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Enable

Top job! Operations Manager - Highland & Islands

  • Enable
  • Full time
  • £46,102
  • Hybrid: Covering Highlands, Moray and Perth and Kinross (hybrid, with travel across all areas)
  • Closing 11th January 2026

As a leader at Enable Works, you'll be at the forefront of our mission to deliver exceptional employability services for disabled people across Scotland. You will be responsible for leading partnerships and programmes across Highland, Moray and Perth and Kinross and will play a pivotal role in driving our organisation forward.

You will have overall accountability for strategic development of your programmes and region, leading on performance management; financial and contract management and developing opportunities for new business, allowing us to grow our impact.

You'll have significant oversight of operations and staffing for the region, as well as managing and leading key external stakeholder relationships, ensuring smooth and efficient functioning of the services in your remit.

This is a hybrid role with some office time and travel expected. A driving license and access to a vehicle is essential for this role.

While regular travel will be required across all 3 areas, a significant proportion of work takes place in Highlands, where you will be responsible for leading our 'All in Highlands' partnership. Therefore a consistent presence is expected in Inverness and across the Highlands.

What will you do?

Setting and upholding high standards - you will be accountable for leading a team of Performance Managers, Team Leaders and Employment Coordinators, ensuring services meet and exceed expectations.

Ensuring compliance and performance excellence - you will be accountable for all quality and compliance for services in your region, ensuring robust processes are in place that align with contractual expectations.

Guiding a high performing team -as a leader you will be responsible for mentoring Performance Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring and management for your team.

Strategic engagement - building relationships with both local and national funders and stakeholders will be second nature to you, ensuring seamless contract delivery and long lasting partnerships.

Pioneering opportunities - you will be responsible for proactively identifying and cultivating new business opportunities, staying up to date with emerging trends and policy changes to ensure your services can respond to local and national priorities.

About You

We really need you to have these:

  • An understanding of employability and skills structures and systems in Scotland
  • An understanding of national employability policies such as No One Left Behind
  • Experience of leading a performance focused team
  • Ability to effectively coach and motivate developing leaders to deliver high performance within your team
  • Experience of successfully managing and forecasting performance profiles Experience of writing impact reports
  • Ability to work autonomously, fully accountable for managing and driving the services in your area to achieve excellence
  • Self-management skills and the ability to prioritise competing deadlines effectively
  • Effective project management skills and ability to think strategically to achieve long-term goals
  • A natural, professional relationship builder with the ability to partner and negotiate with stakeholders
  • Experience of creating and managing budgets, delivering on financial expectations and forecasting change
  • Strong attention to detail with professional presentation and personality
  • Experience working in rural areas
  • Confident communicator with experience of public speaking
  • Role model who will demonstrate our values, leading by example
  • IT proficient with experience of competently using Microsoft packages, and CRM systems
  • A full driving licence and access to a car, as travel is required in this role

We would love it if you had these:

  • Experience of working in employability out with Scotland
  • Experience of business development including bid writing
  • Experience of working with people who have multiple/complex barriers
  • Experience of leading managers and working with geographically dispersed teams

More information about the Operations Manager role, is included in our Job Pack.

Please ensure you include a detailed personal statement, outlining how you meet the requirements. We want to hear why you are a good fit for this role and what skills and experience you can bring to our organisation, so please take the time to clearly outline this in your application statement.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

We also have an excellent range of staff benefits on offer including but not limited to:

  • Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
  • Employee Assistance Programme
  • Cycle to Work Scheme*
  • Season Ticket Loans*
  • Blue Light Card
  • Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration

*Terms and Conditions Apply

Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed.

Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date.

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Garvald Edinburgh

Top job! Chief Executive Officer

  • Garvald Edinburgh
  • Full time
  • Circa £75,000
  • Hybrid: Edinburgh
  • Closing 23rd January 2026

Garvald Edinburgh is a long-established Scottish charity supporting adults with learning disabilities through creative day opportunities, workshops, community participation, and public-facing social enterprise activities. Rooted in the principles of social therapy inspired by Rudolf Steiner, Garvald places creativity, respect, rhythm, individuality, and community at the centre of personal development.

The organisation exists to offer adults with learning disabilities meaningful opportunities to develop skills, confidence, and a sense of belonging, achieved through purposeful creative work, strong community integration, and innovative social enterprise.

Operating across multiple sites in Edinburgh, Garvald employs approximately 180 staff and has an annual turnover of over £4.5 million. The organisation is entering a period of important development, guided by a multi-year strategic plan that includes organisational review, enhancing financial stability, facilities planning, digital transformation, and the continued growth of social enterprise activity. This is a pivotal moment in Garvalds history, offering the opportunity to shape the organisation’s future while strengthening its values-driven culture.

The Board of Trustees is seeking a Chief Executive Officer to lead Garvald through this next phase. The CEO will provide strategic, operational, cultural, and organisational leadership, ensuring that Garvald continues to deliver high-quality, ethical, and person-centred services across all sites.

Reporting to the Chair and supported by a strong Senior Management Team, the CEO will shape and implement long-term strategy, embed a distributed leadership model, oversee financial sustainability, and strengthen governance, compliance, and risk management. They will also act as the organisation’s principal ambassador, building and nurturing relationships with commissioners, funders, partners, staff, members, and families.

The successful candidate will be someone who can hold complexity without losing clarity, lead change without compromising care, and inspire confidence and trust through their presence, integrity, and values-led approach. You will be confident in leading a large, multi-site organisation, with a strong understanding of regulation, finance, workforce dynamics, and governance. You will have experience of strategic leadership, organisational change, and financial sustainability, alongside the ability to engage effectively with all stakeholders—from trustees and commissioners to staff, members, and families.

Above all, the next CEO will be someone who combines strategic rigour with emotional intelligence, humility, and steadiness. You will be capable of setting direction, making difficult decisions, and developing innovation, while remaining grounded in Garvald’s values and the principles of social therapy.

This is a rare opportunity to lead a respected, innovative, and values-driven organisation at a transformative moment, ensuring that Garvald Edinburgh continues to be a place where adults with learning disabilities can reach their fullest potential and make a lasting contribution to the wider community.

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Children First

Top job! Head of Support Line

  • Children First
  • Full time
  • £51,257 – £57,613
  • Hybrid: Edinburgh
  • Closing 9th January 2026

Do you want to create a safer, brighter future for all children in Scotland?

Children First is Scotland’s national children’s charity. We are seeking to appoint the Head of Support line. Guided by our values - with love, with purpose and with strength - we work to keep children safe, families strong and communities connected. Our support line is a lifeline for families, offering emotional, practical and financial support when it’s needed most. The role will be based in Edinburgh with hybrid and flexible working options available.

The role

We’re looking for an inspiring, experienced leader to head this vital service for Scotland’s families. In this role, you’ll oversee the day-to-day running of our high quality multi-channel support line, ensuring families receive timely, effective support through calls, webchat and email. You’ll lead a multi-skilled, experienced passionate team as they modernise this trusted national service. You will, champion children’s rights, innovation and make sure our services evolve to meet the changing needs of children and families.

This is more than an operational role - it’s delivering on our strategic priorities, collaborating with all stakeholders and about amplifying families’ voices, influencing policy and shaping services that make a real difference to children and families. You’ll also work closely with colleagues in business development and fundraising, helping to inspire supporters, strengthen partnerships and demonstrate the impact of our work to funders and donors.

If you have experience managing a helpline or multi-channel services, strong leadership skills and a deep commitment to improving outcomes for children and families, we’d love to hear from you.

What we are looking for

You will be an inspiring leader and will possess a degree or equivalent experience in social care, business management, or related field. In addition to professional training in leadership, safeguarding and service delivery (desirable).

What you can expect from us

As well as a rewarding career and development opportunities, 35 hour week, we offer 40 days annual leave per year pro rata, a contributory pension scheme, generous maternity/adoption and paternity leave, flexible working opportunities and wellbeing support.

With a supportive and inclusive working environment, the salary for this role is £51,257.00 - £57,613.00 per annum.

Our values

Living our values, you will make a direct impact to the lives of children across Scotland. With love, we put children first. With purpose, we transform children’s lives together. With strength, we do whatever it takes to protect Scotland’s children.

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Firefly International

Top job! Director

  • Firefly International
  • Full time or Part time
  • £45,000 – £48,000
  • Hybrid: Edinburgh
  • Closing 19th January 2026

The Director is the senior leader of Firefly International, responsible for driving the charity’s mission to support war-affected children through the provision of education, mental health and peacebuilding programmes delivered in genuine partnership with our overseas partners. This is a hands-on leadership role within a small, donation-dependent charity, suited to an adaptable allrounder who is motivated to lead growth and change rather than maintain the status quo. Firefly has a good track record and a good reputation and has both the will and the capacity to do more and do better, for the children it exists to serve. To do that, it needs to recruit the right Director.

Organisation Profile

Firefly International was established as an arts-based playgroup, as civil war was coming to an end in Bosnia, to bring Bosnia’s Croat, Serb and Muslim children together. The founder, Ellie Maxwell, was a student at the University of Edinburgh at the time. Firefly still works in Bosnia, supporting its locally registered partner, Svitac (Firefly in local language) which is based in Brcko in the north-east, where the population is divided between the three ethnicities. It runs daily classes for pre-school children, outreach sessions with high schools and a youth group for the 16+ age group. All activities aim to build tolerance between different ethnicities and tackle the ignorance that fuels hatred and fear.

Since 2016 it has also been working with a Syrian partner organisation, delivering trauma-informed education. Initially it was working just in the Syrian refugee communities in Turkey. Later, it began work in northern Syria and more recently it has begun teaching in and around Latakia in western Syria. This is the largest of our three programme areas and the one with the most pressing demands for expansion, in response to the gaps in education in Syria today.

Until 7th October 2023 we partnered with a child mental health centre in Gaza. We have had to close the centre but aim to return to Gaza when we can. Meantime, we partner with an Egyptian group who help child medical evacuees from Gaza with therapeutic and educational activities.

Firefly is a long-established charity, small but with a long reach and ambitious goals. It is distinctive in its stated aim of remaining with its partners for as long as it is needed and useful. It encourages the development of projects by local staff in response to local needs. Its income and scope have grown considerably in recent years. It is driven by the need to be as effective as it can be, supporting partners in their aspirations for the children and young people of their own communities.

The Role

This is a full-time role based in Edinburgh for a Director at Firefly International (open to discussing part time or flexible working arrangements). The Director will oversee the strategic direction, daily operations, and overall performance of the organisation. Key tasks include managing budgets, fundraising efforts, supervising staff and volunteers, maintaining strong relationships with partner organisations, and ensuring the effective delivery of programmes. The Director will also represent Firefly to stakeholders, including donors and international partners, and work to enhance its impact and visibility.

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Scottish Women's Aid

Top job! National Policy Lead – Children and Young People

  • Scottish Women's Aid
  • Full time or Part time
  • £34,877 – £40,023
  • Hybrid: Edinburgh
  • Closing 16th January 2026

The role

Scottish Women’s Aid has an opportunity to join their Policy team. This is an exciting position where the role holder will be responsible for working on policy relating to children and young people and domestic abuse, violence against women and girls, and gender related topics. They will work closely with the Membership, Training and Communications teams.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to end domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 32 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What you’ll do

Working across third sector organisations you will build and maintain relationships to input to policy and influencing, as SWA as well as jointly with others. You will maintain good working relationships with civil servants, challenging ideas and find solutions where necessary.

The role includes inputting to and submitting consultation responses, researching and writing briefings, preparing for SWA to providence evidence in parliament, keep our communications team up to date with policy inputs and changes, and input to good practice stemming from policy changes. All of these roles, requiring great working relationships across the organisation, but especially with Membership, Training and Communications.

What We Need

We’re looking for someone with experience in a similar role, with specific knowledge of the Scottish policy landscape and the potential that offers. We’re looking for someone who can work across domestic abuse as it relates to children and young people – examples include the Children’s Hearing system, child contact, the welfare system. We ask that you’re a self-starter, ready to apply these skills creatively to meet our strategic priorities. Excellent written and verbal communications skills go without saying: you’ll be skilled in the ability to engage confidently with a range of different audiences, and be adept at writing to suit them, working alongside colleagues across SWA and our members across the country.

We’re looking for someone who has:

  • Knowledge of the Scottish policy landscape
  • Awareness and understanding of the feminist analysis of domestic abuse and the impact on women, children and young people
  • Demonstrable track record of developing and writing successfully in a policy context
  • Highly organised approach to effective planning, delivery and the development of applicable tasks
  • Drive to make a difference in a fast moving time of policy

Location

Blend of home working and office, based in Rose Street, Edinburgh or can be entirely home based anywhere in the UK. Please talk to us about your flexible working requirements!

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

  • Flexible working - We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.
  • Pay - SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.
  • Annual Leave - We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.
  • Pension - SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.
  • Learning and Development - SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.
  • Enhanced Maternity and Paternity Pay - SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.
  • Wellbeing - As part of SWA’s commitment to staff wellbeing, staff are offered access to a confidential 24/7 health and Wellbeing service with AIG which provides confidential advice, counselling and legal support to all staff, and where applicable, immediate family members.
  • Bike 2 Work - An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.
  • Edinburgh Leisure Gym Subsidies - Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.

POSITIVE ACTION

Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Scottish Women’s Aid is an equal opportunities employer, all women, including women with the protected characteristic of gender reassignment, may apply for women-only roles.

SWA are committed to recruiting a diverse workforce that is representative of the people we serve.

We are taking positive action to address an under-representation of minoritised and marginalised women within our workforce. We offer Disabled and racially minoritised women the option of requesting that their application is considered under the terms of our Guaranteed Interview Schemes. You will be asked if you wish to be considered when you complete our application form.

If you would like to discuss the job or any adjustments, whether due to disability or any other reason, please contact us on recruitment@womensaid.scot or on the phone on 0131 226 6606.

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Common Wheel

Top job! Charity Manager

  • Common Wheel
  • Full time or Part time
  • £38,788
  • Hybrid: Campbell House, Gartnavel Royal Hospital in Glasgow’s West End
  • Closing 9th January 2026

Common Wheel is a Glasgow-based charity dedicated to supporting people with mental health issues. Our vision is for individuals to live meaningful, satisfying lives and contribute to society. Our mission focuses on improving mental wellbeing, building skills, reducing isolation, and challenging stigma through creative, practical activities like music, art, bike building, and climbing. We have been supporting people manage or recover from mental illness for 25 years. We work in the community, in hospital wards and care homes and at our 2 purpose-built bike workshops in Maryhill and Glasgow.

Role Overview

The Charity Manager will lead the day-to-day operations of Common Wheel, ensuring the effective delivery of programmes, sound financial management, communications as well as contributing to successful fundraising. With an annual income of between £250,000 and £300,000, the charity is at a pivotal stage of growth and impact. The Manager will play a key role in shaping strategy, managing the team, and maintaining strong relationships with stakeholders.

Key Responsibilities

Leadership & Management

  • Lead and manage a small team of 7-10 staff, a pool of freelance practitioners and a team of volunteers.
  • Foster a positive, inclusive, and high-performing organisational culture.
  • Work closely with the Board of Trustees to develop and implement strategic plans.

Programme Delivery

  • Oversee the planning, execution, and evaluation of all programmes and services, such as build-your-own-bike workshops, climbing, art, music and others.
  • Ensure programmes align with the charity’s mission and deliver measurable impact to participants.
  • Monitor performance and report on outcomes to funders and trustees.

Fundraising & Income Generation

  • Develop and implement a fundraising strategy to sustain and grow income.
  • Cultivate relationships with funders, grant-makers, corporate partners, referrers and community supporters.
  • Work with our Fundraiser to prepare funding applications and manage grant reporting requirements.

Finance & Governance

  • Manage the charity’s budget, ensuring financial sustainability and compliance.
  • Oversee financial reporting, including monthly management accounts and annual audits, working with our finance manager and treasurer.
  • Ensure compliance with charity legal and regulatory requirements.

Communications & Stakeholder Engagement

  • Represent the charity externally, acting as a spokesperson and champion for Common Wheel when required.
  • Build and maintain relationships with key stakeholders, including beneficiaries, partners, and funders.
  • Oversee marketing, communications, and public relations activities.

Person Specification

Essential

  • Proven experience in charity management or a leadership role in an equivalent organisation.
  • Strong understanding of fundraising, financial management, and governance.
  • Excellent interpersonal and communication skills.
  • Ability to lead and motivate a team.
  • Strategic thinker with hands-on operational capability.
  • Interest in mental health and a commitment to challenge the stigma surrounding mental illness.

Desirable

  • Experience working with a charity of similar size and scope.
  • Knowledge of the charity’s sector or beneficiary group.
  • Familiarity with regulation, relevant systems and processes
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Tay and Earn Trust

Top job! Chief Executive Officer

  • Tay and Earn Trust
  • Part time
  • £50,000 pro-rata
  • On site: Willowgate Activity Centre, Perth
  • Closing 20th January 2026

About Tay and Earn Trust:

Tay and Earn Trust is a Scottish registered charity, established in June 2013, dedicated to the conservation, sustainable management and enjoyment of the River Tay and River Earn catchments and the communities connected to them.

Rooted in one of Scotland’s most significant river systems, the Trust works to protect and enhance the natural environment while supporting people to engage with, learn from and benefit sustainably from these landscapes. Their work spans environmental conservation, education, community development and wellbeing, reflecting the interconnected nature of healthy rivers, resilient communities and sustainable futures.

At the heart of the Trust’s mission is the conservation, regeneration and improvement of the environment, flora, fauna and fish associated with the Tay and Earn river systems. They promote responsible stewardship of these natural assets, supporting research and practical action that contribute to long-term ecological health and biodiversity.

The Role of CEO:

Reporting to the Board of Trustees, the Chief Executive Officer (CEO) will have overall responsibility for the strategic, operational, and cultural leadership of Tay and Earn Trust, ensuring the organisation is financially sustainable, well-governed, and delivering high-quality, impactful projects across its catchment.

You will lead the development and delivery of the Trust’s long-term strategy and business plans, translating vision into measurable outcomes and ensuring alignment with the Inner Tay Masterplan. As the Trust’s senior executive, you will secure and diversify income, strengthen partnerships, and oversee the delivery of major capital and community projects. Acting as the Trust’s principal ambassador, you will build strong relationships with funders, local authorities, statutory bodies, and community stakeholders to raise the Trust’s profile and influence.

This is a dynamic leadership role where strategic thinking, operational expertise, and exceptional relationship management are critical. You will provide robust governance, compliance, and risk oversight, supporting Trustees in fulfilling their statutory duties while maintaining high standards of transparency, accountability, and regulatory compliance. You will also lead a small senior management team, establishing a positive, inclusive, and values-driven organisational culture while ensuring staff wellbeing, professional development, and accountability.

The Trust are seeking a candidate with proven experience in senior leadership within a charity, public, or mission-led organisation. You will bring a strong track record in developing and delivering multi-year strategies, managing complex projects, and securing a diverse range of funding. You will be confident operating in a regulated environment, with a deep understanding of charity governance, risk management, and compliance. Excellent interpersonal and communication skills are essential, with the ability to build credibility with Trustees, partners, funders, and stakeholders, and to inspire, motivate, and develop staff across the organisation.

The successful candidate will be a visible and effective ambassador for the Trust, capable of strengthening strategic partnerships and advancing the Trust’s impact in the Tay and Earn catchments. This is a unique opportunity to lead a passionate team, shape the delivery of transformative projects, and make a lasting difference to the communities and environments served by Tay and Earn Trust.

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Children First

Top job! Head of Influence and Campaigns

  • Children First
  • Full time
  • £51,257 – £57,613
  • Hybrid: Edinburgh or Glasgow
  • Closing 9th January 2026

Children First is Scotland’s national children’s charity. We stand up for every child because all children should have a safe childhood. We protect children from harm and support them to recover from trauma and abuse through our national and local services.

In this role, you’ll:

  • Lead the development and delivery of high-impact influence and campaigning activity that drives policy and practice change for children and families.
  • Work collaboratively with colleagues across communications, policy, services and fundraising to deliver bold, integrated campaigns.
  • Build and maintain strong relationships with key stakeholders, partners, influencers and decision-makers.
  • Ensure campaigns are informed by evidence, data and the lived experience of children and families.
  • Provide leadership and direction across policy and participation, creating a culture of connection, accountability and impact.

We’d love to hear from you if you have:

  • Significant experience leading influence, campaigning, policy or public affairs work at a senior level.
  • A proven track record of delivering campaigns that achieve meaningful change.
  • Experience of leading and developing high-performing teams.
  • Strong communication and influencing skills, with confidence engaging senior stakeholders and partners.
  • A collaborative, values-led approach and commitment to children’s rights and inclusion.

What we offer:

  • A workplace with values of with love, with purpose and with strength
  • 40 days annual leave, inclusive of bank holidays
  • Pension scheme and wellbeing support
  • Flexible and hybrid working arrangements
  • Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
  • Blue Light card discount
  • A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

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Turning Point Scotland

Top job! Service Manager

  • Turning Point Scotland
  • Full time
  • £51,547 – £57,647
  • On site: Dumfries
  • Closing 28th December 2025

Careers that care!

Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?

If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Dumfries & Galloway Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.

Embark on an emotionally rewarding journey and apply today!

About the role

As the Registered Manager, you will be an experienced leader leading a team working with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.

As the Registered Manager you will:

  • Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
  • Oversee the financial aspects of the service, managing significant budgets, ensuring efficient use of resources and making financial decisions.
  • Where a need or an opportunity is identified, lead on the development of new services, support business growth and maintain reputational excellence.
  • Comply with governance, law and legislation including local authority compliance, Care Inspectorate (at level 5 and above), SSSC and safeguarding procedures.
  • Support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.
  • Develop, monitor and implement supervision and appraisal systems for staff.

About You

You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.

You should also have:

  • Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
  • The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.
  • Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.
  • Social Service and Health Care at level 9 (SCQF) or other speciality/qualification recognised by the SSSC for registration purposes as well as a relevant management qualification.
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Scottish Legal Complaints Commission

Top job! Policy and Engagement Officer

  • Scottish Legal Complaints Commission
  • Full time
  • £42,646 – £45,909
  • Hybrid: Office is based in central Edinburgh
  • Closing 11th January 2026

We’re looking for a Policy and Engagement Officer to join the team at the Scottish Legal Complaints Commission, which helps resolve issues raised by the public about work carried out by Scottish lawyers and oversees complaint handling across the legal services sector. We help hundreds of people a year, and our team make decisions which make a difference to people’s lives.

We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

We’re a small team of around 60 staff, which makes for a close, friendly team to work in. We deliver serious work, but we also have a great deal of fun as a team working together. It also means there are great opportunities to get involved in different aspects of our work, from driving improvements in our customer service, to running sprints to test new ways of working.

In this role you will help us shape our thinking, build our understanding and communicate our views on key issues to our partners, stakeholders and users. You will also help ensure that we develop robust policies to help govern our complaints and regulatory work, drawing on strong horizon scanning, robust research and meaningful consultation.

You will build strong relationships with key stakeholders at all levels and manage the organisation’s engagement with them. You will be responsible for drafting reports, responses and other public communications and responding to enquiries from politicians, regulators, consumer groups and other bodies. You will also develop policy proposals and recommendations across a range of issues and deliver briefing and policy advice to board members and senior staff.

You will be enthusiastic, motivated and able to work with others. You’ll bring strong relationship building skills and stakeholder engagement experience. And you’ll be a confident communicator with strong writing skills and an ability to adapt your approach for different audiences.

You must be able to demonstrate experience of policy development and a proven ability to analyse information to produce robust findings and recommendations.

You will need to be able to quickly grasp complex or technical issues. It’s a benefit if you have knowledge of regulation policy, consumer policy, legal issues or equalities issues, but we’re very open to hearing from those with experience in other areas.

This is a hybrid role. We require that you attend our Edinburgh office a minimum of one-third of your working time a quarter (we estimate around 2 days per week for a full-time colleague). There may also be some specific events that you will need to attend in person. Please note your induction will include more office days in the beginning to help you settle into the SLCC, learn about the role and to provide the most support. We also offer flexible working hours that means when you are working from home you can work anytime between 6am and 10pm and 7am to 7pm in the office.

You will also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.

We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the opportunity to socialise. We have a staff led Wellbeing and Inclusion Group. In our last staff survey 97% said they have a good working relationship with their colleagues.

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© 2025. The Scottish Council for Voluntary Organisations (SCVO) is a Scottish Charitable Incorporated Organisation.
Charity registered in Scotland SC003558. Registered office Caledonian Exchange, 19A Canning Street, Edinburgh EH3 8EG.

Scottish Council for Voluntary Organisations