St Margaret of Scotland Hospice is seeking a Volunteer Coordinator to lead, support and develop our volunteer programme. This is a key role that ensures volunteers are recruited, trained, supported and recognised, and that their skills are matched effectively to the needs of our patients, families and services.

You will work closely with managers, staff and volunteers across the hospice to ensure a positive and meaningful volunteering experience.

About Us

St Margaret of Scotland Hospice has been a cornerstone of our community, offering compassionate care that is holistic and considers the spiritual, physical, psychological, emotional and social needs of our patients. We want every patient to achieve realistic goals and to reach their full potential until death, valuing what they have to offer, respecting the autonomy of the individual and encouraging them to participate in their own care together with their family and friends.

It is our ambition that the Hospice is regarded as a centre of excellence for the provision, research and teaching of specialist palliative and complex clinical care.

About the Role:

Our people, both employed staff and volunteers are fundamental to the Hospice. Their dedication and commitment underpin the success of the Hospice and are essential in enabling us to deliver compassionate, high-quality care to patients and their families.

This role focuses on achieving the required number of volunteers through the development and delivery of effective recruitment campaigns. It involves building, nurturing, and maintaining strong relationships with staff, volunteers, community and corporate partners to ensure their ongoing engagement and retention.

Key Responsibilities:

• To build and maintain a culture of volunteering that makes St Margaret of Scotland Hospice the place of choice for current and future volunteers.
• To ensure creative, safe and effective volunteer recruitment processes.
• To develop and maintain training & development programmes that support volunteers in their role and meet the needs of the organisation.
• To ensure all volunteers are supported and can contribute to service delivery as required.
• To identify opportunities to ensure our volunteer numbers allow us to deliver our corporate aims and objectives.
• To provide content for social media.
• To organise and Chair our Hospice-wide Volunteer Management Group

Experience within the voluntary, charity, healthcare or hospice sector would be an advantage, but is not essential.

About You:

We’re looking for a dynamic team member with a track record in delivering successful plans and achieving outcomes and objectives. You’ll thrive in a fast-paced, values driven environment and be passionate about making a tangible difference in people’s lives.

Essential Skills & Experience:

• Excellent communication skills
• Excellent personal organisation skills with a high attention to detail
• Well organised, able to manage a number of tasks at any one time
• Strong interpersonal skills and the ability to deal with a diverse range of people
• A flexible and non-judgemental approach to people and work
• A valid driving licence is required with access to a car

At St Margaret of Scotland Hospice, you’ll be part of a dedicated and compassionate team committed to making a meaningful impact. This is a unique opportunity to lead on the development of our volunteer programme.

Alongside joining a great team, you will benefit from:

• Excellent training, development and mentorship
• Employer’s Pension Scheme
• A rage of personal benefits including our Employee Assistance Programme; access to our subsidised restaurant, access to our onsite gym and pool and onsite car parking.