Queensferry Sports & Community Hub is looking for an experienced, energetic and community-minded Assistant Manager (Hospitality & Events) to help lead and develop our café, bar and function spaces.

This is a hands-on, dynamic role where you’ll oversee the day-to-day running of the café, bar and function area while driving income through events and business development. You’ll play a key part in shaping a welcoming, inclusive space for both community use and private functions. This role will involve flexible working hours including evenings and weekends.

We’re looking for someone who combines strong operational standards with commercial awareness and an ability to connect with people.

The Role

You’ll take responsibility for:

• Manage the daily operation of the café, bar and function space
• Maximise revenue and profitability across all hospitality areas
• Deliver consistently high-quality customer service
• Work closely with the Charity Manager to support charitable objectives, help deliver community-focused activity, and ensure hospitality and events operations align with the organisation’s mission and values
• Monitor financial performance, including sales, margins, stock control and waste
• Respond to feedback and resolve issues effectively
• Identify and implement opportunities to boost customer spend and repeat business
• Ensure compliance with licensing, food hygiene, and health & safety regulations

This role will involve evenings and weekends.

About You

You’ll likely have experience in hospitality, events or venue operations and be comfortable balancing customer service, team leadership and commercial performance in a busy environment.

We’d particularly like to hear from candidates who have:

• Proven experience in a hospitality management role (café, bar, or similar)
• Strong understanding of stock control, margins, and cost management
• Experience increasing event bookings or developing new income streams
• Experience managing teams and day-to-day operations
• Knowledge of food hygiene, licensing, and health & safety requirements
• Experience working in community or multi-use venues

About Us

Queensferry Sports & Community Hub is a SCIO Registered Charity with a mission to improve lives through sport, community activity and inclusive local services. This is an opportunity to help shape a growing community Hub with real local impact while building a hospitality and events offer that supports both community wellbeing and long-term sustainability. For more information please visit queensferryhub.org

Queensferry Sports & Community Hub is looking for an organised, proactive and community-focused Assistant Manager (Facilities & Operations) to help oversee the day-to-day running and development of our multi-use community Hub.

This is a varied, hands-on role where you’ll take responsibility for the day-to-day management, maintenance, and use of our facilities. You’ll ensure safe, high-quality environments while driving participation through effective programming, supporting our charitable objectives, and maximising the positive impact of the Hub within the local community.

We’re looking for someone who enjoys solving problems, improving systems and helping busy community spaces run effectively.

The Role

You’ll play a key role in:

• Oversee the daily running of the building, front of house, gym, and sports facilities
• Manage bookings, hires, and lettings across all spaces
• Maximise usage of facilities by increasing bookings and participation
• Work closely with the Hospitality team to support joined-up service delivery
• Monitor usage data and identify opportunities to improve efficiency and participation
• Coordinate maintenance schedules, repairs, and external contractors
• Work closely with the Charity Manager to plan, support, and deliver activities that strengthen community engagement, social impact, and participation across the Hub
• Ensure all areas are safe, well-maintained, and compliant with health & safety regulations, facility operational procedures and risk assessments

This role includes evenings and weekends.

About You

You may come from a leisure, facilities, operations or community venue background and will be comfortable managing multiple priorities in a fast-paced environment.

We’d particularly like to hear from candidates who have:

• Experience in facilities, leisure or operational management
• Strong understanding of facilities management and maintenance processes
• Experience coordinating bookings, activities, or programmes
• Good knowledge and understanding of health & safety requirements
• Experience managing health and safety in a public-facing environment
• A proactive mindset with a focus on improving utilisation and efficiency

Experience within sport, leisure, charity or community programming settings would be beneficial.

About Us

Queensferry Sports & Community Hub is a SCIO Registered Charity dedicated to improving lives through sport, community participation and inclusive local activity.This is an opportunity to help shape how a growing community Hub operates and develops, while making a visible difference within the local community. For more information visit: queensferryhub.org