Charity registered in Scotland SC036009
Glasgow Care & Repair is a city wide service managed by Southside Housing Association. These posts offer an opportunity to be part of a highly motivated, forward thinking team making a positive difference to people’s lives.
We wish to recruit full time and part time Client Service Advisors to our growing team as we continue to develop and deliver services to a wider range of customers.
The service provides general advice, information and support to older people and people with disabilities living throughout Glasgow. The Client Service Advisor will be the first point of contact for clients, carers and professional agencies, arrange appointments for the Handypersons to visit service users and make referrals to the Care and Repair Technical Advisors as well as recording and updating information systems.
The successful applicants will be passionate about delivering excellent customer service, have a professional telephone manner and have experience of working in a busy environment in a customer focused / service role. Applicants will have a SVQ Level 3 / HNC in Business Administration or equivalent qualification or qualified by significant relevant experience.