MAIN PURPOSE OF JOB

To provide effective administrative support to Monklands Women’s Aid, with particular responsibility for the administrative and operational requirements associated with the organisation's offices and refuge accommodation. The postholder will undertake a range of general administrative, accommodation, property, financial and record-keeping duties to support the effective management and operation of Monklands Women’s Aid. The role will involve maintaining accurate records and documentation, processing correspondence, assisting with accommodation and Housing Benefit administration, liaising with contractors, suppliers, landlords, utility providers and other relevant organisations, and undertaking other administrative duties appropriate to the role. The postholder will be required to work with a high degree of accuracy, confidentiality and professionalism and in accordance with Monklands Women’s Aid policies and procedures.

Due to the nature of this role, applications are accepted from women only. This is a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

Main purpose of job: To provide high-quality, trauma-informed, person-centred and survivor-led support to women who have experienced or are experiencing domestic abuse, with a primary focus on proactive outreach and crisis support. This includes providing short-, medium- and long-term practical and emotional support, information, advocacy, risk assessment and safety planning to empower women to make informed choices, improve their safety and wellbeing and access the support they need. The role also involves providing support to women living in Monklands Women’s Aid refuge accommodation, responding to referrals and crisis situations, and working collaboratively with partner agencies to ensure women and their children receive appropriate, coordinated and timely support. The postholder will contribute to the effective operation, safety and upkeep of refuge accommodation as part of the wider service.

Under Schedule 9 (Part 1) of the Equality Act 2010, only women are eligible to apply.