We are delighted to announce the role of Membership Engagement Administrator as part of our wider Global Engagement Team. We are looking for an enthusiastic individual who can work as part of a team to deliver the membership benefits offered to our Fellows and Members whilst also with the ability to work independently on their own pieces of work. Supporting our Members and Fellows and our external clients is of vital importance and so we are looking for someone who is proactive and can deliver excellent administration and membership support to all our audiences.

About the Royal College of Physicians of Edinburgh

The College is a professional membership organisation and registered charity, which supports the medical profession to deliver the gold standard in healthcare provision.

We have a network of over 14,000 members worldwide and help hospital doctors throughout their careers through leading an effective and supportive physicians’ community – ‘being the voice of physicians’ as well as providing our world-renowned education and training programme which help qualified doctors pursue their careers in specialist medicine. Based in the centre of Edinburgh, the College with its prestigious Physicians International Conference Centre and historic rooms hosts an array of both medical and corporate conferences and celebrations such as wedding and private events each year.

The Role:

The successful applicant is an individual who thrives in a customer orientated environment to provide administrative, committee and delegate support to develop and grow the activities, events and projects delivered by the Membership Engagement Team. The individual would be delivering work for both our internal and external clients so communicating and working with a wide number of audiences is necessary. The person must be able to prioritise tasks in a deadline driven role and be digitally aware and adaptable to changing priorities within the team.

It’s an incredibly interesting, busy but varied job which requires an extremely high level of attention to detail, financial awareness, data processing ability, problem solving and initiative. We are looking for a proactive individual who can work to deadlines and help be part of our team to grow the membership offer to our Fellows and Members.

Remuneration Package

The salary for this role will be £27,948 per annum plus benefits. Additional benefits include:

• Pension: with employer contributions of 9%.
• Holidays: 23 days annual leave. All employees receive 11 days public holiday/College close downs.
• Life assurance scheme.
• Long-term income protection scheme for those unable to work due to illness.
• Cycle to Work scheme.
• Discounted rates for use of the venue for personal events.

We are seeking to appoint a motivated and proactive individual to contribute to all operational aspects of delivery of MRCP(UK) PACES examinations and related events. The role holder would be responsible for supporting the examination manager and other members of the department at all stages of the UK PACES examination journey, from exam preparation through to on the day delivery support to supporting examiner services with the analysis of examiner data and promoting future examination support and development while providing a professional customer service at all times. They would also, provide accurate administration support for all PACES examinations and other relevant events held in the College as well as providing ad-hoc support to work streams as directed.

The post holder must:

• Possess good IT skills and experience (including: MS Office software) and digital skills.
• Have demonstrable experience of providing administrative support with good organisational skills.
• Demonstrate good verbal and written communication skills, with excellent attention to detail.
• Be capable of accurate data entry and show attention to detail in maintaining records.
• Have the ability to multi-task and manage potentially conflicting priorities, while remaining calm under pressure.
• Be confident to work on own initiative.
• Be a self-starter and highly motivated.
• Be an excellent team player, with the confidence to share experience and knowledge with colleagues.
• Be confident in dealing with a range of people and organisations.
• Have exceptional people skills with a dedication to ensure a professional level of customer service.
• Demonstrate a positive ‘can do’ attitude and ability to accommodate change.
• Be able to identify their own training needs to conduct self-directed learning and upskilling.

Remuneration Package

The salary for this role is £34,384 FTE (£20,630 pro rata) per annum plus benefits. Additional benefits include:

• Pension: with employer contributions of 9%.
• Holidays: 23 days annual leave with incremental increases leading to 28 days after five years’ service. All employees receive 11 days public holiday/College close downs.
• Life assurance scheme.
• Long-term income protection scheme for those unable to work due to illness.
• Cycle to Work scheme.
• Discounted rates for use of the venue for personal events.