West of Scotland Housing Association (WSHA) are looking for pro-active and enthusiastic individuals in an exciting new venture to form a small team of Estates Operatives who share our values and will use them to guide the way they work on a daily basis.

At WSHA, we pride ourselves on being more than just a landlord. With over 60 years of history and more than 4,500 homes across the West of Scotland, our mission is to listen, adapt, and improve the lives of our customers.

Our values - respect, inclusive, integrity, improvement and support - guide everything we do.

We’re also proud of our people:

• 84% of staff say WSHA is a great place to work
• 40 days annual leave, plus hybrid flexibility
• Investors in People Gold accreditation, reflecting our dedication to wellbeing
• Free access to a comprehensive Employee Support Service
• Healthcare plan for you and your family
• Cycle to work scheme and secure bike storage
• Free flu jags and annual health checks

About the Role

Reporting to the Estates Officer, you will join a new 18-month pilot Estates Team delivering estate services, initially across Glasgow. As part of a team of operatives, you will carry out practical environmental tasks including bulk uplifts, graffiti removal, litter picking and small scale grounds maintenance such as grass cutting. This is the first time WSHA has brought these services in house and the pilot period will be reviewed on completion. You will play a key role in maintaining clean, safe and attractive neighbourhoods while helping shape the future delivery of estate services. As a pilot service, the Estates Team will evolve over time and the duties and priorities of the role may change within the scope and level of the post.

PPE, uniforms and all necessary equipment will be provided. You will also receive full training, including health and safety, systems and task specific training, to support you in delivering a high-quality service.

You will play a key role in:

• Carrying out bulk uplift and clearance of waste from communal areas and estates
• Undertaking litter picking and general environmental clean ups, including dog fouling.
• Removal of graffiti using approved methods and materials
• Carrying out small scale grounds maintenance tasks (e.g. grass cutting, hedge trimming, basic tidy ups)
• Loading, transport and disposal of waste directly at licensed facilities in line with duty of care requirements

About You

• Ability to carry out physically demanding tasks safely, including lifting and manual handling, in line with health and safety requirements.
• IT skills, including the ability to use a smartphone or tablet to complete work tasks.
• Good communication skills and the ability to interact with customers in a positive, respectful and professional manner.
• Ability to work independently and as part of a team
• Experience of practical outdoor work, such as environmental services, grounds maintenance, labouring, or similar physically active roles.
• Comfortable working outdoors throughout the year and in varying weather conditions

Inclusive Employer

We welcome applications from all sections of the community and particularly encourage candidates from disabled, Black, Asian and minority ethnic backgrounds. We are a Disability Confident organisation and guarantee an interview to disabled applicants who meet the essential criteria.

Our Mission - Homes, people and communities to be proud of.

Our Vision - Striving to improve life experiences and opportunities

About the Role

Do you enjoy helping others, solving problems, and making a real difference to people’s everyday lives?

We’re lookingfor a Customer Care Assistant to join our Housing Management Team. This is a varied and rewarding front‑line role where you’ll support our customers through telephone, email and face‑to‑face contact, helping them to enjoy and sustain their homes.

You’ll be at the heart of the customer experience—listening carefully, responding with empathy, and finding practical solutions when customers face challenges or changes in their homes.

About Us

We’re a small organisation that makes a big impact in the communities where our tenants live. At Almond, we focus on whatWORKSfor our customers and colleagues. Our values are:

• Work together
• Open to change
• Respect
• Kindness
• Social

If you’re someone who takes pride in delivering excellent customer service and shares our values, we’d love to hear from you.

What You’ll Be Doing

• Providing high‑quality customer service via phone, email and in person
• Acting as a first point of contact for housing‑related enquiries
• Listening to customers’ needs and identifying the best possible solutions
• Supporting the Housing Management Team with day‑to‑day enquiries and tasks
• Recording and maintaining accurate customer information and case notes
• Working collaboratively with colleagues to deliver a positive customer journey

What We’re Looking For

• A strong customer focus with excellent communication skills
• Good attention to detail and ability to manage multiple enquiries
• A positive, solution‑focused approach
• Confidence using IT systems and recording information accurately
• A team player who aligns with our WORKSvalues

(Experience in housing or customer service is desirable but not essential—we value attitude, empathy and willingness to learn.)

What We Offer

• Salary: £25,277 – £31,996 per annum (depending on experience)
• Working hours: 36 hours over Monday to Friday
• 9‑day fortnight option: Every other Friday rest day
• Hybrid working: Minimum of 2 days per week in the office
• Office location: Livingston

Benefits include:

• Excellent work/life balance culture
• Access to online health and wellbeing services
• Contribution towards gym membership
• Pension scheme from day one with a 10% employer contribution

We are looking for a motivated and enthusiastic individual for the exciting position of shop manager for our thriving village shop that very much sees itself as the heart of our community.

Requirements:

• strong food/retail/business experience
• knowledge of EPoS systems
• management of staff teams
• ability to liaise with Management Board

You don't need to have done this exact job before - we're looking for someone with good all-round retail or customer facing experience, who is confident using everyday computer systems, keen to learn and to contribute to the community.

Benefits:

• 37.5 hours per week
• job share considered
• NEST pension

You will be working with a team of experienced volunteers in a friendly shop that attracts local customers, passing walkers, cyclists and trades people in a picturesque village in the foothills of the Cheviots.

The Royal College of General Practitioners (Scotland) is seeking an enthusiastic and committed individual to take on the role of Chair of the Scottish Patient Forum.

This is an exciting opportunity to lead an established online advisory group made up of patient members from across Scotland. The Forum ensures that lived experience and the patient voice continue to inform RCGP Scotland’s work, policy development and strategic direction.

What You’ll Do

• Lead and facilitate three online Patient Forum meetings per year.
• Represent the forum at:
  • RCGP Scottish Council meetings (three online meetings and one hybrid meeting per year)
  • The College’s UK-wide Patient and Carers Participation Group (PCPG) meetings each year (four online meetings per year)
• Work with the RCGP Scotland team to guide agenda setting and Forum priorities.
• Contribute to RCGP policy work, consultation responses, and communications including press and social media where appropriate.
• Represent patient perspectives at relevant internal and external groups, workshops and events when required.

What We’re Looking For

We welcome applications from individuals who:

• Understand or are interested in current health and social care issues in Scotland and have an awareness of key current matters relating to general practice.
• Have an interest in the work and aims of RCGP Scotland.
• Ideally bring experience in chairing meetings, excellent communication skills, and a commitment to contributing positively to the Forum’s work.

Why Apply?

This role offers the chance to champion the patient voice nationally, influence key policy and strategic decisions in general practice, build valuable leadership skills within a respected organisation, and make a meaningful contribution to improving primary care across Scotland.

RCGP Scotland

The Royal College of General Practitioners Scotland (RCGP Scotland) is the professional membership organisation for general practitioners in Scotland. We represent approximately 5,000 members in Scotland and our purpose is to encourage, foster and maintain the highest possible standards in general medical practice.

Could you help guide one of the UK’s top Students’ Unions?

Strath Union – the Students’ Union at the University of Strathclyde – is looking for an External Trustee with finance expertise to join our Board.

Recently ranked 4th in the UK in the Whatuni Student Choice Awards (WUSCAs) and one of the top Students’ Unions in Scotland, Strath Union plays a vital role in supporting and representing more than 25,000 students.

We’re looking for someone with experience in finance, accountancy, audit or risk who would like to use their expertise to support a student-led charity and help guide our long-term financial sustainability.

As an External Trustee you’ll work alongside fellow trustees and the Senior Management Team to:

• Provide financial insight and oversight
• Support strong governance and strategic decision-making
• Help ensure the Union continues to thrive for future students

This is a voluntary role and a great opportunity to contribute your skills while making a meaningful impact on the student experience.

Meetings take place in Glasgow with hybrid options available.

If you’d like to support students and help shape the future of Strath Union, we’d love to hear from you.

CEMVO Scotland is a national intermediary organisation and strategic partner of the Scottish Government Equalities Directorate. With a network of over 600 ethnic minority (EM) organisations throughout Scotland, our aim is to build the capacity of the ethnic minority voluntary sector and its communities

We have recently secured funding from the Scottish Illegal Money Lending Unit (Trading Standards) and The Robertson Trust to continue our Financial Capability Programme.

We’re looking for a Financial Capability Officer to support ethnic minority communities across Scotland to develop the skills, knowledge, and confidence to make informed financial decisions and improve long-term resilience.

You’ll deliver engaging support both online and face-to-face, working directly with individuals and community organisations, while connecting people to the right money and welfare advice services.

If you have experience working with diverse communities, understand financial capability or welfare issues, and can build strong partnerships, we want to hear from you.

Introduction

At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together.

Do you want a job with real purpose in charity? Do you have a passion for fashion, retail, and second-hand clothing?

We are looking for a part time Assistant Shop Manager to join our team in Duloch, to elevate shop visual and product standards, to maximise income through commercial awareness and adept short term planning, promoting and maintaining first class levels of service to the public and to raise awareness of CHAS.

CHAS shops are a fast-paced, busy retail environment, you’ll need stamina to lead and support a strong team of dynamic volunteers and to manage a large volume of donations to help keep our shops beautifully stocked.

Key responsibilities, reporting to the Shop Manager you will:

• Provide CHAS customers with excellent service and the best in-store experience to help maximise sales, donations and the profitability of the shop
• Manage stock processes to ensure correct density levels, processing to agreed quality and rotation so that stock moves quickly
• Help to maintain a high standard of visual merchandising, display and housekeeping standards throughout the shop
• Ensure the smooth operational running of the shop
• Be a brand ambassador for CHAS promoting and bringing to life the communication of key activities and messages to the customer

Ideal candidate:

• Have a proven track record in retail, with previous leadership, customer service and visual merchandising experience
• Be enthusiastic and energetic, passionate about the values, vision and purpose of CHAS
• Enjoy working independently and collaborating as part of a team
• Have excellent communication and inter-personal skills to build effective relationships with staff, volunteers and the general public
• A creative thinker, who uses their initiative to find the best possible solution in every situation

Are you looking for a new challenge and an opportunity to shape the next phase of Ark’s ambitious strategy ?

Ark’s mission to create the best possible customer outcomes through our highly skilled people, the provision of high-quality affordable homes and excellent care will be achieved through creating inclusive communities where quality of housing and care enable people to thrive and live a good life.

Established in 1977 Ark provides 450 tenancies and supports over 400 people through our dedicated and highly skilled workforce of 700+ staff. We operate in 12 Local Authority areas in the North and East of Scotland, and we also have services in The Western Isles.

The Ark Group is made up of three companies:

1. Ark is a registered charity and registered social landlord (RSL) that provides housing and care and is the parent company within the group structure.

2. Ark Services Limited is a private company limited by guarantee and a wholly owned subsidiary of Ark.

3. Ark Commercial Investment Limited (ACIL) is a private limited share company and wholly owned subsidiary of Ark.

Although a housing association, the majority of Ark’s activity relates to the provision of care and support for people with long term and enduring conditions such as learning disability, mental health issues, dementia and autism. Our aim is to ensure that those who use our services receive the very best support from Ark to enable them to live a good life. For further information see Ark’s website: arkha.org.uk.

We currently have vacancies for Non-Executive Board members on both the main board as well as the group subsidiary board, at a very exciting time for Ark. We are about to launch a stakeholder engagement exercise across the business to consult on our new corporate strategy as well as celebrate our 50th anniversary. As a new Board Member, you will play a key part in developing and enabling the delivery of the strategy for the next 5-10 years and improving the governance framework to effectively monitor performance. This will be clearly focussed upon delivery of high-quality Housing and Care & Support services.

Ark Group Board

We are seeking 2-3 recruits to fill non-exec positions on Ark’s parent Board: Ark Housing Association.

This Board meets 6-7 times per year in a hybrid approach and will require some attendance face to face. We welcome applications from people with experience in Care & Support, Housing/Asset, Finance or Digital Improvement, and understanding of governance in an RSL would be an advantage, however not essential.

Ark Subsidiary Board

We are seeking to strengthen our governance by appointing non-executive directors to our Subsidiary Board and separate from the Ark Group Board to ensure independence. This Board is completely independent from the parent Board. Your role will be to serve both subsidiary companies with meetings being held consecutively, 4 times per year. This board meets on a remote basis and will be the perfect opportunity for people seeking their first Board role, with the opportunity for exposure to two very different businesses; one a commercial/private company and one a registered Charity. We will provide you with a full induction and an opportunity to be mentored by an experienced Board member and we do not expect you to have any previous board experience. Overall, we are looking for dynamic, forward-thinking and enthusiastic people from a variety of backgrounds to contribute to Ark’s emerging future.

Who Cares? Scotland is Scotland’s only national independent membership organisation for Care Experienced people. Our strategic vision is to secure a lifetime of equality, respect, and love for Care Experienced people in Scotland.

At the heart of Who Cares? Scotland’s work are the rights of Care Experienced people, and the power of their voices to bring about positive change. We provide individual lifelong relationship-based independent advocacy and a broad range of imaginative participatory and engagement opportunities for Care Experienced people across Scotland. We work alongside Corporate Parents and communities to broaden understanding and create change. We work with policy makers, leaders, and elected representatives locally and nationally to shape law, policy, and practice, working together to build on the aspirations of The Promise and secure positive change.

As a project, Communities that Care works to create a world where Care Experienced children, young people, and adults are known, understood, welcomed, celebrated, and loved. The aim of the Communities that Care Team is to educate the public about the reality of care (as told to us by Care Experienced people), challenge stigma around care experience, and create the conditions for children, young people, and adults with care experience to thrive.

We are seeking a passionate and talented communicator to join our Communities that Care Team as a Development Officer. Working to shape, deliver, and evaluate our work in schools nationwide, with a particular focus in Clackmannanshire, you will provide training and support to educational establishments and organisations. You will also lead on the local participation offer for Care Experienced people within Clackmannanshire; supporting, developing and facilitating our current group and considering how we grow its reach within the local authority.

You will be welcomed into the team and expected to play a key role in supporting the delivery of our wider Communities that Care work, including Care Aware workforce training to employers and organisations.

As an individual with a background working with children and young people, you are adept at creating and delivering learning, teaching, and project plans, with experience providing dynamic training to a range of audiences. Confident writing reports and evidencing practice and impact, you have excellent interpersonal and communication skills, as well as the ability to develop strong professional relationships. Committed to child and human rights, working inclusively, and with the belief that young people can make transformative change in their lives, you understand how structural barriers, social oppression/liberation and intersectionality shape our world. With a deep knowledge and desire to learn about the issues affecting Care Experienced people, you are keen to help create meaningful positive change, challenge stigma, and to keep The Promise.

There is an expectation that the postholder will have a regular presence within the National Office in Glasgow to connect with the wider team, and across Clackmannanshire. Home working is offered as part of our commitment to flexible working and wider travel across Scotland will be necessary. Given the remit of the role, as well as the need from team members to contribute to our diverse calendar of exciting local and national participation groups, some evening and weekend work, including overnight stays, will be necessary.

The successful candidate will be joining Who Cares? Scotland at an exciting time, when the voices of those who are in or have experienced care are growing in power, individually and collectively – bringing with them insight, challenge, hope and change. While we would welcome the knowledge gathered through relevant qualifications, we are just as interested in relevant work experience.

We welcome and encourage applications from those with experience of care.

If this sounds like the role for you, we would love to hear from you. For an informal conversation about this opportunity please contact Donna Nicholas at dnicholas@whocaresscotland.org.

Community Volunteers Enabling You (COVEY) has been a lifeline for children, young people, and families across Lanarkshire since 1992. We provide 1-1 and group-based befriending, entoring, and family support services tailored to those who need it most. Our mission is to help children, young people and families become more resilient, safe, and better equipped to reach their full potential.

This role will play a central part in delivering high-quality volunteer engagement across COVEY. You will support the recruitment, onboarding, training and ongoing experience of volunteer befrienders, mentors and parent/carer volunteers, helping to build a confident, motivated and well-supported volunteer community.

Working closely with the Volunteer Engagement Manager, you will ensure volunteers receive excellent communication, meaningful recognition and a positive journey throughout their time with COVEY. You’ll also help maintain accurate volunteer data, support the development of training and engagement activities, and contribute to the smooth running of our volunteer systems and processes

What we’re looking for

• Experience supporting volunteer recruitment, onboarding or engagement, ideally within mentoring, befriending, family support or similar services.

• Strong relationship-building skills, with the ability to create warm, positive and professional connections.

• Confident communication skills, including delivering presentations or training to groups.

• Experience organising events, celebrations or engagement activities.

• Ability to maintain accurate records and use digital systems confidently (experience with CRM systems such as Salesforce is an advantage).

• Strong organisational skills, with the ability to manage competing priorities and maintain attention to detail.

• Understanding of safeguarding, confidentiality and GDPR in relation to volunteer work.

• A proactive, people-centred approach and a genuine commitment to supporting volunteers to thrive.

What We Offer

We offer a rewarding and fulfilling role with the opportunity to develop your skills and career in an enriching environment. Our benefits package includes:

• 6% employer pension contribution

• 22 days A/L (rising to up to 27 days) and 10 public holidays.

• One special leave day to celebrate your birthday

• Flexible working

• HSF Health plan (including dental, optical, physio claim back, personal accidentcoverage, GP, mental health counselling, legal support, and discounts for gym, cinema, and shopping)

• Quarterly staff wellbeing activities

• Access to ScotWest Credit Union (loans, mortgages, and savings accounts)

• Access to learning and development opportunities