Role Purpose

To lead on the strategic use of data, insights, analysis, and Customer Relationship Management (CRM) systems across SCAA, ensuring robust data governance, GDPR compliance and technical optimisation to inform fundraising, supporter engagement and organisational performance. This role is critical to embedding a culture of data-driven decision making, using insight and analysis to support future fundraising growth. The role will also provide leadership on data protection and organisational Data Protection Officer (DPO) responsibilities.

Key Responsibilities:

Strategic Data Leadership and Governance

• Develop, introduce and then monitor the charity’s Data and Insights Strategy, aligning with organisational priorities, fundraising objectives and supporter engagement goals.
• Lead on the charity’s data governance and GDPR compliance, including data protection policies, DPIAs, SARs, PECR and risk management, with a view to adopting organisational DPO responsibilities in time.
• Oversee development, implementation and review of data governance policies, ROPA documentation, data security protocols, and internal staff training.
• Provide assurance to the charity Executive team and Board of Trustees on data compliance, reporting risks and delivering mitigating actions.
• Drive continuous improvement in data management practices, data integrations and strategic data effectiveness.