Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

As a Strengths and Assets Coach at Crisis, the national charity for people experiencing homelessness, you will play a key role in supporting people who have experienced homelessness to identify, develop, and build on their personal strengths. Your work will centre on empowering individuals to create sustainable housing situations through meaningful community connections, access to training and development, and opportunities in employment, volunteering, and leisure.

In this role, you will draw on a diverse toolkit of coaching and facilitation skills to support members in setting person-centred goals and taking practical steps toward them. Using a psychologically informed approach, you will help build confidence, resilience, and the capacity to access wider community resources—enabling members to thrive as active citizens. You will also work with the learning team to support the delivery of a range of engaging formal and informal learning opportunities focused on employability, volunteering, tenancy skills, and personal development.

This is an exciting opportunity to shape and grow the Strengths and Assets services at Crisis Edinburgh Skylight, working closely with colleagues and partners across multiple sectors. Together, you will contribute to the development of innovative learning and progression pathways that remove barriers and open doors for people moving out of homelessness.

Skills, Knowledge, and Experience Essential for Success

• Experience in community education, tenancy skills development, volunteering, training, and tenancy sustainment.
• Experience working alongside marginalised individuals or groups, using a coaching approach to build strengths and assets.
• A strong understanding of the needs, challenges, and sensitivities involved in supporting people facing homelessness and exclusion, with the ability to develop practical, person-centred solutions.
• Awareness of the barriers to engagement and participation experienced by people facing homelessness and an understanding of how these might be overcome.
• Knowledge of psychologically informed approaches, particularly when working with people who have experienced complex trauma or long-term marginalisation.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative andEquitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

The Rapid Re-accommodation Welcome Centre provides emergency accommodation with support to anyone who would otherwise be rough sleeping in Edinburgh.Following an incredible lifesaving winter season starting in 2025, the Welcome Centre will now continue operating for a further 11 months, through till 31 March 2027 in the first instance.

We are currently looking for a Day Shift Team Leader to cover the following shifts, working on a two-week repeating rota.

Week 1

Wednesday 07:45 –20:00

Thusday 07:45 –20:00

Week 2

Wednesday 07:45 –20:00

Thusday 07:45 –20:00

Saturday 07:45 –20:00

Sunday 07:45 –20:00

The Dayshift Team Leader role involves working 12-hour day shifts (seven on/seven off), overseeing volunteers and liaising with other agencies to identify suitable accommodations for each individual to move on to.

They will work closely with the Welcome Centre leadership team, with guests and volunteers. Good communication skills, along with problem-solving and decision-making, are essential.

The post is a fixed term contract ending on 31st March 2027.

Successful applicants for this post will require membership in the PVG scheme.

As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with Equality Act 2010. Applicants should have and be able to evidence an active Christian faith and commitment.

The Rapid Re-accommodation Welcome Centre provides emergency accommodation with support to anyone who would otherwise be rough sleeping in Edinburgh. Following an incredible lifesaving winter season starting in 2025, the Welcome Centre will now continue operating for a further 11 months, through till 31 March 2027 in the first instance.

We are looking for Project Workers to join as:

Day Shift Project Workers (7.45am till 8pm, up to 39.375hrs a week)

Twilight Shift Project Worker(6pm-12am)

Twilight Short Project Worker(7:45pm-12pm)

Night Shift Project Workers (7.45pm till 8am, up to 39.375hrs a week)

The Day Shift Project Worker role involves working 12-hour day shifts (usually seven on/seven off). You will work alongside partner agencies to build support plans for individuals who are staying at the Rapid Re-accommodation Welcome Centre, to help move guests on to more suitable long-term accommodation.

The Night Shift Project Worker role involves working 12-hour night shifts (usually seven on/seven off). You will take directions from the night shift team leader who will distribute tasks throughout the night. These can include supporting volunteers as they serve hot meals to guests in the dining area, watching over the entrance to the Rapid Re-accommodation Welcome Centre, looking after reception, answering guest’s questions and keeping paperwork updated.

The Twilight shift roles involves working up to 6 hour twilight shifts. Please refer to each role’s Job Descriptions for specific tasks.

The post is a fixed term contract ending on 31st March 2027.

We are looking for candidates with the following knowledge, skills and experience:

• Experience in working with the vulnerable
• An understanding of mental health and addiction issues
• Ability to deal appropriately with challenging behaviour
• An SVQ level 3 in Care/Promoting Independence or equivalent is desirable
• Administrative skills and experience in the use of Microsoft Office packages, especially Word, Excel and Outlook
• Excellent interpersonal skills
• Flexibility to respond to a changing environment
• Ability to maintain clear & accurate records

Successful applicants for this post will require membership in the PVG scheme.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Applicants should have and be able to evidence an active Christian faith and commitment.

Mission Statement

Our long-term vision is to end youth homelessness. Our more immediate mission is to ensure that every young person in Scotland has access to expert youth specific services to assist them to avoid, resolve and move on from homelessness, making it rare, brief, and non-recurring.

Context

We have an excellent opportunity for someone with experience of project & resource management, business organisation, facilities support and administration to join our People and Business Support Team based in Edinburgh. We are looking for someone who thrives working in a fast-paced but fun environment and loves to be involved in a variety of business support and facilities management tasks. Working in collaboration with our People and Business Support Manager, you will help create and improve the successful delivery of our support and facilities services across the entire organisation.

There will be opportunities to take the lead on a wide portfolio of projects from inception to delivery. The ideal candidate would be someone who likes a challenge and can take an idea or brief and develop it into a workable solution or product. You will need to have problem identification and analytical skills – being able to spot an area for development, and then actively working to improve it. You must possess excellent written/verbal communication skills as well as being able to multi-task, juggling conflicting deadlines whilst producing high standards of work with accuracy and attention to detail.

Are you a hardworking and task-driven person with a background of working with a wide range of people?

If so, this role in our FareShare depot could be the perfect opportunity for you.

About Cyrenians FareShare Depot

Cyrenians FareShare is part of the FareShare UK charity network established in 1994, which aims at relieving food poverty and reducing food waste in the United Kingdom. It does this by obtaining good quality surplus food from the food industry that would otherwise have gone to waste and distributing it to frontline charities and community groups across the UK.

About the role

You will be part of a small team of staff that works with 50+ volunteers helping to redistribute food to charities throughout South East and Central Scotland. Your main responsibilities will include:

• Receiving deliveries, organising stock and packing orders
• Delivering orders to our Community Food Members in our FareShare van
• Supporting our Depot volunteers with the day-to-day operations of the Depot

About You

You will be an outgoing individual with excellent interpersonal skills and a creative approach to problem solving. You will also be:

• Hard working, motivated and be able to work well as part of a team.
• Organised with good IT skills
• Able to work with a wide range of people from all backgrounds

How we’ll support you

You’ll be joining a small but experienced and knowledgeable team who will give you full introduction to all aspects of the depot.

You’ll have a supportive manager as well as access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we take a public health approach to tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.

Read more about our values

Do you have a passion for making a difference in someone's life? Do you have patience and want to create a safe environment for people to stay? If you do, we have an opportunity for you.

Role

We are looking for a Night Shift Worker who will maintain Bethany House as a safe environment for residents while promoting a caring environment through high standards of professional practice. You will work alongside one other night shift worker each night, offering support to residents and safeguarding the house

Your tasks include establishing and maintaining the general security of the building during night shift hours, in accordance with policies and procedures and accepted customs and practices; and upkeep of our 24 hours residential unit.

Experience of working with vulnerable and homeless people, experience of working within a team and an understanding of mental health issues, addiction problems and chaotic behaviour are essential for the role. You will have an SVQ2 qualification or be willing to work towards this.

As Bethany is a Christian organisation this post carries an Occupational Requirement in line with Equality Act 2010. Applicants should have and be able to evidence an active Christian faith and commitment.

Successful applicants for this post will require membership of the PVG scheme.

We are committed to helping our employees flourish personally and professionally. Below are a few examples of the ways we support our employees.

Bethany provides 30 days of annual leave initially to all contracted staff, rising to a maximum of 40 days depending on length of service.

Bethany provides enhanced payments for maternity, paternity, and adoption.

Bethany operates a company pension scheme to which all staff are auto-enrolled, with option to opt out. We will match any staff member’s pension contribution up to a maximum of 5%.

Bethany provides a death in service benefit scheme.

We're looking for two inspirational people to join us as Assistant Shop Managers in our up and coming Shelter shop in Aviemore.

These opportunities are exciting and we'd like you to join us to raise vital funds for homeless and badly housed people across Scotland.

The role will involve working closely with the Community Shop Manager to ensure the shop will look welcoming, visually appealing and the shop volunteers are motivated and keen to engage with customers to help maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Are you interested in shaping the future in our newest Shelter Scotland shop? If that sounds like you, we are hiring for our brand new Shelter shop in Aviemore, we're looking for a confident and influential person who is community-driven and ready to take the lead as the shop manager.

This is an opportunity to bring bold ideas to life as well as being the shop manager, giving you the chance to take creative control of visual merchandising within the shop.

If you want to lead a team, empower and motivate individuals this could be the role for you!

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

About Shelter Scotland

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

About Simon Community Scotland

Simon Community Scotland is the largest provider of homelessness services in Scotland. Our vision is for everyone to have a safe place to live, with access to the support they need. Every day we help make positive things happen for people facing extremely difficult circumstances. Everything we do is about and for people, the people we support, our staff, our partners and everyone affected by homelessness. Our values are built into every area of activity and tell the story of how people remain at the heart of Simon Community.

Day by day, person-to-person, we tailor what we offer to what people need. We are here to provide consistent, friendly and informed support so that people can explore options and take 'the next step' towards a positive future. We offer support across a range of service delivery points; Street Outreach teams, Housing First initiatives, Floating Support, Information Hubs, Managed Alcohol Program (MAP), Supported Accommodations, Emergency Accommodation, Rapid Access Accommodation, and our own rented properties. These services are delivered across many local authorities within Glasgow, North Lanarkshire, Edinburgh and Perth.

We welcome people with a wide range of skills and experiences to our team. To make a difference, we need to work flexibly, with everyday leadership and a 'can-do' approach. We want to make it right and make it happen –not only for the people we support, but also for each other.

Our #OneTeam ethos is core to who we are, and it means caring for and supporting each other regardless of our role, service or location. Find out more about our services here.

Our Support Services

Job Purpose

The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

Supported Accommodation services in North Lanarkshire operate on a 24-hour basis to ensure the safety and well-being of everyone we support. Continuous cover is provided through a rolling rota, and staff are expected to work flexibly across this rota, which includes day shifts, late shifts, waking night shifts. 2 of our services are covered by nightly sleepovers. This ensures that support is always available when needed. Staff play a key role in maintaining a safe and supportive environment, responding appropriately to incidents or emergencies, and providing reassurance and practical support at all times. This 24-hour model enables consistent, person-centred support, promotes stability within the service, and ensures that the needs of individuals are met both during the day and overnight, in line with safeguarding responsibilities and organisational policies.

The shift patterns are 5 days over 7, day shift 8-4, Late shift 1-9 Nightshift 9pm-8am sleepover 12pm-2pm the following day. Although you may be initially based at a service, you could be moved to another service to ensure we meet the needs of service delivery.

Job Summary

You will be passionate about supporting and changing expectations and experiences of people we support, many of whom have experienced significant trauma, exclusion and stigma.

As a Support Worker in homelessness services, you'll be instrumental in empowering individuals affected by homelessness, addiction, challenging mental health and trauma. You'll provide compassionate, person-centred support, guiding them towards securing safe and stable housing and developing tools to manage their challenges. Your role is vital in helping people access essential resources, build resilience, and ultimately live a life free from harm and abuse.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You will work collaboratively with partner agencies in a supportive environment. The role involves providing both practical and emotional support, helping individuals to secure accommodation, access benefits, and connect with a wide range of health, wellbeing, and advocacy services.

Our team builds strong professional relationships with local authorities, support providers, and other external partners to ensure our support is coordinated and effective. You will adopt a harm reduction approach, providing advice and Naloxone trained as needed.

We’re looking for an organised and customer-focused Property Co-ordinator to support the delivery of a high-quality asset management service. This is a fast-paced role where you’ll help coordinate repairs, support maintenance programmes, and ensure excellent service for our customers

Key Responsibilities

• Coordinate reactive repairs and void works in line with targets
• Respond to customer enquiries and provide clear advice
• Support planned and cyclical maintenance programmes
• Monitor contractor performance and customer satisfaction
• Maintain accurate records, reports, and compliance systems
• Communicate effectively with customers and stakeholders
• Promote digital services and self-service options

About You

• Experience in an administrative or office-based role
• Strong organisational, IT, and communication skills
• Ability to prioritise and manage a varied workload
• Customer-focused with a proactive approach

Desirable:

• Experience in property maintenance, contractors, or social housing
• Relevant qualification (or willingness to work towards one)

Our employee benefits

• Company sick pay scheme on completion of probationary period
• 34 days’ holiday per annum, pro rata for part-time hours
• Access to Health and Wellbeing resources such as 24/7 GP Service, Physiotherapy and Employee Assistance Program and in-house Mental Health First Aiders
• Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
• Company pension scheme and other benefits such as Death in Service
• Discounts at major online and High Street retailers