Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to over 1450 households in Clackmannanshire and West Fife.

Ochil View Housing Association Ltd. is an ambitious social landlord committed to providing good quality affordable housing and high standards of customer service to over 1450 households in Clackmannanshire and West Fife.

We wish to recruit to our new Customer Services Team suitably qualified, skilled, and enthusiastic individuals for the following post: Customer Service Assistant

The Customer Services Team Assistant will report directly to the Tenant Engagement & Communication Officer for all matters associated with frontline customer services.

To be first point of contact for all customer enquiries to the Association.

To assist all Departments of the Association with the delivery of an effective administration service.

To contribute to achieving the targets and performance measures set for the Association in relation to Customer Service and the post.

For further information on these posts, particulars are also available for download below:

If you wish to speak to someone: Tel. 01259 722899

(No CV’s or Recruitment Agency referrals)

Falkirk Football Community Foundation is recruiting a Centre Circle Project Lead and a Family Support Coach to help establish our new whole family support programme.

We are looking for people who care about getting support right for families. People who listen without judgement, build trust and follow through with practical help.

Following a successful award from the Whole Family Support Third Sector Delivery Fund, we are joining four other football community charities across Scotland to deliver Centre Circle. Together, we will help families access practical, financial and wellbeing support earlier and more easily.

Here in Falkirk, you will have the opportunity to shape that support from the outset, working alongside families and drawing on the Foundation’s programmes, community connections and local partnerships.

You will work directly with families, helping them identify their priorities and take practical steps towards their own goals. We are looking for someone who can build relationships, support people through difficult circumstances and help them access the services and opportunities they need.

THIS IS NOT NOT A FOOTBALL COACHING ROLE.

Falkirk Football Community Foundation is recruiting a Centre Circle Project Lead and a Family Support Coach to help establish our new whole family support programme.

We are looking for people who care about getting support right for families. People who listen without judgement, build trust and follow through with practical help.

Following a successful award from the Whole Family Support Third Sector Delivery Fund, we are joining four other football community charities across Scotland to deliver Centre Circle. Together, we will help families access practical, financial and wellbeing support earlier and more easily.

Here in Falkirk, you will have the opportunity to shape that support from the outset, working alongside families and drawing on the Foundation’s programmes, community connections and local partnerships.

You will lead delivery in Falkirk, manage and support the Family Support Coaches, and coordinate work with local services and the wider partnership. We are looking for someone with family support or related experience who can guide a team, make sound decisions and turn a plan into dependable support.

Use your finance expertise to help secure a future for bumblebees. The Bumblebee Conservation Trust is looking for a Trustee & Finance Committee Chair to join our Board and support the strong financial stewardship of a science-led conservation charity.

You will chair our Finance Committee and provide strategic oversight of financial planning, reporting, controls, reserves and risk, working with fellow Trustees, our Chief Executive and senior team to help the Trust remain resilient, well governed and able to deliver lasting impact for bumblebees, pollinators, people and nature.

We are seeking a qualified accountant with strong financial management experience, sound judgement and the ability to explain financial information clearly. Charity finance experience would be welcome but is not essential. We warmly encourage applications from people who are new to trusteeship as well as those with previous Board or committee experience.

Based anywhere in the UK. Time commitment is around one day a month.

The postholder will be expected to operate in line with our values which are: justice, equity, trust, collaboration and compassion.

Overview

All roles at OPFS contribute to our mission of working with and for single parent families, providing support that enables them to achieve their potential and help create lasting solutions to the poverty and barriers facing many single parents and their children. Our core values of justice, equity, trust, collaboration and compassion are at the heart of everything we do and underpin all aspects of our work.

About this role

The Project Lead will play a key role in supporting the Regional Coordinator / Service Manager with the day-to-day management, coordination and delivery of the OPFS local service.

The postholder will provide operational leadership and support to the service team, helping to ensure high-quality, person-centred and effective support is provided to single parents, children and families.

The Project Lead will support the delivery of the Whole Family Support Third Sector Delivery Fund, working alongside families to address the issues that matter most to them and contributing to improved outcomes for parents, children and families.

Working within the My Life and Me framework, they will support a strengths-based, trauma-informed and whole-family approach. They will help ensure families receive coordinated support based on their individual circumstances, strengths, priorities and aspirations.

The Project Lead will support staff practice, workforce development, quality assurance, performance monitoring and service improvement. They will work closely with colleagues and partners to develop effective pathways and ensure families can access the appropriate support from OPFS and other services.

The postholder will provide day-to-day supervision, guidance and support to staff and relevant colleagues as delegated and will deputise for the Regional Coordinator / Service Manager when required.

The role will contribute to the development of local whole-family support approaches and to the wider OPFS ambition that families experience a “no wrong door” approach, where they can access coordinated support without having to repeatedly tell their story.

Working within the My Life and Me framework, the postholder will provide operational leadership, support and supervision to staff, ensure high-quality service delivery and undertake quality assurance activities.

Are you excited by the thought of working for an organisation whose mission is to inspire changes in behaviour to improve our environment, the quality of people’s lives, their wellbeing, and the places that they care for? If you answered yes, please read on……

Who we are

Keep Scotland Beautiful is your charity inspiring action for our environment.

Our vision is for a clean, green, sustainable Scotland. We are a practical organisation working with communities, schools, businesses, local and national government, public bodies and individuals to help combat climate change, tackle litter and waste, restore nature and biodiversity and improve the places we care for.

We support the ambitions of the United Nations Sustainable Development Goals.

We offer a fantastic benefits package in return for your talent. These include but are not limited to a generous pension scheme; hybrid working; development opportunities; a 35-hour work week (28 hours for 0.8FTE), along with an annual free volunteer day to take your skills or interests to support others. We operate a hybrid working policy, which allows a balance between home/remote working and coming to our office Hub in Stirling.

What the role is

This is a Part-Time (28 hrs/wk), Fixed Term post to 31 March 2027.

Reporting to the Campaigns and Social Innovations Manager (CSIM), the Campaign Support Officer will support the development, administration, communications and delivery of a range of campaigns and projects across the Campaigns and Social Innovation Team with a focus on Upstream Battle and actions as part of the work across the Marine Litter Strategy and National Litter and Flytipping Strategy.

What you’ll need to have

We are looking for outgoing, enthusiastic and creative individuals with:

• Understanding/experience of campaign development and delivery
• Understanding/experience of administration processes and procedures
• Experience of data and evidence gathering
• Experience of community engagement
• Understanding/experience of a range of communication activities including social media techniques and applications
• Experience of supporting a team across a complex workload

Travel across Scotland and a valid, full UK driving licence is required for this role.

Does this sound like you?

If you feel you have the elements to be our Campaigns Support Officer, we would love to hear from you.

Are you excited by the thought of working for an organisation whose mission is to inspire changes in behaviour to improve our environment, the quality of people’s lives, their wellbeing, and the places that they care for? If you answered yes, please read on……

Who we are

Keep Scotland Beautiful is your charity inspiring action for our environment.

Our vision is for a clean, green, sustainable Scotland. We are a practical organisation working with communities, schools, businesses, local and national government, public bodies and individuals to help combat climate change, tackle litter and waste, restore nature and biodiversity and improve the places we care for.

We support the ambitions of the United Nations Sustainable Development Goals.

We offer a fantastic benefits package in return for your talent. These include but are not limited to a generous pension scheme; hybrid working; development opportunities; a 35-hour work week (28 hours for 0.8FTE), along with an annual free volunteer day to take your skills or interests to support others. We operate a hybrid working policy, which allows a balance between home/remote working and coming to our office Hub in Stirling.

What the role is

This is a Part-Time (28 hrs/wk), Fixed Term post to 31 March 2027.

Reporting to the Senior Officer, Campaigns and Interventions (SOCI), the Campaigns and Interventions Officer (CIO) will lead and facilitate the development and delivery of our work on marine and riverine litter, including our activities for the Marine Litter Strategy, our Upstream Battle Campaign, and associated activities.

This will include the delivery of projects, interventions and activities, managing relationships with national and local stakeholders, and undertaking monitoring and evaluation.

What you’ll need to have

We are looking for outgoing, enthusiastic and creative individuals with:

• Understanding of environmental issues and policy relating to litter, plastics pollution, circular economy and/or climate change
• Experience in environmental campaigns, education, and awareness raising
• Ability to create, maintain and enhance working partnerships
• Experience of community engagement
• Experience of coordinating and supporting campaign supporters and volunteers
• Experience of working on a range of communications platforms and channels to support campaign delivery
• Undertaking evaluation, developing case studies and writing reports

Travel across Scotland and a valid, full UK driving licence is required for this role.

Does this sound like you?

If you feel you have the elements to be our Campaigns and Interventions Officer, we would love to hear from you.

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Debt Advice service across Clackmannanshire Citizens Advice Bureau. We have been delivering a valuable, high level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type iii advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.

Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 6 locations in the county. We average 26-30 paid staff and 21 volunteers who provide a wide range of services across our 20 projects.

We offer additional working benefits such as 5% employers pension contribution, free membership of an employer health plan, free ebike loans, annual performance related salary increases,flexible working scheme including some home working and flexible starts finish times and the ability to buy and sell annual leave.

We are looking for a highly motivated and conscientious individual who wants to be part of a nationally accredited information and advice service.

The Debt Adviser will provide specialist debt advice up to Scottish National Standards Type iii, to clients referred through general services and partner agencies.

This will include complex debt case management, maintaining consistent working practice and quality assurance of debt cases ensuring that policy and practice meets all legal & regulatory requirements including the Financial Conduct Authority.

Enthusiasm, strong social awareness, good communication skills and an excellent team player are prerequisites for this demanding position. Significant experience in advice work, good organisational skills and an eye for details are essential. Consideration will be given to highly experienced exceptional individuals with experience as Generalist Advisers who can undertake Debt Advice training.

This post specifically exists to ensure the delivery of a high quality Debt Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the learning and development of a high quality service by ensuring provision of formal/informal training to staff/volunteers in conjunction with our General Services Supervisor.

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Energy Advice service. Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 7 locations in the county. We currently have 25 paid staff and 14 volunteers who provide a wide range of services, across our projects.

We have been delivering a valuable, high-level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type III advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Energy, Debt and Benefits.

All bureaux are members of Citizens Advice Scotland (the Scottish Association of CABx), and as such must meet specific conditions of membership related to standards of service and other matters. Each operates as an independent charity. This bureau is a limited company as well as a registered charity, governed by a board of directors/trustees.

About the Role

This role of Safe & Warm Energy Adviser has been funded since 2022 and is now extended until March 31st 2028 with the possibility of a further extension and provides an excellent opportunity based at our premises in Glebe Hall, Burgh Mews, Alloa.

We are looking for a highly motivated organised person with the drive and enthusiasm to build on the Bureau’s successful track record of supporting vulnerable people facing financial hardship. The Safe & Warm Adviser will help people experiencing problems with utility services make informed decisions, control their budgets and avoid fuel poverty.

In addition, there is a requirement to provide and maintain accurate records, provide statistical data and provide reports, as required, whilst managing their own workload. An understanding of the needs of our funders and their requirements is necessary.

Applicants should ideally be a suitably experienced worker able to publicise the project and to encourage self-referrals from other agencies. There is a requirement to have a knowledge of the process of project delivery with excellent interpersonal skills as partnership working in the voluntary and statutory sectors are required.

Applicants should also demonstrate strong oral and written communication skills, enthusiasm, strong social awareness and an excellent team player, be well organised and be proficient in using a range of IT tools to carry out their work, including case recording systems, Microsoft Office.

This post specifically exists to ensure the delivery of an ongoing Energy Advice Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the ongoing learning and development of a high-quality service by ensuring provision of training to staff/volunteers in conjunction with our General Services Supervisor.

Consideration maybe given to individuals who do not meet the full requirements of the post, but who could be trained in a reasonable period this will be offered at below the entry level salary initially.

Committed, results-driven and supportive to the needs of others, the successful applicant will be able to work both on their own initiative as well as part of a team and must be willing to follow and develop agreed procedures.

This is a unique opportunity to give citizens access to free, impartial and confidential advice helping them to make informed decisions, whenever they need it and however they choose to access it.

Employee Benefits

We offer additional working benefits, such as annual performance related salary increases, 5% employer’s pension contribution plan, free membership of an employer health plan, free use of company e-bikes and a retail perks scheme. Holiday entitlement for full year is 39 days pro rata leave including public holidays, with the ability to buy and sell annual leave. Flexible working scheme including some flexible start and finish times.