The Caseworker will support Patricia to be an active, impactful and approachable MP. You will provide information, advice and support to local people on a wide range of local, national and international issues.

Managing a large caseload to help to respond to issues raised by constituents by phone, email, social media or face to face, you will be required to communicate with a range of stakeholders including government departments, the voluntary sector, and other organisations.

You will join a small constituency office team, including a full time and part time Caseworker, a Constituency Support Officer and an Office Manager.

Key responsibilities

• Process and manage constituent casework, received by phone, email, social media or face to face - acknowledging receipt of enquiries, gathering relevant information, and corresponding with government departments and other agencies and organisations as appropriate
• Attend and assist with MP constituency advice surgeries and other relevant meetings, following up as appropriate
• Draft responses to constituents and ensure all cases are dealt with promptly, sensitively, confidentially, and in line with the MP’s policies
• Log and monitor all cases, ensuring that progress is tracked, and actions are completed
• Analyse patterns of enquiries and produce information and reports to inform ongoing work
• Retain records and information confidentially and in line with data protection legislation
• Some work outside of normal working hours may be required, particularly for MP advice surgeries, and occasional work travel

Required skills and values

• Ability to deal with and prioritise a large and varied caseload, and work well under pressure
• Ability to manage expectations in sometimes challenging circumstances
• Excellent interpersonal and written communication skills
• Good IT skills including MS Office
• Ability to draft letters and emails to a high professional standard
• Ability and willingness to develop knowledge in specialist areas
• Ability to work independently as well as effectively as part of a small team
• Discretion and professionalism
• An understanding of Scottish and UK politics and governance
• Sympathetic to the aims, values and objectives of the Labour Party

Desirable skills

• Previous casework experience

This is a full-time role worked Monday to Friday in the constituency office.

Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting & Pass Office. See Members’ Staff Security Clearance page for further information.

Team Leader (Every One Every Day Kirkcaldy) Maternity Cover

Corra Foundation’s vision is for a society in which people create positive change and enjoy fulfilling lives. At Corra we are committed to increasing the diversity of our team and encourage applications from all backgrounds.

We are now recruiting for a full-time Team Leader (Maternity cover) role fixed term until 31 January 2027. This is an excellent opportunity for people with relevant skills and experience to join a friendly, hardworking, passionate team keen to make a difference alongside our communities.

Working in the Kirkcaldy Area the postholders will deliver the ’Every One Every Day’ programme. You’ll help to develop ideas brought to you by residents and grow a network of people, projects and spaces which support people to participate. You will use co-production tools and co-creation to ensure everything that happens is led by local people, makes use of their skills and aspirations, and helps to build community. You’ll create welcoming spaces for people to develop and deliver project ideas, as well as a series of makerspaces.

The role will require a person who understand participatory culture and approaches, and are excited about encouraging people to develop their ideas. You’ll have practical skills that can support projects (like cooking, crafting, making, mending or artistic skills). You’ll need excellent interpersonal, relationship building and communication skills, excellent organisational skills, enthusiasm and a willingness to learn. You’ll also have a commitment to Corra’s ‘ways of working’ principles and supporting diversity, equity, and inclusion.

Are you a rigorous researcher? An expert at engaging? And a crack communicator? Do you have a proven track record in engagement at a senior level in public affairs and are passionate about good policy making? Then read on as we have a fantastic new role.

The David Hume Institute is expanding its core team to increase capacity due to growing demand. It’s a strategic but hands-on role as we are a small team. We are looking for a senior operator with a track record of being non-partisan and who is not afraid to roll up their sleeves to get the job done.

Experience of strategic communications is essential. You will need to deliver research projects, publications and related engagement activity, create and curate persuasive content across a variety of platforms and events. You'll work closely with the Director to develop strategic partnerships and fundraising.

Curiosity and keeping up to date is essential, as is, the ability to stick to deadlines and being able to quickly adapt to rapidly changing circumstances. It's fast moving and requires a questioning analytical mind. You’ll need an understanding of the economy and be able to work across complex policy areas. Conscientiousness and energy are vital. Have a look at the job description to find out more including details of how to apply.

The Community Programme Producer will work with the Programme Manager and Programme Team to develop a creative programme which opens up new and diverse perspectives on the histories and heritage of our site, working with communities who are currently underrepresented within our audience.

Thanks to funding from the NLHF, the successful candidate will have the opportunity to research best practice in heritage and visual art community programmes, work with the local community to develop pilot projects, and propose a community programme for the future using evaluation from the pilot projects.

We are looking for someone with experience of working with community groups, and an interest in creative learning, heritage and/or visual art.

About Urban Roots

Urban Roots is a community-led environmental and health improvement charity based in the Southside of Glasgow. For over ten years we have worked alongside local residents and volunteers to establish and support a network of community gardens and woodlands. We also deliver healthy cooking programmes and outdoor learning and play activities for children and young people.

The Role

We are seeking an experienced and organised Volunteer Coordinator to lead on the recruitment, training, and ongoing support of volunteers across our community and environmental projects.

You will be responsible for managing volunteer enquiries, promoting volunteering opportunities, ensuring best practice in volunteer involvement, and supporting colleagues to work effectively with volunteers to deliver high-quality, inclusive programmes.

Strong experience in volunteer coordination is essential. Experience of working in the third sector and/or an interest in environmental or community-based work is highly desirable.

If you are passionate about people, inclusion, and making a positive difference in communities, we would love to hear from you.

More information about our work can be found at urbanroots.org.uk

The overall aim of this post is to provide support and advocacy to survivors who are engaged, or considering engaging, with the criminal justice system following an experience of sexual violence. This role includes supporting survivors to give statements to police and taking on the role of court supporter which can be any Sheriff and High Court within Scotland.

Salary: £29,011 (probationary salary for first year) rising to £31,231 (after 1 year and successful completion of probation period)

Funder: Victim Centred Approach Fund (VCAF)

Hours: 35 fixed term until 31st of March 2027 (potential for extension based on funding)

Location: Dundee & Angus- Travel across Scotland required

Annual Leave: 38 days + 5 public holidays per year, increasing to 42 days + 5 public holidays after 4 years of service.

Supportive & Inclusive Culture: Join a passionate, values-driven team working to create real change for survivors.

Full details available in the recruitment pack below.

This is a key new role in Beira’s Place where your expertise as a supervisory practitioner gained from your provision of trauma informed support services, will be utilised to directly provide high quality line management to Support Practitioner front line staff. Working under the supervision of the Support Services Co-ordinator, you will be a first point of contact to staff, providing support, advice, supervision, direct leadership and case management oversight.

This work will include safeguarding, operational & risk management and overseeing individual performance to ensure high standards of practice, continuous improvement and enhancement of practitioner standards in line with service objectives.

It is expected that this post holder will have substantial frontline experience in working with and supervising staff providing support services to women impacted by sexual violence and other forms of gender-based violence.

This role requires strong leadership and a stated commitment to providing direct support services to women from aged 16 years, in a single sex, women only environment.

The Team Leader will be directly supervised by the Support Service Co-ordinator and will work closely with the Senior Management Team to help maintain the working principles, objectives and policies of Beira’s Place including to:

• Provide effective daily leadership & line management to Support Practitioners ensuring high standards of trauma-informed practice and services are delivered to women who are survivors of sexual violence, abuse and exploitation.
• Support the Support Service Co-ordinator to ensure smooth operating practices and procedures.
• Contribute to service delivery in accordance with the organisation’s ethos, policies and procedures by providing effective case and performance management, promoting safety and well-being for staff and service users alike.
• To provide reflective practice sessions in addition to existing internal and external staff support provision, to ensure high quality of standards and highlight areas of improvements.
• To recommend to the Support Service Co-ordinator a schedule and focus for service specific practice development sessions for workers, setting clear expectations of such sessions and how these developments positively impact practice and support staff wellbeing & development.
• To support the robust information gathering and evidence-based reports with the Support Service Co-ordinator, and for the CEO to report to the Board of Directors at their meetings.
• Attend internal or external meetings as appropriate to the post, as well as participating in regular internal and external supervision meetings.
• Participate in an ongoing programme of training and continuous personal and professional development to ensure that skills, knowledge and working practices are up to date and evidence based.
• Any other duties relevant to the post of Team Leader as directed by the Support Service Co-ordinator or Senior Management Team.

Requirements

The Team Leader will have a high level of professional experience working in sexual/gender-based violence services at both practitioner and management level and experience in supporting a team of Support Practitioners. They will also have extensive experience in staff supervision, delivery of support services, workforce development and performance management of support staff.

Duties

The duties of the Team Leader post will be to:

• Provide support and supervision to Support Practitioner staff, ensuring all operational service delivery processes are implemented effectively.
• Monitor cases and workloads of Support Practitioners to ensure that services are delivered in a supportive and safe environment for staff and service users.
• Work closely with the Support Service Co-ordinator and Support Service Administrator to ensure that the service is effectively delivered, with referrals and service users being responded to in a trauma informed and timely manner.
• Contribute to the identification & development of Support Practitioners overall training and development plans.
• Work closely with relevant staff to manage and minimise waiting times for service users.
• Contribute to regular team meetings, peer support meetings and facilitate individual support & supervision sessions.
• Meet regularly with the Support Service Co-ordinator, Support Service Administrator and Senior Management Team.
• Assist and participate alongside the Senior Management Team in the recruitment and induction of support staff.
• Provide input into the effective monitoring and evaluation of the organisation’s support services.
• Record and pass on any safeguarding issues or concerns raised by staff as a priority.
• Report any risk in relation to Health & Safety, confidentiality, GDPR, etc as soon as possible to the CEO or member of the Senior Management Team.
• Ensure the maintenance of accurate records in OASIS in accordance with best practice and the organisation’s policies.
• Assist with the improvement of organisational policies and procedures as appropriate.
• Liaise with external agencies, building and sustaining multi-agency partnerships as required.
• Reporting directly to the Support Service Coordinator for regular supervision and providing updates on the support service and any issues that may be occurring.
• To carry out any other duties relevant to the post of Team Leader as directed by the line manager or Senior Management Team.

The COVEY Board of Trustees is seeking to appoint new trustees with expertise in one or more of the following areas:

• HR/Employment Law – e.g. people management, organisational change, staff wellbeing and employment law in a UK context.
• Children, young people and family services – particularly in areas such as mentoring, youth work, education, social care or whole-family support.
• Senior leadership – proven experience at CEO or equivalent senior leadership level, ideally within the third sector or local/national government.

COVEY (Community Volunteers Enabling You) is a lifeline for children, young people, and families across Lanarkshire. Since 1992, we have provided 1-1 and group-based befriending, mentoring, and family support services tailored to those who need it the most.

Please view our short impact video that can be found on the ‘About Us’ page of our website : covey.org.uk

Our Board of Trustees bring wide ranging skills, knowledge, expertise and passion to the organisation. Working closely with the Chief Executive and Leadership Team, the Board has legal responsibility and strategic oversight of the charity, ensuring that it is financially sustainable, has strong governance, manages risk effectively, protects its reputation and delivers against its strategy and charitable objectives.

We have created a supportive, welcoming Board and will give you the support you need to get the best out of the experience, including a structured induction and opportunities to learn more about COVEY’s work.

Applications are encouraged from groups currently under-represented on charity Boards in Scotland.

This is an exciting and rewarding opportunity for an enthusiastic and committed individual. You will have the opportunity to use and further develop your skills and experience to support children and families across Lanarkshire and beyond.

The role will involve attending Board meetings (approximately four per year) plus an AGM and/or EGMs; and any training and strategy days as required. There will also be opportunities to join any standing committees of the Board or occasional short life working groups.

The position is voluntary, however reasonable travel expenses are reimbursed. Location: Meetings of the Board are normally held every quarter at South Lanarkshire College in East Kilbride between 6.00pm – 8.00pm.

Join Our Team as a Digital Skills Tutor

Are you passionate about supporting people with a spinal cord injury across Scotland? Do you have a knowledge of assistive technologies and an ability to work with volunteers from a diverse range of backgrounds?

Spinal Injuries Scotland is looking for a Digital Skills Tutor to join an exciting new project seeking to recruit and train volunteers to equip Spinal Cord Injured individuals with the technology and skills to improve their life chances by enabling them to access job opportunities, online learning, skills development, training and volunteering resources.

You'll be part of a dedicated team looking to enhance participants' quality of life through the provision of and training to use tailored assistive technology. This will be a fixed-term contract for 12 months initially, with a goal of developing a replicable model and continued funding for digitally enabling Spinal Injured people across Scotland. This is a fast-paced, varied role with real scope to make a lasting difference.

Embracing difference, leading change

Are you looking for your next step in your social care career? Are you a dynamic leader who thrives on building strong relationships, adapting to new challenges, and bringing out the best in others? If you're passionate about coaching and developing teams to grow and succeed together, this is your opportunity to lead with purpose and make a lasting impact.

Join our friendly and dedicated team as Senior Autism Practitioner in our South West area with services across: Carluke, Biggar and Lanark.

Across our South West Area Services, we support 48 autistic adults across several welcoming locations. Our care is tailored to each person’s needs, including Housing Support, residential care, and transitional assessment services. You’ll be joining a warm, dedicated team that’s passionate about making a real difference and always looking for ways to grow and improve.

About the Role

As the Senior Autism Practitioner, you’ll ensure the successful delivery of each person’s service across our South West Services. Leading a team of dedicated Autism Practitioners, you will inspire them to provide a consistent, high-quality support service to autistic people. You will coach and mentor them to ensure they perform to the best of their ability.

Using your outstanding communication skills, you’ll collaborate closely with families, agencies and multi-disciplinary teams to implement and further develop support plans designed to help individuals succeed in their day-to-day lives.

Actively involving yourself in the recruitment process, you will always be on the lookout for talented individuals who could make the team even stronger.

This is a superb opportunity to gather experience of a different role, to undertake additional training and lead a hard-working team to success.

About You

To be considered for this diverse role, you must have:

• Experience gained within a supervisory and/or management role within social care
• Demonstrated experience in supporting autistic people
• Experience coaching and mentoring colleagues
• A health and social care qualification, or the willingness to gain an SVQ Level 4 in health & social care and Leadership and Management for Care Services (LMC) qualification provided by the organisation
• A good level of IT literacy, including MS Word and Excel
• A Full UK Driving License.
• Able to work a variety of shifts including evenings and weekends and support with regular on-call support. This can be discussed further at interview.

Scottish Autism offers you:

We are proud to offer a comprehensive colleague benefits package which includes a competitive salary and a personalised learning pathway for all. We keep it simple with 3 pay points which you progress at your pace as you develop.

• 32 days holiday pro rata (which increases with your length of service)
• Sector leading training from day one, including fully funded support to complete your necessary SVQ
• Non-contributory life assurance scheme
• Workplace Pension (Employer matched up to 9%)
• Discount platform
• Employee Assistance Programme.

Find out more about our comprehensive benefits package

This post is subject to a PVG Disclosure check. All new employees must have applied to register with the Scottish Social Services Council within 3 months of starting in post and be registered within 6 months. Scottish Autism cover all the costs of PVG membership and SSSC Registration for employees.

Valuing diversity and promoting equal opportunities is at the heart of our vision, mission, and values.