Exciting opportunity to join Our growing Quality & Performance team in the role of Quality officer.
We are looking for a passionate individual who cares about making a difference to people and communities we work in.
As a Quality Officer you will support clinical governance, quality assurance, innovation and quality functions across the organisation. Your role will be to support operational services to remain compliant with legislative standards and best practice and to demonstrate clearly evidenced quality standards and positive outcomes through audits, inspections and compliance monitoring. This is a predominately a Scottish home-based role however you will be required to travel between Scottish services to offer ad hoc support and annual auditing alongside additional meetings across the UK will be required, this may be inclusive of overnight stays.
The Team
Due to the operational growth of three new Care Inspectorate registered services we are excited to expand our Quality and Performance Team within Scotland. The Quality and Performance team is currently made up of 8 individuals who oversee a number of separate yet interrelated work streams and specialisms including; Data, health and safety, Incident Management, Drug and alcohol related harms, the auditing of Phoenix services, policy and procedure, complaints, compliments and co production. We are looking for an individual who is suitable located to our Scottish services in; Glasgow, Ayrshire, Aberdeenshire and Fife to help further develop our Quality and Performance offer.
About you
You are based in Scotland and are able to work as part of a team to ensure we continue to work towards achieving and demonstrating quality service
You will have people care and communication skills including telephone manner, tone of emails and letter writing and able to convey information clearly and accurately
You will have excellent management skills, able to prioritise, organise and schedule activities and resources to ensure achievement of results
You will have an understanding or experience of the Care Inspectorate and Health and Social Care Standards.
The Organisation
Phoenix Futures is a charity with over 50 years experience and a leading provider of Drug and Alcohol treatment.
Our values is what defines us and ensure we work to the highest standards. We believe in being the best, we value our history and use it to inform our future and we are passionate about recovery
Your Rewards
We are seeking a Befriending and Volunteering Facilitator to join our team. In January 2023, Scottish Families launched its first Befriending and Volunteering programme, supported by the Health and Social Care Alliance Self-Management Fund. This includes a family befriending project and wider volunteering opportunities with Scottish Families. The befriending project engages with adult family members (aged 16+ years) who are affected by someone else’s alcohol or drug use, and it is primarily delivered by peer volunteers (i.e. other affected family members). This post will support the ongoing development and delivery of our befriending and volunteering programme.
The post will be based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). The post has a Scotland-wide remit and may involve some travel and occasional out-of-hours working. The post will be part of the Scottish Families’ staff team and be supervised by the Fundraising Manager.
The post-holder will be responsible for facilitating the further development and delivery of Scottish Families’ befriending project and wider volunteering programme, with the assistance and support of the Fundraising Manager, and with input from family members; building relationships with volunteers in order to provide meaningful volunteer opportunities; and working with staff to encourage volunteer participation in events and other activities. The post also involves facilitating the recruitment, support, and retention of volunteer befrienders and wider volunteers within the organisation; and facilitating the induction of new volunteer befrienders and wider volunteers, and their ongoing training and development; as well as supporting the process for identifying adult family members (aged 16+) in need of befriending support and matching these with suitable volunteer befrienders; and for matching wider volunteers with appropriate opportunities.
We are seeking applicants who are educated to HNC level, vocational qualification (level 3) or relevant professional qualification, with experience of working with volunteers. Applicants should have an understanding of the principles and benefits of befriending, as well as understanding of the needs and motivation of volunteers and the ability to adapt to those needs. You should be able to facilitate volunteer training, have strong organisational skills, and effective interpersonal and communication skills.
You can find out more information about our work in ‘The Cost of Loving, our Strategic Plan 2023-26 and our Impact Report 2023-24.
An exciting opportunity has arisen to lead our Board and Charity. We are looking for someone who is dynamic, with capacity to contribute, and willing to share their expertise and ideally to also engage their network to broaden and deepen support for Venture Trust. An affinity with our work, supporting people in their development to overcome life challenges, is essential.
In return, we offer a comprehensive induction programme including charity trustee training, CPD as a trustee and opportunity to be part of a forward thinking, committed and impactful team working to help people transform their lives.
This position is a voluntary role in a national third sector organisation that has important stature in Scotland.
Additional Requirements:The post holder will be subject to a Disclosure Scotland check.
Location:Hybrid home and office working. Minimum 2 days per week in the office. ECCAN’s offices are at 14 Forth Street, Edinburgh EH1 3LH, approximately 10mins walk from Waverley rail station.
Responsible to ECCAN Network Lead
JOB PURPOSE
The role of Edinburgh Communities Climate Action Network (ECCAN) Community Climate Co-ordinator will be to contribute towards the delivery of ECCAN’s key outcomes and outputs as listed below (Main Objectives of the Hub 2024-25). The post-holder will support community groups throughout Edinburgh to collaborate, network, and assist community groups in the design, development, and delivery of community-led climate action projects.
In line with ECCAN's objectives and values, we are interested in hearing from candidates from under-represented backgrounds and identities and encourage applications from all qualified candidates, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
The post is fixed term until March 2025 with ambition to continue in year 2025-2026, subject to funding confirmation.
MAIN DUTIES AND RESPONSIBILITIES
BACKGROUND AND PURPOSE OF THE ROLE
Edinburgh Communities Climate Action Network is Edinburgh’s Climate Hub, The Hub is fully funded by the Scottish Government and one of a network of twentytwo Climate Action Hubs established across Scotland to offer networking,
support, and encouragement of co-ordinated community-led climate action.
The Hub has been operating since March 2024 and is a membership organisation supporting diverse communities, community groups and individuals throughout Edinburgh.
The vision of the overall Hub Programme defined by Scottish Government is -
‘a network of climate action hubs providing a vehicle for communities to come together and engage in collective
climate action, supporting the just transition to net zero and climate resilient living, and driving wider change.’
Main Objectives of the Hub 2024-25
SKILLS AND QUALIFICATIONS
Essential
Qualities
Qualifications
A degree in a related subject relevant to climate would be desirable however evidence of work experience in the community sector will be given equal weighting.
Equal Opportunities
ECCAN values diversity and is committed to providing equal opportunities for all staff and applicants regardless of race, gender, age, disability, religion, belief, sexual orientation, marital status or pregnancy and maternity. ECCAN makes
hiring decisions based solely on experience, skills, and the needs of the charity at the time. Please tell us if you have access needs for the recruitment process.
Are you looking for a fantastic opportunity in an exciting and rewarding role making a difference to children’s lives?
The Lucy Faithfull Foundation is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re bold, we’re pioneering, we’re growing and we want your help.
Our Edinburgh based team – formerly known as Stop It Now Scotland – covers the whole of the country. Our practitioners have extensive backgrounds in child protection and sex offender rehabilitation. We provide individual and groupwork to around 150 adults and adolescents every year who present a sexual risk of harm to children who cannot access statutory service. We work with around 100 partners, family members and members of wider networks around these individuals. We use what we learn from our work to develop and deliver resources, information and training for professionals and the public, so that they can better protect children from harm and prevent abuse before it happens.
About you and the role
We are recruiting a Fundraising & Partnerships Manager to join our multi-disciplinary team in Edinburgh to lead the delivery of our business development and fundraising strategies, supporting our ambition to increase the volume of specialist support, training and spot purchased assessments we provide for social work, charities and child facing agencies. Working with the director, you will help develop and sustain appropriate strategic partnerships and identify opportunities for development, reviewing resource implications, risk, income potential and likelihood of success.
You will also work closely with our Fundraising Manager, based in our Epsom office, leading on charitable income generation through writing bids that directly apply for funds from a range of bodies. Developing effective and impactful methods to report on the impact of our services and relationship management with funders is a key part of this role.
This exciting role will play a big part in supporting our efforts to shift the discourse about child sexual abuse ‘upstream’ so that professionals and the public understand in practical terms what they can do to prevent sexual abuse before it happens. We believe our work can only build and grow and lead to the better protection of children from harm through developing our partnerships across a range of sectors (education, social work, leisure services, law enforcement, Scottish government, third sector, safeguarding leads in faith and belief communities, business and corporate sectors, etc), The successful candidate will need to be a good communicator who is committed to the concept of child sexual abuse as a preventable public health issue.
Our ideal candidate will be a dynamic professional who is proactive and outcome focused with exceptional communication and relationship skills. We are looking for someone who can develop knowledge of national and local policy and strategy within the external environment to inform business development, influence potential commissioners and where appropriate, co-design services with agencies. An understanding of tendering and public contracts will be an advantage.
Why Lucy Faithfull Foundation? We’ll offer you…
Join our operations team leading on the delivery of Girlguiding Scotland’s external communications strategy and co-ordinating our national and local PR media, proactively sourcing relevant opportunities from our local areas.
This is a really exciting time to join Girlguiding Scotland. With nearly 40,000 young members we are the largest charity for girls and young women in Scotland. We’ve been around for over 100 years and have much to be proud of in that rich and vibrant history, but we know that to remain exciting and relevant to young people we must continually evolve.
The overall purpose of the role is:
This is a really exciting time to join Girlguiding Scotland. With nearly 40,000 young members we are the largest charity for girls and young women in Scotland. We’ve been around for over 100 years and have much to be proud of in that rich and vibrant history, but we know that to remain exciting and relevant to young people we must continually evolve.
The overall purpose of the role is:
In this role you will help to ensure that guiding counties are enabled to embed good practice and comply with relevant policies and legislation, across a number of compliance areas. You will also provide professional secretariat support to Girlguiding Scotland’s governance committees.
Join our operations team leading on the delivery of our youth-led advocacy and co-ordinating support for young members who represent us externally.
This is a really exciting time to join Girlguiding Scotland. With nearly 40,000 young members we are the largest charity for girls and young women in Scotland. We’ve been around for over 100 years and have much to be proud of in that rich and vibrant history, but we know that to remain exciting and relevant to young people we must continually evolve.
The overall purpose of the role is:
The SPSO is the final stage for complaints about organisations providing public services in Scotland. We investigate complaints across a wide range of sectors including councils, the NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies.
Our Assessment and Guidance Team raise awareness, knowledge and understanding of our organisation with members of the public and the providers of public services. The Assessment and Guidance Team Assistant plays a pivotal role as the first point of contact to the SPSO and our complaints process. This involves handling incoming enquiry calls, providing relevant guidance and advice on how to make a complaint and information on the role of the SPSO. Strong communication, administrative skills and an attention to detail are essential as the this role takes lead responsibility in setting up new complaints on SPSO’s complaint handling system.
To be successful in this role, you will have a minimum of two years’ experience of working in a frontline, customer-facing role, ideally with complaints handling. You will have good knowledge and experience of a customer services environment, ideally within a public service organisation under the Ombudsman’s jurisdiction. Strong administrative skills, attention to detail and experience of a range of IT applications is essential.
Do you enjoy working with people?
Do you have excellent communication and presentation skills, and experience working with young people?
We are looking for an enthusiastic Project Officer to join Fast Forward’s Going Forward Programme Team. This role will have a focus on formal and informal education settings.
Fast Forward is Scotland’s national youth work agency, focusing on supporting children & young people to make informed choices regarding, and take a harm reduction approach to, risk-taking behaviours, towards reducing the negative impacts of these on their lives and those of their families and wider community.
We promote health through programmes and resources developed by, with and for young people.
Our work is underpinned by the following values:
Integrity - Our work is dynamic and informed by expertise, lived experience and relevant research
Forward Thinking - We are brave and bold. We are creative in our approach to identifying and responding to risk taking behaviour.
Inclusive - We take a person centred approach. We are non-judgemental and respectful.
Collaborative - We coproduce, partner and learn with young people and experts from across the field
We are committed to delivering an inclusive service that creates opportunities for all, and do not tolerate discrimination. We welcome all people inclusive of ethnic background, disability, sex, religion or belief, gender identity or reassignment, sexual orientation, age, marital or civil partnership status, pregnancy and maternity, veteran status, and the many other parts of a person’s identity.
This includes our staff team and Board members, which include individuals from communities with protected characteristics.
Going Forward Project Background The Going Forward Project works with partner organisations to deliver workshop sessions to young people in formal and informal education settings. Our sessions focus on core themes of health, wellbeing and risk-taking behaviours, particularly: substance misuse (alcohol, drugs, tobacco, e-cigarettes/vaping) sexual health and relationships online safety drink spiking consent self-esteem and resilience gambling harms
If you are interested in having a discussion about this vacancy contact Allie Cherry-Byrnes, CEO, allie@fastforward.org.uk