Are you a proactive and people-focused leader with a passion for delivering high-quality property management services?

We’re looking for a Property Team Leader based in our Glasgow Office to ensure excellence, compliance, and real value for our customers.

About the Role:

Reporting to the Service Manager - Property and leading a team of two Property Officers and one Property Co-Ordinator, you will be responsible for delivering our property management plan to the highest standard.

This includes assisting the Service Manager with the development and management of the Property Team to ensure that Blackwood’s homes are safe, warm, energy efficient and meet the associations asset strategy while maintaining strong performance outcomes and an excellent tenant experience.

Key Responsibilities:

• Lead and manage the delivery of planned, cyclical, and adaptation programmes.
• Provide day-to-day management and leadership to the Property Team.
• Maintain strong collaboration with the Repairs Team Leader and Compliance Manager to deliver seamless service.
• Ensure quality control through regular monitoring of contractor performance and reporting on KPIs.
• Manage budgets, grant claims, and ensure accurate financial records.
• Drive continuous improvement in asset management strategy and service delivery.
• Promote a culture of shared responsibility, accountability, and customer satisfaction.

What We’re Looking For:

• Proven experience in asset management, property services, or housing maintenance.
• Strong leadership and line management experience.
• Knowledge of health and safety legislation, CDM regulations, and compliance best practices.
• Excellent communication and stakeholder engagement skills.
• A commitment to delivering value-for-money services and enhancing customer experience.

Why Join Us?

Blackwood offers a range of employee benefits, including:

• Comprehensive induction and personal development opportunities
• Company sick pay scheme on completion of probationary period
• 34 days’ holiday per annum, pro rata for part-time hours
• Company pension scheme and Death in Service Benefit
• Access to our Employee Assistance Programme Help@hand

All successful candidates will be required to become a PVG scheme member.

We ask that all applicants read the Job Pack (attached to the advert) Blackwood are committed to diversity and inclusion and as an accredited Disability Confident Employer, we will interview all disabled candidates who meet the minimum requirements for the post.

Note to interested applicants:

SPONSORSHIP IS NOT CURRENTLY AVAILABLE AT BLACKWOOD

We’re looking for an organised and customer-focused Property Co-ordinator to support the delivery of a high-quality asset management service. This is a fast-paced role where you’ll help coordinate repairs, support maintenance programmes, and ensure excellent service for our customers

Key Responsibilities

• Coordinate reactive repairs and void works in line with targets
• Respond to customer enquiries and provide clear advice
• Support planned and cyclical maintenance programmes
• Monitor contractor performance and customer satisfaction
• Maintain accurate records, reports, and compliance systems
• Communicate effectively with customers and stakeholders
• Promote digital services and self-service options

About You

• Experience in an administrative or office-based role
• Strong organisational, IT, and communication skills
• Ability to prioritise and manage a varied workload
• Customer-focused with a proactive approach

Desirable:

• Experience in property maintenance, contractors, or social housing
• Relevant qualification (or willingness to work towards one)

Our employee benefits

• Company sick pay scheme on completion of probationary period
• 34 days’ holiday per annum, pro rata for part-time hours
• Access to Health and Wellbeing resources such as 24/7 GP Service, Physiotherapy and Employee Assistance Program and in-house Mental Health First Aiders
• Opportunity to participate in internal support networks such as employee engagement, wellbeing and digital forums
• Company pension scheme and other benefits such as Death in Service
• Discounts at major online and High Street retailers