Would you like to join us in as we open the doors of our newly built and refurbished Hospice building? Do you have a can-do attitude and impeccable attention to detail?

About us

The Ayrshire Hospice is finishing our “once in a lifetime” Capital Build project, which will ensure that we are prepared to meet the needs of our community to provide palliative and end of life care for future generations. Everything we do is about making today matter and our patients and family's voices are at the heart of all we do.

Upon the much-anticipated move back “home”, we are looking for someone dynamic, engaging and forward-thinking who will lead our front of house operations including our Reception, Gargowan Cafe and Boutique Shop, Gargowan Gifts as well as our contemplation space called the Magnolia room.

You’ll be front and centre, a personable and professional point of contact for everyone who walks through our doors, ensuring every operational element runs like clockwork. Actively following, and exhibiting our values of being kind and compassionate, honest and inclusive at each and every interaction with our patients, families, staff, volunteers and visitors.

About the Role

We have an exciting opportunity for an individual who will lead the Front of House team, made up of our amazing volunteers. You will be at the heart of the hospice, ensuring your team welcomes every visitor from the moment they step through our doors or pick up the phone to us. Every step of our visitor journey, from the start must be seamless and consistently exceed expectations, regardless of the reason for their visit. Our vision is to create the most incredible welcome for our community, ensuring a service that’s unique, bespoke and tailored to each visitor’s requirements. Actively following, and exhibiting our values of being kind and compassionate, honest and inclusive at each and every interaction with our patients, families, staff, volunteers and visitors.

About You

This important role calls for strong organisational and communication skills with a high degree of planning and attention to detail. Significant experience in a customer service environment is essential and hospitality experience would be beneficial. The successful candidate will also have strong people skills and be able to work well under pressure, juggling competing priorities day to day. You must have the personality to be able to build rapport with all our visitors, understanding the sensitivities of the environment, so high emotional intelligence and resilience are required. A professional and courteous manner and a willingness to go above and beyond for our visitors many of which are family members of our patients as well as staff are all essential qualities. A real people person, you’ll be able to find a connection with just about anyone, from anywhere.

Job Summary

As our Front of House Manager, you will be the welcoming face of our organisation, ensuring that every visitor, no matter their reason for coming into our building are welcomed and treated in line with our values which are kindness and compassion, being honest and inclusive. You will manage and oversee all aspects of the Hospice front of house operations including reception, in house events, housekeeping, coffee shop and catering services, volunteers, and team management. You will also oversee our Contemplation space, learning and teaching events, ad hoc special events, deliveries and donations. You will create a front of house operation that is courteous, efficient, consistent, and professional whilst providing a welcoming and uplifting experience for patients, visitors, and the public. You will be a role model for hospitality throughout the Hospice ensuring a strong, positive public image is maintained by you and your team of staff and volunteers.

About the job

We are a community-owned non-profit shop and cafe, run mainly by volunteers. Our mission is to bring the community together, promote sustainable living and encourage healthy eating for all. We are looking for a Cafe Supervisor to join our cafe team. You would be working with our Cafe Manager and our other Cafe Supervisors to provide high-quality, healthy food to our customers, while ensuring that our food hygiene and health and safety standards are all adhered to.

You will need to be organised and enthusiastic, and happy to support volunteers from all backgrounds and abilities. You will need to be committed to our ethos of supplying great quality, sustainable and ethical food to our community. You will need to be able to work flexibly with other staff to cover absences and annual leave.

Main Daily Duties

• Preparing food (including soup, scones and cakes) for sale in the shop and cafe.
• Preparing meals and drinks for customers on demand.
• Cleaning kitchen and cafe area.
• Ensuring all Food Hygiene and Health and Safety standards are met, as set out in training materials.
• Cleaning the kitchen at the end of the day, according to protocol provided
• Supervising kitchen volunteers in carrying out these duties, some of whom will have additional needs.

Person Specification

Essential

• Experience working in a kitchen
• Experience supervising others
• Good oral communication skills

Desirable

• Level 2 Food Handling Certificate
• Experience working with vulnerable groups or individuals

Are you passionate about leading and supporting staff?

Do you want to play a key role in making a difference to the lives of people affected by gambling in Scotland?

If this sounds like you, this is a great opportunity to join GamCare as we expand the reach of our services in Scotland.

About Us

Founded in 1997, GamCare is the leading provider of information, advice and support for anyone affected by gambling. We operate the National Gambling Helpline, provide direct support for anyone who is affected by gambling, create awareness about safer gambling and support pathways, and encourage an effective approach to safer gambling within the gambling industry.

The role

As Team Leader you will be responsible for assisting in the delivery of an effective and responsive service across Scotland that supports people who are impacted by gambling.

Your key responsibilities will include:

• Leading a team of Gambling Support Practitioners who provide safe and effective interventions to support those affected by gambling
• Managing Gambling Support Practitioners for their performance improvement and professional development
• Assisting the Service Manager with strategic decision making based on operational understanding of service development needs
• Using service data to monitor, improve and develop the service
• Collaborating with internal and external stakeholders to enhance and improve service delivery
• Growing and developing the reach and impact of the service across a wide range of external stakeholders and communities

The role requires flexibility in working hours and location. You will need to be able to travel to a number of locations and to attend meetings outside normal working hours.

About You

You will have strong leadership and people management abilities and be someone who takes pleasure from being a compassionate leader and supporting individuals in their professional development.

You will have a keen determination to grow, develop and continually improve the service for those in need of our support, bringing the team with you to harness the collective strengths and talents of individuals.

Excellent communication skills and the ability to build and maintain relationships are equally important.

Benefits you can enjoy

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
• A generous Pension Scheme - we contribute 6% and you contribute 2%
• Discretionary company sick pay from day one of service
• Employee Assistance Programme – 24-hour support

About us

At Sense Scotland we deliver vital support that makes a real positive impact to vulnerable individuals, and we value the work each staff member provides to ensure key goals are supported for those we care for. Our vision is for the people we support to live meaningful independent lives in a world that supports them to achieve their own ambitions. We do this by committing to our core values in practice and align this to all we do. We want our colleagues to feel valued and recognised for the life-changing work that they deliver. By joining our team, you'll not only help us achieve the delivery of high-quality care and support, but you’ll also be a key player with supporting and maintaining a developing, high performing and valued workforce.

About the team

The learning and development team is dedicated to providing a high-quality and innovative blended learning programme for all staff. It is their primary goal to ensure that, through the Sense Scotland L&D framework, they continually develop and maintain highly skilled staff who can meet the needs of the people we support. The team develop and oversee the training and development across all areas of the organisation, from face-to-face and virtual delivery as well as eLearning modules and ongoing development through focused, service-specific support.

The team continually develop learning and development initiatives based on ongoing need. They are committed to exploring using digital methods to deliver training while improving digital literacy. By keeping abreast of changing healthcare and communication training strategies, as well as the rapidly evolving digital landscape which promises to revolutionise learning, Sense Scotland maintains a pioneering approach to learning and development and we want you to be apart of that.

About you

Are you already a trainer within Health & Social Care, or a nurse or Senior Care Worker looking to develop into the role of a trainer? If so, we are looking to recruit a trainer to join our skilled Learning and development team.

The main focus of the role is to deliver health and social care courses to staff across our services, which are all over Scotland. This role can be based at either our Glasgow, Dundee, or Kirkcaldy office, with travel required across Scotland and the option to work from home.

You will be working in partnership with experienced training colleagues and operational managers and be responsible for delivering high quality and engaging training face to face and occasionally via Microsoft Teams. In addition to delivering training, you will also be assessing competence and coaching new and existing colleagues, and be expected to help nurture and form long-term relationships with new and existing staff, supporting their continuing professional development and training. You should be able to adapt your communication and training style depending on the trainees and naturally build rapport with new people.

Some of the topics you would be required to deliver training in (but not limited to):

• Organisational induction
• Safeguarding
• Epilepsy and rescue medication
• Moving and assisting
• First Aid
• Administration of medication

Expected qualifications and experience

• Minimum SCQF 7 qualification in a care related subject or a qualification that would allow registration with the Nursing and Midwifery Council (NMC) or Scottish Social Services Council (SSSC).
• Experience in training delivering within a health or social care setting
• A minimum of 1 years’ experience within a setting that would develop a detailed knowledge of current issues affecting health and social care.
• Be able to demonstrate a working knowledge of current training and qualification requirements in relation to SSSC registration, organisational policy and procedures, National Health and Social Care Standards and the SSSC Codes of Practice.
• Extremely confident and have a good grasp of IT applications such as Word, Outlook, PowerPoint, Excel, MS Teams.
• Exceptional communication skills, both written and oral are required, as well as excellent organisational skills and to be able to work on your own initiative.
• Be passionate and caring about what you do.
• Be able and willing to work flexibly in terms of locations across Scotland and times of day to accommodate staff shift
• patterns and service needs – including overnight stays and unsocial hours (evenings and weekends).
• You must have a full UK driving licence and the use of a car (business mileage is reimbursed), as travel will be frequent and include travel to services all over Scotland.

What would make you stand out?

• Hold or be working towards a learning and development qualification.
• Be qualified to support at least one of the core courses (Epilepsy, Moving and Assisting, First Aid) and be prepared to undertake additional training for trainers’ courses as required.

Working for us

We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment, some of these include:

• Retention payment of £500 – we reward our people
• 100’s of discount options to use at high street stores, events, cinemas, restaurants and more!
• Earn £250 by referring a friend
• Training and development – opportunities to expand your skills and knowledge via our e-learning packages and so much more
• Generous annual leave entitlement – 24 days annual leave plus 12 Public Holidays which increases with length of service
• Pension scheme to help you save for the future
• Access to our Employee Assistance Programme which offers practical, impartial support on issues impacting your life
• Cycle to Work scheme and HSF Health Plan, your health and wellbeing is important to us.

Our full list of benefits can be found here.

Please note that Terms and Conditions and/or qualifying criteria apply to the benefits listed above.

We are seeking a highly motivated individual who shares our values to join The Breastfeeding Network’s busy HR team. The ER Manager will play a vital part in our organisation and in the management and support of our people processes. This is a new and exciting opportunity in a fast paced environment. The role of Employee Relations Manager is a generalist HR management role and will be responsible for ensuring effectiveness of HR process and driving improvement across all areas of the employment lifecycle, as well as providing expert HR knowledge and advice to our management and leadership teams. If you are interested in progressing your career within an organisation which makes a real difference, we’d love to hear from you. Please note for this role applications will not be anonymised.

Start Date: January 2025

Responsible to: HR Manager

At Poppy Scotland, we believe in building on potential.

We are excited to offer you the opportunity to contribute to the development of a new Scottish Benefits, Debt, and Money Advice Service as a Regional Manager. Unlike other organisations, we are self-funded and not driven by targets.

If you are passionate about providing a holistic and person-centred service to your clients, we are the perfect fit for you. With us, your team will have the freedom to manage their own caseload and access grants for priority debts and insolvency fees. Additionally, the newly established Scottish team will be part of a national service, providing support across all four nations.

As a Regional Manager, you will play a crucial role in establishing the service, utilising your expertise in Scottish debt enforcement, insolvency, and the welfare benefits system. Your responsibilities will include recruiting a team of advisers who will be responsible for delivering this essential service. Additionally, you will be responsible for implementing the necessary governance measures to ensure that the service is both compliant and of high quality.

If you want to improve people’s lives, then please consider applying. We look forward to receiving your application.

Your key responsibilities will include:

• Service Development & Promotion: Partner with the Head of Welfare to develop and promote the Benefits, Debt & Money Advice Service across Scotland, leveraging strong networking and stakeholder management skills.
• Compliance & Standards: Ensure that service delivery aligns with FCA regulations, nationally agreed standards, and best practices in benefits and money advice.
• Resource Coordination: Oversee resource allocation and plan support activities to deliver flexible, person-centered assistance through both community-based and remote services.
• Team Leadership: Manage the Regional team, including recruitment, onboarding, and training, to uphold high service standards while ensuring adherence to relevant policies, practices, and procedures.
• Technical Knowledge Maintenance: Handle a small caseload of benefits, debt, and money advice cases to stay up-to-date with industry developments and technical expertise.

Please note this role will be Home based with occasional travel to Poppy Scotland/RBL offices and/or throughout Scotland (travel expenses covered).

This position is subject to pre-employment checks including an PVG Adult and Child check.

Here at Poppy Scotland/RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

Poppy Scotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.

Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.

These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.

About the Role

Thrive Edinburgh is about thinking big and thinking differently. We should have big ambitions and long-term strategic aims when it comes to mental health. We have made it our goal to promote mental health and protect our citizens’ resiliency, self-esteem, family strength and joy and reduce the toll of mental illness on individuals, our communities and our city.

The Thrive Service Manager is responsible and accountable for maintain high quality standards across Redhall Walled Gardens and SAMH staff within the South West Welcome Team.

SAMH Redhall is a mental health recovery project based in a beautiful walled garden in South-West Edinburgh. We have a wonderful location in a wooded dell by the Water of Leith and indoor and outdoor facilities including polytunnels, vegetable beds, ornamental gardens, orchard, kitchen, library and training room.

The Instructor Team at Redhall provide a supportive environment to learn and practice skills in horticulture. The service has structured days and encourages people to build routine, be more active, spend time outdoors and work alongside others. Our Employability Practitioner offers additional support for people to better manage their mental health, develop confidence and progress their goals.

The garden is open to the public during the week and also plays host to local partner projects who might arrange their own activities in the grounds. We also organise open days to sell plants, promote the service and raise awareness.

The Thrive Service Manager will also line manage our SAMH Welcome Team Practitioners who work as part of a multidisciplinary team in the South West of Edinburgh, delivering short-term focused support for mental health challenges and support citizens to access the support they are looking for.

The role will be responsible for:

• Leading and managing teams to ensure safe and effective provision of support to those people who use the service through the promotion of outcomes focused person centred approaches.
• Compliance with relevant, legislation, contracts and service specifications, SAMH policies and ensuring practice reflects current research findings.
• Effective management of key stakeholder and external partnerships
• Effective and efficient management of all resources.
• Contributing to the wider work of SAMH to support the achievement of SAMH strategic objectives

What we are looking for

We are looking for an experienced Service Manager who is able to lead teams and relationships within networks to explore opportunities for developing our Thrive Services. You don’t need to have horticultural experience or knowledge to manage our Redhall service, although this would be desirable.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;

• Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
• Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
• 30 days annual leave rising to 33 after 5 years’ service
• 4 public holidays
• 2 paid wellbeing days off per year to use on what matters to you.
• Team wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme

The Ripple Project is seeking a chair to help the community of Restalrig, Lochend and Craigentinny to flourish.

We are a company limited by guarantee and charity that both serves and works with its local community to tackle poverty and inequality by responding to local priorities, circumstances and needs in a sustainable way.

The Ripple is looking forward over the next 5 years to build our capacity to respond to the increasing needs within our community. This is an exciting opportunity for an experienced chair to help make a genuine difference in a community that is struggling but strong.

We are looking for someone with a deep knowledge of the third sector with good influencing and networking skills.

If you share our ambition and vision for better lives for local people and their communities we would love to hear from you.

A unique leadership chance to shape wellbeing and protection across Scottish sport

At Children First our ambition is for every child in Scotland to be safe, loved and well with their family. As a charity we offer emotional, practical, and financial support to help families to put children first and campaign to uphold the rights of every child.

This is an exciting opportunity to lead the development of a recently established, national service which supports Scottish governing bodies of sport (SGBs) to effectively manage wellbeing and protection concerns for all who participate in sport. The service is being established through a strategic partnership between sportscotland, Children First and SGBs.

We are looking for a skilled and confident leader to lead the strategic development of the service. As the Service Manager, you will provide professional strategic leadership and direction of the service and manage the team’s partnership with SGBs to:

support their management of wellbeing and protection concerns and investigations in a timely and appropriate manner.

build the knowledge, skills and confidence of SGB staff through training, mentoring and directed learning.

facilitate the development of resources including practice guidance, tools and templates that support SGBs’ case management of wellbeing and protection concerns.

What kind of person will make a great Service Manager for the Case Management Support Service?

• resilient, skilled, strategic leader who can shape and build a new service in response to identified needs.
• able to inspire and motivate team members providing leadership, guidance and emotionally-intelligent support.
• ability to lead and work collaboratively with partner agencies to maintain momentum, effective planning and open communication.
• have an excellent understanding of wellbeing and protection for both children and adults.
• have effective organisational skills and an ability to respond to complex and changing situations.
• is a strong communicator who values a collaborative approach.
• is passionate about human rights.

If you have the above and possess a professional qualification and experience from an appropriate sector, such as social work, law, human resources or sports governance, we would be delighted to hear from you.

Base

You will work flexibly at home with a periodic requirement to attend meetings at our offices and those of our partners across central Scotland.

Salary, Conditions, Pension

We will offer you a competitive salary, generous annual leave entitlement (40 days inclusive of 9 public holidays, pro rata), flexible working opportunities and a contributory pension scheme. Additionally, we offer further benefits such as a cash-back healthcare plan, cycle to work scheme and option to join a Credit Union.

Hours

This is a fixed term, full time post of 35 hours per week funded until May 2027.

Everyday people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Assistant Manager you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. Our Hospital to Home services forms a nationwide network of local support groups, nurses, volunteers and one-to-one support teams helping families adjust to life with a heart or lung condition or after a stroke.

We are looking for an enthusiastic Assistant Manager for our Melrose store. You’d be responsible for leading a team to engage with the community to deliver the set Key Performance Indicators. You will have the autonomy to be innovative in achieving your targets.

CHSS employees enjoy a variety of organisational benefits including Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.