About NYOS

For over 40 years, the National Youth Orchestras of Scotland (NYOS) have supported Scotland’s outstanding young musicians through a dynamic programme of residential training courses, national and international concert tours with leading soloists and conductors, and projects for a wide range of abilities in communities throughout the country.

NYOS are working towards a vision of a Scotland where all communities in Scotland have access to world-class ensemble youth music-making and are able to share in its social, personal and cultural benefits.

Would you like to be a part of our exciting journey?

It is an exciting time to work for NYOS as we build on an amazing legacy and develop new plans. We are looking for a passionate, enthusiastic and motivated Digital Support Apprentice to join our dynamic team in Glasgow. This is a fantastic opportunity to grow your skills, learn from experienced professionals, and become a crucial member of the team.

What You’ll Be Doing:

• Train and become a super user of the accounting software Xero. You will process invoices on here and record all payments related to the NYOS.

• Maintaining information on Beacon (a CRM system). Beacon holds all information related to fundraising and participants. You will keep the system organised and efficient.

• Being the first point of contact for general enquiries to the office, as well as managing a range of general organisation email accounts. You will collab with other departments as needed to ensure smooth office operations.

• Providing support to the Head of Finance and Administration and the wider NYOS team on Microsoft 365.

• Working with external IT support to ensure systems and technology are operating securely and effectively, and working with expert support to learn about, implement and ensure GDPR compliance.

• Attend annual spring and summer concerts to provide front of house duties as required, and assisting with ticketing, publicity and general administration in preparation for them.

What You Need to Succeed:

• Organisation skills, and excellent attention to detail

• Good time management

• Excellent written and verbal communication skills

• A team player, able to contribute to the team and enthusiastically assist with office tasks.

• A little confidence goes a long way! Self-motivated and keen on managing varied tasks in different business areas

If you are a team player, are keen to get involved, and have a positive, can-do attitude, we would like to hear more about you.