About Revive MS Support

More than 17,000 people (approximately 1 in 300) are living with multiple sclerosis in Scotland – the highest prevalence of any country in the world.

Revive MS Support is a Glasgow-based charity providing vital person-centred support to people affected by MS. Established in 1984 by people living with MS and their families, our mission is to be a caring and inclusive community where everyone affected by MS can find physical, emotional, financial, and social support. We provide a range of clinical and non-clinical services designed to promote independence, improve quality of life, and address inequality.

About the Job

This role will play a key part in maximising Revive MS Support’s income by working as part of the fundraising team to deliver the organisational strategy, specifically those aspects relating to raising funds, developing relationships and maintaining the CRM database.

You’ll be organising and delivering events within the Revive MS Support Centre, supporting community fundraisers with any fundraising activity they undertake, and providing excellent stewardship to fundraisers taking part in third party events.

You’ll also be helping the Head of Fundraising engage and develop existing supporters, and identifying and researching potential new opportunities.

Key Responsibilities

Management and Planning

• Plan and deliver events throughout the year, as agreed with the Head of Fundraising, and coordinate volunteers as required.
• Ensure fundraising activities achieve agreed financial and other relevant targets (e.g. return on investment).
• Identify appropriate third-party event opportunities for supporters to become involved in, and liaise with the communications and marketing team to ensure these are promoted to maximise recruitment.
• Work collaboratively with colleagues throughout the charity to maximise overall income for Revive MS Support.
• Contribute to the development of new fundraising activities.
• Ensure all activities are compliant with the Code of Fundraising Practice.
• Represent Revive MS Support at external events.
• Supporter Care and Administration
• Be a key point of contact to existing and potential supporters.
• Steward fundraisers who are involved in third-party events such as running, adrenaline, or challenge events.
• Steward third party fundraisers wishing to organise events to support Revive, responding promptly, professionally, and accurately to provide them with advice and assistance as required.
• Deliver personalised donor and supporter journeys which make our supporters feel valued and help them to achieve the best outcomes both for themselves and Revive MS Support.
• Accurately maintain and update the CRM database, monitor the receipt of funds, and ensure contact preference information is accurately recorded in line with GDPR.
• Ensure fundraisers are provided with an appropriate range of fundraising and promotional materials.
• Any other reasonable duties as required.

For more information, please visit the Revive MS Support website.

Person Specification

Essential

• Experience of working in a similar role for a charitable organisation, or a customer service, sales, marketing, or equivalent role.
• Demonstrable experience of planning, organising and delivering successful events.
• An understanding of the context within which the third sector operates.
• A good understanding of the principles of excellent stewardship.
• Excellent verbal and written communication skills.
• Ability to work to deadlines and meet targets.
• Ability to prioritise and work flexibly in an ever-changing environment.
• Ability to work on own initiative.
• Excellent IT skills, including Microsoft Office.
• Demonstrable experience of developing good working relationships at all levels.

Desirable

• Experience of working in the third sector.
• An understanding of, or direct experience of, good fundraising principles and practices.
• Experience of organising successful fundraising events or activities.
• Experience managing a fundraising CRM database such as Beacon.
• Awareness of the experience of people affected by multiple sclerosis.

Special conditions

• There is a need within this post for the holder to be flexible about hours of work, with some requirement for work in the evenings and weekends.
• The postholder must be willing to occasionally travel within Scotland