Roxburgh and Berwickshire CAB is an independent charity providing advice, information and support to people across our community. We are a friendly team of staff and volunteers working over 4 locations (Eyemouth, Duns, Kelso, and Hawick) delivering a busy advice service. We strive to deliver a good quality service that meets the needs of our clients in a non-judgemental and confidential manner. We aim for individuals not to suffer through not knowing or understanding their rights and responsibilities or not being aware of the services available to them. We provide advice and options to our clients so that they can make informed decision and feel empowered to improve their personal circumstance.

Job description:

To ensure the provision and development of quality advice, information and representation on statutory benefits and other social welfare matters in the Scottish Borders.

Key Responsibilities

• Interview clients over the phone, and face-to-face to gather relevant information about their circumstances and identify the areas they require assistance with.

• Research advice areas to identify possible options for the client.

• Improving access to benefit entitlements and maximising income.

• Provide representation for clients at social security first tier tribunals.

• Provide support and guidance on complex cases to CAB staff and volunteers.

• Run outreach sessions across Roxburgh and Berwickshire to enable our clients to access advice within their local community.

• Identify social policy issues to feedback to the wider network to help benefit both local and national social policy campaigns.

• Negotiate with third parties on the client’s behalf to resolve issues they are facing, for example, with employers, benefit agencies, and landlords, etc.

• Coordinate with other specialist advisors and projects within the Citizens Advice Bureau network to ensure clients receive support with complex issues.

• Keep comprehensive records of casework which meet audit requirements, including use of CASTLE case recording system.

• Identify areas for personal development and proactively explore training opportunities to continue your own personal development.

• Keep up to date on relevant legislation and case law relevant to the role.

• Carry out case checking responsibilities to help ensure cases are meeting audit requirements.

• Uphold the principles of Roxburgh and Berwickshire CAB at all times.

This list is not exhaustive, and you will be expected to carry out any other reasonable duties as requested by the operations coordinator or the bureau manager.

Would you like to come and work at the number one Students’ Union in Scotland (as voted in the recent Whatuni Student Choice awards)? Strath Union is looking for a talented individual to join our team as Advice Manager, providing maternity cover until 2nd April 2027.

The Advice Manager provides leadership for Strath Union’s Advice Hub, ensuring the delivery of a high-quality, safe, and student-centred advice service. Working on a part-time basis, the role focuses on oversight, prioritisation, quality assurance, and the professional supervision of staff delivering advice and casework, rather than day-to-day operational delivery.

The postholder is responsible for line managing the Advice Hub team, providing professional supervision, guidance on complex cases, and ensuring robust advice standards are consistently applied. The Advice Manager plays a key role in shaping service priorities, managing risk, and ensuring the Advice Hub operates effectively within available capacity.

The role sits within Strath Union’s Management Team, and, given the part-time nature of the post, the Advice Manager will work closely with colleagues to ensure clear delegation, communication, and escalation arrangements are in place.

Strathclyde Students’ Union is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly welcome applications from applicants with disabilities, from ethnic minority backgrounds, and those with diverse sexualities or marginalised gender identities as these groups are underrepresented.

Are you an experienced Health and Social Care SVQ Assessor? Do you want to join an award winning, friendly and experienced team? If so, then we have the perfect role for you!

We've got a great opportunity for a motivated and experienced SVQ Assessor to join us covering SVQ assessment across Scotland on a part-time, permanent basis. (3 days per week)

Our Assessor role is based in one of our West of Scotland offices (Irvine, Dumbarton, Glasgow or Airdrie) as part of our hybrid flexible working model. We will also need you to have flexibility to travel across Scotland when required.

The Role

As part of our Training Academy, you’ll play a key role in qualifying our social care workforce and supporting our team of SVQ Assessors in our Qualifications Scotland (formally SQA) Approved Centre which has been in operation since 1998. You will assess portfolios for the Social Services and Healthcare qualifications at SCQF levels 6, 7 and also ideally Core Skills, Business & Administration and PDA in Supervision awards.

You’ll be responsible for prioritising your own workload and planning your week to enable you to assess candidates through technology (eportfolio, MS teams) as well as providing some face to face support. You will work with candidates from induction to award completion, using your initiative to support them to meet Qualifications Scotland standards, agreed deadlines and organisational KPI’s.

You’ll be a key part of our experienced Assessor team helping ensure our excellent reputation of Cornerstone as an Qualifications Scotland provider is maintained for both our internal and external stakeholders.

To be an amazing Assessor we'll need you to bring;

• Experience of assessing candidates across different SCQF levels working in health & social care
• Extensive health and social care experience
• Confident use of technology (eportfolios, MS teams, Microsoft suite)
• Strong communication skills, both written and verbal
• Excellent organisational, planning and time management skills
• Ability to work flexibly to meet the individual needs of candidates and assessors
• Strong interpersonal, networking and facilitation skills
• An in-depth knowledge of Health and Social Care Standards, SSSC Codes of Practice, SSSC Registration requirements.
• An SVQ qualification in assessment i.e.L&D9DI A1 or D33
• An SVQ (or equivalent) qualification in social care at SCQF 7 or above

About Us

With 46 years experience delivering great care and support, Cornerstone provides tailored, individual packages of care which focus on enabling people with a variety of needs, including learning disabilities, physical disabilities, autism and complex care needs, to live the best possible life.

We aim to be the best employer in social care in Scotland and would love for you to come and join us. We thrive on teamwork and are passionate about the care and support we provide. If you're looking for a rewarding career where you know you can make a difference, then look no further.

Have any questions? If you'd like to find out more, please contact Pam Douglas on 0141 378 0675 or drop her an email on Pam.Douglas@cornerstone.org.uk

Shortlisted candidates will be invited along to a face to face/ MS Teams Interview depending on location.

The successful candidate will be required to go through a standard Disclosure check through Disclosure Scotland. This is a rewarding role which will allow you to draw on your experience of the Social Care sector to provide professional assessment and support to candidates, enabling them to realise their potential.

Please note - If you have spent more than 12 months out with the UK (excluding France, Germany. Greece, Hungary, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, Romania or Spain) within the last 10 years while over the age of 18, you will be asked to provide a criminal record certificate from the relevant government/police authority as part of our pre-employment checks.

Are you already imagining yourself as part of our team? Apply today; we would love to hear from you.

Paisley Housing Association is a Housing Association and registered charity situated in the heart of Paisley. We own over 1300 properties and provide a factoring management service to over 280 owner-occupiers. We also operate in close partnership with other Housing Associations in Renfrewshire and East Renfrewshire as part of the FLAIR group.

Following a funding award from the Advice in Accessible Settings Fund, Paisley Housing Association is recruiting for a temporary Money Adviser (to 31st March 2028) to join our advice service to deliver this project. Working under the direction of our Advice and Projects Manager, you will be part of a successful and supportive team committed to providing an effective and efficient, holistic advice service to our tenants and communities.

We are looking for a motivated and organised individual who will uphold and promote Paisley Housing Association’s vision, mission, and values. You will contribute to creating a “Safe, Happy, Healthy and Thriving Community” by supporting a wide range of corporate functions and helping the organisation deliver excellent services.

The Money Adviser will assist the Advice and Projects Manager and Money Advice Co-ordinator to facilitate the delivery Benefits and Debt Advice and support the Association in becoming accredited by the FCA. The Money Adviser will act as the first point of contact for customers accessing this service.

Although this job will be based from Paisley Housing Association’s office, there will be a requirement for outreach activities in other community settings with the potential for working from home in line with any Hybrid Working arrangements in place, as agreed with line manager.

If you feel you have the skills, knowledge, experience and personal attributes to make a major contribution to our organisation, we would be delighted to receive your application for the position of Money Adviser.

In return, the Association provides an excellent benefit package including;

• An excellent working environment, with hybrid working.

• Competitive salary and benefits package

• Opportunities for professional development and training

• Modern office facilities in the heart of Paisley Town Centre

• Employers in Voluntary Housing (EVH) Conditions of Service apply to this post.

Paisley Housing Association is a Housing Association and registered charity situated in the heart of Paisley. We own over 1300 properties and provide a factoring management service to over 280 owner-occupiers. We also operate in close partnership with other Housing Associations in Renfrewshire and East Renfrewshire as part of the FLAIR group.

Following a successful funding bid to the Energy Redress Scheme, Paisley Housing Association is recruiting for a temporary Home Energy Adviser (to 31st March 2028) to join our advice service to deliver this project. Working under the direction of our Advice and Projects Manager, you will be part of a successful and supportive team committed to providing an effective and efficient, holistic advice service to our tenants and communities.

The partner Housing Associations are Paisley HA, Barrhead HA, Bridgewater HA, Ferguslie Park HA, Linstone HA and Williamsburgh HA. The Home Energy Adviser will join us at an exciting time and will assist in the development and delivery of a valuable and high profile project.

The overall purpose of the job is to provide an effective and efficient advice service, focussing on Fuel Poverty and energy use within the home. The Home Energy Advisor will facilitate the delivery energy advice, acting as the first point of contact for customers accessing this service. Providing advice and support for tenants, factored owners and the wider community of the partner Housing Associations, dealing with enquiries relating to energy usage within the home.

Although this job will be based from Paisley Housing Association’s office, there will be a requirement for outreach activities at other Housing Associations and in other community settings with the potential for working from home in line with any Hybrid Working arrangements in place, as agreed with line manager.

If you feel you have the skills, knowledge, experience and personal attributes to make a major contribution to our organisation, we would be delighted to receive your application for the position of Home Energy Adviser.

In return, the Association provides an excellent benefit package including;

• An excellent working environment, with hybrid working.

• Competitive salary and benefits package

• Opportunities for professional development and training

• Modern office facilities in the heart of Paisley Town Centre

• Employers in Voluntary Housing (EVH) Conditions of Service apply to this post.

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

The Youth and Families Worker will communicate easily with all those who live in the communities that make up our parish. To build relationships with families and young people.

They will combine vision and strategy to encourage families and young people to encounter and experience the Christian faith. Assess and explore current ministry opportunities to children, families and young people and identify, plan and deliver a range of activities across the parish as part of a team.

The successful candidate will be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).

Could you be part of something different? We have an exciting opportunity for a motivated and enthusiastic individual to use their gifts, skills and experience to make a difference to the lives of the people in our parishes and communities.

The Pastoral Care Assistant will manage emotional, spiritual, and social support through acting as a liaison with families and church members to ensure well-being throughout our parish and community.

Working with others in identifying individuals and families who require practical and emotional support, you will offer support, including pastoral care and visit people in their homes, in hospital or in care.

The successful candidate will be a committed Christian with an active Church connection (Genuine Occupational Requirement in terms of the Equality Act 2010).

We protect and promote the human rights of people with mental illness, learning disabilities, dementia, and related conditions.

We have an exciting opportunity for a full time People & Organisational Development Adviser to join the Commission on a 12-month fixed term contract.

Reporting into the People & OD Manager, the role is part of our small but critical People & OD Team, where you will have the opportunity to interact with colleagues from across the Commission’s functions.

We are looking for an experienced HR professional who is motivated, self-sufficient and capable of providing generalist HR support and managing day to day operational HR issues with limited supervision/assistance. Key deliverables include managing the end-to-end recruitment process (including requisite background checks); supporting the induction /onboarding process; updating HR systems and extracting reports for management reporting; triaging the People Team inbox and responding to routine enquiries (e.g. annual leave queries, providing advice to managers on occupational health referrals/attendance management); managing lower level employee relations matters; updating core HR policies and procedures; and supporting on discrete people projects/activities.

This is an opportunity to join the Commission’s People & OD Team at a time of change, as we look to streamline our people systems and processes; drive forward cultural change by embedding our new organisational values into our people processes; and take forward more strategic workforce initiatives.

At the Commission we champion diversity, inclusion, and wellbeing. We pride ourselves on being an employer of choice, cultivating a sense of belonging and providing a workplace where everyone feels valued. We aim to have a workforce which represents the wider society that we serve and therefore encourage applications from people of all backgrounds and under-represented groups.

As an employer, we offer excellent terms and conditions including a generous NHS pension scheme, a commitment to learning and development, and access to an Employee Assistance Programme. We also offer a comprehensive range of HR policies including policies to help balance commitments at work and home and flexible working arrangements.

Our office environment is modern, light, bright and green with superb views and is very close to Haymarket Railway station and transport links.

We are seeking an enthusiastic and committed Residential Project Worker to join our Pentland Way Service.

The post is a full-time day shift post, 37 hours a week, worked on a rota basis including weekends.

ABOUT CAERN

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over forty years.

Pentland Way Project is a residential service providing support to up to three young people. Working primarily in the residential setting you will promote the happiness, safety and welfare of the young people. You will play an active role in supporting the young people and their families/carers to achieve positive outcomes, as identified in their Individual Support Plans (ISP's).

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism would be an advantage. Communication with the young people is paramount - the key is time tabling; structure; reliability and consistency. You will be faced with behaviours that challenge, including physical.

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will hold (or be willing to work towards) a relevant professional qualification at SCQF level 7 or above (for example SVQ3 children and young people) plus an HNC in social services. These qualifications are required to register with the Scottish Social Services Council (SSSC) as part of your employment. There may be external grants available to partly fund this.

For an informal chat about this role – please call 01968 664 792

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits:Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Our basis and values

We are seeking an enthusiastic and committed Senior Residential Project Worker to join our Pentland Way residential Service.

Barnardo's Caern Disability Services consists of three unique Projects who deliver a variety of quality services for young people with learning disabilities and/or autism. We have done this for over 40 years.

At the Caern Short Breaks Service, we support up to 5 children and young people aged 5-18 by offering respite and short break packages to them and their families.

Working primarily in the residential setting you will promote the happiness, safety and welfare of the young people. You will play an active role in supporting the children and young people and their families/carers to achieve positive outcomes, as identified in the Young People's Individual Support Plans.

ABOUT YOU

Ideally you will have experience in working directly with children and young people in a residential setting. Experience in supporting children and young people with a learning disability and/or Autism is required.

You will work directly with the children and young people on shift, as part of the staff team on rota. In addition to this your main role will include

• Responsibility for the day to day running of the house
• Leading the staff on shift including rota management, leading practice and ensuring staff are working to high levels of performance in the best interests of the C&YP in our care.
• Supervision of staff including Residential Project Workers and As & When staff
• Supporting the Team Manager and Children's Service Manager with the ongoing development of the Service

The staff team across Caern Services must be fully accepting of our children and be prepared to offer them a professional relationship based on acceptance and informed by our understanding of their individual needs, wishes and experiences. We are passionate about the children and young people that we care for, showing understanding, empathy and consistency in our approach.

You will currently hold or be working towards a SVQ3 (Children and Young People) and also be willing to work towards a recognised SSSC qualification/s relevant to this role (Residential Worker with Supervisory Responsibilities).

This is a full-time position (37 hours). Working on a dayshift rota basis, you will typically work a rota of 5 out of 7 days, including weekends. You will require to be flexible for the needs of the Young People and the Service.

For an informal chat about this role – please call Aileen Gallagher on 0131 339 8840.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits:Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.