About CHAI

CHAI is a leading community advice organisation dedicated to reducing poverty, preventing homelessness and improving the wellbeing of individuals and families across Edinburgh.

We believe that no one in our communities should endure hardship. Our Financial Wellbeing Team provides high-quality welfare rights, debt and housing advice to some of the city's most vulnerable people through a range of community-based services.

We are looking for an experienced, motivated and inspirational Service Manager to lead our Financial Wellbeing Team and help shape the future of our services.

About the Role

This is an exciting opportunity to join CHAI's Senior Management Team at a time of continued growth and development.

As Service Manager for our Financial Wellbeing Team, you will lead a dedicated team of advisers delivering life-changing welfare rights, debt and housing advice to individuals and families across Edinburgh. You will be responsible for ensuring the highest standards of service delivery, supporting and developing staff, maintaining strong relationships with commissioners and partners, and driving continuous improvement across the service.

This is a varied and rewarding leadership role that combines operational management with strategic development. You will play a key role in shaping and expanding our services, identifying new opportunities, supporting funding initiatives and helping to ensure CHAI continues to meet the changing needs of our communities.

We are looking for someone who is passionate about tackling poverty and inequality, who inspires others to achieve their best, and who is committed to delivering excellent advice services that empower people to improve their lives.

If you are an experienced manager with a collaborative leadership style, excellent organisational skills and a commitment to social justice, we would love to hear from you.

Job Purpose

As a member of CHAI's Senior Management Team, you will provide leadership and operational management to a team of advisers delivering welfare rights, debt and housing advice in accordance with the Scottish National Standards for Information and Advice Providers.

You will ensure services are delivered to the highest professional standards, contractual targets are achieved, and staff are supported to deliver outstanding outcomes for clients.

Our advisers work across a variety of locations including GP surgeries, Mental Health and Recovery Hubs, community venues and CHAI offices.

This is an exciting opportunity to make a genuine difference to the lives of individuals and families experiencing financial hardship.

Are you looking for an opportunity to use your events and organisational skills to enable Scotland's charities and voluntary organisations to learn new skills, share challenges, connect with each other and celebrate successes?

The SCVO events and learning programme welcomes more than 5,000 individuals each year and this is your chance to be at the heart of making it happen.

About the role

We’re recruiting to bolster our customer service team and ensure Scotland’s charities and other voluntary organisations are supported to thrive.

Our new Officer will contribute to the smooth running of the programme by using their organisational and communication skills to:

• Support our online and in-person events - from small webinars to The Gathering
• Respond to enquiries from charities of all shapes, sizes and purposes
• Engage with venues, speakers and other event contributors
• Upload our web listings and ensure our content is accurate
• Process and report on our customer and event data

About you

Your combination of engaging communication skills, slick organisation skills and understanding of what makes an excellent event will enable you to thrive in this role. If you’re a to-do list pro, enjoy a busy, varied workload, and love it when a plan comes together, then this could be the job for you!

How we’ll support you

You’ll be joining a knowledgeable, experienced team who are skilled in events and customer service, and generous in sharing their knowledge and helping you learn on the job. You’ll be supported directly by the Service Development Manager and Events & Learning Manager in finding your feet and prioritising your workload.

SCVO is a supportive employer, with many wellbeing support policies and a values-driven approach.

Part time hours and other flexible working options, including working from home for part of the week, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, please contact us at HR@scvo.scot

Can you turn evidence into impact and action - and make sure people’s voices shape how we enhance and deliver our programmes? We are looking for a Research, Participation & Impact Lead to strengthen how Right There learns, improves and communicates the difference we make.

You will bring together research, evaluation, participation and impact reporting across our For People, At Home and In The Community programmes. Working with colleagues, partners and people with lived experience, you will turn qualitative and quantitative evidence into practical recommendations, stronger services and informed strategic decisions.

Right There is a Scottish charity working to prevent people from becoming homeless or separated from the people they love. For more than 200 years, we have offered practical help, safe homes, emotional wellbeing support and strong community relationships.

Our vision is a world where everyone has an equal chance to create a safe and supportive place to call home. We work without judgement and tailor support to each person’s needs, strengths and aspirations.

Your Role

• Lead Right There’s research, participation and impact activity, ensuring it informs strategy, service improvement and organisational learning.
• Analyse programme performance, outcomes, lived-experience insight and external trends, turning complex information into clear recommendations.
• Strengthen practical, proportionate systems for monitoring, evaluation and reporting, and support teams to use them confidently.
• Design inclusive and trauma-informed participation and co-production approaches so feedback shapes decisions.
• Research policy, best practice and sector developments; benchmark Right There’s work and coordinate clear organisational responses.
• Test new approaches through scenario planning, focused projects and partnerships, with clear governance and learning.
• Produce compelling reports, briefings, consultation responses and evidence for tenders, grants and stakeholder engagement.
• Represent Right There in relevant local and national forums, building relationships that support learning, influence and innovation.

You will be curious, organised and confident working with people, data and evidence. You will build trust, ask thoughtful questions and make complex information useful, helping Right There make better decisions, demonstrate impact and keep improving.

You may come from research, monitoring and evaluation, participation, service improvement, impact reporting or social policy. Experience in charity, housing, homelessness, health, social care or community settings is welcome; what matters most is your ability to combine sound evidence with lived experience to improve outcomes.

What you will bring

• Experience leading or delivering research, evaluation, participation or impact work.
• Strong qualitative and quantitative analysis, with the judgement to identify what matters.
• Clear, engaging communication for different audiences, from programme teams to senior leaders and external stakeholders.
• Confidence facilitating workshops, consultation or engagement with a range of people.
• An ethical, inclusive and person-centred approach, with an understanding of trauma-informed practice.
• Strong project management skills and the ability to balance priorities, influence colleagues and work collaboratively.
• A commitment to Right There’s values and to improving outcomes for people facing tough times.

Our Offer

• The post holder will report to the Director of Programmes.
• Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
• Your usual place of work is 15 Dava Street, Glasgow, G51 2JA. Hybrid working, minimum 3 days office based.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment criteria
• Cycle to Work scheme
• Option to purchase and sell annual leave

We are recruiting a Neighbourhood Officer to join our Mid Market Rent (MMR) Neighbourhood Team. This is your chance to deliver a high quality, customer-focused housing management service, supporting our MMR customers to enjoy safe, well-managed homes and communities.

You will join a team where you are trusted to manage a varied caseload, working closely with colleagues, partner agencies and customers to keep neighbourhoods safe and tenancies sustainable.

At Kingdom Group, we believe everyone deserves more than a home. Through Kingdom Housing Association, we provide good quality, affordable homes and services across Fife, Forth Valley, and Clackmannanshire, helping people live well and thrive in the communities they call home.

The Role

As a Neighbourhood Officer, you will:

• Provide a customer-focused housing management service, responding to enquiries and attending customer engagement events to understand needs and expectations.
• Manage, investigate and resolve housing management cases, including anti-social behaviour, rent arrears, hoarding and neighbour disputes, escalating to legal action where required.
• Act as an advocate for vulnerable and at-risk customers, raising welfare and safeguarding concerns and connecting people with the right support.
• Take a proactive approach to debt management and income recovery, providing benefits guidance and signposting customers to further support.
• Manage lettings and allocations for MMR and social housing properties, from advertising and viewings through to post-allocation visits and tenancy deposit administration.

Why Join Kingdom Group?

At Kingdom Group, every role is about making a difference. Whether you are supporting one person to live more independently or leading a whole service, your work changes lives.

We are proud to hold Investors in People Gold and Investors in Young People Platinum accreditations, reflecting our long-standing commitment to development, wellbeing and creating a workplace where everyone can thrive.

What We Offer

A varied, rewarding role at the heart of our communities, alongside the day-to-day support of an experienced team. We invest in our people and we offer:

• A values-led culture rooted in being Customer-focused, Accountable, Respectful, Efficient and Supportive.
• Ongoing investment in your professional development, including funded qualifications and clear career pathways.
• A flexible approach to working that supports wellbeing and personal commitments wherever the role allows.
• A workplace committed to equality, diversity and inclusion, where every colleague is welcomed and valued.

About You

We are looking for someone who:

• Holds an HNC-level qualification in a relevant discipline, an equivalent Housing qualification, or equivalent experience, with at least two years in a similar customer focused role.
• Has strong digital skills and a genuine commitment to continuous professional development.
• Handles sensitive and emotive issues, and challenging behaviour, with compassion and professionalism.
• Communicates confidently with a wide range of customers, colleagues and partner agencies.
• Has a working knowledge of relevant housing legislation, Universal Credit and other benefits, and data protection requirements.

Tiree Community Development Trust (known as “Urras Thiriodh”) are seeking a suitably experienced and skilled candidate to play a key role in development of commercial trading activity and income generation, in the beautiful and vibrant Inner Hebridean island of Tiree.

The newly created role is based within our Projects and Services Team, and will take on a lead oversight of existing commercial trading activity within our company group, as well as playing a key role in delivery of work to develop new income streams via trading activity, to support the future funding of the Trust, it’s development work and community services. The role has a dual focus around operational delivery and improvement, and project development and delivery to fund and deliver new assets and activities. Existing trading activities include a community filling station, leased premises for local businesses and delivery of useful assessment services and certifications such as EPCs. There is also an expectation that this role will support the current development of community housing, and the eventual administration of that housing for affordable let to local residents.

The role will play a key part in the ongoing delivery of our Community Development Plan – tireetrust.org.uk/the-development-plan

Are you passionate about supporting people to live independently? Are you able to build trusted relationships and be flexible and creative in your approach to supporting others?

If so, this role working to provide homes for those most in need is for you.

About the role

Cyrenians WiSH project is an exciting partnership with Resonance, a social investment organisation, which purchased homes for charity partners to provide to vulnerable women. Domestic Abuse is the biggest cause of women’s homelessness in Scotland, and the fund purchased 30 homes for Cyrenians to provide to women and children who have had to leave an abusive household.

Working in a small team, you will provide relationship-based support to women who have become homeless due to fleeing domestic abuse. You will assist them to settle into one of our safe, supported properties and work alongside them to manage risk and promote wellbeing while they transition into a new permanent home.

About You

You will be an experienced support worker, and passionate about helping vulnerable people into a better situation. You will also be:

• Experienced in working within homelessness, social work, health or related fields
• Trauma-informed and committed to supporting those who face disadvantage and stigma
• Organised and able to work flexibly with a varied workload

Under Schedule 9 of the Equality Act 2010 only women are eligible to apply.

How we’ll support you

You’ll be working independently with a supportive manager and a range of internal and external colleagues and partnerships. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.

About us

At Cyrenians we tackle the causes and consequences of homelessness by taking a values-led and relationships-based approach to delivering our services. You can find out more about our organisation and our impact online.

Our values

Compassion | Respect | Integrity | Innovation

We are looking for a self-motivated and enthusiastic individual to join our high performing Property Services Team. The role covers all aspects of Estate Management. The successful candidate will take a lead role in ensuring Hillhead Housing Association’s operating area is maintained to the best standard and is a safe and healthy environment for all.

Our ideal candidate will be well organised with the ability to keep clear and concise records, will have experience in completing small repairs and a knowledge of Health and Safety legislation. The successful candidate will have excellent communication skills and be confident using their own initiative to complete tasks, as well as being able to work well as part of a small team. This is a vital customer facing role and the successful candidate should have the ability to develop and maintain positive working relationships.

Four Square are recruiting for casual weekend practitioner at our supported accommodation services for young people.

Purpose of the service

The purpose of a homeless youth accommodation service is to provide safe, stable, and supportive housing for young individuals experiencing homelessness. This type of service aims to address the unique challenges faced by homeless youth and offer a range of support to help them transition to stable and independent living.

Purpose of the Role

The Practitioner for Youth Services plays a crucial role in delivering practical and emotional support to empower young people through a strength-based trauma informed approach, enabling them to make informed choices about their lives. The service aims to evidence and monitor the progress of young individuals through regular assessments, ensuring their safety and well-being. Additionally, the role involves supporting young people in various aspects, such as housing benefit applications, understanding housing options, accessing education and employment opportunities, and connecting with community resources. The service is dedicated to delivering a supportive environment and seeking feedback from young people to continuously improve the quality of the service.

Click here to read the job description.

Four Square is looking for a Weekday Practitioner to join our Keymoves service - a trauma informed service supporting women aged 16+ who have experienced domestic and gender-based violence, including honour based violence and forced marriage.

We're looking for compassionate, resilient individuals with experience supporting people affected by domestic abuse. You'll have excellent communication skills and the ability to adapt your approach to meet each woman's individual needs through person-centred support. We welcome applications from women with lived experience.

This is an opportunity to be part of a dedicated team that helps women rebuild their lives in a safe, supportive environment.

The working pattern is Monday to Friday on a rolling rota, with shifts from (7.30am-3.30pm, 10am-6pm, 2pm-10pm).

Do you have a passion for helping vulnerable people enjoy as much fulfilment as they can and feel included in their community? If compassion, care and inclusiveness are an important part of who you are, our opportunities to work away from the routine in a demanding, challenging but emotionally rewarding role could be for you.

West Dunbartonshire Intensive Assertive Outreach Team provides Assertive Outreach and Intensive Case Management to support people currently experiencing problems with their alcohol and/or other drug use.

The assertive outreach approach offers a person-centred and flexible model of service.

The service adopts a “no wrong door” approach, with multiple points of entry, including self-referral and providing an out of hours response with some overlap to facilitate follow up engagement and referrals to mainstream services and offer short periods of support to those who’s needs are not being met.

This model is designed to take services throughout West Dunbartonshire to reach people who have traditionally struggled to engage, building a trusting relationship during this period.

As a Lead Practitioner, you will work with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

We welcome applications from all candidates who are eligible to work in the United Kingdom. However, we are not able to sponsor visas.

Turning Point Scotland offers a Salary Matching opportunity within the pay points of the role and based on experience.

Please note that IT skills are required for all our vacancies.

Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date.