The Student Opportunities Officer (Peer Learning and Support) is responsible for supporting the development and expansion of peer-led activity across the University of Edinburgh, enabling all students to enhance their experience. This will include supporting and facilitating student-led peer-to-peer activity throughout the University, encouraging students to take a holistic and autonomous approach to their learning and development.

This is a collaborative role which sits at the centre of the Student Opportunities team, with a specific remit of supporting the development of Peer Learning and Support. This involves contributing to the forming of a community of learners (both staff and students) locally and across the University. The Student Opportunities team sits within the wider Membership, Engagement and People Development Directorate at the Students’ Association (which also includes The Advice Place and Student Voice teams), and works collaboratively with colleagues in relation to a number of events, initiatives and activities related to student support and development.

The Person:

A confident and experienced trainer with excellent communication, interpersonal, organisational and IT skills. The post holder will have a proven track record of providing both administrative and operational support for volunteers. A student focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work and that of their team.

Edinburgh University Students' Association is looking to recruit a Student Opportunities Administrator to join our Student Opportunities team.

Edinburgh University Students’ Association is an award-winning organisation, which exists to provide diverse services, representation, and welfare support to the community of over 49,500 students at the University of Edinburgh. By providing opportunities, helping to create change and offering support, we're here to help students get the most out of their time in Edinburgh. We have five venues around the University of Edinburgh campus – Teviot Row House, King’s Buildings House, Potterrow, the Pleasance and Edinburgh College of Art’s Wee Red Bar – which house our offices, cafés, bars, clubs, spaces for students to meet, study and socialise. These spaces transform into some of the most well loved Edinburgh Festival Fringe venues throughout the month of August each year.

We are a registered charity and all of the income we generate from our commercial activity goes back in to supporting our members. We’re also an organisation with a strategic commitment to support and empower all our staff, and have some exciting plans for the future. There's never been a better time to apply and join our organisation.

Salary: £21,392 - £23,342, plus a generous benefits package:

• 35 days per year holiday entitlement
• Company pension with 21.6% employer contribution
• Enhanced company sick pay, leave and loan policies
• A comprehensive package of support via our Employee Assistance Programme
• Access to money saving discounts from hundreds of retailers via our Sodexo Discounts Hub
• Cycle to Work Scheme
• Discounts on food and drink across the University Campus, among others

The Role:

The Student Opportunities Administrator will be responsible for the support functions of the Student Opportunities Department, ensuring the delivery of key processes, developments and initiatives. Including but not limited to developing and applying our financial processes, room bookings, catering, society re-registration support, meeting and workshop calendar support, training, events and awards administration.

This is a collaborative role which sits at the centre of the Student Opportunities Team and will contribute to our overall objective of providing all students access to diverse, inclusive and innovative activities and developments, in order to enhance their student experience.

The Student Opportunities team sits within the wider Membership Engagement and People Development Directorate at the Students’ Association (which also includes People and Development, The Advice Place and the Representation and Democracy team), and works collaboratively with colleagues in relation to a number of events, initiatives and activities related to student support and development.

The Person:

A confident and experienced administrator with excellent communication and interpersonal, organisational and IT skills. The postholder will have a proven track record of providing both administrative, financial and operational support to teams. A student focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work and that of their team.

The Student Opportunities Coordinator (Societies) leads the provision of support to student leaders in societies, with a responsibility to develop and deliver student activities within the Students’ Association. This includes, but is not limited to student societies, volunteering societies and social enterprises. These activities will provide a wide range of opportunities for students to engage in co-curricular and extra-curricular activity, try new things, be part of communities to make new connections, and develop their leadership skills. The Association supports around 300+ student societies and this role will focus primarily on these groups.

The Student Opportunities Coordinator will work collaboratively with various Students’ Association departments to ensure there is a robust infrastructure of support for student groups via our various services. This role will have oversight of the Societies team to ensure we provide information, advice and support to societies and committee members on a day-to-day basis, contribute to office bearer and volunteer training and development, and will support the Student Opportunities Officer (Societies) to ensure the delivery of key processes, support and initiatives.

The Person:

A friendly and approachable individual with excellent interpersonal skills. Good experience and understanding of supporting a large cohort of volunteers with an ability to build effective working relationships and collaborations. A proven track record in project management from initiation to evaluation, having worked on projects with multiple stakeholders across various teams / areas.

The post holder will have strong organisational skills and will have an enthusiastic approach to working collaboratively across teams. They should be able to work with a range of students and staff stakeholders to help support the interests of students at the University of Edinburgh.

You will manage the reception service in the Advice Place; providing initial information to users, and triaging enquiries to advisers; managing adviser appointments. You will also carry out day to day administrative tasks, including supporting the efficient statistical monitoring and reporting of the service.

The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, guidance, advocacy and support.

This role is a fully in-person role and due to a significant part of the role being to provide an in-person reception service. However, the role may require remote working on occasion. The service operated pre-Covid mostly via in-person drop-ins and appointments, but is currently operating as a predominantly appointment based service delivered in a hybrid way with appointments in-person, online and by phone and initial contact via email, phone and at our welcome desk.

The Person:

The Advice Place Receptionist / Administrator will be an exceptional and enthusiastic individual, who aspires to provide a professional and high-quality service to our service users.

Confident and competent, with demonstrable experience gained within a customer facing role, delivering high standards of customer service. You will have proven experience of dealing with sensitive information and prioritising in a busy client facing role. Ideally, you will have worked in situations where you have been required to deal effectively and compassionately with customers who are distressed.

An organized individual with an outgoing personality, consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work in in that of the wider team.

Edinburgh University Students' Association is looking to recruit the Festival Business Manager (Maternity Cover) to join our Commercial Services team.

The role of Festival Business Manager is absolutely key to the successful delivery of Festival operations. Working with 3 partner organisations, the Festival Business Manager is responsible for mobilising Edinburgh University Students’ Association’s iconic and unique spaces into festival venues for the month of August. The postholder leads the planning and delivery of the commercial and support facilities which cater to the c.1 million theatre goers and visitors who pass through our spaces.

The Festival Business Manager will lead the organisation and management of all Festival activity for the Students’ Association, ensuring that the expectations of key stakeholders and partners are met. The dimensions of the Festival operations are significant, encompassing 17 pop up bars, 18 external food traders, over 250 staff, and 40 performance spaces with some operations running 20 hours per day for 27 days straight.

The role requires significant and effective coordination and collaboration with all key managers and departments on the Festival so being able to establish positive and constructive relationships is critical.

Financial management acumen is key, ensuring successful delivery of the multi-million pound sales and budgets, and key financial targets for the Festival.

The postholder must be a highly skilled project management and be able to evidence all aspects of the delivery of large scale events to enable them to deliver site planning and delivery for all key Festival sites.

Not limited to Festival, the Students’ Association are proud to collaborate and host a large number of other events throughout the year. You will bring your skills and positive attitude to support the planning and delivery of any other key events in the Association diary such as Welcome Week, Pride, Christmas Lights switch on and any other activities as required.

The Person:

An enthusiastic, positive and extremely competent person with demonstrable experience of delivering large scale high impact Events. A person with very high expectations of themselves and others, with a passion for delivering outstanding world class events and the ability to maintain and deliver high volume complex services to an exceptional standard.

An effective manager who is assertive, energetic, determined, robust and sufficiently resilient to cope with the demands of the role.

The Role:

The role of the Advice Caseworker is to offer advice on a range of welfare issues to individual students, to undertake specialist casework, including advocacy and representation of students at university meetings and in navigating University policies and processes. Offering practical support to students in very challenging emotional circumstances and always operating in the best interests of the student. Supporting and training a team of advice volunteers and working alongside caseworkers with different specialisms to offer a holistic service. ­­­­­

The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service operates as a drop-in and appointment-based service, with the service also available to users by phone and email. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

We are a frontline student facing service that requires staff to deliver the service in-person at our offices. However, we understand that being able to work remotely is popular with many staff and allows them to find a better work/life balance and so we do continue to offer some home working opportunities where possible across the year.

The Person:

You will be an exceptional and enthusiastic individual, who aspires to provide a professional and high-quality service to our service users.

Confident and competent, with demonstrable experience gained within a customer facing role, delivering high standards of customer service. You will have proven experience of dealing with sensitive information and prioritising in a busy client facing role. Ideally, you will have worked in situations where you have been required to deal effectively and compassionately with customers who are distressed.

A student-focused individual with a consistently professional approach to your duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work.

Employee Benefits:

• Company Pension (USS)
• Company Sick Pay
• Sodexo Discount Scheme
• Cycle to Work Schem
• Discounts on food and drink across University Campus, among others

Edinburgh University Students' Association is looking to recruit a Student Opportunities Coordinator (Peer Learning & Support) to join our Student Opportunities team.

The Role:

The Peer Learning & Support Coordinator is responsible for supporting the development and expansion of peer learning & support systems across the University of Edinburgh, enabling all students’ access to peer learning & support to enhance their student experience. This will include supporting and facilitating student-led peer to peer activity throughout the University, encouraging students to take a holistic and autonomous approach to their learning and development.

This role has a strong project management and leadership element and involves contributing to the forming of an academic community of learners (both staff and students) locally and across the University. The Student Opportunities team sits within the wider Membership, Engagement and People Development Team at the Students’ Association (which also includes The Advice Place, Student Voice and People & Development), and works collaboratively with colleagues in relation to a number of events, initiatives and activities related to student development.

The Person:

A confident and experienced trainer with excellent communication and interpersonal, organizational and IT skills. The postholder will have a proven track record of providing learning support to others.

A student focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, with a passion for learning, who takes pride in their work and that of their team.

Employee Benefits:

* Company Pension (USS)

* Company Sick Pay

* Sodexo Discount Scheme

* Cycle to Work Scheme

* Discounts on food and drink across University Campus, among others

Edinburgh University Students' Association is looking to recruit a Senior Marketing Officer to join our Marketing and Communications team.

The Role

The Marketing and Communications team works to increase awareness of and engagement with a diverse and dynamic range of student services. These include our student Welfare and Support campaigns and services; our bars, shops and catering outlets; our work to support and embed student-led campaigns, representation and democracy; alongside promoting a packed Entertainments programme of events, club nights and social events. All of this happens across four iconic venues where our student community gather – Teviot Row House, King’s Buildings House, Potterow and the Pleasance.

The Senior Marketing Officer supports the Head of Marketing and Communications and colleagues in the creation and delivery of effective communications, marketing campaigns and initiatives for all of the Students’ Associations activities which include: student representation; advice service; student groups’ support; and our commercial activity (i.e. retail, hospitality, events, conferencing and advertising).

The role demands a solid understanding of marketing principles, creative flair, up-to-date knowledge of current marketing trends and a professional approach to process, deadlines and internal client support.

The Senior Marketing Officer is required to produce fast and accurate work, undertaken with a keen eye for detail, and work on multiple projects simultaneously.

The Person:

An enthusiastic, confident, creative and approachable marketer with demonstrable experience of developing and delivering promotions for paid for services and products in a fast-paced environment.

A person with high expectations of themselves and others, with a passion for detail and the ability to complete projects on time, to a high standard.

The Role

The Marketing and Communications team works to increase awareness of and engagement with a diverse and dynamic range of student services. These include our student Welfare and Support campaigns and services; our bars, shops and catering outlets; our work to support and embed student-led campaigns, representation and democracy; alongside promoting a packed Entertainments programme of events, club nights and social events. All of this happens across four iconic venues where our student community gather – Teviot Row House, King’s Buildings House, Potterow and the Pleasance.

The Head of Marketing & Communications leads the team in the creation and delivery of effective communications, marketing campaigns and initiatives for all of the Students’ Associations activities which include: student representation; advice service; student groups’ support; and our commercial activity (i.e. retail, hospitality, events, conferencing and advertising).

The post holder will demonstrate a proven ability to create and execute campaigns which generate engagement with audiences, and will be expected to possess excellent communication and interpersonal skills, a collaborative and flexible approach and sharp problem solving abilities; along with a client and customer focused approach.

The Person

An experienced and competent Head of Marketing & Communications with excellent leadership, communication and project management skills, and a flair for delivering creative campaigns.

Employee Benefits:

• Company Pension (USS)
• Company Sick Pay
• Sodexo Discount Scheme
• Cycle to Work Scheme
• Discounts on food and drink across University Campus, among others

The Media & Events Sales Executive is responsible for leading and maximising advertising and sales sponsorship, driving income generation. Establishing the Students’ Association as an excellent provider of advertising opportunities to the Edinburgh University student market.

The post-holder will maintain excellent client relationships and develop new advertising and sponsorship opportunities to generate more revenue for the organisation, through effective selling, scheduling and management of all advertising (print, digital and onsite activations) and sponsorship opportunities.

The Media & Event Sales Executive is responsible for achieving agreed sales targets and objectives through the management of current partnerships and marketing agreements as well as identifying new business opportunities. The role will be responsible for ensuring operational delivery for all advertising and sponsorship opportunities and events, ensuring clients receive a professional service.

The Person:

An enthusiastic, confident and extremely competent individual with demonstrable experience of generating sales, delivering high levels of customer service to clients and customers and maintaining excellent relationships.

A person with very high expectations of themselves and others, with a passion for detail and the ability to complete projects successfully and maintain delivery at a consistently high standard.

The Student Opportunities Coordinator (Societies) leads the provision of support to student leaders in societies, with a responsibility to develop and deliver student activities within the Students’ Association. This includes, but is not limited to student societies, volunteering societies and social enterprises. These activities will provide a wide range of opportunities for students to engage in co-curricular and extra-curricular activity, try new things, be part of communities to make new connections, and develop their leadership skills. The Association supports around 300+ student societies and this role will focus primarily on these groups.

The Student Opportunities Coordinator will work collaboratively with various Students’ Association departments to ensure there is a robust infrastructure of support for student groups via our various services. This role will have oversight of the Societies team to ensure we provide information, advice and support to societies and committee members on a day-to-day basis, contribute to office bearer and volunteer training and development, and will support the Student Opportunities Officer (Societies) to ensure the delivery of key processes, support and initiatives.

The role of the Advice Caseworker is to offer advice on a range of welfare issues to individual students, to undertake specialist casework, including advocacy and representation of students at university meetings and in navigating University policies and processes.

Offering practical support to students in very challenging emotional circumstances and always operating in the best interests of the student.

Supporting and training a team of advice volunteers and working alongside caseworkers with different specialisms to offer a holistic service.

The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service operates as a drop-in and appointment-based service, with the service also available to users by phone and email. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

This role has previously been fully in-person and due to part of the role being to provide in-person advice, we envisage the role being a mostly in-person role in the future. However, the role currently involves some hybrid or home working due to changing pandemic measures. The service operated pre-covid mostly via in-person drop-ins and appointments, but more recently has been operating as a predominantly appointment-based service delivered in a hybrid way with appointments in-person, online and by phone and initial contact via email, phone and at our Welcome Desk. We do however expect a shift more to the pre-covid service model going forward.

The Role:

To use a customer focused approach to ensure excellent service, maintain the highest levels of support, repair and maintenance of general decor as well as works of alteration and refurbishment in all EUSA premises.

A proactive, open eye approach is expected to ensure the delivery expectations of other stakeholders are met.

The post holder will work as part of the Maintenance and Estates Team. The Maintenance team will ensure the facility premises and contents are kept in good repair and efficient working order to an agreed and excellent standard, in line with regulatory requirements, to ensure safe operation. Each team member will be required to work as business needs dictate and in all buildings across the estate.

The Person:

We’re looking for an enthusiastic, confident and competent individual with the ability to achieve high standards in a multi-function maintenance role.

A person with very high expectations of themselves and others, with a passion for detail, who takes pride in their work, and who has the ability to maintain delivery at a consistently high standard.

Edinburgh University Students' Association is looking to recruit an Academic Engagement Coordinator to join our Representation and Democracy team.

The Academic Engagement Coordinator oversees delivery of the Students’ Association’s academic representation system, from recruitment and induction to ongoing volunteer development and community building, requiring a high level of organisation and attention to detail.

As the key staff contact for the Programme and School Representatives, they are responsible for providing project planning and professional support, as well as insight into how Representatives can best achieve their objectives.

To support this work, the Academic Engagement Coordinator must maintain a large network of staff contacts across the University, be confident engaging in stakeholder management, and have excellent written and verbal communication skills.

Alongside colleagues in the Representation and Democracy team, they also empower our five Sabbatical Officers – and particularly the Vice Education – to pursue their objectives, providing advice on achieving institutional change, as well as project planning and professional support.

In addition, the Academic Engagement Coordinator is responsible for delivering the Students’ Association’s annual student-led Teaching Awards, a year-round project culminating in the Spring with a shortlisting process and ceremony.

The Students’ Association’s Marketing and Communications team works to increase engagement with, and sales of, the Association’s activities (both on and offline) through the creation and delivery of effective communications, marketing campaigns and initiatives.

Reporting to the Director of Marketing & Communications, the Internal Communications & PR Manager has responsibility for all internal communications and external press & PR activity for the organisation’s varied activities. These span representation and activism, student activities, awareness and behavioral change campaigns, and commercial activity (e.g. events, retail and hospitality).

The role demands a solid understanding of, communications principles, creative flair, and a professional approach to process and deadlines.

The post holder must build and maintain positive relationships with many stakeholders, including colleagues, student members, the media and partner organisations.

The Internal Communications & PR Manager is required to produce fast and accurate work, undertaken with a keen eye for detail, and work on multiple projects simultaneously.

The person

A skilled communicator – both in person and in writing. A creative and approachable professional, with demonstrable experience of undertaking PR activity for a fast-paced organisation.

A person with high expectations of themselves and others, with a passion for detail and the ability to complete projects on time, to a high standard.

Employee Benefits:

• Company Pension (USS)
• Company Sick Pay
• Employee Assistance Programme
• Sodexo Discount Scheme
• Cycle to Work Scheme
• Discounts on food and drink across University Campus, among others

To use a complete customer focused approach to ensure excellent service, maintain the highest levels of technical support, repair and maintenance of electrical equipment as well as minor works of alteration and refurbishment in all Edinburgh University Students’ Association premises.

A proactive open eye approach is expected to ensure the delivery expectations of other stakeholders are met.

The post holder will work as part of the Maintenance and Estates Team. The Maintenance team will ensure the facility premises and contents are kept in good repair and efficient working order to an agreed and excellent standard, in line with regulatory requirements, to ensure safe operation. Each team member will be required to work as business needs dictate and in all buildings across the estate.

The Person:

An enthusiastic, confident and competent individual with the ability to achieve high standards in a multi-function maintenance role.

A person with very high expectations of themselves and others, with a passion for detail, who takes pride in their work, and who has the ability to maintain delivery at a consistently high standard.

The Students’ Association’s vision is that by 2025, we will be a high-performing students’ union, valued by our members, delivering outstanding support and services for a vibrant, well-rounded time at University.

We will achieve this by:

• Being student-led
• Ensuring that students have the power to change
• Providing a sense of belonging for our diverse student communities
• Being open and helpful
• Working in collaboration
• Being ethically and environmentally responsible
• Supporting social enterprise

The Student Opportunities Officer (Peer Learning and Support) is responsible for supporting the development and expansion of peer-led activity across the University of Edinburgh, enabling all students to enhance their experience. This will include supporting and facilitating student-led peer to peer activity throughout the University, encouraging students to take a holistic and autonomous approach to their learning and development.

This is a collaborative role which sits at the centre of the Student Opportunities team, with a specific remit of supporting the development of Peer Learning and Support. This involves contributing to the forming of a community of learners (both staff and students) locally and across the University. The Student Opportunities team sits within the wider Membership Engagement and People Development Directorate at the Students’ Association (which also includes The Advice Place and Representation and Democracy teams), and works collaboratively with colleagues in relation to a number of events, initiatives and activities related to student support and development.

The Person:

A confident and experienced trainer with excellent communication and interpersonal, organisational and IT skills. The postholder will have a proven track record of providing both administrative and operational support for volunteers. A student focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work and that of their team.

The Welfare and Liberation Coordinator is the Students’ Association’s lead staff member on activity relating to student welfare and wellbeing, liberation, equality, diversity, and inclusion, requiring an in-depth awareness and understanding of both student-led and institutional work in these areas.

While our student representatives gather feedback and identify emerging issues, and our Advice Place team provide 1-2-1 support and guidance for students in challenging circumstances, your role is to use this information to inform the organisations strategic approach to these issues.

Alongside colleagues in the Representation and Democracy team, they empower our five Sabbatical Officers – and particularly the Vice Welfare – to pursue their objectives, providing advice on achieving social and institutional change, as well as project planning and professional support.

They are also the key staff contact for the Students’ Association’s five Liberation Officers who represent Black and Minority Ethnic (BME), disabled, LGBT+, trans and non-binary, and women students. Again, they are responsible for providing project planning and professional support, as well as insight into how the Officers can best achieve their objectives, and build their student communities.

This role also includes significant elements of project management, particularly in relation to the Students’ Association’s work on mental health; equality, diversity, and inclusion; and our Liberation History Months, as well as training delivery to student leaders on issues on relevant topics.

The Person:

We’re looking for a confident and enthusiastic individual, with at least one year’s professional experience of project management and campaigning for change, to join our tight-knit team, committed to empowering students to make their voices heard on the issues that matter to them.

If you can not only cheerlead and champion our incredible student leaders, but also challenge them to think critically about their goals and how best to achieve them, then this could be the role for you.

You’ll need to be confident engaging with student activists and senior members of the University, maintaining an extensive network of stakeholders, and adapting your communication style – whether verbal or written – to suit a range of audiences and ensure you’re effective.

We want a team player who isn’t afraid to lend a hand to colleagues, but you also need to be able to make the most of the autonomy you’ll have over your own projects, and prioritise competing demands to achieve successful outcomes.

Employee Benefits:

• Company Pension (USS)
• Company Sick Pay
• Sodexo Discount Scheme
• Cycle to Work Scheme
• Discounts on food and drink across University Campus, among others

Edinburgh University Students' Association is looking to recruit an IT & Systems Manager to join our IT and Systems team.

This is a Head of Department role within the Corporate Services team, reporting directly to the Corporate Services Director. The purpose of the role is to:

Lead the sustainable development of IT infrastructure, processes and policies throughout the Students’ Association

Lead the IT & Systems team and ensure that it has the appropriate structure and skills

Ensure that appropriate customer service levels, core systems failover protection and support structures are in place

Play a role in the wider work of the Students’ Association through participation in Head of Department meetings, working closely in change initiatives and acting as a facilitator of change through the organisation

Maintain and develop strong working relationships with University of Edinburgh Information Services teams

The Person:

An appropriately experienced IT professional with strong technical, communications and problem-solving skills along with an ability to manage a team in a complex student-led charitable organisation.

A strong customer service-driven focus is essential to this role, along with a positive and creative problem-solving approach. An ability to lead, motivate and develop people, to develop a positive team culture, and to take your team through periods of change is required.

A strong commitment to the values of the organisation is required, along with a desire to make a positive contribution to those values.

Employee Benefits:

*Company Pension (USS)

*Company Sick Pay

*Sodexo Discount Scheme

*Cycle to Work Scheme

*Discounts on food and drink across University Campus, among others

Edinburgh University Students' Association is looking to recruit a Senior Marketing Officer to join our Marketing and Communications team.

An opportunity has arisen to join an energetic marketing team based in Edinburgh. If you agree that variety is the spice of life, then this could be the role for you! The Senior Marketing Officer creates marketing campaigns to engage students at the University of Edinburgh. From Elections and other democratic activity, to clubnights, largescale events and bars – all of student-life is covered by the Students’ Association. If you’re a skilled, creative marketeer looking for your next professional challenge, we’d love to hear from you.

THE ROLE:

The Students’ Association’s Marketing and Communications team works to increase engagement with, and sales of, the Association’s activities (both on and offline) through the creation and delivery of effective communications, marketing campaigns and initiatives.

The Senior Marketing Officer supports the Head of Marketing and Communications by developing and delivering marketing campaigns for the Students’ Association’s services, initiatives and campaigns. This work spans representation, student activities, awareness and behavioral change campaigns, and commercial activity (e.g. events, retail and hospitality).

The role demands a solid understanding of marketing principles, creative flair, up-to-date knowledge of current marketing trends and a professional approach to process, deadlines and internal client support.

The Senior Marketing Officer is required to produce fast and accurate work, undertaken with a keen eye for detail, and work on multiple projects simultaneously.

THE PERSON:

An enthusiastic, confident, creative and approachable marketer with demonstrable experience of developing and delivering promotions for paid for services and products in a fast-paced environment.

A person with high expectations of themselves and others, with a passion for detail and the ability to complete projects on time, to a high standard.

Edinburgh University Students' Association is looking to recruit a Deputy Manager to join our Advice Place team.

The Role:

The role of Deputy Manager is to ensure service continuity and effective service delivery on a day-to-day basis and acting as a clear point of responsibility and decision making in the absence of the Advice Place Manager.

You will provide support and advice to the Advice Place team but also directly to individual students on a range of issues, undertaking specialist casework, including advocacy and representation of students at university meetings and in navigating university policies and processes. Offering practical support to students in very challenging emotional circumstances, always operating in the best interests of the student. You will be responsible for the volunteer and outreach programs within the service. Supporting and training a team of advice volunteers and working alongside advisers with different specialisms to offer a holistic service. ­­­­­

The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

This role has previously been in-person and due to part of the role being to provide in-person advice, we envisage the role being a mostly in-person role in the future. However, the role currently requires hybrid or home working at times to respond to changing pandemic measures. The service operated pre-Covid mostly via in-person drop-ins and appointments but is currently operating as a predominantly appointment based service delivered in a hybrid way with appointments in-person, online and by phone and initial contact via email, phone and at our Welcome Desk.

The Person:

You will be an exceptional and enthusiastic individual, who aspires to provide a professional and high-quality service to our service users.

Confident and competent, with demonstrable experience of advice work. Delivering high standards of customer service. You will have proven experience of dealing with sensitive information and prioritising in a busy client facing role. Ideally, you will have worked in situations where you have been required to deal effectively and compassionately with customers who are distressed.

A student focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, who takes pride in their work.

The role of the Welfare Adviser is to offer advice on a range of welfare issues to individual students, to undertake specialist casework, including advocacy and representation of students at university meetings and in navigating University policies and processes. Offering practical support to students in very challenging emotional circumstances and always operating in the best interests of the student. Supporting and training a team of advice volunteers and working alongside advisers with different specialisms to offer a holistic service.

The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service operates as a drop-in and appointment-based service, with the service also available to users by phone and email. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, advocacy and support.

This role has previously been fully in-person and due to part of the role being to provide in-person advice, we envisage the role being a mostly in-person role in the future. However, the role currently requires hybrid or home working at times to respond to changing pandemic measures. The service operated pre-Covid mostly via in-person drop-ins and appointments, but is currently operating as a predominantly appointment based service delivered in a hybrid way with appointments in-person, online and by phone and initial contact via email, phone and at our Welcome Desk.

You will manage the reception service in the Advice Place; providing initial information to users, and triaging enquiries to advisers; managing adviser appointments. You will also carry out day to day administrative tasks, including supporting the efficient statistical monitoring and reporting of the service.

The Advice Place is a free, professional, impartial and confidential advice service for students at the University of Edinburgh, operated by Edinburgh University Students’ Association. The service deals with a wide variety of topics (finance, accommodation, academic and personal issues) and provides basic information as well as more complex casework advice, guidance, advocacy and support.

This role has previously been a fully in-person role and due to a significant part of the role being to provide an in-person reception service we envisage the role being a fully or mostly in-person role in the future. However, the role may require some hybrid or home working at times to respond to changing pandemic measures. The service operated pre-Covid mostly via in-person drop-ins and appointments, but is currently operating as a predominantly appointment based service delivered in a hybrid way with appointments in-person, online and by phone and initial contact via email, phone and at our welcome desk.

The Student Opportunities Administrator will be responsible for the support functions of the Student Opportunities Department, ensuring the delivery of key processes, developments and initiatives. Including but not limited to developing and applying our financial processes, room bookings, catering, society re-registration support, on line representation, meeting and workshop calendar support, training, events and awards administration.

This is a collaborative role which sits at the centre of the Student Opportunities Team and will contribute to our overall objective of providing all students access to diverse, inclusive and innovative activities and developments, in order to enhance their student experience.

The Student Opportunities team sits within the wider Membership Engagement and People Development Directorate at the Students’ Association (which also includes People and Development, The Advice Place and the Representation and Democracy team), and works collaboratively with colleagues in relation to a number of events, initiatives and activities related to student support and development.

Edinburgh University Students’ Association has an exciting opportunity to join the Board of Trustees as an External Trustee.

Please note that the role of External Trustee is an unpaid volunteer position.

Trustees play a vital leadership role at the Students’ Association, ensuring that we are governed effectively; establishing and monitoring strategy; and ensuring we are true to our values, keeping our student members at the heart of everything we do.

This is a fantastic opportunity to be involved in the running of the Students’ Association during a period of significant change. We are at a relatively early stage of our 2020-25 Strategic Plan, which aspires for us to transform into a high performing students’ union, highly valued by our members, with service transformation key to our future success. COVID 19 has had a significant impact on our services, staff, and how we support our members, and we have some structural and financial challenges to address, whilst still remaining committed to our strategic ambitions to 2025. Ensuring we can adapt and continue to represent, support and remain relevant to our membership of the 40,000 students at the University of Edinburgh in the current context is our biggest challenge for the year ahead.

“From my own first meeting as a Trustee, I’ve seen how important it is to be working alongside Student Trustees. When we, as a Board, are considering our finances, strategic purpose and direction, it is crucial we have colleagues around the table whose contributions are informed by personal experience of being students at Edinburgh today. Student Trustees also bring their wider experience to bear in our discussions, and there have been many occasions on which student colleagues’ academic background, work history and volunteering experience have been invaluable in informing specific aspects of our strategic leadership of a large and vibrant student-led Association.”

- Current External Trustee

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The Role:

The Welfare and Liberation Coordinator acts as the Students’ Association’s key staff contact for issues relating to student welfare, liberation, and inclusion. This involves maintaining an awareness and understanding of both student-led and University work in these areas.

Alongside colleagues in the Representation and Democracy team, they will support our five Sabbatical Officers – and particularly the Vice Welfare – to pursue their objectives, with a particular focus on issues of mental health, sexual violence, and diversity, as well as broader issues relating to student welfare and wellbeing.

They are also the key staff support for the Students’ Association’s five Liberation Officers who represent Black and Minority Ethnic (BME), disabled, LGBT+, trans and non-binary, and women students. Their role is to provide administrative support, advice and guidance to help the Liberation Officers pursue their objectives, while liaising with the Sabbatical Officers and colleagues in the Students’ Association’s Marketing and Communications team to ensure that our work is effectively communicated to our members and other key stakeholders.

They will deliver training to upskill and empower the Liberation Officers, and educate other student representatives and student groups about topics relating to welfare and liberation.

The Person:

You will be a confident and enthusiastic individual, with excellent organisational and interpersonal skills, who has experience of working alongside and supporting diverse communities to achieve change.

You will have the ability to lead projects independently and work collaboratively, responding sensitively to the needs of our students, and engaging a range of stakeholders in our work with your passion and commitment.

Edinburgh University Students' Association is looking to recruit a Student Opportunities Coordinator (Community Volunteering Development) to join our Student Opportunities team.

The Role:

The Student Opportunities team focuses on supporting and developing a wide range of student-led activity: to ensure students have the opportunity to meet each other and have fun; to build community amongst our members; and to support their personal and professional development.

Our community volunteering offer exists to connect our students with the local community as well as UK based volunteering opportunities with Third Sector organisations, primarily by engaging students in rewarding volunteering opportunities. We offer: a volunteering brokerage, student-led volunteering societies, and access to volunteering partnership projects, events, as well as advice, resources, funding, and awards and recognition to students who volunteer. We are seeking to rebuild and develop our provision following a hiatus due to the pandemic and also to substantially increase student participation in community volunteering.

The Student Opportunities Coordinator (Community Volunteering Development) is responsible for supporting the development and delivery of our community volunteering offer through working directly with student volunteers, groups and external stakeholders, to maximise the impact of current initiatives and seek new opportunities for growth. Our offer aims to provide students with both one off and long-term quality volunteering opportunities to stimulate both personal and professional growth and to provide them with links to the local community to expand their experience while a student at the University of Edinburgh. The post holder will be a high performing individual with a natural flair for building meaningful relationships with a diverse range of individuals at various levels.

This role will also work as part of a team on delivering support for a wider range of student groups and will contribute to our overall objective of providing all students access to diverse, inclusive and innovative activities and developments, in order to enhance their student experience. The post holder will work to develop relationships with and support students from volunteering societies and social enterprises, as well our various language programmes and Lloyds Scholars programme. They will collaborate with colleagues within Student Opportunities and a variety of other teams across the Association, including planning for Welcome Week, Careers fairs, National Volunteering week, Give it A Go, Student Awards etc. The Student Opportunities team is situated within the wider Membership Engagement and People Development Directorate at the Students’ Association.

The Person:

A friendly and competent individual with excellent project management and interpersonal skills with a comprehensive understanding of volunteering and the 3rd sector and an ability to build effective and fruitful working relationships and collaborations.

The post holder will have an eye for detail and the ability to lead projects independently and work collaboratively. They should be able to work with a range of students and staff stakeholders to help support the interests of students at the University of Edinburgh.

Edinburgh University Students' Association is looking to recruit a Peer Learning and Support Lead Coordinator to join our Student Opportunities team.

The Role:

To lead and report on the development and expansion of Peer Learning and Support Schemes across the University of Edinburgh, enabling all students’ access to peer support to enhance their student experience. This will include supporting and facilitating student-led peer to peer activity throughout the University, encouraging students to take a holistic and autonomous approach to their learning and development.

The lead coordinator is responsible for the direct line management of both the Peer Learning Coordinator and one of the two Student Opportunities Officer (Peer Learning and Support), and indirect management of the second Student Opportunities Officer (Peer Learning and Support), as well as Scheme School Senior Leaders.

This role also involves coordinating the Peer Learning and Support teams’ contribution to and participation into the wider Student Opportunities department initiatives and activities.

The Person:

The Peer Learning and Support Lead Coordinator will be a confident trainer with excellent communication and interpersonal, project management and IT skills. The post holder will have a proven track record of providing line management and support to others.

A customer focused individual with a consistently professional approach to their duties and keen attention to detail. A person with high expectations of themselves and others, with a passion for detail, who takes pride in their work and that of their team.

The Role:

The Volunteering Service is open year-round and offers a variety of ways in which students can volunteer in the UK. The service also organises events, skills training, funding, awards and recognition, as well as provides support and advice to students to set up their own community projects.

The Volunteering Service is looking for an enthusiastic, creative, hardworking individual to assist the Volunteering Coordinator in maintaining and supporting the development and delivery of our service to student groups and individual students.

The Volunteering Service sits within the Student Opportunities Department which also provides support to student-led societies, Peer Learning and Support schemes, international students, and Global Students’ projects.

This role is normally based in our Edinburgh office and may involve being out and about on campus or attending meetings in other locations. As a result of the COVID-19 crisis, all staff are currently working from home and we would therefore expect the successful candidate to work from home initially. Reopening our offices will be carefully planned and managed in accordance with the latest Scottish Government guidance and public health advice. Attendance at the normal office base will be required in future.

The Person:

The Student Opportunities Assistant will be approachable and well organised, with strong communication, interpersonal, IT and administrative skills. We are looking for someone who is friendly and confident, with a demonstrable enthusiasm for working alongside and supporting students.

A student focused individual with a consistently professional approach to their duties and keen attention to detail with a positive attitude towards the Students’ Association. A person with high expectations of themselves and others, who takes pride in their work and that of their team.

A strong commitment to the values of the organisation and a desire to make a positive contribution to those values and in delivering a genuinely world leading student experience for our student members.

Edinburgh University Students' Association is looking to recruit an Executive Assistant to join our People and Development Team.

The Role:

We are looking for an Executive Assistant to cover a period of maternity leave. The postholder will provide administrative and project support to the CEO and the Senior Management Team. This role requires very strong administration and organisational skills, alongside the ability to be pro-active in developing an understanding and awareness of workloads and priorities to provide effective support.

The role is an opportunity to be involved in the centre of the governance and management of the Students’ Association. By providing support for committees, minute taking for meetings and actively supporting the committee process, you will get an insight into how our structure operates. To do this effectively you must be capable of working independently, without intensive supervision, which also gives you scope to bring your own initiative to the role.

Alongside being involved in day-to-day diary management, helping to prioritise and filter correspondence, the role offers an opportunity to get involved in key strategic projects.

Aside from core diary management and governance committee support, we have a number of essential activities led by SMT that will also require support from this role over the coming year. This includes Welcome Week Planning, Covid Recovery planning, and projects emerging from our Re-Shaping plan, including sustainability, our employee offer/how we work, and even picking up additional tasks around our Strategic Plan monitoring and reporting.

The Person:

The successful candidate will be a highly organised and self-motivated individual, experienced at the provision of efficient and accurate administrative, diary and minute taking support. Excellent interpersonal skills will enable the postholder to build effective working relationships with a range of key stakeholders and the Executive Assistant will be confident working with people at the most senior levels of the organisation.

They will have the ability to work independently and use their initiative to pre-empt and solve issues and build administrative support based around the needs of the key stakeholders. The postholder will have an interest in and commitment to the work of the organisation and supporting the work that we do to provide services and represent our student members.

The Role:

The Students’ Association’s Marketing and Communications team works to increase engagement with the organisation’s diverse offering through the creation and delivery of effective communications, marketing campaigns and initiatives.

The Head of Marketing & Communications leads the delivery of the organisation’s marketing and communications activity, and manages the marketing team day-to-day; supporting them to achieve their objectives.

The post holder is responsible for delivering communications and marketing for all of the Students’ Associations activities which include: student representation; advice service; student groups’ support; and our commercial activity (i.e. Retail, Hospitality, Events, Conferencing and Advertising).

The role demands a solid understanding of strategy execution and campaign planning, marketing principles, creative flair, and up-to-date digital marketing and communications knowledge.

The post holder will demonstrate a proven ability to create and execute campaigns which generate engagement with audiences, and will be expected to possess excellent communication and interpersonal skills, a collaborative and flexible approach and sharp problem solving abilities; along with a client and customer focused approach.

The Person:

An experienced and competent Head of Marketing & Communications with excellent leadership, communication and project management skills, and a flair for delivering creative campaigns.