As a specialist addiction recovery charity, we have developed considerable expertise in the provision of residential and housing services to support our clients at all stages of their recovery. As the Administrator, you will be a key member of staff, particularly in relation to finance transactions, customer relations and data management, as well as supporting the management set up in the day-to-day running of the service.

About You

Are you ready to make a profound impact on people's lives? We're seeking an extraordinary person to support the success of our well established residential rehab service. Your experience should include:

• Set high work standards for self and demonstrates drive to meet targets
• Have an interesting working in working in the Voluntary Sector
• Commitment to on-going learning and development
• Relevant experience of work in admin or other comparable field
• Excellent written and verbal communication skills as well as being able to demonstrate good admin skills
• Desire and willingness to address the needs of internal and external customers and service users, seeking continually to improve quality & standards of excellence
• Actively demonstrate the values and beliefs of the organisation

Your Rewards

• Benefits including season ticket loan, pension scheme and life assurance
• You will be paid £26,298 annually
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

The Role

To provide administrative support within a specified residential service, particularly in relation to finance transactions, customer relations and data management. In addition, to cover the administration, oversee the referral and admissions processes and to provide secretarial and other support to the managers and other members of the total staff team.

The Service

Phoenix Futures’ Scottish Residential Service offers a drug and alcohol free environment with structured support for people 18 years of age or over who are looking to address their problematic drug and/or alcohol use and improve their mental health. We have been successfully supporting people to achieve long term recovery for more than 30 years in Scotland and for over 50 years across the wider UK. We offer programmes of both 3 and 6 months in length based on the need of the individual. The spacious service provides for 31 residents who are supported through the evidence-based Therapeutic Community model. The service is based in a modern, newly refurbished centre, with excellent links to the city centre and a wide range of off-site activities available through our network of partnerships.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing.

We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to

We are seeking an exceptional individual to be part of our team at our Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.

Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.

Your role in our therapeutic community will be key. You will manage a caseload, assess the people who use our service and manage their recovery/care plans. It will mean developing and applying a range of therapeutic approaches to meet their individual needs, whether that’s employment, education, health etc. You’ll be the one who sees that everything is coordinated from the moment they’re referred to us to the time that they move home.

As a Therapeutic Worker, you will support individuals accessing the residential rehabilitation programme to achieve outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery.

You will support the day to day running of the therapeutic community, ensuring residents’ needs are met and the best possible care is provided in an environment that promotes a culture of recovery. Whilst also being confident to deliver therapeutic groups, activities, and specialist interventions in accordance with the TC manual and the needs of the service.

Previous experience is desirable, however not essential. Therapeutic Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents.

You will be expected to work a rolling rota which includes evening and weekend working.

About You

To join us as a Therapeutic Worker at Rae House, you will need:

• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• An understanding of working with individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult protection is essential as you will be working with vulnerable adults in a residential setting.

The Service

Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.

About Phoenix Futures

Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction.

Your Rewards

• Starting salary of £26,298 with opportunity to access potential yearly salary increments subject to appraisal
• 25 days annual leave plus Bank Holidays (rising yearly up to 30)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL, our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team

We are seeking an exceptional individual to be part of our team at our Care Inspectorate registered residential rehabilitation service in West Aberdeenshire. You'll be supported by a charitable organisation with extensive experience in launching and managing top-tier registered care services.

Aligned with our vision of empowering individuals impacted by substance use and associated needs, we're collaborating with national and local partners to deliver safe and effective residential care services. Your role will be pivotal in ensuring that every individual we support receives the highest quality of care and guidance.

Your role in our therapeutic community will be key. You will organise and facilitate the evening running of the Therapeutic Community programme at Rae House Residential Service. You will co-ordinate the users of our service tasks and activities. You will provide waking night cover, ensuring that risk is monitored and minimised. You will organise and facilitate the residents in preparing for the daily programme and activities. You will monitor and administer medication to users of our service.

Previous experience is desirable, however not essential. Night Care Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to our residents

This is a full time role 37.5 hours, spilt across 3 shifts on a rolling rota, including weekends

About You

To join us as a Night Care Worker at Rae House, you will need:

• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• An understanding of working with families, and individuals in the substance use sector or related field.
• The ability to be innovative and be flexible in order to meet the needs of the service.
• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.
• Knowledge of adult protection is essential as you will be working with vulnerable adults in a residential setting.

The Service

Our state-of-the-art facility will offer 27 beds for individuals seeking transformative recovery journeys. With a focus on nature and the environment, and with 1.2 acres of land on site, our Recovery through Nature projects will provide a holistic approach to healing. Plus, staff amenities such as onsite bedrooms and a brand-new gym ensure a supportive and enriching work environment.

About Phoenix Futures

Join a legacy of over 50 years in providing rehabilitation services. At Phoenix Futures, we're committed to rebuilding capacity in the residential rehab sector across England and Scotland. Your dedication will contribute to our mission of delivering hope and transformation to individuals and families affected by addiction.

Your Rewards

• 25 days (pro-rata) annual leave plus Bank Holidays
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL, our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team
• You will be paid £26,298 per annum.