Every day people with chest, heart and stroke conditions are leaving hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as eLearning Officer you can help to be the difference between people just surviving and really living.

You will be part of Scotland’s leading health charity providing support to people with chest, heart and stroke conditions and Long Covid to live life to the full again. Working as part of the Professional Engagement team, the CHSS eLearning service exists to ensure that people affected by, and those caring for, people with these conditions are supported with information they want, when they need it, and in a way that is appropriate for them.

As the CHSS eLearning Officer, within the professional engagement team, you will be responsible for supporting the processes involved in reviewing, developing and maintaining CHSS’s portfolio of eLearning resources.

The post holder will collaborate with the appropriate internal and external professionals, service users and advisory groups to ensure the content of all preexisting and new eLearning resources remain current, and evidence based.

For further information about the role, please contact Mairi Whiston, Health Information and eLearning Clinical Lead, Email: mairi.whiston@chss.org.uk.

CHSS employees enjoy a variety of organisational benefits including: company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination.

We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

Elpis Trust delivers a person centred housing support service to 19 young women who are experiencing homelessness or are care leavers aged between 16-25 years. The supported accommodation is based in the Core service and satellite flats in the Ruchill and Maryhill area of Glasgow. Elpis provides a high-quality support service which addresses young woman’ identified and assessed needs and reflects the aims of the service to work within relevant organisational and statutory policies, including health and safety, employment and equality laws. This includes adhering to Scottish Social Services Council codes of practice, National Care Standards and contractual requirements. Staffs work closely with the young women to write up support plans and deliver an individually tailored service, utilising Ladders to Success and GIRFEC, SHANARRI Outcomes.

Job Purpose:

To have specific working responsibility at present for 19 vulnerable young women, 9 living in the Core building and 10 in scatter flats (to include mother & baby flats) in the Ruchill and Maryhill areas of Glasgow.

Key Responsibilities:

• Provide direct support to young women who have experienced homelessness and/or have a variety of complex emotional and mental health needs.
• Provide support to young women in all areas of service.
• Establish a supportive relationship with each young woman, enabling them to maximise their own resources in order to improve their quality of life, and to assist each young woman to be as independent as possible in all aspects of their daily life, in line with their support plans.
• On a daily basis assist and support young women to carry out identified housing support tasks to ensure that they maintain and sustain their accommodation and be flexible and responsive to meet the changing needs of the young women, as well as the housing support service itself.
• Problem solve unexpected and difficult issues that may arise during shift and deal with challenging behaviour when lone working, use own initiative in order to support the young women’s complex issues, and make decisions based on current assessments of risk, following set risk assessments protocols and procedures.
• Resolve complex young women issues, involving discussion with colleagues and relevant agencies through reviews and meetings, ensuring correct procedures are followed.
• Risk assess young woman’s needs and actions and consult with appropriate people such as line manager, social worker, case worker.
• Complete and update all relevant paperwork including housing support plans, risk assessments and case notes for each young woman, complying with National Care Standards, SSSC Codes of Practice, GIRFEC model of outcomes (SHANARRI) to ensure person centred service delivery and to meet service aims.
• Complete regular health and safety welfare checks of the young women, the building environment and equipment, reporting and dealing with any issues raised during these checks.
• Inform line management of any areas of concern or significant change when delivering young women support, to ensure that appropriate risk assessment is undertaken.
• Carry out all duties in compliance with Elpis Trust’s policies and procedures.
• Actively participate in 3 monthly support, supervision and observation.
• Work closely with and with direction from the Duty Manager, to plan and deliver young women’s identified support needs.
• Work co-operatively as part of a team including attending and contributing to team meetings and work in co-operation with other members of the support team, as well as colleagues from other agencies.
• Communicate in a knowledgeable, confident and professional manner with external agencies, including social workers, case work team, commissioning team, carers and relatives of young women. This may include email, telephone calls, letters or face to face meetings.
• Communicate with other team members in a respectful and supportive manner in order to promote positive team work and cohesion.
• Ensure the young women’s views and wishes are central to your work and encourage a high level of young women participation.
• To actively participate in identified training, on-going supervision and performance development.

Note: Duties will be reviewed and modified in line with the exigencies of the service.

Knowledge, education, qualifications, competences and experience:

Essential:

• Membership of the Protecting Vulnerable Groups Scheme.
• Able to meet registration requirements with Scottish Social Services Council, Health and Social Care at S.V.Q. level 3, or be willing to achieve qualifications within specified timescale.
• Have an awareness of relevant National Care Standards and their application to work practice.
• Understand and adhere to the Codes of Practice from Scottish Social Services Council.
• Willing to maintain and enhance own knowledge, practice and competency.
• Previous experience working in Social Care.
• Be registered with SSSC or apply for registration within three months of start date.

Desirable:

• Experience of working with vulnerable young women and an understanding of the issues and needs involved.