Thanks to funding from the National Lottery Community Fund, we are recruiting for a:

Operations Manager, Silverburn Park

Make a Practical Impact Where Enterprise Meets Community

We’re looking for a hands-on, commercially aware Operations Manager to take charge of the day-to-day running of Silverburn Park—a vibrant 27-acre coastal destination in Leven, Fife. This is a practical, people-focused role where you’ll be rolling up your sleeves to lead a small team, manage facilities, and keep things running smoothly across a growing set of community-driven enterprises.

You’ll be responsible for overseeing:

- An award winning campsite

- A busy café (The Cottage Window)

- A productive walled garden and estate

- Seasonal events and activities

Every task you complete helps generate income that supports mental health, volunteering, and sustainability initiatives.

Your Day-to-Day Responsibilities

- Keep operations running efficiently across all areas of the park

- Manage rotas, stock, bookings, and customer service

- Support and supervise staff and volunteers

- Monitor budgets and income targets, and report on performance

- Ensure health & safety, safeguarding, and compliance are up to standard

- Work with partners and the community to deliver events and activities

What We’re Looking For

Someone who is:

- Commercially minded with experience in hospitality, tourism, or enterprise

- Practical and organised, with a focus on getting things done

- A confident team leader who supports and motivates others

- Comfortable with systems, reporting, and using data to improve performance

- Passionate about community impact and sustainability

Essential Skills & Experience

- Experience managing commercial operations with financial targets

- Strong people management and customer service skills

- Confident using digital tools and reporting systems

- Knowledge of H&S, safeguarding, and regulated environments

- Full UK driving licence

What You’ll Get

- A varied, hands-on role with real impact

- Work in a beautiful coastal park setting

- 37 days annual leave (including public holidays)

- 5% employer pension contribution

- Flexible working and a supportive team culture

Thanks to funding from the National Lottery Community Fund, we are recruiting for a:

Project Co-ordinator – Silverburn sParks

About FEAT and Silverburn Park

FEAT is a mental health and employability charity committed to enabling individuals to flourish and reach their full potential in a culture free from stigma. Through FEAT Trading CIC, we also regenerate Silverburn Park in Leven by combining commercial and community activities that reinvest surplus back into the charity.

About the role

We are looking for an enthusiastic and organised Project Co-ordinator to lead and deliver the Silverburn sParks programme. You will design and co-ordinate a wide range of engaging community activities that support adults with mental health challenges to reconnect with their communities, improve wellbeing, and progress towards volunteering or employability opportunities.

Working with a rolling caseload of up to 30 participants, you will deliver and oversee activities such as arts and crafts, gardening and horticulture, mindfulness and wellbeing sessions, physical activities, healthy eating workshops, and peer-support groups. You will also provide one-to-one and small group support, helping participants set and achieve personal goals.

Key responsibilities

• Recruit, engage and support participants and oversee their progression to positive destinations
• Identify, recruit and manage sessional workers within agreed budgets
• Plan and deliver group activities and individual support
• Build strong partnerships with referral agencies and community organisations
• Accurately record participation, outcomes and feedback using digital tracking systems
• Contribute to monitoring, evaluation and reporting for funders
• Work independently while reporting to the Operations Manager
• Undertake occasional evening and weekend work, including lone working when required

About you

• HNC level qualification (or equivalent) in a relevant subject area
• Experience supporting individuals with mental health challenges
• Confidence delivering activities and working with groups
• Strong organisational and record-keeping skills
• Excellent communication skills and a positive, approachable manner
• Alignment with FEAT’s values and commitment to equality

A full driving licence and experience in community or outdoor settings are desirable.

PVG: Required

What we offer

• Generous annual leave entitlement
• A supportive, values-driven organisation
• A varied and meaningful role with real community impact
• Ongoing training, development and supervision