This pivotal role will be an integral link between the operational team of MCDC, MCTC and Morvolts and the three respective boards. The purpose of this role is to support the operational team whilst drive strategic planning, and provide solutions to identified gaps in process at a strategic level whilst supporting with operational solutions.

The role will have HR oversight to ensure the smooth functioning and growth of each organisation within the portfolio. This role needs to guide the board, communicate clearly and concisely with them and all other stakeholders, focussing on roles and responsibilities. The role will focus on carrying out a gap analysis of the fundamental framework across the three organisations then work on solutions that ultimately build consistency, efficiency and growth.

Responsibilities

Strategic Planning:

• Collaborate with the boards and operational team of each organisation to develop and implement strategic plans aligned with their missions and objectives.
• Conduct regular assessments of operational performance and identify areas for improvement or expansion.
• Develop synergies between the individual organisations to maximise effectiveness across the whole group.
• Oversight of the Risk register for the group.

Operational Management:

• Support and manage the operational team of each organisation, ensuring efficiency, effectiveness, and compliance with relevant regulations with direct line management of the Project Officer role.
• Work with organisational teams to develop and implement operational policies and procedures to streamline processes and optimize resource utilisation.
• Develop, agree and monitor key performance indicators (KPIs) and metrics with the operational team to evaluate organisational performance and drive continuous improvement initiatives across the group of companies.
• Support the operational team to ensure all projects are effectively managed and delivered on target within agreed timescales.

Financial Management:

• Work closely with finance teams to develop and manage budgets for each organisation, ensuring financial sustainability and accountability.
• Analyse financial reports and forecasts to make data-driven decisions and mitigate risks.

HR Duties:

• Oversee human resources functions (carried out by the operation teams), including support in areas such as recruitment, onboarding, performance management, and employee relations, across all organisations.
• Support the development and implementation of HR policies and practices to foster a positive work environment and support employee development and retention.
• Work closely with the operational teams to harness a positive working culture and ensure this implemented in each organisation and board.

Health and Safety

• Drive a positive health and safety culture across all three organisations. Ensuring that each company and its employees comply with health and safety legislation and that safety policies and practices are adopted and adhered to.

Stakeholder Engagement:

• Serve as the primary liaison between the organisations and their respective boards, providing regular updates on operational performance, challenges, and opportunities. Gather the relevant information from each operational team to present to the boards.
• Disseminate appropriate information from the board to the operational teams.
• Build and maintain effective relationships with external stakeholders, including clients, partners, and regulatory bodies.
• [Working with the Operational team] Ensure effective communication between the group of companies and the local community so the local community are aware of what each company is doing and decisions being made.
• Maximise community engagement and consultation across the group of companies.
• Oversee the creation of volunteer opportunities.
• Create and monitor delegation of responsibilities charter for boards and operational teams where required.

Qualifications and experience

• Bachelor's degree in business administration, management, or a related field (or equivalent experience); Master's degree preferred (or equivalent).
• Proven experience in operations management, preferably in a multi-organisational setting.
• Strong leadership skills with the ability to motivate and inspire teams to achieve goals.
• Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
• Solid understanding and proven experience of financial management principles and practices.
• Understanding and experience of analysing financial accounts, budgets and forecasting.
• Proficiency in HR management, including recruitment, employee relations, and compliance.
• Strategic thinking and problem-solving abilities, with a focus on driving results and continuous improvement.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Experience in working with Community Development Trusts would be beneficial as would an understanding of rural communities and issues.
• Proven track record of driving continuous improvement and strategic growth.