We are looking for experienced individuals to fill and exciting role within our Customer Service Team.

Cairn Housing Association requires Customer Service Advisors to be the first point of contact for all enquiries to the Association. The role involves ensuring customer focused and efficient responses are provided by our cairn connect team.

The successful applicant will have experience of providing excellent front-line customer services within a contact centre environment.

A Basic Disclosure Scotland Scheme check is required for this post.

We are looking for an experienced individual to fill an exciting role within our North Maintenance & Homeworks Team.

Cairn Housing Group require a Repairs Administrator to provide efficient and effective Customer Care and Administration Support to Cairn Housing Groups North repairs, maintenance and void services. Liaise with customers in a helpful and friendly manner ensuring a high level of customer satisfaction. Key duties and responsibilities include delivering an effective day to day service within the (team) to provide excellent customer service, understanding customers to diagnose what repairs are required and assisting on the maintenance of Partnership working across the Group to ensure collaborative working and consistency of Service.

The successful applicant should hold a recognised Administration/Repairs qualification or 2 years’ experience working in an admin role with experience of repairs and maintenance and experience working within an office environment and part of a busy team.

A Basic Disclosure Scotland check is required for this post.

We are looking for an experienced individual to fill an exciting role within our Property Services Team.

We require a Property Investment Assistant (Compliance) to co-ordinate Tenant Health and Safety compliance tasks for all Cairn stock in “The Big 6” areas of compliance (gas, electrical, asbestos, lifts, fire safety and water hygiene). To provide an efficient and effective customer care and administration support to the Compliance Team within the Property Services Team. Liaise with customers in a helpful and friendly manner ensuring a high level of customer satisfaction and provide support for the Customer Services and Cairn Connect teams where required.

The successful applicant should hold recognised Administration/Repairs qualifications or 2 years’ experience working in an admin role within repairs and maintenance and also be competent in the use of Microsoft Office 365 applications Excel, Word and Power Point.

A Basic Disclosure Scotland Scheme check is required for this post.