Cairn is seeking an experienced Responsive Repairs Administrator to provide administrative support within the Maintenance Team to ensure an excellent customer service through face to face interactions, telephone calls or written communications.

Key Responsibilities:

1. Support and assist the Maintenance Team by organising and planning diaries and arranging appointments for inspections and visits.
2. Undertake administrative and clerical duties, such as letter writing or note taking at meetings to support and inform the team and the wider organisation of all agreed actions, outcomes and confirmed responsibilities.
3. Provide Administrative support within the finance systems, by inputting correct codes for invoices before final costs are then authorised by others with delegated authorities.
4. Maintain effective document and system upkeep in line with Company Policies and Procedures and working processes, to ensure industry standards and regulatory requirements are met, and information is processed in line with GDPR requirements.
5. Provide advice and guidance to our customers and colleagues on relevant policies and procedures pertaining to the maintenance team, such as tenant alterations or other repairs and maintenance issues so as to ensure a consistent delivery service.

Requirements – What We’re Looking For:

• Recognised Administration qualifications or 2 years’ experience working in an admin role within the maintenance setting.
• Competent in the use of spreadsheets and Microsoft Office applications Excel and Power Point.
• Experience of working in an office environment as part of a busy team, with strong telephone and letter-writing skills.
• Experience in providing administrative support to a team working in the repairs maintenance sector.
• A Basic Disclosure is required for this role.

Employee Benefits: Why Cairn is the Best Place to Work

Join Cairn and enjoy a range of benefits including flexible and hybrid working, health and wellness support, tech and cycle schemes, compassionate leave, and more!

Cairn HA is passionate about creating equal opportunities for everyone and warmly invites applications from all community members.

We are looking for a technically focused individual to fill an exciting role within our ICT and Digital Transformation Team.

At Cairn Housing Association, we’re passionate about creating great homes, delivering great services and offering great opportunities for our people.

We are currently looking for an ICT Technical Specialist to provide first and Second level support. We are looking for a person who: will provide excellent customer service, is a team player, is organised, and pays attention to detail. This role might suit a newly graduated candidate of someone who has worked in first and second like support looking to expand their expertise.

Key Responsibilities – What You’ll Do:

Principle Duties and Responsibilities include:

• Working in ICT Service Desk
• ICT Support for Cairn Users
• Microsoft Azure
• Asset Management
• Desktop Support and Cloud Support
• Assisting Officers on Projects

Requirements – What We’re Looking For:

• HND level or other relevant qualification or 2 years relevant experience in a similar ICT Support role.
• Experience providing ICT support, troubleshooting technical issues, and assisting users in a workplace, placement, apprenticeship, voluntary, or educational environment.
• Knowledge of Microsoft Services, M365 products and licensing, specifically SharePoint and good understanding of cloud technologies (XaaS)
• Disclosure Scotland and Right to Work checks are mandatory for this role

Employee Benefits: Why Join Cairn?

We’re committed to creating a workplace where you can thrive. Here’s what you can expect:

• Flexible and hybrid working options.
• Health and wellbeing support.
• Tech and cycle-to-work schemes.
• Compassionate leave and more.

We value diversity and warmly welcome applications from all communities. Cairn is proud to be an equal opportunities employer.