Charity registered in Scotland SC013007

Birthlink aims to enhance the well-being and promote the welfare of all people affected by adoptions with a Scottish connection.

Closed vacancies
This vacancy has now closed

Redress Support Worker

  • Part time
  • £29,439 pro-rata
  • Edinburgh
  • Closing 2nd May 2023

Accountability of post: The postholder will be line managed by and accountable to the Senior Practice Manager

Main purpose:Birthlink Redress is in partnership with Scottish Government and others to support people to identify and source historical records and to compile those ready for the Redress Support.

Location of post:21 Castle Street, Edinburgh, EH2 3DN


  • To support people who have experienced historical abuse in a care setting as children in Scotland to access their records and to compile those including creating a chronology ready for Redress Support.
  • To deliver a professional support service in accordance with Birthlink’s procedures and standards
  • Liaise with appropriate local authorities, statutory or voluntary organisations to access records
  • To represent Birthlink in a professional and collaborative way in all multi-disciplinary meetings and events
  • To deliver training and information on the work of the project as required
  • To contribute to dissemination of information about Birthlink through professional journals, conferences and Birthlink’s bi-annual bulletin
  • To record, monitor and evaluate all work
  • To attend supervision, team meetings and training as appropriate and take responsibility for your own professional development.
  • To work within Birthlink’s policies and procedures including equal opportunities, anti-discriminatory practice, safeguarding and user participation
  • To keep up to date with changes in procedure, legislation, and research as they affect the service



  • A good standard of Education
  • Disclosure Scotland is an essential for this post


  • A professional qualification in social work, social care, education, or health, particularly relating to working with adults who have experienced trauma.



  • Experience of working with adults in a community care client group
  • Experience of working in partnership with other agencies
  • Experience of working as part of a team
  • Experience of undertaking risk assessments if required
  • Experience of working in a trauma informed way
  • Knowledge of the needs of vulnerable adults
  • Knowledge of relevant legislation and government initiatives
  • An understanding of and commitment to equal opportunities, anti-discriminatory practice, safeguarding and user participation


  • Experience of compiling chronologies and/or gleaning information from records



  • Able to work with warm, non-judgemental, flexible and professional approach at all times
  • Ability to communicate effectively and sensitively with adults experiencing distress and trauma
  • Good assessment and intervention skills
  • Ability to record, monitor and evaluate work
  • Ability to plan and prioritise work
  • Ability to work across professional boundaries

With consultation, amendments may be made to your job description from time to time in relation to our changing needs and your own ability