct services, meaningful participation, policy work, inspiring communications and sector-leading events and learning opportunities.
We are a vibrant and inclusive community of dedicated individuals and organisations who use our skills and passion to bring evidence-based and fresh thinking together, with one shared aim of giving all children in Scotland an equal chance to flourish.
We are stronger together in driving lasting impact for Scotland’s children.
Diversity
Children in Scotland values the contribution of all our staff, whatever their background. Our recruitment decisions are based on fair, open processes, with appointment on merit. We welcome applications from everyone.
Further information
For an informal chat about the job, please contact Cat Kozlowski, Learning and Membership Manager on ckozlowski@childreninscotland.org.uk
About Us
Perth Autism Support was founded in 2011 to address the gaps in support for autistic children, young people and their families across Perth & Kinross.
In 2026, we have over 1400 families registered for services and support children, young people and families through the following service areas:
We are governed by a Board of Trustees (6) and we have a staff team of 35.
We are based in our centre in Perth City but work across the whole of the Perth & Kinross region.
For more information, visit perthautismsupport.org.uk
Perth Autism Support Benefits
Role Purpose:
To lead and grow community and corporate fundraising income for Perth Autism Support with an annual income target of approximately £50,000. The overall team target is around £1m.
The postholder will develop strong relationships with businesses, community groups, schools, supporters and volunteer and individuals creating sustainable fundraising opportunities that increase income, awareness and engagement.
This role will play a key role in delivering the charity's fundraising strategy, achieving agreed income targets and ensuring supporters receive an exceptional experience.
Success Measures (Year 1):
You will be an ambassador for Perth Autism Support, building relationships across the community to further our vision to support autistic children and young people to reach their full potential.
Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our mission is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland and we currently have over 3000 Care Experienced members.
At the heart of Who Cares? Scotland’s work are the rights of Care Experienced children and young people, and the power of their voices to bring about positive change. We provide individual relationship-based independent advocacy and a broad range of imaginative participatory opportunity for Care Experienced young people across Scotland; we work alongside corporate parents and communities of all sorts to broaden understanding; we work with policy makers, leaders and elected representatives locally and nationally to shape law, policy and practice on the basis of all that can be learnt from the voices of those with experience of care – working together to build on the aspirations ofThe Promiseand secure positive change.
This role offers the opportunity to work directly with children and young people with experience of care. The Advocacy & Participation Worker will provide individual relationship-based advocacy support and will be a key member of the Advocacy and Participation team, supporting young people from across the Western Isles to ensure their rights are upheld and their voices are heard.
In this role you will have the opportunity to provide independent advocacy, children’s rights, and participation opportunities for children and young people who are looked after, Care Experienced, or subject to formal processes and structures. The role will see you actively participating in child’s plan meetings, children’s hearings, and other formal processes. In partnership with professionals, carers, and organisations, you will help to achieve the best outcomes for children and young people.
The role will also include facilitating group opportunities for and with children and young people, including providing engagement and participation opportunities, both locally and nationally.
The post holder will raise awareness of Who Cares? Scotland and its services to children, young people, professionals, third sector partners and carers.
The right candidate for this post will be able to form positive relationships with children and young people and have good interpersonal skills. You will feel confident communicating with individuals and groups, both in writing and verbally, and be able to adapt your approach to a wide range of contexts. Secure in making effective plans, as well as evidencing your work, you will prioritize and meet deadlines. You will take enjoyment from working collaboratively with partners, believing in equal opportunities and inclusive working. Committed to children’s rights, you are someone who knows that all young people can make transformative changes happen in their lives if given the opportunity. You will have demonstrable knowledge of the current structures, developments, policy, and practice in relation to children and young people experiencing care in Scotland.
You will be flexible in your approach, be able to work occasional evening and weekends (with prior agreement), and have a full driving license, access to own transport and business insurance.
While we would welcome the knowledge gathered through relevant qualifications, we are just as interested in relevant work experience. We welcome and encourage applications from those with experience of care.
If this sounds like the role for you, we would love to hear from you. For an informal conversation about this opportunity please contact Leanne Murdoch, our Advocacy and Participation Manager at lmurdoch@whocaresscotland.org.
Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?
SCVO’s Growing Climate Confidence project supports third sector organisations in Scotland to reduce carbon emissions, take positive climate action and become more resilient.
We have recently secured funding to develop our work with a range of key partners and are seeking a dynamic development officer to help us achieve our three project goals.
Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot
SCVO is the membership organisation for the voluntary sector in Scotland and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.
Would you love to support community organisations to thrive? Do you have experience of working with communities, helping to strengthen their business planning and take an enterprising approach to their work?
Development Trusts Association Scotland is looking for maternity cover for our Strengthening Communities Programme Advisor to support our members in receipt of Strengthening Communities Programme grant funding. Working with the member support team, this role will help groups to become more resilient and sustainable community anchor organisations.
This post will involve hybrid working from home and office, with travel throughout the country.
Looking for a finance role where your skills can make a genuine difference?
At Cornerstone, the work we do is all about helping the people we support live their best lives, and our Finance team plays an important part in making that possible.
We’re looking for an experienced Finance Business Partner to join us on a full-time basis. This is a hybrid role, with a minimum of 2 days per week working from one of our offices in Glasgow, Dundee or Aberdeen, with the remaining hours worked from home.
You’ll work closely with managers and colleagues across Cornerstone, providing financial insight, guidance and constructive challenge to help us make informed decisions and use our resources effectively. You’ll have the opportunity to bring your financial expertise to a role where the decisions you influence ultimately help us deliver high-quality services and better outcomes for the people we support.
Could this be the role for you?
If you enjoy looking beyond the numbers, building strong relationships and helping others make confident financial decisions, we'd love to hear from you.
You’ll work as part of a wider team where collaboration, flexibility and different perspectives are valued.
What we're looking for
You'll combine strong technical finance skills with a collaborative, solutions focused approach. You'll be comfortable analysing large volumes of complex information and explaining the key messages clearly to colleagues at all levels.
You'll bring
It would be helpful if you also have
Why Cornerstone
Our values, Caring, Person-Centred, Professional and Pioneering underpin how we work and the services we provide.
This role provides you with an opportunity to use your financial expertise to influence decision-making across a national organisation, strengthen our approach to financial planning and management, and support the delivery of high-quality services and better outcomes for the people we support across Scotland.
So, if you are an experienced finance professional looking for a role where you can use your expertise to provide insight, influence decisions and make a meaningful difference across a large organisation, we would like to hear from you. Apply now!
The successful candidate will be required to undertake a Level 2 Disclosure check through Disclosure Scotland.
Please note - If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.
A senior role with the opportunity to shape payroll across Cornerstone.
We have a great opportunity for an experienced payroll professional to lead and influence payroll practice across Cornerstone.
You'll lead the delivery of a high-quality payroll and pension service, strengthen controls and compliance, and drive improvements to systems, processes and ways of working.
Leading your team, you'll ensure around 1,800 colleagues are paid accurately, compliantly and on time, while creating a supportive environment and providing professional advice across the organisation.
Based at our Glasgow, Dundee or Aberdeen office, this role offers hybrid working alongside occasional travel across our branch locations (travel expenses would be reimbursed as set out in Cornerstone’s expense policy with travel reimbursed by HMRC legislation).
About the role
At Cornerstone, our purpose is to enable the people we support to live valued lives in their communities.
As our Payroll Lead, you'll play an important role in ensuring our payroll service supports this purpose while meeting our financial, legal and regulatory responsibilities.
You'll have overall responsibility for the effective delivery of Cornerstone's end-to-end payroll and pension service, providing leadership to our Payroll Business Partners, Payroll Specialists and Payroll Officers.
This is a broad and influential role, combining strategic oversight with hands-on operational leadership. You'll provide assurance that payroll is accurate, compliant, well controlled and delivered to a consistently high standards.
You'll act as a senior point of escalation for complex and sensitive payroll matters, while working closely with Finance, People, HMRC, pension providers, auditors, advisers and system providers.
You'll also play a key role in using payroll data, insight and analysis to identify risks, improve service quality and support better decision-making.
Key responsibilities
What we're looking for
You'll be an experienced payroll leader with the knowledge and confidence to manage a complex, end-to-end payroll service within a large or multi-site organisation.
You'll be comfortable working at both a strategic and operational level, balancing accuracy, compliance, risk and customer service while leading and developing a team.
You'll have strong attention to detail and the ability to interpret complex legislation and translate requirements into clear, practical processes and guidance.
Essential qualifications and experience
Desirable
Why Cornerstone
Our values, Caring, Person-Centred, Professional and Pioneering, underpin how we work and the services we provide.
As Payroll Lead, you'll have the opportunity to influence and strengthen an essential organisational service, develop colleagues and lead meaningful improvements to our payroll systems and processes.
You'll play a key role in ensuring our people are paid accurately and on time, while providing the financial control, assurance and insight that supports Cornerstone to deliver high-quality care and support services across Scotland.
So, if you're an experienced payroll leader looking for a role where you can use your expertise to lead, develop and drive meaningful improvement, we'd like to hear from you. Apply now!
Shortlisted candidates will be invited along to an interview on Friday 23rd October 2026.
The successful candidate will need to undertake a Level 2 Disclosure check through Disclosure Scotland.