We are looking for new staff to join our team. We are looking for candidates who have the qualities that would make them a great call handler. You might be a survivor of domestic abuse or forced marriage yourself or have other relevant experience, paid, voluntary or personal. No previous helpline experience is needed, as full training will be provided.

The ideal candidate will be:

• Empathetic and understanding to all people calling about domestic abuse and forced marriage
• Good at speaking on the phone and writing messages by email, text and webchat
• Looking for flexible working, to work around care needs, health needs or to supplement income
• Looking for shift work that can be either during office hours or outside
• Happy working from home within a confidential workspace
• Able to work with a remote but supportive team
• Precise with administration, making sure that all their records are accurate
• Committed to a feminist ethos, including anti-racist and justice-focused policies
• Able to confidently navigate IT systems, such as databases, call handling software, video conferencing and email

Women’s Aid are seeking additional Trustees to join our Board. This is a unique opportunity for women dedicated to our vision and feminist values to join our committed and highly skilled Board of Trustees and contribute to our future direction. We are looking for creative and innovative women who complement our existing leadership.

We are committed to representing a diversity of voices on our board and welcome applications from women from under-represented groups such as carers, disabled women, women from ethnic minority backgrounds and LGBTI people.

Please note, applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010. Scottish Women’s Aid is an equal opportunities employer, all women, including women with the protected characteristic of gender reassignment, may apply for women-only roles

About Us

Scottish Women’s Aid is a leading voice in working to end domestic abuse. We play a vital role in coordinating, influencing and campaigning for effective responses to domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland. We work collaboratively with our network towards a shared vision of Scotland where domestic abuse is not tolerated.

Who we are looking for

• A commitment to feminist principles, and ending violence against women
• Sound independent judgement
• A collaborative team worker
• The ability to think creatively and problem solve, responding positively to change
• Active contribution towards strategic planning activities

What is involved

• Share responsibility for setting strategic direction, agreeing policy and ensuring sound governance practice
• Prepare for and attend quarterly Board meetings and AGM
• Participate in short-life working groups to progress particular areas of the Board's work such as impact, fundraising strategy, staff engagement
• Much of the Board's business will be conducted electronically and you will be expected to have regular access to email/ online meeting software.

How you will benefit

• Contribute and learn about SWA’s work and feminist governance in practice
• Share your views and expertise and meet other interesting women from a variety of sectors and backgrounds
• Have the chance to positively impact women’s rights and equality in Scotland
• Undertake a variety of training and development opportunities - recent training for Trustees has focused on feminist governance, contributions analysis and building an anti-racist vision at SWA
• You will be fully reimbursed for all out of pocket expenses, including travel

The Role

Scottish Women’s Aid training team continues to grow. We now have an opportunity to join us a Learning and Development Co-ordinator, responsible for supporting the professional development of SWA and Women’s Aid groups through the co-ordination and delivery of a range of events and programmes of information.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Working closely with your SWA training team colleagues, you will co-ordinate a programme of training, learning and good practice events for SWA members across Scotland. You will also develop and deliver training to Women’s Aid groups as part of our learning and development programme, ensuring our training provision is reflective of the needs of our members at all times. Continuous evaluation is a crucial part of our provision, so you must be able to demonstrate the impact and benefits of our training programmes.

What We Need

We’re looking for someone with experience of co-ordinating projects, training and events; you’ll also be able to develop training resources and packs to support delivery and ensure all participants gain impactful continuous development. The ability to confidently engage with a range of people at local and national levels is critical for success, as is interpreting and presenting complex issues so they can be easily understood by different audiences

We’re looking for someone who has;

• An understanding of a gendered analysis of domestic abuse and the impact on women children, young people

• Experience of assessing training needs and understanding of quality assurance systems

• Excellent written and verbal communication skills

• Ability to work on own initiative and as part of a team, prioritise tasks and work to deadlines

• Ability to use online information systems and databases

• Excellent working knowledge of digital training delivery platforms like zoom, MS Teams, webex etc.

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

Flexible working

We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.

Pay

SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.

Annual Leave

We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.

Pension

SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.

Learning and Development

SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.

Enhanced Maternity and Paternity Pay

SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.

Wellbeing

As part of SWA’s commitment to staff wellbeing, staff are offered access to a confidential 24/7 health and Wellbeing service with AIG which provides confidential advice, counselling and legal support to all staff, and where applicable, immediate family members.

Bike 2 Work

An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.

Edinburgh Leisure Gym Subsidies

Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.

POSITIVE ACTION

Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Scottish Women’s Aid is an equal opportunities employer, all women, including women with the protected characteristic of gender reassignment, may apply for women-only roles.

SWA are committed to recruiting a diverse workforce that is representative of the people we serve.

We recognise the value of a diverse workforce in which women from differing backgrounds, with different skills and abilities can bring new ideas to enable us to deliver high quality services. We are taking positive action to address an under-representation of both disabled and Black Asian and Minority Ethnic (BAME) employees within our workforce. We offer Disabled and BAME applicants the option of requesting that their application is considered under the terms of our Disabled or BAME Guaranteed Interview Schemes. You will be asked if you wish to be considered under the Disability/BAME Guaranteed Interview scheme when you complete our application form.

*Hybrid position, part home-working and part from our Rose Street Offices, with a requirement for occasional travel to deliver training to Women’s Aid groups and external partners across Scotland.

Scottish Women’s Aid has an exciting opportunity to join their busy and thriving Member Services team. The Member Services Development Lead will be responsible for supporting the large network of local Women’s Aid services, and coordinating the organisational development of member groups through training, good practice and available resources.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Working closely with a range of stakeholders, the role holder will support our member groups to review and develop their organisational practices by delivering a range of tailored support services. You’ll support the Women’s Aid network to ensure collaborative work, learning and development takes place whilst always striving towards the provision of effective support for women, children and young people. The successful candidate will also support the assessment of the Women’s Aid in Scotland National Service Standards for Women’s Aid groups.

What We Need

We’re looking for someone with experience of third sector governance and organisational development and experience of working with a wide range of partners at both a strategic and operational level. It’s important that the role holder can facilitate organisational processes to support the development of improvement plans.

We’re looking for someone who has;

• An understanding of a gendered analysis of domestic abuse and the impact on women children, young people
• Knowledge of the Office of the Charity Regulator requirements for Women’s Aid groups
• The ability to manage a diverse workload and align work plans with strategic priorities
• The skill to interpret and present complex issues to a wide range of audiences
• Excellent working knowledge of MS Office packages, email and internet research techniques

*Location:Hybrid position, part home-working and part from our Rose Street Offices, with a requirement for occasional travel to visit Women’s Aid groups across Scotland, with some evening work/ overnight stays for remote locations.

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

Flexible working

We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.

Pay

SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.

Annual Leave

We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.

Pension

SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.

Learning and Development

SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.

Enhanced Maternity and Paternity Pay

SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.

Wellbeing

As part of SWA’s commitment to staff wellbeing, staff are offered a confidential 24/7 Employee Assistance programme service with Heath Assured which provides confidential advice, counselling sessions and wellbeing support to all staff, and where applicable, immediate family members.

Bike 2 Work

An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.

Edinburgh Leisure Gym Subsidies

Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.

POSITIVE ACTION

Scottish Women’s Aid aims to be an equal opportunities employer. Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Our long term aim is that the composition of our workforce should reflect that of women in the community. We recognise the value of a diverse workforce in which women from differing backgrounds, with different skills and abilities can bring new ideas to enable us to deliver high quality services and are committed to recruiting a diverse workforce that is representative of the people we serve.

SWA are taking positive action to address an under-representation of both disabled and Black Asian and Minority Ethnic (BAME) employees within our workforce. We offer Disabled and BAME applicants the option of requesting that their application is considered under the terms of our Disabled or BAME Guaranteed Interview Schemes. You will be asked if you wish to be considered under the Disability/BAME Guaranteed Interview scheme when you complete our online application form.

The Role

Scottish Women’s Aid has a superb opportunity to join their Management Team. Our Policy Manager will lead the Policy Team to ensure SWA can influence and respond to the changing policy and legislative landscape in Scotland, whilst supporting SWA to achieve its strategic objectives.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Reporting directly to our Chief Executive you will work with colleagues across the organisation to identify policy priorities, and shape and develop SWA’s campaigning and advocacy work. A talented people-manager, you will lead and support the Policy Team through collaboration and direction, ensuring strong relationships are built with internal and external stakeholders to influence and promote SWA policy and objectives. Maintaining knowledge of policy areas is key to this position – you will monitor issues emerging from the women’s aid network and wider external environment, supporting the development of new ideas and solutions.

What We Need

Strong experience of analysing government and public policy reports is essential for success in this role, as is the ability to work across a range of complex issues whilst providing line management support to a busy team. You will be an excellent communicator and confident when speaking with government ministers and MPs/MSPs, with demonstrable experience of building and maintaining alliances with key stakeholders.

We’re looking for someone who has;

• Excellent knowledge and understanding of the UK and Scottish policy and legislative context in relation to violence against women and children and domestic abuse in Scotland

• Experience of leading, supporting and managing teams and of providing line management of staff, including the supervision and quality assurance of policy work

• A sound understanding and knowledge and of policy advocacy and public affairs

• Experience of analysing government and public policy reports, and of developing consultation responses, parliamentary briefings and advocacy materials for a range of audiences

• Commitment to the feminist values, vision and mission of SWA

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

Flexible working

We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.

Pay

SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.

Annual Leave

We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.

Pension

SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.

Learning and Development

SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.

Enhanced Maternity and Paternity Pay

SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.

Wellbeing

As part of SWA’s commitment to staff wellbeing, staff are offered a confidential 24/7 Employee Assistance programme service with Heath Assured which provides confidential advice, counselling sessions and wellbeing support to all staff, and where applicable, immediate family members.

Bike 2 Work

An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.

Edinburgh Leisure Gym Subsidies

Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session

POSITIVE ACTION

Scottish Women’s Aid aims to be an equal opportunities employer. Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Our long term aim is that the composition of our workforce should reflect that of women in the community. We recognise the value of a diverse workforce in which women from differing backgrounds, with different skills and abilities can bring new ideas to enable us to deliver high quality services and are committed to recruiting a diverse workforce that is representative of the people we serve.

SWA are taking positive action to address an under-representation of both disabled and Black Asian and Minority Ethnic (BAME) employees within our workforce. We offer Disabled and BAME applicants the option of requesting that their application is considered under the terms of our Disabled or BAME Guaranteed Interview Schemes. You will be asked if you wish to be considered under the Disability/BAME Guaranteed Interview scheme when you complete our online application form.

The Role

Scottish Women’s Aid has an opportunity to join Scotland’s Domestic Abuse and Forced Marriage as Helpline Manager on a maternity cover basis. Our Helpline Manager takes responsibility for the effective management of the service, including operational management, technology, policies and procedures and meeting contractual obligations.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Reporting directly to our Chief Executive you will lead the implementation of agreed operational plans and policies whilst ensuring the smooth and efficient operation of the Scotland’s Domestic Abuse and Forced Marriage Helpline (SDAFMH). You will lead a busy operational team, providing day to day guidance and monitoring as well as supporting the continuous development of all helpline staff. As part of SWA’s management team you will support the development, planning and implementation of the organisational strategy, contributing and updating on all elements of Helpline functionality and development.

What We Need

With excellent people-management and development skills and demonstrable experience of working within a domestic abuse or violence against women service, you will have sound knowledge of call-centre communications technology and good practice relating to running a telephone advice/information service. A relevant management qualification would be beneficial but more relevant is the experience and knowledge of the right and options available to people with experience of domestic abuse or forced marriage and offering support, information and safety planning and making appropriate referrals.

We’re looking for someone who has;

· Experience of preparing organisational reports and reports for funders and committees

· A sound knowledge and understanding of a gendered analysis of domestic abuse

· Knowledge of tools or methods such as development of business cases, funding submissions, contract management and risk assessment

· Excellent written and verbal communication skills

· Knowledge and understanding of digital tools and software in order to run and troubleshot call centre technology.

· Ability to utilise software to capture and generate reports and present usage and impact data.

· Excellent working knowledge of MS Office packages, email and the internet

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

Flexible working

We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.

Pay

SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.

Annual Leave

We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.

Pension

SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.

Learning and Development

SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.

Enhanced Maternity and Paternity Pay

SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.

Wellbeing

As part of SWA’s commitment to staff wellbeing, staff are offered a confidential 24/7 Employee Assistance programme service with Heath Assured which provides confidential advice, counselling sessions and wellbeing support to all staff, and where applicable, immediate family members.

Bike 2 Work

An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.

Edinburgh Leisure Gym Subsidies

Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.

POSITIVE ACTION

Scottish Women’s Aid aims to be an equal opportunities employer. Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Our long term aim is that the composition of our workforce should reflect that of women in the community. We recognise the value of a diverse workforce in which women from differing backgrounds, with different skills and abilities can bring new ideas to enable us to deliver high quality services and are committed to recruiting a diverse workforce that is representative of the people we serve.

SWA are taking positive action to address an under-representation of both disabled and Black Asian and Minority Ethnic (BAME) employees within our workforce. We offer Disabled and BAME applicants the option of requesting that their application is considered under the terms of our Disabled or BAME Guaranteed Interview Schemes. You will be asked if you wish to be considered under the Disability/BAME Guaranteed Interview scheme when you complete our online application form.

Scottish Women’s Aid has a new opportunity to join their busy and team. The Senior Finance Officer will take responsibility for ensuring effective financial management arrangements are in place to support the strategic aims of Scottish Women's Aid.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Reporting to the Operations Manager, and working closely with our Finance Officer, you will assist in the construction of annual budgets and present regular budget monitoring performance and forecasting information for the Management Team and Board of Directors. Along with the Operations Manager and Finance Officer you will develop, maintain and implement internal finance policies and contract management to support sound financial decision making across the organisation.

What We Need

Ideally HND level qualification and or working toward accounting qualification, we’re looking for someone with demonstrable experience of finance work in the third sector and the the ability to produce financial information for our Management Team and the Board of Directors.

We’re looking for someone who has;

• Experience of working in a financial environment including use of ledgers and Sage accounting software
• The ability to work successfully on your own initiative to high priority deadlines
• Knowledge and understanding of finance and funding mechanisms in the charity/third sector, including regulatory and legislative frameworks
• Excellent Microsoft Office skills, particularly Excel, Word and Outlook
• Commitment to the feminist values, vision and mission of SWA

What we offer

There are many reasons to work for Scottish Women’s Aid. We have a great working culture and our mission and vision attracts a brilliant staff team. Your hard work is rewarded with a package of support and benefits including:

Flexible working

We offer flexible hybrid working options for the majority of our employees. Some posts are eligible for full-time homeworking. We also offer flexibility for staff and work/life balance through a number of flexible working options such as flexi time, condensed hours, job sharing.

Pay

SWA are a Living wage employer, our pay and grading system offers a competitive starting salary and yearly progression.

Annual Leave

We offer a full-time annual leave entitlement of 30 days (210 hours) per year plus 10 Public Holiday days (70 hours) per year. Leave is accrued at the rate of 3.33 days (23.3 hours) per month.

Pension

SWA believes it's important that we help you save for your retirement so access to Nest pension scheme is given to all eligible employees. SWA contributes 10% of gross contractual earnings on the provision that the employee contributes a minimum of 3% towards their pension contributions.

Learning and Development

SWA supports and develops staff to ensure they have the necessary skills, knowledge and abilities. There is an internal schedule of training on key skills and knowledge relevant to all staff. There is also scope to attend ad hoc training for employees who are working to develop specific skills.

Enhanced Maternity and Paternity Pay

SWA offers staff who meet the criteria for Statutory Maternity Pay (SMP) an enhanced maternity pay of 20 weeks on full pay and 20 weeks on half pay.

Wellbeing

As part of SWA’s commitment to staff wellbeing, staff are offered a confidential 24/7 Employee Assistance programme service with Heath Assured which provides confidential advice, counselling sessions and wellbeing support to all staff, and where applicable, immediate family members.

Bike 2 Work

An interest-free loan to purchase a bike, can be arranged up to the value of £1,000.

Edinburgh Leisure Gym Subsidies

Edinburgh based staff are able to access Edinburgh Leisure facilities for the reduced price of £1 per session.

POSITIVE ACTION

Scottish Women’s Aid aims to be an equal opportunities employer. Applications will be accepted from women only under Schedule 9, part 1 of the Equality Act 2010.

Our long term aim is that the composition of our workforce should reflect that of women in the community. We recognise the value of a diverse workforce in which women from differing backgrounds, with different skills and abilities can bring new ideas to enable us to deliver high quality services and are committed to recruiting a diverse workforce that is representative of the people we serve.

SWA are taking positive action to address an under-representation of both disabled and Black Asian and Minority Ethnic (BAME) employees within our workforce. We offer Disabled and BAME applicants the option of requesting that their application is considered under the terms of our Disabled or BAME Guaranteed Interview Schemes. You will be asked if you wish to be considered under the Disability/BAME Guaranteed Interview scheme when you complete our online application form.

Scottish Women’s Aid has an exciting opportunity to join their busy and thriving team. Based in Edinburgh, the Communications Assistant will be responsible for promoting the vision and work of SWA and its members, and supporting the delivery of our campaigning priorities.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promoting effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Reporting to the CEO and working closely with our External Affairs Officer, you will create engaging and appropriate content to support the management of SWA’s social media presence. You’ll also assist with creating and updating content on our website, overseeing the online presence of the organisation. Reporting on the impact of our communications activities will be crucial, as is supporting your colleagues to publicise the key issues for women, children and young people who experience domestic abuse and the work SWA does to address these issues.

What We Need

We’re looking for someone with experience of website management, creating graphics for social media and previous knowledge of scheduling content using tools such as Tweetdeck, Hootsuite, Buffer or Facebook/Twitter’s in-built scheduling systems. Excellent written and verbal communications skills goes without saying: you’ll be skilled in the ability to write to suit a range of different audiences, as well as the experience to support your colleagues with writing and producing communications materials.

We’re looking for someone who has;

• Experience of using website and content management systems such as Wordpress
• A creative and innovative approach
• An understanding of the main social media platforms used by SWA – Facebook, Twitter and Instagram
• Experience of using Canva or similar design tools
• Awareness and understanding of the feminist analysis of domestic abuse

The Role

Scottish Women’s Aid has an exciting opportunity to join their busy and thriving Member Services team. Based in Edinburgh, the Member Services Development Lead will be responsible for supporting the large network of local Women’s Aid services, and coordinating and delivering a range of opportunities for the Network to engage in development opportunities specifically in relation to good governance.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Working closely with a range of stakeholders, the role holder will support our member groups to improve governance and management structures. You’ll support the Women’s Aid network to ensure collaborative work, learning and development takes place whilst always striving towards the provision of effective support for women, children and young people.

What We Need

We’re looking for someone with experience of third sector governance and organisational development and experience of working with a wide range of partners at both a strategic and operational level. It’s important that the role holder can facilitate organisational processes to support the development of improvement plans.

We’re looking for someone who has;

• An understanding of a gendered analysis of domestic abuse and the impact on women children, young people

• Knowledge of the Office of the Charity Regulator requirements for Women’s Aid groups

• The ability to manage a diverse workload and align work plans with strategic priorities

• The skill to interpret and present complex issues to a wide range of audiences

• Excellent working knowledge of MS Office packages, email and internet research techniques

We are open to considering applications for full time and part time hours – please specify your preference when applying.

The Role

This is an exciting opportunity to join the Scottish Women’s Aid team, as Children and Young People’s (CYP) Policy Officer. The role holder will ensure that Scottish Women’s Aid is well placed to continue to influence and respond effectively to the changing policy and legislative landscape in Scotland, specifically in relation to children and young people affected by domestic abuse.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children, and young people across Scotland.

What You’ll Do

The CYP Policy Officer will work with a diverse range of stakeholders to identify and influence key policy areas relevant to SWA and its member organisations. You will ensure you maintain and build effective relationships and alliances to aid in providing solutions, contributing to an evidence based approach to the development of relevant public policy and strategy.

What We Need

The successful candidate will have experience in the field of children’s policy and/or children’s human rights, preferably in relation to gender inequality or gender based violence. You will be a confident networker with strong public speaking skills and the ability to influence at all levels.

We’re looking for someone who has

• A sound knowledge and understanding of children’s human rights including children’s participation principles and approaches
• Skill in interpreting and presenting complex issues to a variety of audiences
• A positive track record of working effectively with diverse stakeholders including children and young people, policy makers, practitioners, and researchers
• Knowledge and understanding of a gendered analysis of domestic abuse and the impact on women, children, and young people
• Excellent written and verbal communication skills with the ability to plan effectively to meet strategic aims

We are open to considering applications for full time and part time hours – please specify your preference when applying.

The Role

Scottish Women’s Aid team has an exciting opportunity to join their team as a Policy Officer. The links between domestic abuse and women’s poverty are clear. With the cost of living crisis escalating, women and children experiencing domestic abuse are facing increasing poverty. The focus of this Policy Officer role over the next year will be on leading our work on social security and poverty reduction, to ensure that SWA is well placed to continue to influence and respond effectively.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children, and young people across Scotland.

What You’ll Do

The Policy Officer will monitor the changing policy and legislative landscape in Scotland in relation to domestic abuse and women’s and children’s poverty with a special focus on social security policy. Working with a diverse range of stakeholders to identify and influence key policy areas relevant to SWA and its member organisations, the role holder will build and maintain effective relationships and alliances to aid in providing solutions, contributing to an evidence-based approach to the development of relevant public policy and strategy.

What We Need

The successful candidate will have experience of working on social policy and of a gender analysis of policy. You will have a good understanding of the causes, consequences and solutions to poverty and an understanding of a gendered analysis of domestic abuse. You will be a confident networker with strong public speaking skills and the ability to influence at all levels.

We’re looking for someone who has

• A sound knowledge and understanding of a gendered analysis of domestic abuse and the impact of domestic abuse on women, children and young people
• Knowledge of the issues, policies and legislation within Scotland affecting women, children and young people who experience domestic abuse
• Skill in interpreting and presenting complex issues to a variety of audiences
• A positive track record of working effectively with diverse stakeholders including policy makers, practitioners and researchers
• Excellent written and verbal communication skills with the ability to plan effectively to meet strategic aims

We are 6 months into an 18 month contract with two other UK nations, promoting and growing the Safe Spaces initiative. This role sits within the Safe Spaces Project Safe Spaces Locations - UK SAYS NO MORE, an initiative launched during the pandemic to increase opportunities for survivors of domestic abuse to discreetly access specialist support in physical and online safe spaces, including pharmacies and banks.

We have hit the ground running in those 6 months, establishing connections with national and local partners to get buy-in and support for the initiative. We have investigated and developed a quality assurance framework, as well as information and resources for existing Safe Spaces providers. With just under 12 months left on the contract, we are looking for a well-connected, excellent communicator to build on this relationship building and take forward as a priority communicating with local and national partners.

About Us

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

The Role

Scottish Women’s Aid has an exciting opportunity to join their busy and thriving Member Services team. Based in Edinburgh, the Organisational Development Coordinator will be responsible for supporting the large network of local Women’s Aid services, and coordinating and delivering a range of opportunities for the Network to engage in development opportunities specifically in relation to good governance.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Working closely with a range of stakeholders, the role holder will support our member groups to improve governance and management structures. You’ll support the Women’s Aid network to ensure collaborative work, learning and development takes place whilst always striving towards the provision of effective support for women, children and young people.

What We Need

We’re looking for someone with experience of third sector governance and organisational development and experience of working with a wide range of partners at both a strategic and operational level. It’s important that the role holder can facilitate organisational processes to support the development of improvement plans.

We’re looking for someone who has;

• An understanding of a gendered analysis of domestic abuse and the impact on women children, young people

• Knowledge of the Office of the Charity Regulator requirements for Women’s Aid groups

• The ability to manage a diverse workload and align work plans with strategic priorities

• The skill to interpret and present complex issues to a wide range of audiences

• Excellent working knowledge of MS Office packages, email and internet research techniques

Would you like to be part of supporting the delivery of a vital helpline service for people with experience of domestic abuse and forced marriage? As a Call Handler you will provide confidential information and support to individuals and agencies who contact the Scotland’s Domestic Abuse and Forced Marriage (SDAFH) Helpline.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 36 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What We Need

With excellent telephone skills and an understanding of domestic abuse, the post holder will need to be able to respond effectively and sensitively to calls from a wide range of people. You will have an understanding of the services available to support helpline callers, experience of using computer-based information systems and demonstrate the ability to work on your own initiative.

Scotland’s Domestic Abuse and Forced Marriage Helpline operates on a 24/7 basis using a varying pattern of day, back and occasional night shift.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

The Role

Scottish Women’s Aid is recruiting for the role of Member Services Manager, based in our Edinburgh office. Reporting to the CEO, the Member Services Manager is responsible for the management and development of Scottish Women’s Aid Member Services, supporting the strategic position, practice and service delivery of local Women’s Aid services.

What You’ll Do

As a member of the SWA Management Team, the Member Service Manager shares responsibility for development, planning and implementation of SWA’s strategy. The role holder will ensure that a strong and mutually supportive relationship is maintained across the network of local Women’s Aid services, informed and developed by members’ needs. You’ll also line manage the Members Service Team, supporting staff to deliver relevant projects internally and externally, support for provision of high-quality specialist services across the Women’s Aid network. You will facilitate a culture where communication, respect and staff wellbeing is at its core.

What We Need

The successful candidate will have knowledge and understanding of the policy and legislative context in which SWA operates, with a strong background in service development, delivery and review. It’s essential that you will have team management experience, with the ability to engage and motivate staff to deliver in line with organisational objectives.

We’re looking for someone who has

· Understanding of a gendered analysis of domestic abuse and the impact on women, children and young people

· The ability to positively influence others, internally and externally, to build effective relationships

· Effective planning, organisational and time management skills

· Experience of setting budgets and managing budgets including forecasting and monitoring

The Role

Scottish Women’s Aid has an exciting opportunity to join their busy and thriving Member Services team. Based in Edinburgh, the Organisational Development Coordinator will be responsible for coordinating organisational development within the Women’s Aid network and support a portfolio of Women’s Aid groups.

Background

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Working closely with a range of stakeholders, the role holder will support our member groups to improve governance and management structures. You’ll support the Women’s Aid network to ensure collaborative work, learning and development takes place whilst always striving towards the provision of effective support for women, children and young people.

What We Need

We’re looking for someone with experience of third sector governance and organisational development and experience of working with a wide range of partners at both a strategic and operational level. It’s important that the role holder can facilitate organisational processes to support the development of improvement plans.

We’re looking for someone who has;

• An understanding of a gendered analysis of domestic abuse and the impact on women children, young people

• Knowledge of the Office of the Charity Regulator requirements for Women’s Aid groups

• The ability to manage a diverse workload and align work plans with strategic priorities

• The skill to interpret and present complex issues to a wide range of audiences

• Excellent working knowledge of MS Office packages, email and internet research techniques

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 34 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

The Role

Scottish Women’s Aid is recruiting for the role of Safe Spaces Engagement Officer, based in our Edinburgh office with significant local and national travel. This role sits within the Safe Spaces Project Safe Spaces Locations - UK SAYS NO MORE, an initiative launched during the pandemic to increase opportunities for survivors of domestic abuse to discreetly access specialist support in physical and online safe spaces, including pharmacies and banks. Scottish Women’s Aid is partnering with Hestia’s UK Says No More, to provide quality assurance, information, support, resources and training to Scottish businesses to enable them to provide effective avenues.

What You’ll Do

Key to the role is forming effective partnerships with trusted businesses to promote project engagement and provide access to training for pharmacy and bank staff. Identifying emerging workplace development needs, you will work closely with participating businesses to gain feedback to support improvements to the delivery model, ensuring a Scottish context is given to the scope of the project including sign-posting to local Women’s Aid groups and services.

What We Need

The successful candidate will have experience of co-ordinating national outreach and public development programmes, with demonstrable involvement in assessing workplace development and training needs. It’s essential that you will have a background in delivering national projects, training, seminars conferences and events. Previous knowledge of developing e-learning and on-line training resources would be beneficial.

We’re looking for someone who has

• Understanding of a gendered analysis of domestic abuse and the impact on women, children and young people
• Understanding of quality assurance in relation to outreach and public engagement
• Current working knowledge of policy and practice issues in relation to violence against women and children
• Skill in designing and using evaluation, monitoring and methods to inform and develop training
• The ability to engage confidently with and influence a wide range of people and organisations at national and local level

Scottish Women's Aid is the lead organisation in Scotland working towards ending domestic abuse and other forms of violence against women. We play a vital role in campaigning at national and international levels and lobbying for effective responses to domestic abuse, including ensuring that women and children with experience of domestic abuse get the services they need when they need them.

Scottish Women’s Aid is seeking new members to join its Board of Directors.

We are looking for feminist, creative and innovative women who can add to the skills mix of our current Trustees. We are particularly interested in applications from:

- Women with lived experience or professional experience of domestic abuse

- Women with expertise in finance, HR and/or governance

We are keen to improve the diversity of our board and particularly welcome applications from black and minority ethnic women, LGBT women and women with disabilities.

Scotland’s Domestic Abuse and Forced Marriage Helpline

The Role

Would you like to be part of supporting the delivery of a vital helpline service for people with experience of domestic abuse and forced marriage? As a Call Handler you will provide confidential information and support to individuals and agencies who contact the Scotland’s Domestic Abuse and Forced Marriage (SDAFH) Helpline.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 36 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What We Need

With excellent telephone skills and an understanding of domestic abuse, the post holder will need to be able to respond effectively and sensitively to calls from a wide range of people. You will have an understanding of the services available to support helpline callers, experience of using computer-based information systems and demonstrate the ability to work on your own initiative.

Scotland’s Domestic Abuse and Forced Marriage Helpline operates on a 24/7 basis using a varying pattern of day, back and occasional night shift.

Scottish Women’s Aid is recruiting for the role of National Training Coordinator, based in our Edinburgh office with some local and national travel. Working closely with other Women’s Aid Federations across the UK, the role holder will be involved in identifying and responding to emerging national learning and development needs in relation to domestic abuse.

The Organisation

Scottish Women’s Aid is Scotland’s leading voluntary sector organisation working to prevent domestic abuse and promote effective policy and practice responses for women, children and young people who experience domestic abuse. We are the umbrella organisation for 36 autonomous Women’s Aid groups delivering direct services to women, children and young people across Scotland.

What You’ll Do

Key to the role is the effective delivery of emerging national learning and development needs across the sector. You will develop, implement and deliver, alongside commissioned trainers, a national training programme to enable external agencies to respond effectively to the changing policy and legislative landscape in relation to domestic abuse, violence against women and gender inequality.

What We Need

The successful candidate will have extensive experience of facilitating learning and development programmes, conferences and events. It’s essential that you will have a background in developing and facilitating training as well as related resources and training packs. Previous use and knowledge of delivering on-line training would be valuable.

We’re looking for someone who has

• Understanding of a gendered analysis of domestic abuse and the impact on women, children and young people
• Understanding of quality assurance in relation to learning, development and training
• Current working knowledge of policy and practice issues in relation to violence against women and children
• Experience in designing and using evaluation, monitoring and methods to inform and develop training
• Proficient understanding of how to operate digital platforms like zoom and MS Teams; and willingness to learn other online packages that will lend to a creative learning experience