The HR & Operations Manager is responsible for delivering a high-quality HR service across the organisation, supporting effective people management, compliance, and a positive employee experience.

The role is primarily HR-focused, with responsibility for overseeing the smooth day-to-day running of office operations. Working collaboratively with administrative and finance colleagues, you will help ensure efficient organisational processes and effective operational support.

You will also lead the ongoing development and improvement of HR policies, systems, and processes, contributing to an effective, compliant, and positive working environment.

About you

You are an experienced HR professional with a hands-on, generalist background and a strong understanding of employment law and HR best practice. Confident managing the full employee lifecycle and employee relations casework, you provide practical, trusted advice to managers and colleagues.

Highly organised and proactive, you can manage competing priorities, work independently, and identify opportunities to improve processes and ways of working. You are equally comfortable supporting day-to-day office operations, working collaboratively to ensure the organisation runs smoothly.

With excellent communication skills and a professional, approachable manner, you’re a proactive and reliable team player with a genuine commitment to the mission of Clan Childlaw.

About Clan Childlaw

Clan wants a Scotland where all children and young people’s rights are respected, protected, and fulfilled. For that to happen, Scotland has to be a place where all children and young people can stand up for their rights. That means we work to ensure children and young people have:

Lawyers that are experts in working with children

People around them who can enable them to use their rights and amplify their voices

Respect as rights-holders, who are entitled to hold duty-bearers to account if their rights are not fulfilled.

What We Do

To find out more about what we do you can visit our website: About Clan Childlaw - Clan Childlaw

Our Values

Our values are the principles we uphold in all our work, no matter what. They are the foundation of our workplace culture. Everyone who works at Clan shows our values in all they do and say.

We are supportive: We listen and respond, we provide encouragement and emotional help to children and young people, to others who support young people, and to each other.

We are bold: We are confident and courageous in amplifying the voices of children and young people. We are prepared to take risks when we need to, to defend children and young people’s rights.

We are dynamic: We are always active, always progressing. We are positive, full of energy and new ideas. We ask for change where it is needed.

"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team

What we can offer you

Clan Childlaw’s mission is very important to us, but our people are important too. We recognise the importance of a good work-life balance and a friendly supportive work environment. We offer:

33 days annual leave (inclusive of public holidays) increasing to 35 after 2 years’ service

Auto-enrolment into our pension scheme after 3 months service

Flexibility around your working day, with the opportunity to work your hours between 7am and 7pm and, the option to work from home for part of the working week. Flexibility arrangements will vary depending on the role and business needs, with some positions requiring closer alignment to core working hours to support service delivery.

Access to our employee counselling service.

Learning and development is important to us and our team. We hope it’s important to you too. You will be encouraged to engage in learning and continued professional development.

"I have never worked in such a lovely organisation before! I feel valued, seen and heard as an individual here." - A member of the Clan Childlaw team

"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team

*We operate hybrid working with the opportunity to work from home some of the time. The role will also require travel between our office locations on a regular basis.