PURPOSE OF POST:

• To effectively coordinate the delivery of all trainee activity across multiple Giraffe sites
• To build and maintain strong relationships with partner organisations
• To effectively manage the recording, tracking and reporting of all trainee activity.
• To organise and facilitate all follow up support as required
• Ensure effective practices and procedures are in place, providing staff training as required

MAIN DUTIES:

Strategic/ Operational:

• Drive internal projects and activities to support and enhance the trainee journey
• Develop new initiatives and partnerships to provide excellent outcomes for trainees
• Build and maintain strong working relationships both internally and externally
• Provide verbal and written reports as required by the Chief Executive and for the Board

Financial:

• Work closely with the Operations Manager/ CEO to oversee budget for activities and trainee focused projects

Trainees:

• Manage pipeline of trainee referrals, ensuring individuals are matched with appropriate opportunities based on goals and support needs
• Act as the main point of contact for trainees before, during and after their placement, offering advice and information face to face and by telephone/ email
• Oversee a caseload of 30-40 trainee placements at any one time
• Write/ share support plans with wider team for each new trainee
• Provide hands on support daily to ensure each trainee gets the most out of their experience, and to support the wider staff team
• Regular communication and interaction with referrers, parents, carers and external services to support individual journeys
• Organise and oversee all formal training (both in house and external) e.g. Modern apprenticeships, food hygiene, first aid etc.
• Support individuals with their progression to positive destinations e.g. into employment/volunteering or further education/training
• Complete all database data entry as required, ensuring correct processes are followed at each stage of the trainee journey
• Provide reports including case studies as required

Volunteers:

• Work with the Activities & Volunteer Coordinator to assess and monitor volunteer requirements for all trainee related activity
• Assist with volunteer meetings, inductions, training and reviews

HSEQ:

• Write and update risk assessments as required
• Uphold and implement all policies and procedures throughout all aspects of the work of the organisation
• Identify and organise staff training

General

• Contribute to the impact of the organisations functions through improving internal systems and identifying and implementing cost and time saving measures
• Be committed to the work we do, always representing the organisation to the best of your ability
• Work in accordance with the organisation’s policies and procedures
• Always follow and represent the culture of the organisation through your work

MAIN WORKING CONTACTS

Internal: Chief Executive, Operations Manager, Executive Chef, Café Manager, Head Chef, Volunteer & Activities Coordinator, wider team

External: Referrers, partner agencies, parents/ carers, local third sector networks and contacts, local authority, statutory services

OTHER DUTIES

The job description is a broad picture of the post at the date of preparation. It is not an exhaustive list of all possible duties as it is recognised that jobs change over time. Should the duties change radically then the post and grading will be reviewed.

ANNUAL LEAVE

29 days per annum on appointment increasing to 34 days upon 3 years’ service.

LOCATION

The successful candidate will be required to work across all Giraffe sites, including our café on South Street, Community Kitchen in the Friarton area of Perth, and our office building which is also located in Friarton. There will be a requirement to occasionally work offsite to support trainees and provide training/ information sessions to partner organisations.