As a specialist addiction recovery charity, we have developed considerable expertise in the provision of residential and housing services to support people at all stages of their recovery journey.

As the Cook & Nutrition Lead, you will play a vital role in supporting residents' health, wellbeing and recovery through the provision of nutritious, balanced meals and a positive dining experience. You will lead all aspects of meal planning, food preparation, stock control and kitchen operations, ensuring high standards of nutrition, food safety and hygiene are maintained at all times.

The role extends beyond catering. As a key member of the residential team, you will support residents to develop practical cooking skills, improve their understanding of healthy eating and build confidence in independent living. Through positive engagement, you will contribute to the therapeutic and recovery-focused environment that underpins our Residential Service.

About You

Are you ready to make a profound impact on people's lives? We are seeking an enthusiastic and motivated individual to support the success of our well-established residential rehabilitation service.

Your experience and qualities should include:

• Experience of working in a catering, hospitality, cooking or food preparation role.
• Knowledge of nutrition, healthy eating and menu planning.
• Understanding of food hygiene, HACCP requirements and health and safety standards within a professional kitchen environment.
• Ability to manage food ordering, stock control and budgets effectively.
• Commitment to supporting residents to develop cooking skills, nutritional awareness and independent living skills.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues and external suppliers.
• A commitment to delivering high-quality services and maintaining consistently high standards.
• An interest in working within the voluntary sector and supporting people affected by substance use and related challenges.
• Commitment to ongoing learning and professional development.
• A proactive and flexible approach to work, with the ability to work independently and as part of a wider team.
• A desire to continually improve the quality of the dining experience and nutritional outcomes for residents.
• A commitment to actively demonstrating the values and beliefs of Phoenix Futures.

For more information, please visit the Phoenix Futures website.

Phoenix Futures has an exciting opportunity for an experienced and motivated practitioner to join our North Lanarkshire Services as Family Service Team Manager on a fixed-term basis until 24 April 2027.

This role offers an opportunity to lead and develop a dedicated family support service, working alongside partners to improve outcomes for children, young people, adults and families affected by substance use. You will play a key role in ensuring that family support interventions are safe, effective, evidence-based and responsive to local need, while supporting staff and volunteers to deliver high-quality services.

The Role

As Family Team Manager, you will lead the delivery of the North Lanarkshire Family Service, ensuring that support is accessible, effective and aligned with contractual requirements, organisational priorities and local strategic objectives.

You will provide day-to-day operational leadership to the Family Service Team, ensuring that services are delivered using trauma-informed, rights-based and recovery-focused approaches. The role includes responsibility for service performance, quality assurance, safeguarding, workforce development, partnership working and service improvement.

You will work closely with the Service Manager, Team Managers, commissioners and external partners to ensure that families receive high-quality support that promotes resilience, recovery and positive outcomes.

The postholder will have management responsibility for:

• Family Support Workers
• Family Practitioners
• Sessional Staff and Volunteers associated with the Family Service
• Student Placements where applicable

The position is full-time at 37.5 hours per week and may include occasional evening and weekend working to meet service requirements.